Make thecustomerlaughLoyaltyStatementProperholdprocedureEngagewithcustomerHow is theweather in(state)?Do you haveany fun plansthisweek/weekend?BuildRapportSmileOwnershipstatementSendanemailFree!LoyaltyStatementMake thecustomerlaughProvidecustomerwith a digitalsolutionAre youdoinganything funforHalloween?EnergeticTone ofVoicePut thecustomerat easeComplimentthe customeron theiraccounthistoryEmpathyHow isyour daygoing?Slow Down.Don'tinterruptcustomer.Brand theclose ofthe callAcknowledgecustomersconcernEmpathyMake thecustomerlaughLoyaltyStatementProperholdprocedureEngagewithcustomerHow is theweather in(state)?Do you haveany fun plansthisweek/weekend?BuildRapportSmileOwnershipstatementSendanemailFree!LoyaltyStatementMake thecustomerlaughProvidecustomerwith a digitalsolutionAre youdoinganything funforHalloween?EnergeticTone ofVoicePut thecustomerat easeComplimentthe customeron theiraccounthistoryEmpathyHow isyour daygoing?Slow Down.Don'tinterruptcustomer.Brand theclose ofthe callAcknowledgecustomersconcernEmpathy

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make the customer laugh
  2. Loyalty Statement
  3. Proper hold procedure
  4. Engage with customer
  5. How is the weather in (state)?
  6. Do you have any fun plans this week/weekend?
  7. Build Rapport
  8. Smile
  9. Ownership statement
  10. Send an email
  11. Free!
  12. Loyalty Statement
  13. Make the customer laugh
  14. Provide customer with a digital solution
  15. Are you doing anything fun for Halloween?
  16. Energetic Tone of Voice
  17. Put the customer at ease
  18. Compliment the customer on their account history
  19. Empathy
  20. How is your day going?
  21. Slow Down. Don't interrupt customer.
  22. Brand the close of the call
  23. Acknowledge customers concern
  24. Empathy