EngagewithcustomerHow is theweather in(state)?Free!How isyour daygoing?Brand theclose ofthe callAre youdoinganything funforHalloween?OwnershipstatementDo you haveany fun plansthisweek/weekend?SmilePut thecustomerat easeMake thecustomerlaughProperholdprocedureSlow Down.Don'tinterruptcustomer.EmpathyMake thecustomerlaughLoyaltyStatementLoyaltyStatementComplimentthe customeron theiraccounthistoryProvidecustomerwith a digitalsolutionEnergeticTone ofVoiceSendanemailAcknowledgecustomersconcernBuildRapportEmpathyEngagewithcustomerHow is theweather in(state)?Free!How isyour daygoing?Brand theclose ofthe callAre youdoinganything funforHalloween?OwnershipstatementDo you haveany fun plansthisweek/weekend?SmilePut thecustomerat easeMake thecustomerlaughProperholdprocedureSlow Down.Don'tinterruptcustomer.EmpathyMake thecustomerlaughLoyaltyStatementLoyaltyStatementComplimentthe customeron theiraccounthistoryProvidecustomerwith a digitalsolutionEnergeticTone ofVoiceSendanemailAcknowledgecustomersconcernBuildRapportEmpathy

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Engage with customer
  2. How is the weather in (state)?
  3. Free!
  4. How is your day going?
  5. Brand the close of the call
  6. Are you doing anything fun for Halloween?
  7. Ownership statement
  8. Do you have any fun plans this week/weekend?
  9. Smile
  10. Put the customer at ease
  11. Make the customer laugh
  12. Proper hold procedure
  13. Slow Down. Don't interrupt customer.
  14. Empathy
  15. Make the customer laugh
  16. Loyalty Statement
  17. Loyalty Statement
  18. Compliment the customer on their account history
  19. Provide customer with a digital solution
  20. Energetic Tone of Voice
  21. Send an email
  22. Acknowledge customers concern
  23. Build Rapport
  24. Empathy