Are youdoinganything funforHalloween?How isyour daygoing?Brand theclose ofthe callProperholdprocedureBuildRapportEducate thecustomerhow to savemoney oninterestEngagewithcustomerAcknowledgecustomersconcernsProvidecustomerwith a digitalsolutionSmileLoyaltyStatementMake thecustomerlaughOwnershipstatementEmpathyLoyaltyStatementPut thecustomerat easeDo you haveany fun plansthisweek/weekend?EmpathyEnergeticTone ofVoiceSlow Down.Don'tinterrupt thecustomer.SendanemailComplimentthe customeron theiraccounthistoryMake thecustomerlaughHow is theweather in(state)?Are youdoinganything funforHalloween?How isyour daygoing?Brand theclose ofthe callProperholdprocedureBuildRapportEducate thecustomerhow to savemoney oninterestEngagewithcustomerAcknowledgecustomersconcernsProvidecustomerwith a digitalsolutionSmileLoyaltyStatementMake thecustomerlaughOwnershipstatementEmpathyLoyaltyStatementPut thecustomerat easeDo you haveany fun plansthisweek/weekend?EmpathyEnergeticTone ofVoiceSlow Down.Don'tinterrupt thecustomer.SendanemailComplimentthe customeron theiraccounthistoryMake thecustomerlaughHow is theweather in(state)?

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you doing anything fun for Halloween?
  2. How is your day going?
  3. Brand the close of the call
  4. Proper hold procedure
  5. Build Rapport
  6. Educate the customer how to save money on interest
  7. Engage with customer
  8. Acknowledge customers concerns
  9. Provide customer with a digital solution
  10. Smile
  11. Loyalty Statement
  12. Make the customer laugh
  13. Ownership statement
  14. Empathy
  15. Loyalty Statement
  16. Put the customer at ease
  17. Do you have any fun plans this week/weekend?
  18. Empathy
  19. Energetic Tone of Voice
  20. Slow Down. Don't interrupt the customer.
  21. Send an email
  22. Compliment the customer on their account history
  23. Make the customer laugh
  24. How is the weather in (state)?