Do you haveany fun plansthisweek/weekend?Complimentthe customeron theiraccounthistoryBuildRapportLoyaltyStatementProperholdprocedureAre youdoinganything funforHalloween?Brand theclose ofthe callEmpathyLoyaltyStatementMake thecustomerlaughProvidecustomerwith a digitalsolutionOwnershipstatementPut thecustomerat easeEngagewithcustomerEnergeticTone ofVoiceSmileHow is theweather in(state)?EmpathySendanemailAcknowledgecustomersconcernsSlow Down.Don'tinterrupt thecustomer.How isyour daygoing?Educate thecustomerhow to savemoney oninterestMake thecustomerlaughDo you haveany fun plansthisweek/weekend?Complimentthe customeron theiraccounthistoryBuildRapportLoyaltyStatementProperholdprocedureAre youdoinganything funforHalloween?Brand theclose ofthe callEmpathyLoyaltyStatementMake thecustomerlaughProvidecustomerwith a digitalsolutionOwnershipstatementPut thecustomerat easeEngagewithcustomerEnergeticTone ofVoiceSmileHow is theweather in(state)?EmpathySendanemailAcknowledgecustomersconcernsSlow Down.Don'tinterrupt thecustomer.How isyour daygoing?Educate thecustomerhow to savemoney oninterestMake thecustomerlaugh

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do you have any fun plans this week/weekend?
  2. Compliment the customer on their account history
  3. Build Rapport
  4. Loyalty Statement
  5. Proper hold procedure
  6. Are you doing anything fun for Halloween?
  7. Brand the close of the call
  8. Empathy
  9. Loyalty Statement
  10. Make the customer laugh
  11. Provide customer with a digital solution
  12. Ownership statement
  13. Put the customer at ease
  14. Engage with customer
  15. Energetic Tone of Voice
  16. Smile
  17. How is the weather in (state)?
  18. Empathy
  19. Send an email
  20. Acknowledge customers concerns
  21. Slow Down. Don't interrupt the customer.
  22. How is your day going?
  23. Educate the customer how to save money on interest
  24. Make the customer laugh