Providecustomerwith a digitalsolutionLoyaltyStatementHow isyour daygoing?OwnershipstatementSendanemailEducate thecustomerhow to savemoney oninterestDo you haveany fun plansthisweek/weekend?BuildRapportSmilePut thecustomerat easeComplimentthe customeron theiraccounthistoryAcknowledgecustomersconcernsSlow Down.Don'tinterrupt thecustomer.EnergeticTone ofVoiceLoyaltyStatementMake thecustomerlaughEmpathyAre youdoinganything funforHalloween?EmpathyMake thecustomerlaughProperholdprocedureHow is theweather in(state)?Brand theclose ofthe callEngagewithcustomerProvidecustomerwith a digitalsolutionLoyaltyStatementHow isyour daygoing?OwnershipstatementSendanemailEducate thecustomerhow to savemoney oninterestDo you haveany fun plansthisweek/weekend?BuildRapportSmilePut thecustomerat easeComplimentthe customeron theiraccounthistoryAcknowledgecustomersconcernsSlow Down.Don'tinterrupt thecustomer.EnergeticTone ofVoiceLoyaltyStatementMake thecustomerlaughEmpathyAre youdoinganything funforHalloween?EmpathyMake thecustomerlaughProperholdprocedureHow is theweather in(state)?Brand theclose ofthe callEngagewithcustomer

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Provide customer with a digital solution
  2. Loyalty Statement
  3. How is your day going?
  4. Ownership statement
  5. Send an email
  6. Educate the customer how to save money on interest
  7. Do you have any fun plans this week/weekend?
  8. Build Rapport
  9. Smile
  10. Put the customer at ease
  11. Compliment the customer on their account history
  12. Acknowledge customers concerns
  13. Slow Down. Don't interrupt the customer.
  14. Energetic Tone of Voice
  15. Loyalty Statement
  16. Make the customer laugh
  17. Empathy
  18. Are you doing anything fun for Halloween?
  19. Empathy
  20. Make the customer laugh
  21. Proper hold procedure
  22. How is the weather in (state)?
  23. Brand the close of the call
  24. Engage with customer