(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Acknowledge customers concerns
How is the weather in (state)?
Are you doing anything fun for Halloween?
Send an email
Empathy
Brand the close of the call
Empathy
Ownership statement
Compliment the customer on their account history
Engage with customer
How is your day going?
Slow Down. Don't interrupt the customer.
Smile
Educate the customer how to save money on interest
