(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Compliment the customer on their account history
Put the customer at ease
Loyalty Statement
Make the customer laugh
Make the customer laugh
Proper hold procedure
Empathy
Smile
Engage with customer
Do you have any fun plans this week/weekend?
How is your day going?
How is the weather in (state)?
Ownership statement
Educate the customer how to save money on interest