(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Worked with the same customer more than once.
Dismissed a ticket.
Charged for a form.
Answered a live phone call from a customer.
Returned a voicemail from a customer.
Gave directions to the bathroom.
Referred a customer to the jury office.
Utilized CTI to assist a customer.
Rejected a filing.
Replied to an email from a customer.
Provided a customer our hours of operation.
Redirected a customer to another counter.
Accepted a new case.
Accepted a payment.
Certified a document.
Gave directions to another agency or facility.
Approved an MIFP.
Assisted a customer for more than 30 minutes.
Accepted a motion.
Received a positive customer service survey.
Gave information on how to submit a records request.
