Returned avoicemailfrom acustomer.Referred acustomerto thedivision.Referred acustomerto the juryoffice.Chargedfor aform.Worked withthe samecustomermore thanonce.Assisted acustomer formore than30 minutes.Accepteda motion.Answered alive phonecall from acustomer.Dismisseda ticket.Referred acustomer tothe CourtResourceCenter.Replied toan emailfrom acustomer.Certified adocument.Accepteda newcase.UtilizedCTI toassist acustomer.Gavedirectionsto thebathroom.Redirecteda customerto anothercounter.Received apositivecustomerservicesurvey.Gavedirections toanotheragency orfacility.Rejecteda filing.DeniedanMIFP.Approvedan MIFP.Acceptedapayment.Gaveinformation onhow to submita recordsrequest.Provided acustomerour hours ofoperation.Returned avoicemailfrom acustomer.Referred acustomerto thedivision.Referred acustomerto the juryoffice.Chargedfor aform.Worked withthe samecustomermore thanonce.Assisted acustomer formore than30 minutes.Accepteda motion.Answered alive phonecall from acustomer.Dismisseda ticket.Referred acustomer tothe CourtResourceCenter.Replied toan emailfrom acustomer.Certified adocument.Accepteda newcase.UtilizedCTI toassist acustomer.Gavedirectionsto thebathroom.Redirecteda customerto anothercounter.Received apositivecustomerservicesurvey.Gavedirections toanotheragency orfacility.Rejecteda filing.DeniedanMIFP.Approvedan MIFP.Acceptedapayment.Gaveinformation onhow to submita recordsrequest.Provided acustomerour hours ofoperation.

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returned a voicemail from a customer.
  2. Referred a customer to the division.
  3. Referred a customer to the jury office.
  4. Charged for a form.
  5. Worked with the same customer more than once.
  6. Assisted a customer for more than 30 minutes.
  7. Accepted a motion.
  8. Answered a live phone call from a customer.
  9. Dismissed a ticket.
  10. Referred a customer to the Court Resource Center.
  11. Replied to an email from a customer.
  12. Certified a document.
  13. Accepted a new case.
  14. Utilized CTI to assist a customer.
  15. Gave directions to the bathroom.
  16. Redirected a customer to another counter.
  17. Received a positive customer service survey.
  18. Gave directions to another agency or facility.
  19. Rejected a filing.
  20. Denied an MIFP.
  21. Approved an MIFP.
  22. Accepted a payment.
  23. Gave information on how to submit a records request.
  24. Provided a customer our hours of operation.