(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer is driving while trying to do taxes
Referenced the weather
Used a customer name more than once during a call
Found a resource in Elevate
Heard a Dog on a call and asked about the breed
Talked to someone in the same state as you
made a customer happy/laugh
Pulled and opened a diagnostic
Completed an Expert Review
Assisted phone call lasted more than 1 hour
Showed client the tax summary or preview my 1040
Posted a funny gif in the team room
Learned an interesting fact about a client
Referenced/ researched using IRS pub
resolved an issue that was preventing efiling
Used the HEAT method to de-escalate a Customer
Wore or used TT swag
Take all your Breaks and Lunches
Took a walk outside
Learned something new (tax related)
Discussed Audit Defense with a Client
The client said their friend told them or they saw it on tik tok
Filled out a spotlight or 360 review for someone on our team
