Posted afunny gifin theteam roomReferencedtheweatherFound aresourcein ElevateDiscussedAuditDefensewith a ClientAssistedphone calllasted morethan 1 hourThe client saidtheir friend toldthem or theysaw it on tiktokTalked tosomeone inthe samestate as youCustomeris drivingwhile tryingto do taxesCompletedan ExpertReviewReferenced/researchedusing IRSpubFilled out aspotlight or360 reviewfor someoneon our teamresolved anissue thatwaspreventingefilingTake allyourBreaks andLunchesTook awalkoutsideLeft alead asurveyWore orused TTswagLearnedsomethingnew (taxrelated)Used acustomername morethan onceduring a callLearned aninterestingfact abouta clientPulledandopened adiagnosticShowedclient the taxsummary orpreview my1040Used theHEATmethod tode-escalatea Customermade acustomerhappy/laughHeard a Dogon a call andasked aboutthe breedPosted afunny gifin theteam roomReferencedtheweatherFound aresourcein ElevateDiscussedAuditDefensewith a ClientAssistedphone calllasted morethan 1 hourThe client saidtheir friend toldthem or theysaw it on tiktokTalked tosomeone inthe samestate as youCustomeris drivingwhile tryingto do taxesCompletedan ExpertReviewReferenced/researchedusing IRSpubFilled out aspotlight or360 reviewfor someoneon our teamresolved anissue thatwaspreventingefilingTake allyourBreaks andLunchesTook awalkoutsideLeft alead asurveyWore orused TTswagLearnedsomethingnew (taxrelated)Used acustomername morethan onceduring a callLearned aninterestingfact abouta clientPulledandopened adiagnosticShowedclient the taxsummary orpreview my1040Used theHEATmethod tode-escalatea Customermade acustomerhappy/laughHeard a Dogon a call andasked aboutthe breed

Team Geilhufe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted a funny gif in the team room
  2. Referenced the weather
  3. Found a resource in Elevate
  4. Discussed Audit Defense with a Client
  5. Assisted phone call lasted more than 1 hour
  6. The client said their friend told them or they saw it on tik tok
  7. Talked to someone in the same state as you
  8. Customer is driving while trying to do taxes
  9. Completed an Expert Review
  10. Referenced/ researched using IRS pub
  11. Filled out a spotlight or 360 review for someone on our team
  12. resolved an issue that was preventing efiling
  13. Take all your Breaks and Lunches
  14. Took a walk outside
  15. Left a lead a survey
  16. Wore or used TT swag
  17. Learned something new (tax related)
  18. Used a customer name more than once during a call
  19. Learned an interesting fact about a client
  20. Pulled and opened a diagnostic
  21. Showed client the tax summary or preview my 1040
  22. Used the HEAT method to de-escalate a Customer
  23. made a customer happy/laugh
  24. Heard a Dog on a call and asked about the breed