(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Heard a Dog on a call and asked about the breed
Referenced/ researched using IRS pub
Assisted phone call lasted more than 1 hour
Found a resource in Elevate
Take all your Breaks and Lunches
Wore or used TT swag
Completed an Expert Review
Posted a funny gif in the team room
Learned an interesting fact about a client
made a customer happy/laugh
Learned something new (tax related)
Pulled and opened a diagnostic
The client said their friend told them or they saw it on tik tok
Showed client the tax summary or preview my 1040
Left a lead a survey
Talked to someone in the same state as you
Discussed Audit Defense with a Client
Used a customer name more than once during a call
Used the HEAT method to de-escalate a Customer
Referenced the weather
Filled out a spotlight or 360 review for someone on our team
