Learned aninterestingfact abouta clientLearnedsomethingnew (taxrelated)Posted afunny gifin theteam roomPulledandopened adiagnosticresolved anissue thatwaspreventingefilingUsed acustomername morethan onceduring a callHeard a Dogon a call andasked aboutthe breedDiscussedAuditDefensewith a ClientFilled out aspotlight or360 reviewfor someoneon our teamReferencedtheweatherFound aresourcein ElevateWore orused TTswagCustomeris drivingwhile tryingto do taxesCompletedan ExpertReviewTook awalkoutsideTalked tosomeone inthe samestate as youThe client saidtheir friend toldthem or theysaw it on tiktokLeft alead asurveyAssistedphone calllasted morethan 1 hourTake allyourBreaks andLunchesReferenced/researchedusing IRSpubmade acustomerhappy/laughUsed theHEATmethod tode-escalatea CustomerShowedclient the taxsummary orpreview my1040Learned aninterestingfact abouta clientLearnedsomethingnew (taxrelated)Posted afunny gifin theteam roomPulledandopened adiagnosticresolved anissue thatwaspreventingefilingUsed acustomername morethan onceduring a callHeard a Dogon a call andasked aboutthe breedDiscussedAuditDefensewith a ClientFilled out aspotlight or360 reviewfor someoneon our teamReferencedtheweatherFound aresourcein ElevateWore orused TTswagCustomeris drivingwhile tryingto do taxesCompletedan ExpertReviewTook awalkoutsideTalked tosomeone inthe samestate as youThe client saidtheir friend toldthem or theysaw it on tiktokLeft alead asurveyAssistedphone calllasted morethan 1 hourTake allyourBreaks andLunchesReferenced/researchedusing IRSpubmade acustomerhappy/laughUsed theHEATmethod tode-escalatea CustomerShowedclient the taxsummary orpreview my1040

Team Geilhufe - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learned an interesting fact about a client
  2. Learned something new (tax related)
  3. Posted a funny gif in the team room
  4. Pulled and opened a diagnostic
  5. resolved an issue that was preventing efiling
  6. Used a customer name more than once during a call
  7. Heard a Dog on a call and asked about the breed
  8. Discussed Audit Defense with a Client
  9. Filled out a spotlight or 360 review for someone on our team
  10. Referenced the weather
  11. Found a resource in Elevate
  12. Wore or used TT swag
  13. Customer is driving while trying to do taxes
  14. Completed an Expert Review
  15. Took a walk outside
  16. Talked to someone in the same state as you
  17. The client said their friend told them or they saw it on tik tok
  18. Left a lead a survey
  19. Assisted phone call lasted more than 1 hour
  20. Take all your Breaks and Lunches
  21. Referenced/ researched using IRS pub
  22. made a customer happy/laugh
  23. Used the HEAT method to de-escalate a Customer
  24. Showed client the tax summary or preview my 1040