Use CUS wordsto advocate foryour patient(Mutual Support:Advocacy &Assertion)Use SBAR tocommunicateand request amissing medClarify goalsduring a teamhuddle and/orevent to ensurea SharedMental Model.Facilitate opencommunicationduring a teamhuddle byencouraging teaminput and speakingup for safetyUse DESCto resolveinterpersonalconflictProvideconstructiveFeedback(MutualSupport:Feedback)Participate in aHuddle with theRapid ResponseTeam to create aShared MentalModelLead adebriefParticipatein aHuddleUse aCheck-Backto close theloopUse an SBARtocommunicatea changeand/or a needEncourageteaminput/feedbackUpdate yourpatients'whiteboards tocreate aShared MentalModelLead a teamhuddle to geteveryone onthe same page(Shared MentalModel)Use the Check-Back/TeachBack methodwhen providingdischargeinstructions.Provide aneffectiveHandoff atend of shiftUse a Call-Out tocommunicateimportant infoto the teamGivebedsidereport(Communication:Handoff)Give positivefeedback to aco-worker(MutualSupport:Feedback)Use anSBAR tocommunicatea change in apatientAsk for helpwhen workoverloaded(MutualSupport: TaskAssistance)Close the loopon a verbal ortelephoneorder by doinga Check-BackParticipatein adebrief oran ACAIdentify asafety riskthroughSituationMonitoringUse aTeamSTEPPS toolto communicate asafety risk youidentify throughSituationMonitoringProvide aneffectiveHandoff priorto transferringa patientLead ahuddle andensure clearroleassignmentUse a Call-Out duringa RapidResponseUse SituationMonitoring toidentify a safetyrisk (e.g., high fallrisk patient w/onon-skid socks)Help outanother teammember(MutualSupport: TaskAssistance)Use the Check-Back method tocommunicate acritical labresultUse CUS wordsto advocate foryour patient(Mutual Support:Advocacy &Assertion)Use SBAR tocommunicateand request amissing medClarify goalsduring a teamhuddle and/orevent to ensurea SharedMental Model.Facilitate opencommunicationduring a teamhuddle byencouraging teaminput and speakingup for safetyUse DESCto resolveinterpersonalconflictProvideconstructiveFeedback(MutualSupport:Feedback)Participate in aHuddle with theRapid ResponseTeam to create aShared MentalModelLead adebriefParticipatein aHuddleUse aCheck-Backto close theloopUse an SBARtocommunicatea changeand/or a needEncourageteaminput/feedbackUpdate yourpatients'whiteboards tocreate aShared MentalModelLead a teamhuddle to geteveryone onthe same page(Shared MentalModel)Use the Check-Back/TeachBack methodwhen providingdischargeinstructions.Provide aneffectiveHandoff atend of shiftUse a Call-Out tocommunicateimportant infoto the teamGivebedsidereport(Communication:Handoff)Give positivefeedback to aco-worker(MutualSupport:Feedback)Use anSBAR tocommunicatea change in apatientAsk for helpwhen workoverloaded(MutualSupport: TaskAssistance)Close the loopon a verbal ortelephoneorder by doinga Check-BackParticipatein adebrief oran ACAIdentify asafety riskthroughSituationMonitoringUse aTeamSTEPPS toolto communicate asafety risk youidentify throughSituationMonitoringProvide aneffectiveHandoff priorto transferringa patientLead ahuddle andensure clearroleassignmentUse a Call-Out duringa RapidResponseUse SituationMonitoring toidentify a safetyrisk (e.g., high fallrisk patient w/onon-skid socks)Help outanother teammember(MutualSupport: TaskAssistance)Use the Check-Back method tocommunicate acritical labresult

TeamSTEPPS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use CUS words to advocate for your patient (Mutual Support: Advocacy & Assertion)
  2. Use SBAR to communicate and request a missing med
  3. Clarify goals during a team huddle and/or event to ensure a Shared Mental Model.
  4. Facilitate open communication during a team huddle by encouraging team input and speaking up for safety
  5. Use DESC to resolve interpersonal conflict
  6. Provide constructive Feedback (Mutual Support: Feedback)
  7. Participate in a Huddle with the Rapid Response Team to create a Shared Mental Model
  8. Lead a debrief
  9. Participate in a Huddle
  10. Use a Check-Back to close the loop
  11. Use an SBAR to communicate a change and/or a need
  12. Encourage team input/feedback
  13. Update your patients' whiteboards to create a Shared Mental Model
  14. Lead a team huddle to get everyone on the same page (Shared Mental Model)
  15. Use the Check-Back/Teach Back method when providing discharge instructions.
  16. Provide an effective Handoff at end of shift
  17. Use a Call-Out to communicate important info to the team
  18. Give bedside report (Communication: Handoff)
  19. Give positive feedback to a co-worker (Mutual Support: Feedback)
  20. Use an SBAR to communicate a change in a patient
  21. Ask for help when work overloaded (Mutual Support: Task Assistance)
  22. Close the loop on a verbal or telephone order by doing a Check-Back
  23. Participate in a debrief or an ACA
  24. Identify a safety risk through Situation Monitoring
  25. Use a TeamSTEPPS tool to communicate a safety risk you identify through Situation Monitoring
  26. Provide an effective Handoff prior to transferring a patient
  27. Lead a huddle and ensure clear role assignment
  28. Use a Call-Out during a Rapid Response
  29. Use Situation Monitoring to identify a safety risk (e.g., high fall risk patient w/o non-skid socks)
  30. Help out another team member (Mutual Support: Task Assistance)
  31. Use the Check-Back method to communicate a critical lab result