Lead with "What We Can Do" Use All Support Channels Listen to the Whole Story Keep Communication Moving Reflect on Capacity, Ask for Help Take Detailed Notes Refill Stuffs Seek New Information Maintain a Learning Mindset Create and Update Documentation Confirm Completion Talk it out! Keep the Space Clean Own the Recovery Own the Client Experience Step In to Help Other Teams Keep a Confident, Positive Face Own Your Growth Behavior Know When to Pause Call Before You're Late Listen Actively Read the Room Create Strong Hand-Offs Getting Clear on Expectations Create Opportunities for Connection Blameless Problem Solving See a Need? Raise Your Hand Lead with "What We Can Do" Use All Support Channels Listen to the Whole Story Keep Communication Moving Reflect on Capacity, Ask for Help Take Detailed Notes Refill Stuffs Seek New Information Maintain a Learning Mindset Create and Update Documentation Confirm Completion Talk it out! Keep the Space Clean Own the Recovery Own the Client Experience Step In to Help Other Teams Keep a Confident, Positive Face Own Your Growth Behavior Know When to Pause Call Before You're Late Listen Actively Read the Room Create Strong Hand-Offs Getting Clear on Expectations Create Opportunities for Connection Blameless Problem Solving See a Need? Raise Your Hand
(Print)
Lead with "What We Can Do"
Use All Support Channels
Listen to the Whole Story
Keep Communication Moving
Reflect on Capacity, Ask for Help
Take Detailed Notes
Refill Stuffs
Seek New Information
Maintain a Learning Mindset
Create and Update Documentation
Confirm Completion
Talk it out!
Keep the Space Clean
Own the Recovery
Own the Client Experience
Step In to Help Other Teams
Keep a Confident, Positive Face
Own Your Growth
Behavior
Know When to Pause
Call Before You're Late
Listen Actively
Read the Room
Create Strong Hand-Offs
Getting Clear on Expectations
Create Opportunities for Connection
Blameless Problem Solving
See a Need? Raise Your Hand
