Listen Actively Talk it out! Confirm Completion Own the Recovery Reflect on Capacity, Ask for Help Create Opportunities for Connection Blameless Problem Solving Step In to Help Other Teams Take Detailed Notes Keep a Confident, Positive Face Maintain a Learning Mindset Refill Stuffs Use All Support Channels Lead with "What We Can Do" Call Before You're Late See a Need? Raise Your Hand Listen to the Whole Story Read the Room Create and Update Documentation Create Strong Hand-Offs Keep Communication Moving Seek New Information Keep the Space Clean Getting Clear on Expectations Behavior Know When to Pause Own Your Growth Own the Client Experience Listen Actively Talk it out! Confirm Completion Own the Recovery Reflect on Capacity, Ask for Help Create Opportunities for Connection Blameless Problem Solving Step In to Help Other Teams Take Detailed Notes Keep a Confident, Positive Face Maintain a Learning Mindset Refill Stuffs Use All Support Channels Lead with "What We Can Do" Call Before You're Late See a Need? Raise Your Hand Listen to the Whole Story Read the Room Create and Update Documentation Create Strong Hand-Offs Keep Communication Moving Seek New Information Keep the Space Clean Getting Clear on Expectations Behavior Know When to Pause Own Your Growth Own the Client Experience
(Print)
Listen Actively
Talk it out!
Confirm Completion
Own the Recovery
Reflect on Capacity, Ask for Help
Create Opportunities for Connection
Blameless Problem Solving
Step In to Help Other Teams
Take Detailed Notes
Keep a Confident, Positive Face
Maintain a Learning Mindset
Refill Stuffs
Use All Support Channels
Lead with "What We Can Do"
Call Before You're Late
See a Need? Raise Your Hand
Listen to the Whole Story
Read the Room
Create and Update Documentation
Create Strong Hand-Offs
Keep Communication Moving
Seek New Information
Keep the Space Clean
Getting Clear on Expectations
Behavior
Know When to Pause
Own Your Growth
Own the Client Experience
