IssuedpolicyCancelleda policyChange/updatethe BeneficiaryUpdatingOwnerinformationIgnore theTVF forbeneficiaryWellsFargoCallingabout theACHpaymentOwner andProducerboth onthe callReissuerequestHelplinehelpsyouCallingabout aproducererrorVerbalW-9Issue apolicyExplainthe Reg60ProcessJPMorganChasePOApolicyMorganStanleyHave acaller jointhe callBackOffice ison the lineSearch fora policyusing anSSNHybridProcedureshelf gemwas usedTransfertoAgencyAddSuspenseFollow upcallrequestedNB workitemmadefrom a callAskingabout thestatus ofthe transferIssuedpolicyCancelleda policyChange/updatethe BeneficiaryUpdatingOwnerinformationIgnore theTVF forbeneficiaryWellsFargoCallingabout theACHpaymentOwner andProducerboth onthe callReissuerequestHelplinehelpsyouCallingabout aproducererrorVerbalW-9Issue apolicyExplainthe Reg60ProcessJPMorganChasePOApolicyMorganStanleyHave acaller jointhe callBackOffice ison the lineSearch fora policyusing anSSNHybridProcedureshelf gemwas usedTransfertoAgencyAddSuspenseFollow upcallrequestedNB workitemmadefrom a callAskingabout thestatus ofthe transfer

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issued policy
  2. Cancelled a policy
  3. Change/update the Beneficiary
  4. Updating Owner information
  5. Ignore the TVF for beneficiary
  6. Wells Fargo
  7. Calling about the ACH payment
  8. Owner and Producer both on the call
  9. Reissue request
  10. Helpline helps you
  11. Calling about a producer error
  12. Verbal W-9
  13. Issue a policy
  14. Explain the Reg 60 Process
  15. JP Morgan Chase
  16. POA policy
  17. Morgan Stanley
  18. Have a caller join the call
  19. Back Office is on the line
  20. Search for a policy using an SSN
  21. Hybrid Procedure shelf gem was used
  22. Transfer to Agency
  23. Add Suspense
  24. Follow up call requested
  25. NB work item made from a call
  26. Asking about the status of the transfer