Issue apolicyCallingabout aproducererrorBackOffice ison the lineReissuerequestCallingabout theACHpaymentHybridProcedureshelf gemwas usedTransfertoAgencyOwner andProducerboth onthe callExplainthe Reg60ProcessSearch fora policyusing anSSNAddSuspenseVerbalW-9Change/updatethe BeneficiaryNB workitemmadefrom a callFollow upcallrequestedCancelleda policyUpdatingOwnerinformationHave acaller jointhe callIssuedpolicyJPMorganChaseIgnore theTVF forbeneficiaryMorganStanleyHelplinehelpsyouWellsFargoAskingabout thestatus ofthe transferPOApolicyIssue apolicyCallingabout aproducererrorBackOffice ison the lineReissuerequestCallingabout theACHpaymentHybridProcedureshelf gemwas usedTransfertoAgencyOwner andProducerboth onthe callExplainthe Reg60ProcessSearch fora policyusing anSSNAddSuspenseVerbalW-9Change/updatethe BeneficiaryNB workitemmadefrom a callFollow upcallrequestedCancelleda policyUpdatingOwnerinformationHave acaller jointhe callIssuedpolicyJPMorganChaseIgnore theTVF forbeneficiaryMorganStanleyHelplinehelpsyouWellsFargoAskingabout thestatus ofthe transferPOApolicy

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issue a policy
  2. Calling about a producer error
  3. Back Office is on the line
  4. Reissue request
  5. Calling about the ACH payment
  6. Hybrid Procedure shelf gem was used
  7. Transfer to Agency
  8. Owner and Producer both on the call
  9. Explain the Reg 60 Process
  10. Search for a policy using an SSN
  11. Add Suspense
  12. Verbal W-9
  13. Change/update the Beneficiary
  14. NB work item made from a call
  15. Follow up call requested
  16. Cancelled a policy
  17. Updating Owner information
  18. Have a caller join the call
  19. Issued policy
  20. JP Morgan Chase
  21. Ignore the TVF for beneficiary
  22. Morgan Stanley
  23. Helpline helps you
  24. Wells Fargo
  25. Asking about the status of the transfer
  26. POA policy