Askingabout thestatus ofthe transferIssue apolicyWellsFargoReissuerequestBackOffice ison the linePOApolicyHave acaller jointhe callTransfertoAgencySearch fora policyusing anSSNCallingabout theACHpaymentHelplinehelpsyouNB workitemmadefrom a callHybridProcedureshelf gemwas usedFollow upcallrequestedUpdatingOwnerinformationOwner andProducerboth onthe callChange/updatethe BeneficiaryMorganStanleyVerbalW-9AddSuspenseCallingabout aproducererrorIssuedpolicyCancelleda policyIgnore theTVF forbeneficiaryJPMorganChaseExplainthe Reg60ProcessAskingabout thestatus ofthe transferIssue apolicyWellsFargoReissuerequestBackOffice ison the linePOApolicyHave acaller jointhe callTransfertoAgencySearch fora policyusing anSSNCallingabout theACHpaymentHelplinehelpsyouNB workitemmadefrom a callHybridProcedureshelf gemwas usedFollow upcallrequestedUpdatingOwnerinformationOwner andProducerboth onthe callChange/updatethe BeneficiaryMorganStanleyVerbalW-9AddSuspenseCallingabout aproducererrorIssuedpolicyCancelleda policyIgnore theTVF forbeneficiaryJPMorganChaseExplainthe Reg60Process

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asking about the status of the transfer
  2. Issue a policy
  3. Wells Fargo
  4. Reissue request
  5. Back Office is on the line
  6. POA policy
  7. Have a caller join the call
  8. Transfer to Agency
  9. Search for a policy using an SSN
  10. Calling about the ACH payment
  11. Helpline helps you
  12. NB work item made from a call
  13. Hybrid Procedure shelf gem was used
  14. Follow up call requested
  15. Updating Owner information
  16. Owner and Producer both on the call
  17. Change/update the Beneficiary
  18. Morgan Stanley
  19. Verbal W-9
  20. Add Suspense
  21. Calling about a producer error
  22. Issued policy
  23. Cancelled a policy
  24. Ignore the TVF for beneficiary
  25. JP Morgan Chase
  26. Explain the Reg 60 Process