WellsFargoCancelleda policySearch fora policyusing anSSNNB workitemmadefrom a callIssuedpolicyMorganStanleyIgnore theTVF forbeneficiaryOwner andProducerboth onthe callBackOffice ison the lineHave acaller jointhe callFollow upcallrequestedPOApolicyAskingabout thestatus ofthe transferCallingabout aproducererrorHybridProcedureshelf gemwas usedReissuerequestExplainthe Reg60ProcessHelplinehelpsyouIssue apolicyJPMorganChaseTransfertoAgencyAddSuspenseChange/updatethe BeneficiaryVerbalW-9Callingabout theACHpaymentUpdatingOwnerinformationWellsFargoCancelleda policySearch fora policyusing anSSNNB workitemmadefrom a callIssuedpolicyMorganStanleyIgnore theTVF forbeneficiaryOwner andProducerboth onthe callBackOffice ison the lineHave acaller jointhe callFollow upcallrequestedPOApolicyAskingabout thestatus ofthe transferCallingabout aproducererrorHybridProcedureshelf gemwas usedReissuerequestExplainthe Reg60ProcessHelplinehelpsyouIssue apolicyJPMorganChaseTransfertoAgencyAddSuspenseChange/updatethe BeneficiaryVerbalW-9Callingabout theACHpaymentUpdatingOwnerinformation

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wells Fargo
  2. Cancelled a policy
  3. Search for a policy using an SSN
  4. NB work item made from a call
  5. Issued policy
  6. Morgan Stanley
  7. Ignore the TVF for beneficiary
  8. Owner and Producer both on the call
  9. Back Office is on the line
  10. Have a caller join the call
  11. Follow up call requested
  12. POA policy
  13. Asking about the status of the transfer
  14. Calling about a producer error
  15. Hybrid Procedure shelf gem was used
  16. Reissue request
  17. Explain the Reg 60 Process
  18. Helpline helps you
  19. Issue a policy
  20. JP Morgan Chase
  21. Transfer to Agency
  22. Add Suspense
  23. Change/update the Beneficiary
  24. Verbal W-9
  25. Calling about the ACH payment
  26. Updating Owner information