VerbalW-9AddSuspenseBackOffice ison the lineIgnore theTVF forbeneficiaryJPMorganChaseSearch fora policyusing anSSNWellsFargoFollow upcallrequestedHybridProcedureshelf gemwas usedCallingabout aproducererrorReissuerequestCallingabout theACHpaymentIssuedpolicyChange/updatethe BeneficiaryMorganStanleyHelplinehelpsyouExplainthe Reg60ProcessHave acaller jointhe callOwner andProducerboth onthe callTransfertoAgencyNB workitemmadefrom a callCancelleda policyAskingabout thestatus ofthe transferUpdatingOwnerinformationPOApolicyIssue apolicyVerbalW-9AddSuspenseBackOffice ison the lineIgnore theTVF forbeneficiaryJPMorganChaseSearch fora policyusing anSSNWellsFargoFollow upcallrequestedHybridProcedureshelf gemwas usedCallingabout aproducererrorReissuerequestCallingabout theACHpaymentIssuedpolicyChange/updatethe BeneficiaryMorganStanleyHelplinehelpsyouExplainthe Reg60ProcessHave acaller jointhe callOwner andProducerboth onthe callTransfertoAgencyNB workitemmadefrom a callCancelleda policyAskingabout thestatus ofthe transferUpdatingOwnerinformationPOApolicyIssue apolicy

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verbal W-9
  2. Add Suspense
  3. Back Office is on the line
  4. Ignore the TVF for beneficiary
  5. JP Morgan Chase
  6. Search for a policy using an SSN
  7. Wells Fargo
  8. Follow up call requested
  9. Hybrid Procedure shelf gem was used
  10. Calling about a producer error
  11. Reissue request
  12. Calling about the ACH payment
  13. Issued policy
  14. Change/update the Beneficiary
  15. Morgan Stanley
  16. Helpline helps you
  17. Explain the Reg 60 Process
  18. Have a caller join the call
  19. Owner and Producer both on the call
  20. Transfer to Agency
  21. NB work item made from a call
  22. Cancelled a policy
  23. Asking about the status of the transfer
  24. Updating Owner information
  25. POA policy
  26. Issue a policy