POApolicyExplainthe Reg60ProcessHave acaller jointhe callVerbalW-9ReissuerequestFollow upcallrequestedHybridProcedureshelf gemwas usedTransfertoAgencyMorganStanleySearch fora policyusing anSSNHelplinehelpsyouCancelleda policyCallingabout theACHpaymentWellsFargoChange/updatethe BeneficiaryIssue apolicyJPMorganChaseNB workitemmadefrom a callAddSuspenseCallingabout aproducererrorAskingabout thestatus ofthe transferOwner andProducerboth onthe callUpdatingOwnerinformationBackOffice ison the lineIgnore theTVF forbeneficiaryIssuedpolicyPOApolicyExplainthe Reg60ProcessHave acaller jointhe callVerbalW-9ReissuerequestFollow upcallrequestedHybridProcedureshelf gemwas usedTransfertoAgencyMorganStanleySearch fora policyusing anSSNHelplinehelpsyouCancelleda policyCallingabout theACHpaymentWellsFargoChange/updatethe BeneficiaryIssue apolicyJPMorganChaseNB workitemmadefrom a callAddSuspenseCallingabout aproducererrorAskingabout thestatus ofthe transferOwner andProducerboth onthe callUpdatingOwnerinformationBackOffice ison the lineIgnore theTVF forbeneficiaryIssuedpolicy

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. POA policy
  2. Explain the Reg 60 Process
  3. Have a caller join the call
  4. Verbal W-9
  5. Reissue request
  6. Follow up call requested
  7. Hybrid Procedure shelf gem was used
  8. Transfer to Agency
  9. Morgan Stanley
  10. Search for a policy using an SSN
  11. Helpline helps you
  12. Cancelled a policy
  13. Calling about the ACH payment
  14. Wells Fargo
  15. Change/update the Beneficiary
  16. Issue a policy
  17. JP Morgan Chase
  18. NB work item made from a call
  19. Add Suspense
  20. Calling about a producer error
  21. Asking about the status of the transfer
  22. Owner and Producer both on the call
  23. Updating Owner information
  24. Back Office is on the line
  25. Ignore the TVF for beneficiary
  26. Issued policy