POApolicyAskingabout thestatus ofthe transferChange/updatethe BeneficiaryIgnore theTVF forbeneficiaryTransfertoAgencyMorganStanleyUpdatingOwnerinformationJPMorganChaseOwner andProducerboth onthe callDeathClaimMerrillLynchPolicyExplainthe Reg60ProcessHave acaller jointhe callCancelleda policyFollow upcallrequestedSearch fora policyusing anSSNHybridProcedureshelf gemwas usedHelplinehelpsyouIssue apolicyBackOffice ison the lineFree!NB workitemmadefrom a callTransferto SuitTransferto SalesVerbalW-9Askingwhere tosend inthe fundsCallingabout theACHpaymentReissuerequestAsked"Have youreceivedthe check"Callingabout aproducererrorWellsFargoAddSuspenseIgnoreCVF forBeneficiaryIssuedpolicyTransferto theCCCReceivepraisefrom acallerPOApolicyAskingabout thestatus ofthe transferChange/updatethe BeneficiaryIgnore theTVF forbeneficiaryTransfertoAgencyMorganStanleyUpdatingOwnerinformationJPMorganChaseOwner andProducerboth onthe callDeathClaimMerrillLynchPolicyExplainthe Reg60ProcessHave acaller jointhe callCancelleda policyFollow upcallrequestedSearch fora policyusing anSSNHybridProcedureshelf gemwas usedHelplinehelpsyouIssue apolicyBackOffice ison the lineFree!NB workitemmadefrom a callTransferto SuitTransferto SalesVerbalW-9Askingwhere tosend inthe fundsCallingabout theACHpaymentReissuerequestAsked"Have youreceivedthe check"Callingabout aproducererrorWellsFargoAddSuspenseIgnoreCVF forBeneficiaryIssuedpolicyTransferto theCCCReceivepraisefrom acaller

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. POA policy
  2. Asking about the status of the transfer
  3. Change/update the Beneficiary
  4. Ignore the TVF for beneficiary
  5. Transfer to Agency
  6. Morgan Stanley
  7. Updating Owner information
  8. JP Morgan Chase
  9. Owner and Producer both on the call
  10. Death Claim
  11. Merrill Lynch Policy
  12. Explain the Reg 60 Process
  13. Have a caller join the call
  14. Cancelled a policy
  15. Follow up call requested
  16. Search for a policy using an SSN
  17. Hybrid Procedure shelf gem was used
  18. Helpline helps you
  19. Issue a policy
  20. Back Office is on the line
  21. Free!
  22. NB work item made from a call
  23. Transfer to Suit
  24. Transfer to Sales
  25. Verbal W-9
  26. Asking where to send in the funds
  27. Calling about the ACH payment
  28. Reissue request
  29. Asked "Have you received the check"
  30. Calling about a producer error
  31. Wells Fargo
  32. Add Suspense
  33. Ignore CVF for Beneficiary
  34. Issued policy
  35. Transfer to the CCC
  36. Receive praise from a caller