ReissuerequestPOApolicyTransferto theCCCAddSuspenseExplainthe Reg60ProcessAsked"Have youreceivedthe check"Cancelleda policyMorganStanleyTransferto SalesBackOffice ison the lineHelplinehelpsyouChange/updatethe BeneficiaryVerbalW-9IssuedpolicyAskingabout thestatus ofthe transferSearch fora policyusing anSSNReceivepraisefrom acallerTransferto SuitFollow upcallrequestedIssue apolicyDeathClaimCallingabout aproducererrorMerrillLynchPolicyJPMorganChaseNB workitemmadefrom a callIgnoreCVF forBeneficiaryHybridProcedureshelf gemwas usedAskingwhere tosend inthe fundsCallingabout theACHpaymentTransfertoAgencyFree!Owner andProducerboth onthe callWellsFargoIgnore theTVF forbeneficiaryUpdatingOwnerinformationHave acaller jointhe callReissuerequestPOApolicyTransferto theCCCAddSuspenseExplainthe Reg60ProcessAsked"Have youreceivedthe check"Cancelleda policyMorganStanleyTransferto SalesBackOffice ison the lineHelplinehelpsyouChange/updatethe BeneficiaryVerbalW-9IssuedpolicyAskingabout thestatus ofthe transferSearch fora policyusing anSSNReceivepraisefrom acallerTransferto SuitFollow upcallrequestedIssue apolicyDeathClaimCallingabout aproducererrorMerrillLynchPolicyJPMorganChaseNB workitemmadefrom a callIgnoreCVF forBeneficiaryHybridProcedureshelf gemwas usedAskingwhere tosend inthe fundsCallingabout theACHpaymentTransfertoAgencyFree!Owner andProducerboth onthe callWellsFargoIgnore theTVF forbeneficiaryUpdatingOwnerinformationHave acaller jointhe call

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reissue request
  2. POA policy
  3. Transfer to the CCC
  4. Add Suspense
  5. Explain the Reg 60 Process
  6. Asked "Have you received the check"
  7. Cancelled a policy
  8. Morgan Stanley
  9. Transfer to Sales
  10. Back Office is on the line
  11. Helpline helps you
  12. Change/update the Beneficiary
  13. Verbal W-9
  14. Issued policy
  15. Asking about the status of the transfer
  16. Search for a policy using an SSN
  17. Receive praise from a caller
  18. Transfer to Suit
  19. Follow up call requested
  20. Issue a policy
  21. Death Claim
  22. Calling about a producer error
  23. Merrill Lynch Policy
  24. JP Morgan Chase
  25. NB work item made from a call
  26. Ignore CVF for Beneficiary
  27. Hybrid Procedure shelf gem was used
  28. Asking where to send in the funds
  29. Calling about the ACH payment
  30. Transfer to Agency
  31. Free!
  32. Owner and Producer both on the call
  33. Wells Fargo
  34. Ignore the TVF for beneficiary
  35. Updating Owner information
  36. Have a caller join the call