Askingabout thestatus ofthe transferFree!Receivepraisefrom acallerReissuerequestCallingabout theACHpaymentHelplinehelpsyouTransfertoAgencyFollow upcallrequestedOwner andProducerboth onthe callIssue apolicyChange/updatethe BeneficiaryWellsFargoIgnore theTVF forbeneficiaryJPMorganChaseMorganStanleyUpdatingOwnerinformationBackOffice ison the lineDeathClaimAsked"Have youreceivedthe check"AddSuspensePOApolicyTransferto SuitIssuedpolicyHybridProcedureshelf gemwas usedExplainthe Reg60ProcessNB workitemmadefrom a callCallingabout aproducererrorCancelleda policyIgnoreCVF forBeneficiaryTransferto SalesTransferto theCCCAskingwhere tosend inthe fundsSearch fora policyusing anSSNHave acaller jointhe callVerbalW-9MerrillLynchPolicyAskingabout thestatus ofthe transferFree!Receivepraisefrom acallerReissuerequestCallingabout theACHpaymentHelplinehelpsyouTransfertoAgencyFollow upcallrequestedOwner andProducerboth onthe callIssue apolicyChange/updatethe BeneficiaryWellsFargoIgnore theTVF forbeneficiaryJPMorganChaseMorganStanleyUpdatingOwnerinformationBackOffice ison the lineDeathClaimAsked"Have youreceivedthe check"AddSuspensePOApolicyTransferto SuitIssuedpolicyHybridProcedureshelf gemwas usedExplainthe Reg60ProcessNB workitemmadefrom a callCallingabout aproducererrorCancelleda policyIgnoreCVF forBeneficiaryTransferto SalesTransferto theCCCAskingwhere tosend inthe fundsSearch fora policyusing anSSNHave acaller jointhe callVerbalW-9MerrillLynchPolicy

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asking about the status of the transfer
  2. Free!
  3. Receive praise from a caller
  4. Reissue request
  5. Calling about the ACH payment
  6. Helpline helps you
  7. Transfer to Agency
  8. Follow up call requested
  9. Owner and Producer both on the call
  10. Issue a policy
  11. Change/update the Beneficiary
  12. Wells Fargo
  13. Ignore the TVF for beneficiary
  14. JP Morgan Chase
  15. Morgan Stanley
  16. Updating Owner information
  17. Back Office is on the line
  18. Death Claim
  19. Asked "Have you received the check"
  20. Add Suspense
  21. POA policy
  22. Transfer to Suit
  23. Issued policy
  24. Hybrid Procedure shelf gem was used
  25. Explain the Reg 60 Process
  26. NB work item made from a call
  27. Calling about a producer error
  28. Cancelled a policy
  29. Ignore CVF for Beneficiary
  30. Transfer to Sales
  31. Transfer to the CCC
  32. Asking where to send in the funds
  33. Search for a policy using an SSN
  34. Have a caller join the call
  35. Verbal W-9
  36. Merrill Lynch Policy