Ignore theTVF forbeneficiaryPOApolicyFree!Cancelleda policyHave acaller jointhe callAddSuspenseTransferto SalesIssue apolicyTransferto theCCCOwner andProducerboth onthe callUpdatingOwnerinformationFollow upcallrequestedWellsFargoJPMorganChaseChange/updatethe BeneficiaryAsked"Have youreceivedthe check"TransfertoAgencyReceivepraisefrom acallerBackOffice ison the lineIgnoreCVF forBeneficiaryReissuerequestMorganStanleyMerrillLynchPolicyVerbalW-9Askingwhere tosend inthe fundsHybridProcedureshelf gemwas usedHelplinehelpsyouTransferto SuitIssuedpolicyDeathClaimExplainthe Reg60ProcessSearch fora policyusing anSSNAskingabout thestatus ofthe transferCallingabout theACHpaymentCallingabout aproducererrorNB workitemmadefrom a callIgnore theTVF forbeneficiaryPOApolicyFree!Cancelleda policyHave acaller jointhe callAddSuspenseTransferto SalesIssue apolicyTransferto theCCCOwner andProducerboth onthe callUpdatingOwnerinformationFollow upcallrequestedWellsFargoJPMorganChaseChange/updatethe BeneficiaryAsked"Have youreceivedthe check"TransfertoAgencyReceivepraisefrom acallerBackOffice ison the lineIgnoreCVF forBeneficiaryReissuerequestMorganStanleyMerrillLynchPolicyVerbalW-9Askingwhere tosend inthe fundsHybridProcedureshelf gemwas usedHelplinehelpsyouTransferto SuitIssuedpolicyDeathClaimExplainthe Reg60ProcessSearch fora policyusing anSSNAskingabout thestatus ofthe transferCallingabout theACHpaymentCallingabout aproducererrorNB workitemmadefrom a call

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ignore the TVF for beneficiary
  2. POA policy
  3. Free!
  4. Cancelled a policy
  5. Have a caller join the call
  6. Add Suspense
  7. Transfer to Sales
  8. Issue a policy
  9. Transfer to the CCC
  10. Owner and Producer both on the call
  11. Updating Owner information
  12. Follow up call requested
  13. Wells Fargo
  14. JP Morgan Chase
  15. Change/update the Beneficiary
  16. Asked "Have you received the check"
  17. Transfer to Agency
  18. Receive praise from a caller
  19. Back Office is on the line
  20. Ignore CVF for Beneficiary
  21. Reissue request
  22. Morgan Stanley
  23. Merrill Lynch Policy
  24. Verbal W-9
  25. Asking where to send in the funds
  26. Hybrid Procedure shelf gem was used
  27. Helpline helps you
  28. Transfer to Suit
  29. Issued policy
  30. Death Claim
  31. Explain the Reg 60 Process
  32. Search for a policy using an SSN
  33. Asking about the status of the transfer
  34. Calling about the ACH payment
  35. Calling about a producer error
  36. NB work item made from a call