Have acaller jointhe callBackOffice ison the lineWellsFargoTransferto theCCCIssue apolicyChange/updatethe BeneficiaryDeathClaimSearch fora policyusing anSSNAskingabout thestatus ofthe transferMorganStanleyCancelleda policyFreeExplainthe Reg60ProcessMerrillLynchPolicyIgnoreCVF forBeneficiaryAsked"Have youreceivedthe check"Free!Callingabout aproducererrorReceivepraisefrom acallerTransferto SalesReissuerequestTransfertoAgencyOwner andProducerboth onthe callJPMorganChaseHybridProcedureshelf gemwas usedIssuedpolicyHelplinehelpsyouFollow upcallrequestedIgnore theTVF forbeneficiaryNB workitemmadefrom a callTransferto SuitCallingabout theACHpaymentVerbalW-9POApolicyUpdatingOwnerinformationAddSuspenseAskingwhere tosend inthe fundsHave acaller jointhe callBackOffice ison the lineWellsFargoTransferto theCCCIssue apolicyChange/updatethe BeneficiaryDeathClaimSearch fora policyusing anSSNAskingabout thestatus ofthe transferMorganStanleyCancelleda policyFreeExplainthe Reg60ProcessMerrillLynchPolicyIgnoreCVF forBeneficiaryAsked"Have youreceivedthe check"Free!Callingabout aproducererrorReceivepraisefrom acallerTransferto SalesReissuerequestTransfertoAgencyOwner andProducerboth onthe callJPMorganChaseHybridProcedureshelf gemwas usedIssuedpolicyHelplinehelpsyouFollow upcallrequestedIgnore theTVF forbeneficiaryNB workitemmadefrom a callTransferto SuitCallingabout theACHpaymentVerbalW-9POApolicyUpdatingOwnerinformationAddSuspenseAskingwhere tosend inthe funds

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a caller join the call
  2. Back Office is on the line
  3. Wells Fargo
  4. Transfer to the CCC
  5. Issue a policy
  6. Change/update the Beneficiary
  7. Death Claim
  8. Search for a policy using an SSN
  9. Asking about the status of the transfer
  10. Morgan Stanley
  11. Cancelled a policy
  12. Free
  13. Explain the Reg 60 Process
  14. Merrill Lynch Policy
  15. Ignore CVF for Beneficiary
  16. Asked "Have you received the check"
  17. Free!
  18. Calling about a producer error
  19. Receive praise from a caller
  20. Transfer to Sales
  21. Reissue request
  22. Transfer to Agency
  23. Owner and Producer both on the call
  24. JP Morgan Chase
  25. Hybrid Procedure shelf gem was used
  26. Issued policy
  27. Helpline helps you
  28. Follow up call requested
  29. Ignore the TVF for beneficiary
  30. NB work item made from a call
  31. Transfer to Suit
  32. Calling about the ACH payment
  33. Verbal W-9
  34. POA policy
  35. Updating Owner information
  36. Add Suspense
  37. Asking where to send in the funds