IssuedpolicyMerrillLynchPolicyReceivepraisefrom acallerVerbalW-9DeathClaimPOApolicyWellsFargoHelplinehelpsyouJPMorganChaseBackOffice ison the lineTransfertoAgencyFollow upcallrequestedIssue apolicyReissuerequestTransferto SalesChange/updatethe BeneficiaryAsked"Have youreceivedthe check"IgnoreCVF forBeneficiaryOwner andProducerboth onthe callCallingabout aproducererrorAskingabout thestatus ofthe transferFree!NB workitemmadefrom a callFreeIgnore theTVF forbeneficiaryExplainthe Reg60ProcessCancelleda policyHybridProcedureshelf gemwas usedMorganStanleySearch fora policyusing anSSNHave acaller jointhe callAddSuspenseTransferto SuitTransferto theCCCAskingwhere tosend inthe fundsCallingabout theACHpaymentUpdatingOwnerinformationIssuedpolicyMerrillLynchPolicyReceivepraisefrom acallerVerbalW-9DeathClaimPOApolicyWellsFargoHelplinehelpsyouJPMorganChaseBackOffice ison the lineTransfertoAgencyFollow upcallrequestedIssue apolicyReissuerequestTransferto SalesChange/updatethe BeneficiaryAsked"Have youreceivedthe check"IgnoreCVF forBeneficiaryOwner andProducerboth onthe callCallingabout aproducererrorAskingabout thestatus ofthe transferFree!NB workitemmadefrom a callFreeIgnore theTVF forbeneficiaryExplainthe Reg60ProcessCancelleda policyHybridProcedureshelf gemwas usedMorganStanleySearch fora policyusing anSSNHave acaller jointhe callAddSuspenseTransferto SuitTransferto theCCCAskingwhere tosend inthe fundsCallingabout theACHpaymentUpdatingOwnerinformation

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issued policy
  2. Merrill Lynch Policy
  3. Receive praise from a caller
  4. Verbal W-9
  5. Death Claim
  6. POA policy
  7. Wells Fargo
  8. Helpline helps you
  9. JP Morgan Chase
  10. Back Office is on the line
  11. Transfer to Agency
  12. Follow up call requested
  13. Issue a policy
  14. Reissue request
  15. Transfer to Sales
  16. Change/update the Beneficiary
  17. Asked "Have you received the check"
  18. Ignore CVF for Beneficiary
  19. Owner and Producer both on the call
  20. Calling about a producer error
  21. Asking about the status of the transfer
  22. Free!
  23. NB work item made from a call
  24. Free
  25. Ignore the TVF for beneficiary
  26. Explain the Reg 60 Process
  27. Cancelled a policy
  28. Hybrid Procedure shelf gem was used
  29. Morgan Stanley
  30. Search for a policy using an SSN
  31. Have a caller join the call
  32. Add Suspense
  33. Transfer to Suit
  34. Transfer to the CCC
  35. Asking where to send in the funds
  36. Calling about the ACH payment
  37. Updating Owner information