Search fora policyusing anSSNAskingabout thestatus ofthe transferIgnoreCVF forBeneficiaryFree!TransfertoAgencyFreeBackOffice ison the lineNB workitemmadefrom a callUpdatingOwnerinformationHelplinehelpsyouVerbalW-9Follow upcallrequestedHave acaller jointhe callExplainthe Reg60ProcessChange/updatethe BeneficiaryJPMorganChaseAddSuspenseMorganStanleyAsked"Have youreceivedthe check"HybridProcedureshelf gemwas usedReissuerequestWellsFargoCallingabout aproducererrorOwner andProducerboth onthe callMerrillLynchPolicyAskingwhere tosend inthe fundsDeathClaimIssue apolicyIssuedpolicyTransferto theCCCPOApolicyTransferto SalesCallingabout theACHpaymentIgnore theTVF forbeneficiaryTransferto SuitCancelleda policyReceivepraisefrom acallerSearch fora policyusing anSSNAskingabout thestatus ofthe transferIgnoreCVF forBeneficiaryFree!TransfertoAgencyFreeBackOffice ison the lineNB workitemmadefrom a callUpdatingOwnerinformationHelplinehelpsyouVerbalW-9Follow upcallrequestedHave acaller jointhe callExplainthe Reg60ProcessChange/updatethe BeneficiaryJPMorganChaseAddSuspenseMorganStanleyAsked"Have youreceivedthe check"HybridProcedureshelf gemwas usedReissuerequestWellsFargoCallingabout aproducererrorOwner andProducerboth onthe callMerrillLynchPolicyAskingwhere tosend inthe fundsDeathClaimIssue apolicyIssuedpolicyTransferto theCCCPOApolicyTransferto SalesCallingabout theACHpaymentIgnore theTVF forbeneficiaryTransferto SuitCancelleda policyReceivepraisefrom acaller

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Search for a policy using an SSN
  2. Asking about the status of the transfer
  3. Ignore CVF for Beneficiary
  4. Free!
  5. Transfer to Agency
  6. Free
  7. Back Office is on the line
  8. NB work item made from a call
  9. Updating Owner information
  10. Helpline helps you
  11. Verbal W-9
  12. Follow up call requested
  13. Have a caller join the call
  14. Explain the Reg 60 Process
  15. Change/update the Beneficiary
  16. JP Morgan Chase
  17. Add Suspense
  18. Morgan Stanley
  19. Asked "Have you received the check"
  20. Hybrid Procedure shelf gem was used
  21. Reissue request
  22. Wells Fargo
  23. Calling about a producer error
  24. Owner and Producer both on the call
  25. Merrill Lynch Policy
  26. Asking where to send in the funds
  27. Death Claim
  28. Issue a policy
  29. Issued policy
  30. Transfer to the CCC
  31. POA policy
  32. Transfer to Sales
  33. Calling about the ACH payment
  34. Ignore the TVF for beneficiary
  35. Transfer to Suit
  36. Cancelled a policy
  37. Receive praise from a caller