BackOffice ison the lineExplainthe Reg60ProcessHave acaller jointhe callFree!Ignore theTVF forbeneficiaryOwner andProducerboth onthe callTransfertoAgencyDeathClaimIgnoreCVF forBeneficiaryMorganStanleyVerbalW-9Follow upcallrequestedUpdatingOwnerinformationMerrillLynchPolicyCancelleda policyHelplinehelpsyouHybridProcedureshelf gemwas usedPOApolicyAddSuspenseCallingabout theACHpaymentTransferto theCCCIssuedpolicyJPMorganChaseSearch fora policyusing anSSNWellsFargoTransferto SalesAsked"Have youreceivedthe check"Issue apolicyReissuerequestAskingwhere tosend inthe fundsReceivepraisefrom acallerChange/updatethe BeneficiaryNB workitemmadefrom a callTransferto SuitCallingabout aproducererrorAskingabout thestatus ofthe transferBackOffice ison the lineExplainthe Reg60ProcessHave acaller jointhe callFree!Ignore theTVF forbeneficiaryOwner andProducerboth onthe callTransfertoAgencyDeathClaimIgnoreCVF forBeneficiaryMorganStanleyVerbalW-9Follow upcallrequestedUpdatingOwnerinformationMerrillLynchPolicyCancelleda policyHelplinehelpsyouHybridProcedureshelf gemwas usedPOApolicyAddSuspenseCallingabout theACHpaymentTransferto theCCCIssuedpolicyJPMorganChaseSearch fora policyusing anSSNWellsFargoTransferto SalesAsked"Have youreceivedthe check"Issue apolicyReissuerequestAskingwhere tosend inthe fundsReceivepraisefrom acallerChange/updatethe BeneficiaryNB workitemmadefrom a callTransferto SuitCallingabout aproducererrorAskingabout thestatus ofthe transfer

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Back Office is on the line
  2. Explain the Reg 60 Process
  3. Have a caller join the call
  4. Free!
  5. Ignore the TVF for beneficiary
  6. Owner and Producer both on the call
  7. Transfer to Agency
  8. Death Claim
  9. Ignore CVF for Beneficiary
  10. Morgan Stanley
  11. Verbal W-9
  12. Follow up call requested
  13. Updating Owner information
  14. Merrill Lynch Policy
  15. Cancelled a policy
  16. Helpline helps you
  17. Hybrid Procedure shelf gem was used
  18. POA policy
  19. Add Suspense
  20. Calling about the ACH payment
  21. Transfer to the CCC
  22. Issued policy
  23. JP Morgan Chase
  24. Search for a policy using an SSN
  25. Wells Fargo
  26. Transfer to Sales
  27. Asked "Have you received the check"
  28. Issue a policy
  29. Reissue request
  30. Asking where to send in the funds
  31. Receive praise from a caller
  32. Change/update the Beneficiary
  33. NB work item made from a call
  34. Transfer to Suit
  35. Calling about a producer error
  36. Asking about the status of the transfer