Explainthe Reg60ProcessNB workitemmadefrom a callTransfertoAgencyJPMorganChaseCancelleda policyIssue apolicyChange/updatethe BeneficiaryUpdatingOwnerinformationSearch fora policyusing anSSNDeathClaimIgnoreCVF forBeneficiaryMerrillLynchPolicyVerbalW-9Askingwhere tosend inthe fundsBackOffice ison the lineOwner andProducerboth onthe callHave acaller jointhe callFree!WellsFargoPOApolicyTransferto SalesAsked"Have youreceivedthe check"Askingabout thestatus ofthe transferIssuedpolicyTransferto theCCCAddSuspenseHelplinehelpsyouTransferto SuitCallingabout theACHpaymentMorganStanleyIgnore theTVF forbeneficiaryCallingabout aproducererrorReissuerequestHybridProcedureshelf gemwas usedFollow upcallrequestedReceivepraisefrom acallerExplainthe Reg60ProcessNB workitemmadefrom a callTransfertoAgencyJPMorganChaseCancelleda policyIssue apolicyChange/updatethe BeneficiaryUpdatingOwnerinformationSearch fora policyusing anSSNDeathClaimIgnoreCVF forBeneficiaryMerrillLynchPolicyVerbalW-9Askingwhere tosend inthe fundsBackOffice ison the lineOwner andProducerboth onthe callHave acaller jointhe callFree!WellsFargoPOApolicyTransferto SalesAsked"Have youreceivedthe check"Askingabout thestatus ofthe transferIssuedpolicyTransferto theCCCAddSuspenseHelplinehelpsyouTransferto SuitCallingabout theACHpaymentMorganStanleyIgnore theTVF forbeneficiaryCallingabout aproducererrorReissuerequestHybridProcedureshelf gemwas usedFollow upcallrequestedReceivepraisefrom acaller

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain the Reg 60 Process
  2. NB work item made from a call
  3. Transfer to Agency
  4. JP Morgan Chase
  5. Cancelled a policy
  6. Issue a policy
  7. Change/update the Beneficiary
  8. Updating Owner information
  9. Search for a policy using an SSN
  10. Death Claim
  11. Ignore CVF for Beneficiary
  12. Merrill Lynch Policy
  13. Verbal W-9
  14. Asking where to send in the funds
  15. Back Office is on the line
  16. Owner and Producer both on the call
  17. Have a caller join the call
  18. Free!
  19. Wells Fargo
  20. POA policy
  21. Transfer to Sales
  22. Asked "Have you received the check"
  23. Asking about the status of the transfer
  24. Issued policy
  25. Transfer to the CCC
  26. Add Suspense
  27. Helpline helps you
  28. Transfer to Suit
  29. Calling about the ACH payment
  30. Morgan Stanley
  31. Ignore the TVF for beneficiary
  32. Calling about a producer error
  33. Reissue request
  34. Hybrid Procedure shelf gem was used
  35. Follow up call requested
  36. Receive praise from a caller