Follow upcallrequestedHybridProcedureshelf gemwas usedTransferto theCCCBackOffice ison the lineMerrillLynchPolicyAskingwhere tosend inthe fundsIgnoreCVF forBeneficiaryHave acaller jointhe callAsked"Have youreceivedthe check"WellsFargoReceivepraisefrom acallerNB workitemmadefrom a callHelplinehelpsyouCallingabout aproducererrorJPMorganChaseCallingabout theACHpaymentTransfertoAgencyVerbalW-9Free!IssuedpolicyPOApolicyCancelleda policyIssue apolicyTransferto SalesDeathClaimAskingabout thestatus ofthe transferExplainthe Reg60ProcessChange/updatethe BeneficiaryAddSuspenseMorganStanleyUpdatingOwnerinformationSearch fora policyusing anSSNIgnore theTVF forbeneficiaryReissuerequestOwner andProducerboth onthe callTransferto SuitFollow upcallrequestedHybridProcedureshelf gemwas usedTransferto theCCCBackOffice ison the lineMerrillLynchPolicyAskingwhere tosend inthe fundsIgnoreCVF forBeneficiaryHave acaller jointhe callAsked"Have youreceivedthe check"WellsFargoReceivepraisefrom acallerNB workitemmadefrom a callHelplinehelpsyouCallingabout aproducererrorJPMorganChaseCallingabout theACHpaymentTransfertoAgencyVerbalW-9Free!IssuedpolicyPOApolicyCancelleda policyIssue apolicyTransferto SalesDeathClaimAskingabout thestatus ofthe transferExplainthe Reg60ProcessChange/updatethe BeneficiaryAddSuspenseMorganStanleyUpdatingOwnerinformationSearch fora policyusing anSSNIgnore theTVF forbeneficiaryReissuerequestOwner andProducerboth onthe callTransferto Suit

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow up call requested
  2. Hybrid Procedure shelf gem was used
  3. Transfer to the CCC
  4. Back Office is on the line
  5. Merrill Lynch Policy
  6. Asking where to send in the funds
  7. Ignore CVF for Beneficiary
  8. Have a caller join the call
  9. Asked "Have you received the check"
  10. Wells Fargo
  11. Receive praise from a caller
  12. NB work item made from a call
  13. Helpline helps you
  14. Calling about a producer error
  15. JP Morgan Chase
  16. Calling about the ACH payment
  17. Transfer to Agency
  18. Verbal W-9
  19. Free!
  20. Issued policy
  21. POA policy
  22. Cancelled a policy
  23. Issue a policy
  24. Transfer to Sales
  25. Death Claim
  26. Asking about the status of the transfer
  27. Explain the Reg 60 Process
  28. Change/update the Beneficiary
  29. Add Suspense
  30. Morgan Stanley
  31. Updating Owner information
  32. Search for a policy using an SSN
  33. Ignore the TVF for beneficiary
  34. Reissue request
  35. Owner and Producer both on the call
  36. Transfer to Suit