UpdatingOwnerinformationPOApolicyExplainthe Reg60ProcessChange/updatethe BeneficiaryBackOffice ison the lineReceivepraisefrom acallerAddSuspenseTransferto SuitDeathClaimWellsFargoOwner andProducerboth onthe callIssue apolicyAsked"Have youreceivedthe check"IgnoreCVF forBeneficiaryTransferto theCCCSearch fora policyusing anSSNVerbalW-9ReissuerequestCallingabout aproducererrorIssuedpolicyTransferto SalesHave acaller jointhe callTransfertoAgencyCallingabout theACHpaymentMorganStanleyAskingabout thestatus ofthe transferHybridProcedureshelf gemwas usedAskingwhere tosend inthe fundsJPMorganChaseFree!Cancelleda policyHelplinehelpsyouNB workitemmadefrom a callFollow upcallrequestedMerrillLynchPolicyIgnore theTVF forbeneficiaryUpdatingOwnerinformationPOApolicyExplainthe Reg60ProcessChange/updatethe BeneficiaryBackOffice ison the lineReceivepraisefrom acallerAddSuspenseTransferto SuitDeathClaimWellsFargoOwner andProducerboth onthe callIssue apolicyAsked"Have youreceivedthe check"IgnoreCVF forBeneficiaryTransferto theCCCSearch fora policyusing anSSNVerbalW-9ReissuerequestCallingabout aproducererrorIssuedpolicyTransferto SalesHave acaller jointhe callTransfertoAgencyCallingabout theACHpaymentMorganStanleyAskingabout thestatus ofthe transferHybridProcedureshelf gemwas usedAskingwhere tosend inthe fundsJPMorganChaseFree!Cancelleda policyHelplinehelpsyouNB workitemmadefrom a callFollow upcallrequestedMerrillLynchPolicyIgnore theTVF forbeneficiary

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updating Owner information
  2. POA policy
  3. Explain the Reg 60 Process
  4. Change/update the Beneficiary
  5. Back Office is on the line
  6. Receive praise from a caller
  7. Add Suspense
  8. Transfer to Suit
  9. Death Claim
  10. Wells Fargo
  11. Owner and Producer both on the call
  12. Issue a policy
  13. Asked "Have you received the check"
  14. Ignore CVF for Beneficiary
  15. Transfer to the CCC
  16. Search for a policy using an SSN
  17. Verbal W-9
  18. Reissue request
  19. Calling about a producer error
  20. Issued policy
  21. Transfer to Sales
  22. Have a caller join the call
  23. Transfer to Agency
  24. Calling about the ACH payment
  25. Morgan Stanley
  26. Asking about the status of the transfer
  27. Hybrid Procedure shelf gem was used
  28. Asking where to send in the funds
  29. JP Morgan Chase
  30. Free!
  31. Cancelled a policy
  32. Helpline helps you
  33. NB work item made from a call
  34. Follow up call requested
  35. Merrill Lynch Policy
  36. Ignore the TVF for beneficiary