Change/updatethe BeneficiaryFollow upcallrequestedHave acaller jointhe callExplainthe Reg60ProcessHybridProcedureshelf gemwas usedMorganStanleyCancelleda policyCallingabout aproducererrorDeathClaimReceivepraisefrom acallerIssue apolicySearch fora policyusing anSSNJPMorganChaseHelplinehelpsyouWellsFargoVerbalW-9ReissuerequestIssuedpolicyAskingwhere tosend inthe fundsBackOffice ison the lineTransferto SuitPOApolicyFree!IgnoreCVF forBeneficiaryOwner andProducerboth onthe callNB workitemmadefrom a callTransferto theCCCAskingabout thestatus ofthe transferTransferto SalesIgnore theTVF forbeneficiaryTransfertoAgencyAddSuspenseCallingabout theACHpaymentMerrillLynchPolicyAsked"Have youreceivedthe check"UpdatingOwnerinformationChange/updatethe BeneficiaryFollow upcallrequestedHave acaller jointhe callExplainthe Reg60ProcessHybridProcedureshelf gemwas usedMorganStanleyCancelleda policyCallingabout aproducererrorDeathClaimReceivepraisefrom acallerIssue apolicySearch fora policyusing anSSNJPMorganChaseHelplinehelpsyouWellsFargoVerbalW-9ReissuerequestIssuedpolicyAskingwhere tosend inthe fundsBackOffice ison the lineTransferto SuitPOApolicyFree!IgnoreCVF forBeneficiaryOwner andProducerboth onthe callNB workitemmadefrom a callTransferto theCCCAskingabout thestatus ofthe transferTransferto SalesIgnore theTVF forbeneficiaryTransfertoAgencyAddSuspenseCallingabout theACHpaymentMerrillLynchPolicyAsked"Have youreceivedthe check"UpdatingOwnerinformation

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change/update the Beneficiary
  2. Follow up call requested
  3. Have a caller join the call
  4. Explain the Reg 60 Process
  5. Hybrid Procedure shelf gem was used
  6. Morgan Stanley
  7. Cancelled a policy
  8. Calling about a producer error
  9. Death Claim
  10. Receive praise from a caller
  11. Issue a policy
  12. Search for a policy using an SSN
  13. JP Morgan Chase
  14. Helpline helps you
  15. Wells Fargo
  16. Verbal W-9
  17. Reissue request
  18. Issued policy
  19. Asking where to send in the funds
  20. Back Office is on the line
  21. Transfer to Suit
  22. POA policy
  23. Free!
  24. Ignore CVF for Beneficiary
  25. Owner and Producer both on the call
  26. NB work item made from a call
  27. Transfer to the CCC
  28. Asking about the status of the transfer
  29. Transfer to Sales
  30. Ignore the TVF for beneficiary
  31. Transfer to Agency
  32. Add Suspense
  33. Calling about the ACH payment
  34. Merrill Lynch Policy
  35. Asked "Have you received the check"
  36. Updating Owner information