Issue apolicyIgnore theTVF forbeneficiaryHybridProcedureshelf gemwas usedNB workitemmadefrom a callExplainthe Reg60ProcessAddSuspenseOwner andProducerboth onthe callPOApolicyJPMorganChaseReceivepraisefrom acallerTransferto theCCCDeathClaimSearch fora policyusing anSSNTransferto SalesUpdatingOwnerinformationVerbalW-9Callingabout aproducererrorAsked"Have youreceivedthe check"Askingwhere tosend inthe fundsCancelleda policyTransfertoAgencyFollow upcallrequestedMorganStanleyAskingabout thestatus ofthe transferIgnoreCVF forBeneficiaryCallingabout theACHpaymentIssuedpolicyHelplinehelpsyouReissuerequestWellsFargoHave acaller jointhe callBackOffice ison the lineTransferto SuitChange/updatethe BeneficiaryMerrillLynchPolicyFree!Issue apolicyIgnore theTVF forbeneficiaryHybridProcedureshelf gemwas usedNB workitemmadefrom a callExplainthe Reg60ProcessAddSuspenseOwner andProducerboth onthe callPOApolicyJPMorganChaseReceivepraisefrom acallerTransferto theCCCDeathClaimSearch fora policyusing anSSNTransferto SalesUpdatingOwnerinformationVerbalW-9Callingabout aproducererrorAsked"Have youreceivedthe check"Askingwhere tosend inthe fundsCancelleda policyTransfertoAgencyFollow upcallrequestedMorganStanleyAskingabout thestatus ofthe transferIgnoreCVF forBeneficiaryCallingabout theACHpaymentIssuedpolicyHelplinehelpsyouReissuerequestWellsFargoHave acaller jointhe callBackOffice ison the lineTransferto SuitChange/updatethe BeneficiaryMerrillLynchPolicyFree!

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issue a policy
  2. Ignore the TVF for beneficiary
  3. Hybrid Procedure shelf gem was used
  4. NB work item made from a call
  5. Explain the Reg 60 Process
  6. Add Suspense
  7. Owner and Producer both on the call
  8. POA policy
  9. JP Morgan Chase
  10. Receive praise from a caller
  11. Transfer to the CCC
  12. Death Claim
  13. Search for a policy using an SSN
  14. Transfer to Sales
  15. Updating Owner information
  16. Verbal W-9
  17. Calling about a producer error
  18. Asked "Have you received the check"
  19. Asking where to send in the funds
  20. Cancelled a policy
  21. Transfer to Agency
  22. Follow up call requested
  23. Morgan Stanley
  24. Asking about the status of the transfer
  25. Ignore CVF for Beneficiary
  26. Calling about the ACH payment
  27. Issued policy
  28. Helpline helps you
  29. Reissue request
  30. Wells Fargo
  31. Have a caller join the call
  32. Back Office is on the line
  33. Transfer to Suit
  34. Change/update the Beneficiary
  35. Merrill Lynch Policy
  36. Free!