Search fora policyusing anSSNHelplinehelpsyouVerbalW-9BackOffice ison the lineReceivepraisefrom acallerHybridProcedureshelf gemwas usedFollow upcallrequestedHave acaller jointhe callTransfertoAgencyIgnore theTVF forbeneficiaryNB workitemmadefrom a callWellsFargoUpdatingOwnerinformationIgnoreCVF forBeneficiaryMerrillLynchPolicyReissuerequestIssue apolicyOwner andProducerboth onthe callIssuedpolicyMorganStanleyDeathClaimAsked"Have youreceivedthe check"POApolicyCallingabout aproducererrorAskingwhere tosend inthe fundsAddSuspenseFree!Change/updatethe BeneficiaryAskingabout thestatus ofthe transferJPMorganChaseCancelleda policyTransferto SuitExplainthe Reg60ProcessTransferto SalesTransferto theCCCCallingabout theACHpaymentSearch fora policyusing anSSNHelplinehelpsyouVerbalW-9BackOffice ison the lineReceivepraisefrom acallerHybridProcedureshelf gemwas usedFollow upcallrequestedHave acaller jointhe callTransfertoAgencyIgnore theTVF forbeneficiaryNB workitemmadefrom a callWellsFargoUpdatingOwnerinformationIgnoreCVF forBeneficiaryMerrillLynchPolicyReissuerequestIssue apolicyOwner andProducerboth onthe callIssuedpolicyMorganStanleyDeathClaimAsked"Have youreceivedthe check"POApolicyCallingabout aproducererrorAskingwhere tosend inthe fundsAddSuspenseFree!Change/updatethe BeneficiaryAskingabout thestatus ofthe transferJPMorganChaseCancelleda policyTransferto SuitExplainthe Reg60ProcessTransferto SalesTransferto theCCCCallingabout theACHpayment

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Search for a policy using an SSN
  2. Helpline helps you
  3. Verbal W-9
  4. Back Office is on the line
  5. Receive praise from a caller
  6. Hybrid Procedure shelf gem was used
  7. Follow up call requested
  8. Have a caller join the call
  9. Transfer to Agency
  10. Ignore the TVF for beneficiary
  11. NB work item made from a call
  12. Wells Fargo
  13. Updating Owner information
  14. Ignore CVF for Beneficiary
  15. Merrill Lynch Policy
  16. Reissue request
  17. Issue a policy
  18. Owner and Producer both on the call
  19. Issued policy
  20. Morgan Stanley
  21. Death Claim
  22. Asked "Have you received the check"
  23. POA policy
  24. Calling about a producer error
  25. Asking where to send in the funds
  26. Add Suspense
  27. Free!
  28. Change/update the Beneficiary
  29. Asking about the status of the transfer
  30. JP Morgan Chase
  31. Cancelled a policy
  32. Transfer to Suit
  33. Explain the Reg 60 Process
  34. Transfer to Sales
  35. Transfer to the CCC
  36. Calling about the ACH payment