Callingabout aproducererrorTransferto theCCCFree!HelplinehelpsyouWellsFargoAddSuspenseAskingwhere tosend inthe fundsIgnore theTVF forbeneficiaryDeathClaimOwner andProducerboth onthe callHave acaller jointhe callMerrillLynchPolicyTransferto SalesAskingabout thestatus ofthe transferExplainthe Reg60ProcessVerbalW-9BackOffice ison the lineUpdatingOwnerinformationMorganStanleyCancelleda policySearch fora policyusing anSSNChange/updatethe BeneficiaryTransferto SuitNB workitemmadefrom a callIgnoreCVF forBeneficiaryReissuerequestAsked"Have youreceivedthe check"Callingabout theACHpaymentHybridProcedureshelf gemwas usedTransfertoAgencyPOApolicyFollow upcallrequestedReceivepraisefrom acallerIssue apolicyIssuedpolicyJPMorganChaseCallingabout aproducererrorTransferto theCCCFree!HelplinehelpsyouWellsFargoAddSuspenseAskingwhere tosend inthe fundsIgnore theTVF forbeneficiaryDeathClaimOwner andProducerboth onthe callHave acaller jointhe callMerrillLynchPolicyTransferto SalesAskingabout thestatus ofthe transferExplainthe Reg60ProcessVerbalW-9BackOffice ison the lineUpdatingOwnerinformationMorganStanleyCancelleda policySearch fora policyusing anSSNChange/updatethe BeneficiaryTransferto SuitNB workitemmadefrom a callIgnoreCVF forBeneficiaryReissuerequestAsked"Have youreceivedthe check"Callingabout theACHpaymentHybridProcedureshelf gemwas usedTransfertoAgencyPOApolicyFollow upcallrequestedReceivepraisefrom acallerIssue apolicyIssuedpolicyJPMorganChase

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling about a producer error
  2. Transfer to the CCC
  3. Free!
  4. Helpline helps you
  5. Wells Fargo
  6. Add Suspense
  7. Asking where to send in the funds
  8. Ignore the TVF for beneficiary
  9. Death Claim
  10. Owner and Producer both on the call
  11. Have a caller join the call
  12. Merrill Lynch Policy
  13. Transfer to Sales
  14. Asking about the status of the transfer
  15. Explain the Reg 60 Process
  16. Verbal W-9
  17. Back Office is on the line
  18. Updating Owner information
  19. Morgan Stanley
  20. Cancelled a policy
  21. Search for a policy using an SSN
  22. Change/update the Beneficiary
  23. Transfer to Suit
  24. NB work item made from a call
  25. Ignore CVF for Beneficiary
  26. Reissue request
  27. Asked "Have you received the check"
  28. Calling about the ACH payment
  29. Hybrid Procedure shelf gem was used
  30. Transfer to Agency
  31. POA policy
  32. Follow up call requested
  33. Receive praise from a caller
  34. Issue a policy
  35. Issued policy
  36. JP Morgan Chase