Insurance call (transfer to PFC) KUDDOS call Confirming appointment call Urgent per patient Patient running late CRM: clinic to schedule. ECC cannot schedule Wrong department call CBA/ no answer left voicemail Rx refill call Hotlist/ Symptomatic Call Rx not at pharmacy Requesting Labs/Orders Surgery/ Procedure questions Patient returning call Transfer to Medical Records Interpreter Needed call Multiple requests in 1 call Appointment scheduling call New patient call TAT expired Fridge starts beeping MyHealth App Question/ IT issue Patient waiting at facility Patient requesting to escalate Insurance call (transfer to PFC) KUDDOS call Confirming appointment call Urgent per patient Patient running late CRM: clinic to schedule. ECC cannot schedule Wrong department call CBA/ no answer left voicemail Rx refill call Hotlist/ Symptomatic Call Rx not at pharmacy Requesting Labs/Orders Surgery/ Procedure questions Patient returning call Transfer to Medical Records Interpreter Needed call Multiple requests in 1 call Appointment scheduling call New patient call TAT expired Fridge starts beeping MyHealth App Question/ IT issue Patient waiting at facility Patient requesting to escalate
(Print)
Insurance call (transfer to PFC)
KUDDOS call
Confirming appointment call
Urgent per patient
Patient running late
CRM: clinic to schedule. ECC cannot schedule
Wrong department call
CBA/ no answer left voicemail
Rx refill call
Hotlist/ Symptomatic Call
Rx not at pharmacy
Requesting Labs/Orders
Surgery/ Procedure questions
Patient returning call
Transfer to Medical Records
Interpreter Needed call
Multiple requests in 1 call
Appointment scheduling call
New patient call
TAT expired
Fridge starts beeping
MyHealth App Question/ IT issue
Patient waiting at facility
Patient requesting to escalate
