CBA/ no answer left voicemail Rx refill call Interpreter Needed call Surgery/ Procedure questions Requesting Labs/Orders Wrong department call Appointment scheduling call KUDDOS call Hotlist/ Symptomatic Call Fridge starts beeping Patient waiting at facility Insurance call (transfer to PFC) CRM: clinic to schedule. ECC cannot schedule Multiple requests in 1 call Patient requesting to escalate MyHealth App Question/ IT issue Patient running late New patient call Patient returning call Transfer to Medical Records Rx not at pharmacy TAT expired Urgent per patient Confirming appointment call CBA/ no answer left voicemail Rx refill call Interpreter Needed call Surgery/ Procedure questions Requesting Labs/Orders Wrong department call Appointment scheduling call KUDDOS call Hotlist/ Symptomatic Call Fridge starts beeping Patient waiting at facility Insurance call (transfer to PFC) CRM: clinic to schedule. ECC cannot schedule Multiple requests in 1 call Patient requesting to escalate MyHealth App Question/ IT issue Patient running late New patient call Patient returning call Transfer to Medical Records Rx not at pharmacy TAT expired Urgent per patient Confirming appointment call
(Print)
CBA/ no answer left voicemail
Rx refill call
Interpreter Needed call
Surgery/ Procedure questions
Requesting Labs/Orders
Wrong department call
Appointment scheduling call
KUDDOS call
Hotlist/ Symptomatic Call
Fridge starts beeping
Patient waiting at facility
Insurance call (transfer to PFC)
CRM: clinic to schedule. ECC cannot schedule
Multiple requests in 1 call
Patient requesting to escalate
MyHealth App Question/ IT issue
Patient running late
New patient call
Patient returning call
Transfer to Medical Records
Rx not at pharmacy
TAT expired
Urgent per patient
Confirming appointment call
