New patient call TAT expired Patient requesting to escalate Rx not at pharmacy Insurance call (transfer to PFC) Wrong department call MyHealth App Question/ IT issue Transfer to Medical Records Patient waiting at facility Requesting Labs/Orders CBA/ no answer left voicemail Surgery/ Procedure questions Patient running late Patient returning call Hotlist/ Symptomatic Call Fridge starts beeping KUDDOS call Appointment scheduling call Urgent per patient Interpreter Needed call Rx refill call Confirming appointment call Multiple requests in 1 call CRM: clinic to schedule. ECC cannot schedule New patient call TAT expired Patient requesting to escalate Rx not at pharmacy Insurance call (transfer to PFC) Wrong department call MyHealth App Question/ IT issue Transfer to Medical Records Patient waiting at facility Requesting Labs/Orders CBA/ no answer left voicemail Surgery/ Procedure questions Patient running late Patient returning call Hotlist/ Symptomatic Call Fridge starts beeping KUDDOS call Appointment scheduling call Urgent per patient Interpreter Needed call Rx refill call Confirming appointment call Multiple requests in 1 call CRM: clinic to schedule. ECC cannot schedule
(Print)
New patient call
TAT expired
Patient requesting to escalate
Rx not at pharmacy
Insurance call (transfer to PFC)
Wrong department call
MyHealth App Question/ IT issue
Transfer to Medical Records
Patient waiting at facility
Requesting Labs/Orders
CBA/ no answer left voicemail
Surgery/ Procedure questions
Patient running late
Patient returning call
Hotlist/ Symptomatic Call
Fridge starts beeping
KUDDOS call
Appointment scheduling call
Urgent per patient
Interpreter Needed call
Rx refill call
Confirming appointment call
Multiple requests in 1 call
CRM: clinic to schedule. ECC cannot schedule
