Requesting Labs/Orders CBA/ no answer left voicemail Multiple requests in 1 call KUDDOS call Insurance call (transfer to PFC) Surgery/ Procedure questions Urgent per patient MyHealth App Question/ IT issue Interpreter Needed call Confirming appointment call Patient returning call Fridge starts beeping Rx refill call New patient call Transfer to Medical Records Hotlist/ Symptomatic Call Appointment scheduling call Patient requesting to escalate TAT expired Patient waiting at facility Patient running late Rx not at pharmacy Wrong department call CRM: clinic to schedule. ECC cannot schedule Requesting Labs/Orders CBA/ no answer left voicemail Multiple requests in 1 call KUDDOS call Insurance call (transfer to PFC) Surgery/ Procedure questions Urgent per patient MyHealth App Question/ IT issue Interpreter Needed call Confirming appointment call Patient returning call Fridge starts beeping Rx refill call New patient call Transfer to Medical Records Hotlist/ Symptomatic Call Appointment scheduling call Patient requesting to escalate TAT expired Patient waiting at facility Patient running late Rx not at pharmacy Wrong department call CRM: clinic to schedule. ECC cannot schedule
(Print)
Requesting Labs/Orders
CBA/ no answer left voicemail
Multiple requests in 1 call
KUDDOS call
Insurance call (transfer to PFC)
Surgery/ Procedure questions
Urgent per patient
MyHealth App Question/ IT issue
Interpreter Needed call
Confirming appointment call
Patient returning call
Fridge starts beeping
Rx refill call
New patient call
Transfer to Medical Records
Hotlist/ Symptomatic Call
Appointment scheduling call
Patient requesting to escalate
TAT expired
Patient waiting at facility
Patient running late
Rx not at pharmacy
Wrong department call
CRM: clinic to schedule. ECC cannot schedule
