Multiple requests in 1 call Fridge starts beeping Insurance call (transfer to PFC) Rx not at pharmacy Interpreter Needed call Wrong department call KUDDOS call Patient running late New patient call Transfer to Medical Records Requesting Labs/Orders Patient waiting at facility Patient returning call CRM: clinic to schedule. ECC cannot schedule TAT expired Hotlist/ Symptomatic Call Urgent per patient CBA/ no answer left voicemail Confirming appointment call Rx refill call Appointment scheduling call MyHealth App Question/ IT issue Patient requesting to escalate Surgery/ Procedure questions Multiple requests in 1 call Fridge starts beeping Insurance call (transfer to PFC) Rx not at pharmacy Interpreter Needed call Wrong department call KUDDOS call Patient running late New patient call Transfer to Medical Records Requesting Labs/Orders Patient waiting at facility Patient returning call CRM: clinic to schedule. ECC cannot schedule TAT expired Hotlist/ Symptomatic Call Urgent per patient CBA/ no answer left voicemail Confirming appointment call Rx refill call Appointment scheduling call MyHealth App Question/ IT issue Patient requesting to escalate Surgery/ Procedure questions
(Print)
Multiple requests in 1 call
Fridge starts beeping
Insurance call (transfer to PFC)
Rx not at pharmacy
Interpreter Needed call
Wrong department call
KUDDOS call
Patient running late
New patient call
Transfer to Medical Records
Requesting Labs/Orders
Patient waiting at facility
Patient returning call
CRM: clinic to schedule. ECC cannot schedule
TAT expired
Hotlist/ Symptomatic Call
Urgent per patient
CBA/ no answer left voicemail
Confirming appointment call
Rx refill call
Appointment scheduling call
MyHealth App Question/ IT issue
Patient requesting to escalate
Surgery/ Procedure questions
