MyHealth App Question/ IT issue Patient returning call Requesting Labs/Orders Interpreter Needed call CBA/ no answer left voicemail KUDDOS call TAT expired Patient running late Rx refill call Rx not at pharmacy Transfer to Medical Records CRM: clinic to schedule. ECC cannot schedule Appointment scheduling call Wrong department call Surgery/ Procedure questions Multiple requests in 1 call Patient waiting at facility Confirming appointment call Hotlist/ Symptomatic Call Patient requesting to escalate Insurance call (transfer to PFC) Urgent per patient Fridge starts beeping New patient call MyHealth App Question/ IT issue Patient returning call Requesting Labs/Orders Interpreter Needed call CBA/ no answer left voicemail KUDDOS call TAT expired Patient running late Rx refill call Rx not at pharmacy Transfer to Medical Records CRM: clinic to schedule. ECC cannot schedule Appointment scheduling call Wrong department call Surgery/ Procedure questions Multiple requests in 1 call Patient waiting at facility Confirming appointment call Hotlist/ Symptomatic Call Patient requesting to escalate Insurance call (transfer to PFC) Urgent per patient Fridge starts beeping New patient call
(Print)
MyHealth App Question/ IT issue
Patient returning call
Requesting Labs/Orders
Interpreter Needed call
CBA/ no answer left voicemail
KUDDOS call
TAT expired
Patient running late
Rx refill call
Rx not at pharmacy
Transfer to Medical Records
CRM: clinic to schedule. ECC cannot schedule
Appointment scheduling call
Wrong department call
Surgery/ Procedure questions
Multiple requests in 1 call
Patient waiting at facility
Confirming appointment call
Hotlist/ Symptomatic Call
Patient requesting to escalate
Insurance call (transfer to PFC)
Urgent per patient
Fridge starts beeping
New patient call
