Transfer to Medical Records Patient waiting at facility TAT expired Rx refill call Patient running late Fridge starts beeping Urgent per patient CBA/ no answer left voicemail Surgery/ Procedure questions Requesting Labs/Orders Patient requesting to escalate Interpreter Needed call KUDDOS call Patient returning call Wrong department call Multiple requests in 1 call New patient call Appointment scheduling call Rx not at pharmacy Confirming appointment call Hotlist/ Symptomatic Call Insurance call (transfer to PFC) MyHealth App Question/ IT issue CRM: clinic to schedule. ECC cannot schedule Transfer to Medical Records Patient waiting at facility TAT expired Rx refill call Patient running late Fridge starts beeping Urgent per patient CBA/ no answer left voicemail Surgery/ Procedure questions Requesting Labs/Orders Patient requesting to escalate Interpreter Needed call KUDDOS call Patient returning call Wrong department call Multiple requests in 1 call New patient call Appointment scheduling call Rx not at pharmacy Confirming appointment call Hotlist/ Symptomatic Call Insurance call (transfer to PFC) MyHealth App Question/ IT issue CRM: clinic to schedule. ECC cannot schedule
(Print)
Transfer to Medical Records
Patient waiting at facility
TAT expired
Rx refill call
Patient running late
Fridge starts beeping
Urgent per patient
CBA/ no answer left voicemail
Surgery/ Procedure questions
Requesting Labs/Orders
Patient requesting to escalate
Interpreter Needed call
KUDDOS call
Patient returning call
Wrong department call
Multiple requests in 1 call
New patient call
Appointment scheduling call
Rx not at pharmacy
Confirming appointment call
Hotlist/ Symptomatic Call
Insurance call (transfer to PFC)
MyHealth App Question/ IT issue
CRM: clinic to schedule. ECC cannot schedule
