Wrong department call Patient waiting at facility CBA/ no answer left voicemail Rx refill call MyHealth App Question/ IT issue Interpreter Needed call Insurance call (transfer to PFC) Patient running late Requesting Labs/Orders Confirming appointment call Rx not at pharmacy Urgent per patient Patient returning call New patient call Transfer to Medical Records Hotlist/ Symptomatic Call Patient requesting to escalate Multiple requests in 1 call Fridge starts beeping TAT expired Appointment scheduling call CRM: clinic to schedule. ECC cannot schedule KUDDOS call Surgery/ Procedure questions Wrong department call Patient waiting at facility CBA/ no answer left voicemail Rx refill call MyHealth App Question/ IT issue Interpreter Needed call Insurance call (transfer to PFC) Patient running late Requesting Labs/Orders Confirming appointment call Rx not at pharmacy Urgent per patient Patient returning call New patient call Transfer to Medical Records Hotlist/ Symptomatic Call Patient requesting to escalate Multiple requests in 1 call Fridge starts beeping TAT expired Appointment scheduling call CRM: clinic to schedule. ECC cannot schedule KUDDOS call Surgery/ Procedure questions
(Print)
Wrong department call
Patient waiting at facility
CBA/ no answer left voicemail
Rx refill call
MyHealth App Question/ IT issue
Interpreter Needed call
Insurance call (transfer to PFC)
Patient running late
Requesting Labs/Orders
Confirming appointment call
Rx not at pharmacy
Urgent per patient
Patient returning call
New patient call
Transfer to Medical Records
Hotlist/ Symptomatic Call
Patient requesting to escalate
Multiple requests in 1 call
Fridge starts beeping
TAT expired
Appointment scheduling call
CRM: clinic to schedule. ECC cannot schedule
KUDDOS call
Surgery/ Procedure questions
