KUDDOS call Surgery/ Procedure questions Urgent per patient Rx not at pharmacy CRM: clinic to schedule. ECC cannot schedule TAT expired Rx refill call Confirming appointment call Multiple requests in 1 call MyHealth App Question/ IT issue Requesting Labs/Orders New patient call Patient returning call Hotlist/ Symptomatic Call Patient waiting at facility Wrong department call Transfer to Medical Records Fridge starts beeping Patient requesting to escalate Patient running late Insurance call (transfer to PFC) Interpreter Needed call Appointment scheduling call CBA/ no answer left voicemail KUDDOS call Surgery/ Procedure questions Urgent per patient Rx not at pharmacy CRM: clinic to schedule. ECC cannot schedule TAT expired Rx refill call Confirming appointment call Multiple requests in 1 call MyHealth App Question/ IT issue Requesting Labs/Orders New patient call Patient returning call Hotlist/ Symptomatic Call Patient waiting at facility Wrong department call Transfer to Medical Records Fridge starts beeping Patient requesting to escalate Patient running late Insurance call (transfer to PFC) Interpreter Needed call Appointment scheduling call CBA/ no answer left voicemail
(Print)
KUDDOS call
Surgery/ Procedure questions
Urgent per patient
Rx not at pharmacy
CRM: clinic to schedule. ECC cannot schedule
TAT expired
Rx refill call
Confirming appointment call
Multiple requests in 1 call
MyHealth App Question/ IT issue
Requesting Labs/Orders
New patient call
Patient returning call
Hotlist/ Symptomatic Call
Patient waiting at facility
Wrong department call
Transfer to Medical Records
Fridge starts beeping
Patient requesting to escalate
Patient running late
Insurance call (transfer to PFC)
Interpreter Needed call
Appointment scheduling call
CBA/ no answer left voicemail
