Rx refillcallFridgestartsbeepingMultiplerequestsin 1 call RequestingLabs/Orders AppointmentschedulingcallInterpreterNeededcallHotlist/SymptomaticCallConfirmingappointmentcallCBA/ noanswerleftvoicemailRx not atpharmacyKUDDOScallPatientwaitingat facilityUrgentperpatientInsurancecall(transferto PFC)PatientrunninglatePatientreturningcall CRM: clinicto schedule.ECC cannotscheduleNewpatientcallTATexpiredTransferto MedicalRecordsSurgery/ProcedurequestionsWrongdepartmentcallMyHealthAppQuestion/IT issuePatientrequestingtoescalate Rx refillcallFridgestartsbeepingMultiplerequestsin 1 call RequestingLabs/Orders AppointmentschedulingcallInterpreterNeededcallHotlist/SymptomaticCallConfirmingappointmentcallCBA/ noanswerleftvoicemailRx not atpharmacyKUDDOScallPatientwaitingat facilityUrgentperpatientInsurancecall(transferto PFC)PatientrunninglatePatientreturningcall CRM: clinicto schedule.ECC cannotscheduleNewpatientcallTATexpiredTransferto MedicalRecordsSurgery/ProcedurequestionsWrongdepartmentcallMyHealthAppQuestion/IT issuePatientrequestingtoescalate 

SPARC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rx refill call
  2. Fridge starts beeping
  3. Multiple requests in 1 call
  4. Requesting Labs/Orders
  5. Appointment scheduling call
  6. Interpreter Needed call
  7. Hotlist/ Symptomatic Call
  8. Confirming appointment call
  9. CBA/ no answer left voicemail
  10. Rx not at pharmacy
  11. KUDDOS call
  12. Patient waiting at facility
  13. Urgent per patient
  14. Insurance call (transfer to PFC)
  15. Patient running late
  16. Patient returning call
  17. CRM: clinic to schedule. ECC cannot schedule
  18. New patient call
  19. TAT expired
  20. Transfer to Medical Records
  21. Surgery/ Procedure questions
  22. Wrong department call
  23. MyHealth App Question/ IT issue
  24. Patient requesting to escalate