Rx refillcallTATexpiredCRM: clinicto schedule.ECC cannotscheduleSurgery/ProcedurequestionsKUDDOScallInterpreterNeededcallPatientrequestingtoescalate UrgentperpatientCBA/ noanswerleftvoicemailFridgestartsbeepingPatientreturningcall Patientwaitingat facilityAppointmentschedulingcallPatientrunninglateWrongdepartmentcallHotlist/SymptomaticCallMyHealthAppQuestion/IT issueInsurancecall(transferto PFC)RequestingLabs/Orders ConfirmingappointmentcallNewpatientcallMultiplerequestsin 1 call Rx not atpharmacyTransferto MedicalRecordsRx refillcallTATexpiredCRM: clinicto schedule.ECC cannotscheduleSurgery/ProcedurequestionsKUDDOScallInterpreterNeededcallPatientrequestingtoescalate UrgentperpatientCBA/ noanswerleftvoicemailFridgestartsbeepingPatientreturningcall Patientwaitingat facilityAppointmentschedulingcallPatientrunninglateWrongdepartmentcallHotlist/SymptomaticCallMyHealthAppQuestion/IT issueInsurancecall(transferto PFC)RequestingLabs/Orders ConfirmingappointmentcallNewpatientcallMultiplerequestsin 1 call Rx not atpharmacyTransferto MedicalRecords

SPARC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rx refill call
  2. TAT expired
  3. CRM: clinic to schedule. ECC cannot schedule
  4. Surgery/ Procedure questions
  5. KUDDOS call
  6. Interpreter Needed call
  7. Patient requesting to escalate
  8. Urgent per patient
  9. CBA/ no answer left voicemail
  10. Fridge starts beeping
  11. Patient returning call
  12. Patient waiting at facility
  13. Appointment scheduling call
  14. Patient running late
  15. Wrong department call
  16. Hotlist/ Symptomatic Call
  17. MyHealth App Question/ IT issue
  18. Insurance call (transfer to PFC)
  19. Requesting Labs/Orders
  20. Confirming appointment call
  21. New patient call
  22. Multiple requests in 1 call
  23. Rx not at pharmacy
  24. Transfer to Medical Records