KUDDOScallCBA/ noanswerleftvoicemailHotlist/SymptomaticCallPatientrequestingtoescalate InterpreterNeededcallPatientreturningcall FridgestartsbeepingPatientwaitingat facilityUrgentperpatientRequestingLabs/Orders Insurancecall(transferto PFC)WrongdepartmentcallAppointmentschedulingcallPatientrunninglateConfirmingappointmentcallNewpatientcallCRM: clinicto schedule.ECC cannotscheduleTransferto MedicalRecordsRx not atpharmacyRx refillcallTATexpiredMyHealthAppQuestion/IT issueSurgery/ProcedurequestionsMultiplerequestsin 1 call KUDDOScallCBA/ noanswerleftvoicemailHotlist/SymptomaticCallPatientrequestingtoescalate InterpreterNeededcallPatientreturningcall FridgestartsbeepingPatientwaitingat facilityUrgentperpatientRequestingLabs/Orders Insurancecall(transferto PFC)WrongdepartmentcallAppointmentschedulingcallPatientrunninglateConfirmingappointmentcallNewpatientcallCRM: clinicto schedule.ECC cannotscheduleTransferto MedicalRecordsRx not atpharmacyRx refillcallTATexpiredMyHealthAppQuestion/IT issueSurgery/ProcedurequestionsMultiplerequestsin 1 call 

SPARC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. KUDDOS call
  2. CBA/ no answer left voicemail
  3. Hotlist/ Symptomatic Call
  4. Patient requesting to escalate
  5. Interpreter Needed call
  6. Patient returning call
  7. Fridge starts beeping
  8. Patient waiting at facility
  9. Urgent per patient
  10. Requesting Labs/Orders
  11. Insurance call (transfer to PFC)
  12. Wrong department call
  13. Appointment scheduling call
  14. Patient running late
  15. Confirming appointment call
  16. New patient call
  17. CRM: clinic to schedule. ECC cannot schedule
  18. Transfer to Medical Records
  19. Rx not at pharmacy
  20. Rx refill call
  21. TAT expired
  22. MyHealth App Question/ IT issue
  23. Surgery/ Procedure questions
  24. Multiple requests in 1 call