NewpatientcallInterpreterNeededcallCBA/ noanswerleftvoicemailRx refillcallMyHealthAppQuestion/IT issueRx not atpharmacyFridgestartsbeepingPatientrunninglateTATexpiredMultiplerequestsin 1 call AppointmentschedulingcallCRM: clinicto schedule.ECC cannotscheduleRequestingLabs/Orders Patientwaitingat facilityWrongdepartmentcallPatientrequestingtoescalate KUDDOScallConfirmingappointmentcallTransferto MedicalRecordsSurgery/ProcedurequestionsUrgentperpatientInsurancecall(transferto PFC)Patientreturningcall Hotlist/SymptomaticCallNewpatientcallInterpreterNeededcallCBA/ noanswerleftvoicemailRx refillcallMyHealthAppQuestion/IT issueRx not atpharmacyFridgestartsbeepingPatientrunninglateTATexpiredMultiplerequestsin 1 call AppointmentschedulingcallCRM: clinicto schedule.ECC cannotscheduleRequestingLabs/Orders Patientwaitingat facilityWrongdepartmentcallPatientrequestingtoescalate KUDDOScallConfirmingappointmentcallTransferto MedicalRecordsSurgery/ProcedurequestionsUrgentperpatientInsurancecall(transferto PFC)Patientreturningcall Hotlist/SymptomaticCall

SPARC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. New patient call
  2. Interpreter Needed call
  3. CBA/ no answer left voicemail
  4. Rx refill call
  5. MyHealth App Question/ IT issue
  6. Rx not at pharmacy
  7. Fridge starts beeping
  8. Patient running late
  9. TAT expired
  10. Multiple requests in 1 call
  11. Appointment scheduling call
  12. CRM: clinic to schedule. ECC cannot schedule
  13. Requesting Labs/Orders
  14. Patient waiting at facility
  15. Wrong department call
  16. Patient requesting to escalate
  17. KUDDOS call
  18. Confirming appointment call
  19. Transfer to Medical Records
  20. Surgery/ Procedure questions
  21. Urgent per patient
  22. Insurance call (transfer to PFC)
  23. Patient returning call
  24. Hotlist/ Symptomatic Call