ConfirmingappointmentcallMultiplerequestsin 1 call InterpreterNeededcallRx not atpharmacyPatientwaitingat facilityAppointmentschedulingcallTransferto MedicalRecordsUrgentperpatientKUDDOScallTATexpiredPatientrunninglateRx refillcallFridgestartsbeepingSurgery/ProcedurequestionsRequestingLabs/Orders Patientreturningcall NewpatientcallInsurancecall(transferto PFC)CBA/ noanswerleftvoicemailPatientrequestingtoescalate MyHealthAppQuestion/IT issueCRM: clinicto schedule.ECC cannotscheduleWrongdepartmentcallHotlist/SymptomaticCallConfirmingappointmentcallMultiplerequestsin 1 call InterpreterNeededcallRx not atpharmacyPatientwaitingat facilityAppointmentschedulingcallTransferto MedicalRecordsUrgentperpatientKUDDOScallTATexpiredPatientrunninglateRx refillcallFridgestartsbeepingSurgery/ProcedurequestionsRequestingLabs/Orders Patientreturningcall NewpatientcallInsurancecall(transferto PFC)CBA/ noanswerleftvoicemailPatientrequestingtoescalate MyHealthAppQuestion/IT issueCRM: clinicto schedule.ECC cannotscheduleWrongdepartmentcallHotlist/SymptomaticCall

SPARC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirming appointment call
  2. Multiple requests in 1 call
  3. Interpreter Needed call
  4. Rx not at pharmacy
  5. Patient waiting at facility
  6. Appointment scheduling call
  7. Transfer to Medical Records
  8. Urgent per patient
  9. KUDDOS call
  10. TAT expired
  11. Patient running late
  12. Rx refill call
  13. Fridge starts beeping
  14. Surgery/ Procedure questions
  15. Requesting Labs/Orders
  16. Patient returning call
  17. New patient call
  18. Insurance call (transfer to PFC)
  19. CBA/ no answer left voicemail
  20. Patient requesting to escalate
  21. MyHealth App Question/ IT issue
  22. CRM: clinic to schedule. ECC cannot schedule
  23. Wrong department call
  24. Hotlist/ Symptomatic Call