FridgestartsbeepingPatientrunninglateKUDDOScallPatientrequestingtoescalate Transferto MedicalRecordsInterpreterNeededcallUrgentperpatientMultiplerequestsin 1 call NewpatientcallCRM: clinicto schedule.ECC cannotschedulePatientwaitingat facilityWrongdepartmentcallPatientreturningcall TATexpiredConfirmingappointmentcallMyHealthAppQuestion/IT issueHotlist/SymptomaticCallInsurancecall(transferto PFC)AppointmentschedulingcallSurgery/ProcedurequestionsCBA/ noanswerleftvoicemailRx not atpharmacyRx refillcallRequestingLabs/Orders FridgestartsbeepingPatientrunninglateKUDDOScallPatientrequestingtoescalate Transferto MedicalRecordsInterpreterNeededcallUrgentperpatientMultiplerequestsin 1 call NewpatientcallCRM: clinicto schedule.ECC cannotschedulePatientwaitingat facilityWrongdepartmentcallPatientreturningcall TATexpiredConfirmingappointmentcallMyHealthAppQuestion/IT issueHotlist/SymptomaticCallInsurancecall(transferto PFC)AppointmentschedulingcallSurgery/ProcedurequestionsCBA/ noanswerleftvoicemailRx not atpharmacyRx refillcallRequestingLabs/Orders 

SPARC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fridge starts beeping
  2. Patient running late
  3. KUDDOS call
  4. Patient requesting to escalate
  5. Transfer to Medical Records
  6. Interpreter Needed call
  7. Urgent per patient
  8. Multiple requests in 1 call
  9. New patient call
  10. CRM: clinic to schedule. ECC cannot schedule
  11. Patient waiting at facility
  12. Wrong department call
  13. Patient returning call
  14. TAT expired
  15. Confirming appointment call
  16. MyHealth App Question/ IT issue
  17. Hotlist/ Symptomatic Call
  18. Insurance call (transfer to PFC)
  19. Appointment scheduling call
  20. Surgery/ Procedure questions
  21. CBA/ no answer left voicemail
  22. Rx not at pharmacy
  23. Rx refill call
  24. Requesting Labs/Orders