Share ananonymous funfact aboutsomeone on thisteam and have theteam guess who itisImproveemailresponsetime to lessthan 15 hoursImproveUtilizationfor eachsite by 5%Schedule themostReturningPatients intwo monthsShare a photoof somethingthat you ownthat is blue andbegins with "S"Drink at leastone 16ozcup of watereverydayGet 8hours ofsleep for5 daysConnect withsomeone onanother team thathas been withSpring as long asyou haveShoutoutsomeone on theteam to the teamfor somethingyou think is "GoldStar" worthyAsk 1 personon this team-what theywanted to bewhen they weregrowing upPatientSurveyscore of 5Shareworkflow youthink weneed tocreate SOPShare aLearningWednesdayTopic youthink we needClear allOrderswithin theweekImprove % ofpatientsscheduled andpatient arrivalto ConsultSchedule 1patient in Open,Bay, PDX, andNYC in thesame dayDo 10squats a dayduring thework weekeverydayDo 1meditationeachweekConvert apatient thatpreviouslywas markedas refusedFind 3 peopleon differentteams that livein differentstatesGo outside tosee the sunfor at least 15minutes 5daysGo to thegym/exercisefor 3 daysduring thework weekShare anew SalesTacticDosomethingthat fills yourcup once aweekSubmit 1SpringShoutout to HRfor someone onthis teamLowermissedcall rateby 10%Stand for anhour whileworking for10 daysRespond toSalveMessageswithin 24hoursGet ashoutoutfrom anotherteamClear the 3rdLeadbacklogwithin 3monthsSchedule themostOSM/OSA intwo monthsCommit tohost aFunFridayCelebrate amilestone forsomeone on thisteam that is notBirthday/WorkAnniConnect withsomeone onthis team thathas the samefavorite color asyouLower theamount ofPartner AddOnDocumentsShare insightthat you thinkwill improvethe team'sworkflowShare ananonymous funfact aboutsomeone on thisteam and have theteam guess who itisImproveemailresponsetime to lessthan 15 hoursImproveUtilizationfor eachsite by 5%Schedule themostReturningPatients intwo monthsShare a photoof somethingthat you ownthat is blue andbegins with "S"Drink at leastone 16ozcup of watereverydayGet 8hours ofsleep for5 daysConnect withsomeone onanother team thathas been withSpring as long asyou haveShoutoutsomeone on theteam to the teamfor somethingyou think is "GoldStar" worthyAsk 1 personon this team-what theywanted to bewhen they weregrowing upPatientSurveyscore of 5Shareworkflow youthink weneed tocreate SOPShare aLearningWednesdayTopic youthink we needClear allOrderswithin theweekImprove % ofpatientsscheduled andpatient arrivalto ConsultSchedule 1patient in Open,Bay, PDX, andNYC in thesame dayDo 10squats a dayduring thework weekeverydayDo 1meditationeachweekConvert apatient thatpreviouslywas markedas refusedFind 3 peopleon differentteams that livein differentstatesGo outside tosee the sunfor at least 15minutes 5daysGo to thegym/exercisefor 3 daysduring thework weekShare anew SalesTacticDosomethingthat fills yourcup once aweekSubmit 1SpringShoutout to HRfor someone onthis teamLowermissedcall rateby 10%Stand for anhour whileworking for10 daysRespond toSalveMessageswithin 24hoursGet ashoutoutfrom anotherteamClear the 3rdLeadbacklogwithin 3monthsSchedule themostOSM/OSA intwo monthsCommit tohost aFunFridayCelebrate amilestone forsomeone on thisteam that is notBirthday/WorkAnniConnect withsomeone onthis team thathas the samefavorite color asyouLower theamount ofPartner AddOnDocumentsShare insightthat you thinkwill improvethe team'sworkflow

Call Center Springo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. Share an anonymous fun fact about someone on this team and have the team guess who it is
  2. Improve email response time to less than 15 hours
  3. Improve Utilization for each site by 5%
  4. Schedule the most Returning Patients in two months
  5. Share a photo of something that you own that is blue and begins with "S"
  6. Drink at least one 16oz cup of water everyday
  7. Get 8 hours of sleep for 5 days
  8. Connect with someone on another team that has been with Spring as long as you have
  9. Shoutout someone on the team to the team for something you think is "Gold Star" worthy
  10. Ask 1 person on this team- what they wanted to be when they were growing up
  11. Patient Survey score of 5
  12. Share workflow you think we need to create SOP
  13. Share a Learning Wednesday Topic you think we need
  14. Clear all Orders within the week
  15. Improve % of patients scheduled and patient arrival to Consult
  16. Schedule 1 patient in Open, Bay, PDX, and NYC in the same day
  17. Do 10 squats a day during the work week everyday
  18. Do 1 meditation each week
  19. Convert a patient that previously was marked as refused
  20. Find 3 people on different teams that live in different states
  21. Go outside to see the sun for at least 15 minutes 5 days
  22. Go to the gym/exercise for 3 days during the work week
  23. Share a new Sales Tactic
  24. Do something that fills your cup once a week
  25. Submit 1 Spring Shoutout to HR for someone on this team
  26. Lower missed call rate by 10%
  27. Stand for an hour while working for 10 days
  28. Respond to Salve Messages within 24 hours
  29. Get a shoutout from another team
  30. Clear the 3rd Lead backlog within 3 months
  31. Schedule the most OSM/OSA in two months
  32. Commit to host a Fun Friday
  33. Celebrate a milestone for someone on this team that is not Birthday/Work Anni
  34. Connect with someone on this team that has the same favorite color as you
  35. Lower the amount of Partner Add On Documents
  36. Share insight that you think will improve the team's workflow