Do 1meditationeachweekSchedule themostOSM/OSA intwo monthsConnect withsomeone onanother team thathas been withSpring as long asyou haveShare aLearningWednesdayTopic youthink we needShare insightthat you thinkwill improvethe team'sworkflowImprove % ofpatientsscheduled andpatient arrivalto ConsultClear allOrderswithin theweekPatientSurveyscore of 5Shareworkflow youthink weneed tocreate SOPShare a photoof somethingthat you ownthat is blue andbegins with "S"Stand for anhour whileworking for10 daysClear the 3rdLeadbacklogwithin 3monthsGet ashoutoutfrom anotherteamSchedule 1patient in Open,Bay, PDX, andNYC in thesame dayDo 10squats a dayduring thework weekeverydayShoutoutsomeone on theteam to the teamfor somethingyou think is "GoldStar" worthyGet 8hours ofsleep for5 daysGo to thegym/exercisefor 3 daysduring thework weekDosomethingthat fills yourcup once aweekDrink at leastone 16ozcup of watereverydaySubmit 1SpringShoutout to HRfor someone onthis teamGo outside tosee the sunfor at least 15minutes 5daysCelebrate amilestone forsomeone on thisteam that is notBirthday/WorkAnniFind 3 peopleon differentteams that livein differentstatesConvert apatient thatpreviouslywas markedas refusedShare ananonymous funfact aboutsomeone on thisteam and have theteam guess who itisSchedule themostReturningPatients intwo monthsLower theamount ofPartner AddOnDocumentsShare anew SalesTacticCommit tohost aFunFridayConnect withsomeone onthis team thathas the samefavorite color asyouLowermissedcall rateby 10%Improveemailresponsetime to lessthan 15 hoursRespond toSalveMessageswithin 24hoursImproveUtilizationfor eachsite by 5%Ask 1 personon this team-what theywanted to bewhen they weregrowing upDo 1meditationeachweekSchedule themostOSM/OSA intwo monthsConnect withsomeone onanother team thathas been withSpring as long asyou haveShare aLearningWednesdayTopic youthink we needShare insightthat you thinkwill improvethe team'sworkflowImprove % ofpatientsscheduled andpatient arrivalto ConsultClear allOrderswithin theweekPatientSurveyscore of 5Shareworkflow youthink weneed tocreate SOPShare a photoof somethingthat you ownthat is blue andbegins with "S"Stand for anhour whileworking for10 daysClear the 3rdLeadbacklogwithin 3monthsGet ashoutoutfrom anotherteamSchedule 1patient in Open,Bay, PDX, andNYC in thesame dayDo 10squats a dayduring thework weekeverydayShoutoutsomeone on theteam to the teamfor somethingyou think is "GoldStar" worthyGet 8hours ofsleep for5 daysGo to thegym/exercisefor 3 daysduring thework weekDosomethingthat fills yourcup once aweekDrink at leastone 16ozcup of watereverydaySubmit 1SpringShoutout to HRfor someone onthis teamGo outside tosee the sunfor at least 15minutes 5daysCelebrate amilestone forsomeone on thisteam that is notBirthday/WorkAnniFind 3 peopleon differentteams that livein differentstatesConvert apatient thatpreviouslywas markedas refusedShare ananonymous funfact aboutsomeone on thisteam and have theteam guess who itisSchedule themostReturningPatients intwo monthsLower theamount ofPartner AddOnDocumentsShare anew SalesTacticCommit tohost aFunFridayConnect withsomeone onthis team thathas the samefavorite color asyouLowermissedcall rateby 10%Improveemailresponsetime to lessthan 15 hoursRespond toSalveMessageswithin 24hoursImproveUtilizationfor eachsite by 5%Ask 1 personon this team-what theywanted to bewhen they weregrowing up

Call Center Springo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do 1 meditation each week
  2. Schedule the most OSM/OSA in two months
  3. Connect with someone on another team that has been with Spring as long as you have
  4. Share a Learning Wednesday Topic you think we need
  5. Share insight that you think will improve the team's workflow
  6. Improve % of patients scheduled and patient arrival to Consult
  7. Clear all Orders within the week
  8. Patient Survey score of 5
  9. Share workflow you think we need to create SOP
  10. Share a photo of something that you own that is blue and begins with "S"
  11. Stand for an hour while working for 10 days
  12. Clear the 3rd Lead backlog within 3 months
  13. Get a shoutout from another team
  14. Schedule 1 patient in Open, Bay, PDX, and NYC in the same day
  15. Do 10 squats a day during the work week everyday
  16. Shoutout someone on the team to the team for something you think is "Gold Star" worthy
  17. Get 8 hours of sleep for 5 days
  18. Go to the gym/exercise for 3 days during the work week
  19. Do something that fills your cup once a week
  20. Drink at least one 16oz cup of water everyday
  21. Submit 1 Spring Shoutout to HR for someone on this team
  22. Go outside to see the sun for at least 15 minutes 5 days
  23. Celebrate a milestone for someone on this team that is not Birthday/Work Anni
  24. Find 3 people on different teams that live in different states
  25. Convert a patient that previously was marked as refused
  26. Share an anonymous fun fact about someone on this team and have the team guess who it is
  27. Schedule the most Returning Patients in two months
  28. Lower the amount of Partner Add On Documents
  29. Share a new Sales Tactic
  30. Commit to host a Fun Friday
  31. Connect with someone on this team that has the same favorite color as you
  32. Lower missed call rate by 10%
  33. Improve email response time to less than 15 hours
  34. Respond to Salve Messages within 24 hours
  35. Improve Utilization for each site by 5%
  36. Ask 1 person on this team- what they wanted to be when they were growing up