(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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New patient, late to appointment,
Emailed X-rays or Ultrasound out
Client asks where the restroom is
Client complains about the price
You are asked, "Have you been busy?"
New Pet, didn't bring ANY Records
Have to call to get a deposit
Uh oh, someone is being a Karen
Call from or Saw Animals Matter
The "just needs to talk to doctor for 5 min" client
Someone curses at you on the phone or in person
Sending records that were sent already
Someone calls for same day appointment
Staff member has mental breakdown
Client Exited sliding doors without help
You got the TMI client
Emergency work-in isn't an emergency
All CSRs are busy and phone can't pick up the phone
Client comes to pick up meds called in
Pet actually has a Treatment Plan/Estimate
Client does not want to be put into Voice Mail
Client still wants to talk to Dr. at check out
Got to "pet that dog"
Another clinic is transferring a patient
Non-Client calls for advice over the phone
Client upset about wait time
A pet leaves a surprise on the floor that you have to clean up
