(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Got to "pet that dog"
Client complains about the price
Says have "no money" on phone
Emailed X-rays or Ultrasound out
Cat brought in, no carrier
The "just needs to talk to doctor for 5 min" client
Extra pet brought for appointment
Pet actually has a Treatment Plan/Estimate
New Pet, didn't bring ANY Records
You got the TMI client
Someone curses at you on the phone or in person
You are asked, "Have you been busy?"
Emergency work-in isn't an emergency
Client still wants to talk to Dr. at check out
Client comes in to buy food only
Someone calls for same day appointment
Uh oh, someone is being a Karen
Client comes to pick up meds called in
Another clinic is transferring a patient
A pet leaves a surprise on the floor that you have to clean up
Client asks where the restroom is
Non-Client calls for advice over the phone
Client upset about wait time
Have to call to get a deposit
Sending records that were sent already
Staff member has mental breakdown
Someone hangs up on you on the phone
Client does not want to be put into Voice Mail
New patient, late to appointment,
Says they have "No Money" at check out
Call from or Saw Animals Matter
Client doesn't answer their phone
Client Exited sliding doors without help
All CSRs are busy and phone can't pick up the phone
