Veterinary CSR WEEK Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Client comes to pick up meds called in
2. Non-Client calls for advice over the phone
3. Call from or Saw Animals Matter
4. Staff member has mental breakdown
5. Pet actually has a Treatment Plan/Estimate
6. Emailed X-rays or Ultrasound out
7. You are asked, "Have you been busy?"
8. Client doesn't answer their phone
9. Client still wants to talk to Dr. at check out
10. Got to "pet that dog"
11. Another clinic is transferring a patient
12. Someone calls for same day appointment
13. A pet leaves a surprise on the floor that you have to clean up
14. Client does not want to be put into Voice Mail
15. Emergency work-in isn't an emergency
16. New Pet, didn't bring ANY Records
17. New patient, late to appointment,
18. Someone curses at you on the phone or in person
19. Uh oh, someone is being a Karen
20. You got the TMI client
21. The "just needs to talk to doctor for 5 min" client
22. Says they have "No Money" at check out
23. All CSRs are busy and phone can't pick up the phone
24. Sending records that were sent already
25. Cat brought in, no carrier
26. Client asks where the restroom is
27. Client upset about wait time
28. Client Exited sliding doors without help
29. Client complains about the price
30. Says have "no money" on phone
31. Client comes in to buy food only
32. Extra pet brought for appointment
33. Have to call to get a deposit
34. Someone hangs up on you on the phone