(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Client asks where the restroom is
Someone hangs up on you on the phone
Cat brought in, no carrier
Client doesn't answer their phone
Says they have "No Money" at check out
Sending records that were sent already
Pet actually has a Treatment Plan/Estimate
Client complains about the price
Says have "no money" on phone
Another clinic is transferring a patient
You got the TMI client
Emergency work-in isn't an emergency
All CSRs are busy and phone can't pick up the phone
Client Exited sliding doors without help
Uh oh, someone is being a Karen
New Pet, didn't bring ANY Records
Someone curses at you on the phone or in person
Staff member has mental breakdown
Someone calls for same day appointment
You are asked, "Have you been busy?"
Got to "pet that dog"
Extra pet brought for appointment
Non-Client calls for advice over the phone
Client still wants to talk to Dr. at check out
Client does not want to be put into Voice Mail
Call from or Saw Animals Matter
The "just needs to talk to doctor for 5 min" client
Emailed X-rays or Ultrasound out
A pet leaves a surprise on the floor that you have to clean up