(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
17. Reached out to a dormant account with a tailored offer.
25. Identified a potential upsell opportunity.
16. Offered to help with a challenge the client mentioned
19. Shared information about an upcoming webinar or event
21. Provided a proactive update on an upcoming product enhancement.
1. Responded to a customer complaint
11. Offered a personalized recommendation
12. Answered a "how-to" question
3. Processed an urgent order request
6. Scheduled a proactive account check-in call
2. Reached out with a relevant industry article
18. Offered resources to help a client overcome a known industry challenge
15. Celebrated a client's success.
4. Suggested a solution before the customer asked
8. Shared a new product feature relevant to a client's needs
24. Asked about the client's future goals.
13. Asked about the client's future goals
9. Troubleshot a technical issue.
20. Processed a last-minute change to an order
7. Quoted on an RFP (Request for Proposal)
10. Reacted to a competitor's move with a price adjustment.
22. Followed up on a previous conversation with new insights.
23. Provided documentation before being asked
14. Shared a case study relevant to their industry.
5. Addressed a cancellation request and offered a longer CT Term
