12.Answereda "how-to"question6. Scheduleda proactiveaccountcheck-in call19. Sharedinformationabout anupcomingwebinar orevent8. Shared anew productfeaturerelevant to aclient's needs14. Shared acase studyrelevant totheirindustry.17. Reachedout to adormantaccount with atailored offer.3. Processedan urgentorderrequest13. Askedabout theclient'sfuture goals24. Askedabout theclient'sfuture goals.2. Reachedout with arelevantindustryarticle10. Reacted toa competitor'smove with apriceadjustment.23. Provideddocumentationbefore beingasked9.Troubleshota technicalissue.18. Offeredresources tohelp a clientovercome aknown industrychallenge25. Identifieda potentialupsellopportunity.16. Offeredto help witha challengethe clientmentioned22. Followed upon a previousconversationwith newinsights.7. Quotedon an RFP(Request forProposal)4. Suggesteda solutionbefore thecustomerasked5. Addressed acancellationrequest andoffered a longerCT Term21. Provided aproactiveupdate on anupcomingproductenhancement.20.Processed alast-minutechange to anorder1.Respondedto acustomercomplaint15.Celebrateda client'ssuccess.11. Offered apersonalizedrecommendation12.Answereda "how-to"question6. Scheduleda proactiveaccountcheck-in call19. Sharedinformationabout anupcomingwebinar orevent8. Shared anew productfeaturerelevant to aclient's needs14. Shared acase studyrelevant totheirindustry.17. Reachedout to adormantaccount with atailored offer.3. Processedan urgentorderrequest13. Askedabout theclient'sfuture goals24. Askedabout theclient'sfuture goals.2. Reachedout with arelevantindustryarticle10. Reacted toa competitor'smove with apriceadjustment.23. Provideddocumentationbefore beingasked9.Troubleshota technicalissue.18. Offeredresources tohelp a clientovercome aknown industrychallenge25. Identifieda potentialupsellopportunity.16. Offeredto help witha challengethe clientmentioned22. Followed upon a previousconversationwith newinsights.7. Quotedon an RFP(Request forProposal)4. Suggesteda solutionbefore thecustomerasked5. Addressed acancellationrequest andoffered a longerCT Term21. Provided aproactiveupdate on anupcomingproductenhancement.20.Processed alast-minutechange to anorder1.Respondedto acustomercomplaint15.Celebrateda client'ssuccess.11. Offered apersonalizedrecommendation

Proactive VS reactive selling - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 12. Answered a "how-to" question
  2. 6. Scheduled a proactive account check-in call
  3. 19. Shared information about an upcoming webinar or event
  4. 8. Shared a new product feature relevant to a client's needs
  5. 14. Shared a case study relevant to their industry.
  6. 17. Reached out to a dormant account with a tailored offer.
  7. 3. Processed an urgent order request
  8. 13. Asked about the client's future goals
  9. 24. Asked about the client's future goals.
  10. 2. Reached out with a relevant industry article
  11. 10. Reacted to a competitor's move with a price adjustment.
  12. 23. Provided documentation before being asked
  13. 9. Troubleshot a technical issue.
  14. 18. Offered resources to help a client overcome a known industry challenge
  15. 25. Identified a potential upsell opportunity.
  16. 16. Offered to help with a challenge the client mentioned
  17. 22. Followed up on a previous conversation with new insights.
  18. 7. Quoted on an RFP (Request for Proposal)
  19. 4. Suggested a solution before the customer asked
  20. 5. Addressed a cancellation request and offered a longer CT Term
  21. 21. Provided a proactive update on an upcoming product enhancement.
  22. 20. Processed a last-minute change to an order
  23. 1. Responded to a customer complaint
  24. 15. Celebrated a client's success.
  25. 11. Offered a personalized recommendation