Denialdue tolockout onaccountAccountsaren't linkedto cardproperlyDenialdue toincorrectPINInter-departmentconversationwith DCEVendor givesussomething tocomplainaboutSomeonecalls abouta warmcard"NOCARD"ATM errormessageInvalid carddue tospecialcharacter inorg nameSomeoneneeds aSTARpasswordresetSomeonedoesn't giveenough infoin anemail/ticketSomeonemaxes outtheir bad PINattemptsSomeoneemails CardProgramsinstead ofCard SupportA majorsystemgoesdownAn instantissuemachine hasa problemDenial duetoinsufficientfundsSomeone'scard wasneveractivatedMissingpick-upformDenialdue tocardcontrolsCard isissuedwithoutremoving aflagSomeone says"I don't know ifI'm calling therightdepartment"Memberasks for rushordertrackingnumberBranchserver logsneed to bedeletedSomeone asksyou aboutsomethingcompletelyunrelated toyouMark sendsan emailwithEMPHASISDenialdue tolockout onaccountAccountsaren't linkedto cardproperlyDenialdue toincorrectPINInter-departmentconversationwith DCEVendor givesussomething tocomplainaboutSomeonecalls abouta warmcard"NOCARD"ATM errormessageInvalid carddue tospecialcharacter inorg nameSomeoneneeds aSTARpasswordresetSomeonedoesn't giveenough infoin anemail/ticketSomeonemaxes outtheir bad PINattemptsSomeoneemails CardProgramsinstead ofCard SupportA majorsystemgoesdownAn instantissuemachine hasa problemDenial duetoinsufficientfundsSomeone'scard wasneveractivatedMissingpick-upformDenialdue tocardcontrolsCard isissuedwithoutremoving aflagSomeone says"I don't know ifI'm calling therightdepartment"Memberasks for rushordertrackingnumberBranchserver logsneed to bedeletedSomeone asksyou aboutsomethingcompletelyunrelated toyouMark sendsan emailwithEMPHASIS

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Denial due to lockout on account
  2. Accounts aren't linked to card properly
  3. Denial due to incorrect PIN
  4. Inter-department conversation with DCE
  5. Vendor gives us something to complain about
  6. Someone calls about a warm card
  7. "NO CARD" ATM error message
  8. Invalid card due to special character in org name
  9. Someone needs a STAR password reset
  10. Someone doesn't give enough info in an email/ticket
  11. Someone maxes out their bad PIN attempts
  12. Someone emails Card Programs instead of Card Support
  13. A major system goes down
  14. An instant issue machine has a problem
  15. Denial due to insufficient funds
  16. Someone's card was never activated
  17. Missing pick-up form
  18. Denial due to card controls
  19. Card is issued without removing a flag
  20. Someone says "I don't know if I'm calling the right department"
  21. Member asks for rush order tracking number
  22. Branch server logs need to be deleted
  23. Someone asks you about something completely unrelated to you
  24. Mark sends an email with EMPHASIS