Accountsaren't linkedto cardproperlyInter-departmentconversationwith DCEDenialdue tocardcontrolsA majorsystemgoesdownSomeone says"I don't know ifI'm calling therightdepartment"Invalid carddue tospecialcharacter inorg nameSomeoneneeds aSTARpasswordresetMemberasks for rushordertrackingnumberSomeoneemails CardProgramsinstead ofCard SupportVendor givesussomething tocomplainaboutCard isissuedwithoutremoving aflagMissingpick-upformDenialdue tolockout onaccount"NOCARD"ATM errormessageSomeonedoesn't giveenough infoin anemail/ticketDenial duetoinsufficientfundsBranchserver logsneed to bedeletedSomeonecalls abouta warmcardAn instantissuemachine hasa problemMark sendsan emailwithEMPHASISSomeone asksyou aboutsomethingcompletelyunrelated toyouSomeone'scard wasneveractivatedDenialdue toincorrectPINSomeonemaxes outtheir bad PINattemptsAccountsaren't linkedto cardproperlyInter-departmentconversationwith DCEDenialdue tocardcontrolsA majorsystemgoesdownSomeone says"I don't know ifI'm calling therightdepartment"Invalid carddue tospecialcharacter inorg nameSomeoneneeds aSTARpasswordresetMemberasks for rushordertrackingnumberSomeoneemails CardProgramsinstead ofCard SupportVendor givesussomething tocomplainaboutCard isissuedwithoutremoving aflagMissingpick-upformDenialdue tolockout onaccount"NOCARD"ATM errormessageSomeonedoesn't giveenough infoin anemail/ticketDenial duetoinsufficientfundsBranchserver logsneed to bedeletedSomeonecalls abouta warmcardAn instantissuemachine hasa problemMark sendsan emailwithEMPHASISSomeone asksyou aboutsomethingcompletelyunrelated toyouSomeone'scard wasneveractivatedDenialdue toincorrectPINSomeonemaxes outtheir bad PINattempts

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accounts aren't linked to card properly
  2. Inter-department conversation with DCE
  3. Denial due to card controls
  4. A major system goes down
  5. Someone says "I don't know if I'm calling the right department"
  6. Invalid card due to special character in org name
  7. Someone needs a STAR password reset
  8. Member asks for rush order tracking number
  9. Someone emails Card Programs instead of Card Support
  10. Vendor gives us something to complain about
  11. Card is issued without removing a flag
  12. Missing pick-up form
  13. Denial due to lockout on account
  14. "NO CARD" ATM error message
  15. Someone doesn't give enough info in an email/ticket
  16. Denial due to insufficient funds
  17. Branch server logs need to be deleted
  18. Someone calls about a warm card
  19. An instant issue machine has a problem
  20. Mark sends an email with EMPHASIS
  21. Someone asks you about something completely unrelated to you
  22. Someone's card was never activated
  23. Denial due to incorrect PIN
  24. Someone maxes out their bad PIN attempts