(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone needs a STAR password reset
Denial due to card controls
Denial due to insufficient funds
Someone doesn't give enough info in an email/ticket
A major system goes down
Someone calls about a warm card
Someone emails Card Programs instead of Card Support
Accounts aren't linked to card properly
Missing pick-up form
Mark sends an email with EMPHASIS
Someone's card was never activated
Someone maxes out their bad PIN attempts
Invalid card due to special character in org name
Denial due to incorrect PIN
Someone says "I don't know if I'm calling the right department"
Inter-department conversation with DCE
"NO CARD" ATM error message
Member asks for rush order tracking number
Card is issued without removing a flag
Denial due to lockout on account
Someone asks you about something completely unrelated to you