(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone calls about a warm card
Vendor gives us something to complain about
A major system goes down
Missing pick-up form
Denial due to insufficient funds
An instant issue machine has a problem
Someone doesn't give enough info in an email/ticket
Denial due to card controls
Mark sends an email with EMPHASIS
Branch server logs need to be deleted
Someone asks you about something completely unrelated to you
Someone's card was never activated
Someone needs a STAR password reset
Inter-department conversation with DCE
"NO CARD" ATM error message
Someone says "I don't know if I'm calling the right department"
Member asks for rush order tracking number
Someone emails Card Programs instead of Card Support