Someoneneeds aSTARpasswordresetDenialdue tocardcontrolsDenial duetoinsufficientfundsSomeonedoesn't giveenough infoin anemail/ticketA majorsystemgoesdownSomeonecalls abouta warmcardSomeoneemails CardProgramsinstead ofCard SupportAccountsaren't linkedto cardproperlyMissingpick-upformMark sendsan emailwithEMPHASISSomeone'scard wasneveractivatedSomeonemaxes outtheir bad PINattemptsInvalid carddue tospecialcharacter inorg nameDenialdue toincorrectPINSomeone says"I don't know ifI'm calling therightdepartment"Inter-departmentconversationwith DCE"NOCARD"ATM errormessageMemberasks for rushordertrackingnumberCard isissuedwithoutremoving aflagDenialdue tolockout onaccountSomeone asksyou aboutsomethingcompletelyunrelated toyouVendor givesussomething tocomplainaboutAn instantissuemachine hasa problemBranchserver logsneed to bedeletedSomeoneneeds aSTARpasswordresetDenialdue tocardcontrolsDenial duetoinsufficientfundsSomeonedoesn't giveenough infoin anemail/ticketA majorsystemgoesdownSomeonecalls abouta warmcardSomeoneemails CardProgramsinstead ofCard SupportAccountsaren't linkedto cardproperlyMissingpick-upformMark sendsan emailwithEMPHASISSomeone'scard wasneveractivatedSomeonemaxes outtheir bad PINattemptsInvalid carddue tospecialcharacter inorg nameDenialdue toincorrectPINSomeone says"I don't know ifI'm calling therightdepartment"Inter-departmentconversationwith DCE"NOCARD"ATM errormessageMemberasks for rushordertrackingnumberCard isissuedwithoutremoving aflagDenialdue tolockout onaccountSomeone asksyou aboutsomethingcompletelyunrelated toyouVendor givesussomething tocomplainaboutAn instantissuemachine hasa problemBranchserver logsneed to bedeleted

Card Programs Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone needs a STAR password reset
  2. Denial due to card controls
  3. Denial due to insufficient funds
  4. Someone doesn't give enough info in an email/ticket
  5. A major system goes down
  6. Someone calls about a warm card
  7. Someone emails Card Programs instead of Card Support
  8. Accounts aren't linked to card properly
  9. Missing pick-up form
  10. Mark sends an email with EMPHASIS
  11. Someone's card was never activated
  12. Someone maxes out their bad PIN attempts
  13. Invalid card due to special character in org name
  14. Denial due to incorrect PIN
  15. Someone says "I don't know if I'm calling the right department"
  16. Inter-department conversation with DCE
  17. "NO CARD" ATM error message
  18. Member asks for rush order tracking number
  19. Card is issued without removing a flag
  20. Denial due to lockout on account
  21. Someone asks you about something completely unrelated to you
  22. Vendor gives us something to complain about
  23. An instant issue machine has a problem
  24. Branch server logs need to be deleted