Transfer to Agency Wells Fargo Transfer to Sales Satisfy a requirement Morgan Stanley Transfer to the CCC De- escalate Calling about the ACH payment UTMA/UGMA Contract Stop pay request Ignore the TVF for beneficiary Add Suspense Verbal W-9 Explain the Reg 60 Process Owner and Producer both on the call Transfer to suit Trust policy NB Producer error Receive praise from a caller Re- triggering Transfer paperwork Follow up call requested Helpline helps you Asking where the transfer paperwork was sent to POA policy Change/update the Beneficiary Merrill Lynch Policy Payment Review call Rates Hybrid Procedure shelf gem was used Back Office is on the line E- Delivery The call is from the transfer company Asking about the status of the transfer Making a change to the allocations Death Claim JP Morgan Chase Color coded shelf gem was used Asking where to send in the funds Asked "Have you received the check" Portal how to locate rates Re- issue request Put in a Manager Request Where was the delivery packet sent Request for a Product change Internal Contract Asking for the Issue date Unable to Verify a Caller Calling about a producer error Updating Owner information Status check NB work item made from a call Issue a policy Have a caller join the call Inherited IRA Cancelled a policy Sending blank forms Ignore CVF for Beneficiary Reissue request Search for a policy using an SSN Issued policy Transfer to Agency Wells Fargo Transfer to Sales Satisfy a requirement Morgan Stanley Transfer to the CCC De- escalate Calling about the ACH payment UTMA/UGMA Contract Stop pay request Ignore the TVF for beneficiary Add Suspense Verbal W-9 Explain the Reg 60 Process Owner and Producer both on the call Transfer to suit Trust policy NB Producer error Receive praise from a caller Re- triggering Transfer paperwork Follow up call requested Helpline helps you Asking where the transfer paperwork was sent to POA policy Change/update the Beneficiary Merrill Lynch Policy Payment Review call Rates Hybrid Procedure shelf gem was used Back Office is on the line E- Delivery The call is from the transfer company Asking about the status of the transfer Making a change to the allocations Death Claim JP Morgan Chase Color coded shelf gem was used Asking where to send in the funds Asked "Have you received the check" Portal how to locate rates Re- issue request Put in a Manager Request Where was the delivery packet sent Request for a Product change Internal Contract Asking for the Issue date Unable to Verify a Caller Calling about a producer error Updating Owner information Status check NB work item made from a call Issue a policy Have a caller join the call Inherited IRA Cancelled a policy Sending blank forms Ignore CVF for Beneficiary Reissue request Search for a policy using an SSN Issued policy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transfer to Agency
Wells Fargo
Transfer to Sales
Satisfy a requirement
Morgan Stanley
Transfer to the CCC
De-escalate
Calling about the ACH payment
UTMA/UGMA Contract
Stop pay request
Ignore the TVF for beneficiary
Add Suspense
Verbal W-9
Explain the Reg 60 Process
Owner and Producer both on the call
Transfer to suit
Trust policy
NB Producer error
Receive praise from a caller
Re-triggering Transfer paperwork
Follow up call requested
Helpline helps you
Asking where the transfer paperwork was sent to
POA policy
Change/update the Beneficiary
Merrill Lynch Policy
Payment Review call
Rates
Hybrid Procedure shelf gem was used
Back Office is on the line
E-Delivery
The call is from the transfer company
Asking about the status of the transfer
Making a change to the allocations
Death Claim
JP Morgan Chase
Color coded shelf gem was used
Asking where to send in the funds
Asked "Have you received the check"
Portal how to locate rates
Re-issue request
Put in a Manager Request
Where was the delivery packet sent
Request for a Product change
Internal Contract
Asking for the Issue date
Unable to Verify a Caller
Calling about a producer error
Updating Owner information
Status check
NB work item made from a call
Issue a policy
Have a caller join the call
Inherited IRA
Cancelled a policy
Sending blank forms
Ignore CVF for Beneficiary
Reissue request
Search for a policy using an SSN
Issued policy