Ignore the TVF for beneficiary Follow up call requested Transfer to Sales Have a caller join the call Updating Owner information Sending blank forms Explain the Reg 60 Process Rates Asking about the status of the transfer Put in a Manager Request Internal Contract Asked "Have you received the check" Helpline helps you Receive praise from a caller Re- issue request Payment Review call Wells Fargo Verbal W-9 Issued policy Unable to Verify a Caller Inherited IRA Issue a policy Transfer to the CCC Where was the delivery packet sent Reissue request The call is from the transfer company Merrill Lynch Policy Asking where the transfer paperwork was sent to Satisfy a requirement Request for a Product change Calling about the ACH payment POA policy Cancelled a policy NB work item made from a call Color coded shelf gem was used UTMA/UGMA Contract Transfer to suit Portal how to locate rates Making a change to the allocations Calling about a producer error Trust policy Change/update the Beneficiary JP Morgan Chase Asking where to send in the funds Morgan Stanley Search for a policy using an SSN Death Claim Hybrid Procedure shelf gem was used Back Office is on the line Add Suspense NB Producer error Owner and Producer both on the call Status check Ignore CVF for Beneficiary Stop pay request Asking for the Issue date De- escalate Transfer to Agency E- Delivery Re- triggering Transfer paperwork Ignore the TVF for beneficiary Follow up call requested Transfer to Sales Have a caller join the call Updating Owner information Sending blank forms Explain the Reg 60 Process Rates Asking about the status of the transfer Put in a Manager Request Internal Contract Asked "Have you received the check" Helpline helps you Receive praise from a caller Re- issue request Payment Review call Wells Fargo Verbal W-9 Issued policy Unable to Verify a Caller Inherited IRA Issue a policy Transfer to the CCC Where was the delivery packet sent Reissue request The call is from the transfer company Merrill Lynch Policy Asking where the transfer paperwork was sent to Satisfy a requirement Request for a Product change Calling about the ACH payment POA policy Cancelled a policy NB work item made from a call Color coded shelf gem was used UTMA/UGMA Contract Transfer to suit Portal how to locate rates Making a change to the allocations Calling about a producer error Trust policy Change/update the Beneficiary JP Morgan Chase Asking where to send in the funds Morgan Stanley Search for a policy using an SSN Death Claim Hybrid Procedure shelf gem was used Back Office is on the line Add Suspense NB Producer error Owner and Producer both on the call Status check Ignore CVF for Beneficiary Stop pay request Asking for the Issue date De- escalate Transfer to Agency E- Delivery Re- triggering Transfer paperwork
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ignore the TVF for beneficiary
Follow up call requested
Transfer to Sales
Have a caller join the call
Updating Owner information
Sending blank forms
Explain the Reg 60 Process
Rates
Asking about the status of the transfer
Put in a Manager Request
Internal Contract
Asked "Have you received the check"
Helpline helps you
Receive praise from a caller
Re-issue request
Payment Review call
Wells Fargo
Verbal W-9
Issued policy
Unable to Verify a Caller
Inherited IRA
Issue a policy
Transfer to the CCC
Where was the delivery packet sent
Reissue request
The call is from the transfer company
Merrill Lynch Policy
Asking where the transfer paperwork was sent to
Satisfy a requirement
Request for a Product change
Calling about the ACH payment
POA policy
Cancelled a policy
NB work item made from a call
Color coded shelf gem was used
UTMA/UGMA Contract
Transfer to suit
Portal how to locate rates
Making a change to the allocations
Calling about a producer error
Trust policy
Change/update the Beneficiary
JP Morgan Chase
Asking where to send in the funds
Morgan Stanley
Search for a policy using an SSN
Death Claim
Hybrid Procedure shelf gem was used
Back Office is on the line
Add Suspense
NB Producer error
Owner and Producer both on the call
Status check
Ignore CVF for Beneficiary
Stop pay request
Asking for the Issue date
De-escalate
Transfer to Agency
E-Delivery
Re-triggering Transfer paperwork