Put in a Manager Request Morgan Stanley Cancelled a policy Owner and Producer both on the call Status check Explain the Reg 60 Process The call is from the transfer company Satisfy a requirement Add Suspense Updating Owner information Merrill Lynch Policy Stop pay request E- Delivery Asking where to send in the funds Request for a Product change JP Morgan Chase Death Claim Verbal W-9 Calling about the ACH payment Asked "Have you received the check" Unable to Verify a Caller Sending blank forms Trust policy Issue a policy Transfer to the CCC Color coded shelf gem was used Making a change to the allocations UTMA/UGMA Contract Asking for the Issue date Where was the delivery packet sent Internal Contract Transfer to suit Ignore the TVF for beneficiary Follow up call requested Ignore CVF for Beneficiary De- escalate Transfer to Sales Asking where the transfer paperwork was sent to Change/update the Beneficiary POA policy Portal how to locate rates Asking about the status of the transfer Inherited IRA Transfer to Agency Search for a policy using an SSN Issued policy Calling about a producer error Rates Have a caller join the call Free! NB Producer error Wells Fargo Helpline helps you Re- issue request NB work item made from a call Hybrid Procedure shelf gem was used Reissue request Payment Review call Back Office is on the line Receive praise from a caller Re- triggering Transfer paperwork Put in a Manager Request Morgan Stanley Cancelled a policy Owner and Producer both on the call Status check Explain the Reg 60 Process The call is from the transfer company Satisfy a requirement Add Suspense Updating Owner information Merrill Lynch Policy Stop pay request E- Delivery Asking where to send in the funds Request for a Product change JP Morgan Chase Death Claim Verbal W-9 Calling about the ACH payment Asked "Have you received the check" Unable to Verify a Caller Sending blank forms Trust policy Issue a policy Transfer to the CCC Color coded shelf gem was used Making a change to the allocations UTMA/UGMA Contract Asking for the Issue date Where was the delivery packet sent Internal Contract Transfer to suit Ignore the TVF for beneficiary Follow up call requested Ignore CVF for Beneficiary De- escalate Transfer to Sales Asking where the transfer paperwork was sent to Change/update the Beneficiary POA policy Portal how to locate rates Asking about the status of the transfer Inherited IRA Transfer to Agency Search for a policy using an SSN Issued policy Calling about a producer error Rates Have a caller join the call Free! NB Producer error Wells Fargo Helpline helps you Re- issue request NB work item made from a call Hybrid Procedure shelf gem was used Reissue request Payment Review call Back Office is on the line Receive praise from a caller Re- triggering Transfer paperwork
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Put in a Manager Request
Morgan Stanley
Cancelled a policy
Owner and Producer both on the call
Status check
Explain the Reg 60 Process
The call is from the transfer company
Satisfy a requirement
Add Suspense
Updating Owner information
Merrill Lynch Policy
Stop pay request
E-Delivery
Asking where to send in the funds
Request for a Product change
JP Morgan Chase
Death Claim
Verbal W-9
Calling about the ACH payment
Asked "Have you received the check"
Unable to Verify a Caller
Sending blank forms
Trust policy
Issue a policy
Transfer to the CCC
Color coded shelf gem was used
Making a change to the allocations
UTMA/UGMA Contract
Asking for the Issue date
Where was the delivery packet sent
Internal Contract
Transfer to suit
Ignore the TVF for beneficiary
Follow up call requested
Ignore CVF for Beneficiary
De-escalate
Transfer to Sales
Asking where the transfer paperwork was sent to
Change/update the Beneficiary
POA policy
Portal how to locate rates
Asking about the status of the transfer
Inherited IRA
Transfer to Agency
Search for a policy using an SSN
Issued policy
Calling about a producer error
Rates
Have a caller join the call
Free!
NB Producer error
Wells Fargo
Helpline helps you
Re-issue request
NB work item made from a call
Hybrid Procedure shelf gem was used
Reissue request
Payment Review call
Back Office is on the line
Receive praise from a caller
Re-triggering Transfer paperwork