TrustDiscoverybuilds...HealthorFamilyTruemotivationRapportAconnectionbetweenpeopleCollectDataThepurposeofLabelingBuyer'smarket6+ mo ofinventoryShoes!MSWstep 1UncomfortableGetcomfortablebeing...ParaphrasingTE useslabeling,mirroring & ?to collectdata/build trust100%of thetime!AgentAssessmentsarecompleted...No-oriented?Wouldyou beopposedto...AccusationsauditYou'regoing tohate me...Effectivelabel"That'sright"StaycuriousThroughouttheappointmentwe should...MSREVisionRedefineREexcellenceMSREMissionTo simplifythe homebuying &sellingprocess...DreamAt closing,what # ison yourcheck?NightmareAt thisamount, youcall thiswhole thingoffCalibrated?'s___help tomove theconversationforwardNegotiatorsAccommodator,analyst,assertive aretypes ofOpportunitiesObjections=EmptyingyourbucketDetachingfrom theoutcomeMSRECoreValueConstantlygrow &improveMirroringRepeating aperson'sstatement inan inquisitivemannerDynamiclabelsIdentifyingtheunderlyingdynamics ofthe situationSeller'smarket-6 mo ofinventoryTrustDiscoverybuilds...HealthorFamilyTruemotivationRapportAconnectionbetweenpeopleCollectDataThepurposeofLabelingBuyer'smarket6+ mo ofinventoryShoes!MSWstep 1UncomfortableGetcomfortablebeing...ParaphrasingTE useslabeling,mirroring & ?to collectdata/build trust100%of thetime!AgentAssessmentsarecompleted...No-oriented?Wouldyou beopposedto...AccusationsauditYou'regoing tohate me...Effectivelabel"That'sright"StaycuriousThroughouttheappointmentwe should...MSREVisionRedefineREexcellenceMSREMissionTo simplifythe homebuying &sellingprocess...DreamAt closing,what # ison yourcheck?NightmareAt thisamount, youcall thiswhole thingoffCalibrated?'s___help tomove theconversationforwardNegotiatorsAccommodator,analyst,assertive aretypes ofOpportunitiesObjections=EmptyingyourbucketDetachingfrom theoutcomeMSRECoreValueConstantlygrow &improveMirroringRepeating aperson'sstatement inan inquisitivemannerDynamiclabelsIdentifyingtheunderlyingdynamics ofthe situationSeller'smarket-6 mo ofinventory

MSRE Tactical Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discovery builds...
    Trust
  2. True motivation
    Health or Family
  3. A connection between people
    Rapport
  4. The purpose of Labeling
    Collect Data
  5. 6+ mo of inventory
    Buyer's market
  6. MSW step 1
    Shoes!
  7. Get comfortable being...
    Uncomfortable
  8. TE uses labeling, mirroring & ? to collect data/build trust
    Paraphrasing
  9. Agent Assessments are completed...
    100% of the time!
  10. Would you be opposed to...
    No-oriented ?
  11. You're going to hate me...
    Accusations audit
  12. "That's right"
    Effective label
  13. Throughout the appointment we should...
    Stay curious
  14. Redefine RE excellence
    MSRE Vision
  15. To simplify the home buying & selling process...
    MSRE Mission
  16. At closing, what # is on your check?
    Dream
  17. At this amount, you call this whole thing off
    Nightmare
  18. ___help to move the conversation forward
    Calibrated ?'s
  19. Accommodator, analyst, assertive are types of
    Negotiators
  20. Objections=
    Opportunities
  21. Detaching from the outcome
    Emptying your bucket
  22. Constantly grow & improve
    MSRE Core Value
  23. Repeating a person's statement in an inquisitive manner
    Mirroring
  24. Identifying the underlying dynamics of the situation
    Dynamic labels
  25. -6 mo of inventory
    Seller's market