Collaborated across departments Asked "How can I help?" Took initiative on something new Shared an opposing view respectfully Improved a customer experience Joined a group effort Went the extra mile for a client Celebrated a teammate’s success Read about trends in your field and share insights Helped a teammate complete a task Helped move a project forward Propose a new way to solve a recurring problem Let someone else speak first Supported a team member with a challenge Advocated for a customer’s need Praised someone in a team chat or email Answered a client question promptly Recognized someone’s behind-the- scenes effort Thanked someone for their input Took part in a brainstorming session Escalated a customer issue properly Volunteer to test a new tool or system Admitted a mistake and made it right Shared customer feedback with the team Stayed focused under pressure Help build or improve an internal resource Actively listened in a meeting Use trial and error to test a new method Completed a task early Met a tight deadline Nominated a colleague for a reward Wrote a kudos note Gave someone a public shoutout Document a new, more efficient procedure Followed through on a promise Gave respectful, honest feedback Collaborated across departments Asked "How can I help?" Took initiative on something new Shared an opposing view respectfully Improved a customer experience Joined a group effort Went the extra mile for a client Celebrated a teammate’s success Read about trends in your field and share insights Helped a teammate complete a task Helped move a project forward Propose a new way to solve a recurring problem Let someone else speak first Supported a team member with a challenge Advocated for a customer’s need Praised someone in a team chat or email Answered a client question promptly Recognized someone’s behind-the- scenes effort Thanked someone for their input Took part in a brainstorming session Escalated a customer issue properly Volunteer to test a new tool or system Admitted a mistake and made it right Shared customer feedback with the team Stayed focused under pressure Help build or improve an internal resource Actively listened in a meeting Use trial and error to test a new method Completed a task early Met a tight deadline Nominated a colleague for a reward Wrote a kudos note Gave someone a public shoutout Document a new, more efficient procedure Followed through on a promise Gave respectful, honest feedback
LYRIC - Call List
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
T-Collaborated across departments
T-Asked "How can I help?"
E-Took initiative on something new
H-Shared an opposing view respectfully
V-Improved a customer experience
T-Joined a group effort
V-Went the extra mile for a client
R-Celebrated a teammate’s success
I-Read about trends in your field and share insights
T-Helped a teammate complete a task
E-Helped move a project forward
I-Propose a new way to solve a recurring problem
H-Let someone else speak first
T-Supported a team member with a challenge
V-Advocated for a customer’s need
R-Praised someone in a team chat or email
V-Answered a client question promptly
R-Recognized someone’s behind-the-scenes effort
H-Thanked someone for their input
T-Took part in a brainstorming session
V-Escalated a customer issue properly
I-Volunteer to test a new tool or system
H-Admitted a mistake and made it right
V-Shared customer feedback with the team
E-Stayed focused under pressure
I-Help build or improve an internal resource
H-Actively listened in a meeting
I-Use trial and error to test a new method
E-Completed a task early
E-Met a tight deadline
R-Nominated a colleague for a reward
R-Wrote a kudos note
R-Gave someone a public shoutout
I-Document a new, more efficient procedure
E-Followed through on a promise
H-Gave respectful, honest feedback