Use trialand error totest a newmethodAsked"How canI help?"Advocatedfor acustomer’sneedFollowedthroughon apromiseWent theextra milefor a clientCompleteda taskearlyActivelylistened ina meetingVolunteerto test anew toolor systemAdmitteda mistakeand madeit rightAnswereda clientquestionpromptlyNominateda colleaguefor arewardPropose anew way tosolve arecurringproblemGavesomeonea publicshoutoutPraisedsomeone ina team chator emailEscalateda customerissueproperlyDocument anew, moreefficientprocedureRecognizedsomeone’sbehind-the-scenes effortMet atightdeadlineHelp buildor improvean internalresourceTook part in abrainstormingsessionImproveda customerexperienceTookinitiative onsomethingnewShared anopposingviewrespectfullySharedcustomerfeedbackwith theteamGaverespectful,honestfeedbackSupported ateammember witha challengeRead abouttrends inyour fieldand shareinsightsStayedfocusedunderpressureHelpedmove aprojectforwardLetsomeoneelsespeak firstJoineda groupeffortThankedsomeonefor theirinputHelped ateammatecompletea taskCelebratedateammate’ssuccessCollaboratedacrossdepartmentsWrote akudosnoteUse trialand error totest a newmethodAsked"How canI help?"Advocatedfor acustomer’sneedFollowedthroughon apromiseWent theextra milefor a clientCompleteda taskearlyActivelylistened ina meetingVolunteerto test anew toolor systemAdmitteda mistakeand madeit rightAnswereda clientquestionpromptlyNominateda colleaguefor arewardPropose anew way tosolve arecurringproblemGavesomeonea publicshoutoutPraisedsomeone ina team chator emailEscalateda customerissueproperlyDocument anew, moreefficientprocedureRecognizedsomeone’sbehind-the-scenes effortMet atightdeadlineHelp buildor improvean internalresourceTook part in abrainstormingsessionImproveda customerexperienceTookinitiative onsomethingnewShared anopposingviewrespectfullySharedcustomerfeedbackwith theteamGaverespectful,honestfeedbackSupported ateammember witha challengeRead abouttrends inyour fieldand shareinsightsStayedfocusedunderpressureHelpedmove aprojectforwardLetsomeoneelsespeak firstJoineda groupeffortThankedsomeonefor theirinputHelped ateammatecompletea taskCelebratedateammate’ssuccessCollaboratedacrossdepartmentsWrote akudosnote

LYRIC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I-Use trial and error to test a new method
  2. T-Asked "How can I help?"
  3. V-Advocated for a customer’s need
  4. E-Followed through on a promise
  5. V-Went the extra mile for a client
  6. E-Completed a task early
  7. H-Actively listened in a meeting
  8. I-Volunteer to test a new tool or system
  9. H-Admitted a mistake and made it right
  10. V-Answered a client question promptly
  11. R-Nominated a colleague for a reward
  12. I-Propose a new way to solve a recurring problem
  13. R-Gave someone a public shoutout
  14. R-Praised someone in a team chat or email
  15. V-Escalated a customer issue properly
  16. I-Document a new, more efficient procedure
  17. R-Recognized someone’s behind-the-scenes effort
  18. E-Met a tight deadline
  19. I-Help build or improve an internal resource
  20. T-Took part in a brainstorming session
  21. V-Improved a customer experience
  22. E-Took initiative on something new
  23. H-Shared an opposing view respectfully
  24. V-Shared customer feedback with the team
  25. H-Gave respectful, honest feedback
  26. T-Supported a team member with a challenge
  27. I-Read about trends in your field and share insights
  28. E-Stayed focused under pressure
  29. E-Helped move a project forward
  30. H-Let someone else speak first
  31. T-Joined a group effort
  32. H-Thanked someone for their input
  33. T-Helped a teammate complete a task
  34. R-Celebrated a teammate’s success
  35. T-Collaborated across departments
  36. R-Wrote a kudos note