Praisedsomeone ina team chator emailVolunteerto test anew toolor systemEscalateda customerissueproperlyAnswereda clientquestionpromptlyNominateda colleaguefor arewardGavesomeonea publicshoutoutCompleteda taskearlyCollaboratedacrossdepartmentsActivelylistened ina meetingLetsomeoneelsespeak firstAsked"How canI help?"Improveda customerexperienceUse trialand error totest a newmethodCelebratedateammate’ssuccessAdvocatedfor acustomer’sneedGaverespectful,honestfeedbackHelp buildor improvean internalresourceRecognizedsomeone’sbehind-the-scenes effortWent theextra milefor a clientTookinitiative onsomethingnewAdmitteda mistakeand madeit rightDocument anew, moreefficientprocedureRead abouttrends inyour fieldand shareinsightsFollowedthroughon apromiseWrote akudosnotePropose anew way tosolve arecurringproblemStayedfocusedunderpressureThankedsomeonefor theirinputTook part in abrainstormingsessionHelpedmove aprojectforwardHelped ateammatecompletea taskMet atightdeadlineSharedcustomerfeedbackwith theteamShared anopposingviewrespectfullyJoineda groupeffortSupported ateammember witha challengePraisedsomeone ina team chator emailVolunteerto test anew toolor systemEscalateda customerissueproperlyAnswereda clientquestionpromptlyNominateda colleaguefor arewardGavesomeonea publicshoutoutCompleteda taskearlyCollaboratedacrossdepartmentsActivelylistened ina meetingLetsomeoneelsespeak firstAsked"How canI help?"Improveda customerexperienceUse trialand error totest a newmethodCelebratedateammate’ssuccessAdvocatedfor acustomer’sneedGaverespectful,honestfeedbackHelp buildor improvean internalresourceRecognizedsomeone’sbehind-the-scenes effortWent theextra milefor a clientTookinitiative onsomethingnewAdmitteda mistakeand madeit rightDocument anew, moreefficientprocedureRead abouttrends inyour fieldand shareinsightsFollowedthroughon apromiseWrote akudosnotePropose anew way tosolve arecurringproblemStayedfocusedunderpressureThankedsomeonefor theirinputTook part in abrainstormingsessionHelpedmove aprojectforwardHelped ateammatecompletea taskMet atightdeadlineSharedcustomerfeedbackwith theteamShared anopposingviewrespectfullyJoineda groupeffortSupported ateammember witha challenge

LYRIC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. R-Praised someone in a team chat or email
  2. I-Volunteer to test a new tool or system
  3. V-Escalated a customer issue properly
  4. V-Answered a client question promptly
  5. R-Nominated a colleague for a reward
  6. R-Gave someone a public shoutout
  7. E-Completed a task early
  8. T-Collaborated across departments
  9. H-Actively listened in a meeting
  10. H-Let someone else speak first
  11. T-Asked "How can I help?"
  12. V-Improved a customer experience
  13. I-Use trial and error to test a new method
  14. R-Celebrated a teammate’s success
  15. V-Advocated for a customer’s need
  16. H-Gave respectful, honest feedback
  17. I-Help build or improve an internal resource
  18. R-Recognized someone’s behind-the-scenes effort
  19. V-Went the extra mile for a client
  20. E-Took initiative on something new
  21. H-Admitted a mistake and made it right
  22. I-Document a new, more efficient procedure
  23. I-Read about trends in your field and share insights
  24. E-Followed through on a promise
  25. R-Wrote a kudos note
  26. I-Propose a new way to solve a recurring problem
  27. E-Stayed focused under pressure
  28. H-Thanked someone for their input
  29. T-Took part in a brainstorming session
  30. E-Helped move a project forward
  31. T-Helped a teammate complete a task
  32. E-Met a tight deadline
  33. V-Shared customer feedback with the team
  34. H-Shared an opposing view respectfully
  35. T-Joined a group effort
  36. T-Supported a team member with a challenge