CollaboratedacrossdepartmentsAsked"How canI help?"Tookinitiative onsomethingnewShared anopposingviewrespectfullyImproveda customerexperienceJoineda groupeffortWent theextra milefor a clientCelebratedateammate’ssuccessRead abouttrends inyour fieldand shareinsightsHelped ateammatecompletea taskHelpedmove aprojectforwardPropose anew way tosolve arecurringproblemLetsomeoneelsespeak firstSupported ateammember witha challengeAdvocatedfor acustomer’sneedPraisedsomeone ina team chator emailAnswereda clientquestionpromptlyRecognizedsomeone’sbehind-the-scenes effortThankedsomeonefor theirinputTook part in abrainstormingsessionEscalateda customerissueproperlyVolunteerto test anew toolor systemAdmitteda mistakeand madeit rightSharedcustomerfeedbackwith theteamStayedfocusedunderpressureHelp buildor improvean internalresourceActivelylistened ina meetingUse trialand error totest a newmethodCompleteda taskearlyMet atightdeadlineNominateda colleaguefor arewardWrote akudosnoteGavesomeonea publicshoutoutDocument anew, moreefficientprocedureFollowedthroughon apromiseGaverespectful,honestfeedbackCollaboratedacrossdepartmentsAsked"How canI help?"Tookinitiative onsomethingnewShared anopposingviewrespectfullyImproveda customerexperienceJoineda groupeffortWent theextra milefor a clientCelebratedateammate’ssuccessRead abouttrends inyour fieldand shareinsightsHelped ateammatecompletea taskHelpedmove aprojectforwardPropose anew way tosolve arecurringproblemLetsomeoneelsespeak firstSupported ateammember witha challengeAdvocatedfor acustomer’sneedPraisedsomeone ina team chator emailAnswereda clientquestionpromptlyRecognizedsomeone’sbehind-the-scenes effortThankedsomeonefor theirinputTook part in abrainstormingsessionEscalateda customerissueproperlyVolunteerto test anew toolor systemAdmitteda mistakeand madeit rightSharedcustomerfeedbackwith theteamStayedfocusedunderpressureHelp buildor improvean internalresourceActivelylistened ina meetingUse trialand error totest a newmethodCompleteda taskearlyMet atightdeadlineNominateda colleaguefor arewardWrote akudosnoteGavesomeonea publicshoutoutDocument anew, moreefficientprocedureFollowedthroughon apromiseGaverespectful,honestfeedback

LYRIC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. T-Collaborated across departments
  2. T-Asked "How can I help?"
  3. E-Took initiative on something new
  4. H-Shared an opposing view respectfully
  5. V-Improved a customer experience
  6. T-Joined a group effort
  7. V-Went the extra mile for a client
  8. R-Celebrated a teammate’s success
  9. I-Read about trends in your field and share insights
  10. T-Helped a teammate complete a task
  11. E-Helped move a project forward
  12. I-Propose a new way to solve a recurring problem
  13. H-Let someone else speak first
  14. T-Supported a team member with a challenge
  15. V-Advocated for a customer’s need
  16. R-Praised someone in a team chat or email
  17. V-Answered a client question promptly
  18. R-Recognized someone’s behind-the-scenes effort
  19. H-Thanked someone for their input
  20. T-Took part in a brainstorming session
  21. V-Escalated a customer issue properly
  22. I-Volunteer to test a new tool or system
  23. H-Admitted a mistake and made it right
  24. V-Shared customer feedback with the team
  25. E-Stayed focused under pressure
  26. I-Help build or improve an internal resource
  27. H-Actively listened in a meeting
  28. I-Use trial and error to test a new method
  29. E-Completed a task early
  30. E-Met a tight deadline
  31. R-Nominated a colleague for a reward
  32. R-Wrote a kudos note
  33. R-Gave someone a public shoutout
  34. I-Document a new, more efficient procedure
  35. E-Followed through on a promise
  36. H-Gave respectful, honest feedback