Gavesomeonea publicshoutoutAnswereda clientquestionpromptlySharedcustomerfeedbackwith theteamHelped ateammatecompletea taskUse trialand error totest a newmethodShared anopposingviewrespectfullyHelp buildor improvean internalresourceActivelylistened ina meetingJoineda groupeffortWrote akudosnoteRecognizedsomeone’sbehind-the-scenes effortRead abouttrends inyour fieldand shareinsightsNominateda colleaguefor arewardCelebratedateammate’ssuccessDocument anew, moreefficientprocedureAdvocatedfor acustomer’sneedAdmitteda mistakeand madeit rightPraisedsomeone ina team chator emailAsked"How canI help?"Followedthroughon apromiseCompleteda taskearlyCollaboratedacrossdepartmentsGaverespectful,honestfeedbackMet atightdeadlineTook part in abrainstormingsessionWent theextra milefor a clientLetsomeoneelsespeak firstPropose anew way tosolve arecurringproblemTookinitiative onsomethingnewSupported ateammember witha challengeVolunteerto test anew toolor systemHelpedmove aprojectforwardEscalateda customerissueproperlyThankedsomeonefor theirinputImproveda customerexperienceStayedfocusedunderpressureGavesomeonea publicshoutoutAnswereda clientquestionpromptlySharedcustomerfeedbackwith theteamHelped ateammatecompletea taskUse trialand error totest a newmethodShared anopposingviewrespectfullyHelp buildor improvean internalresourceActivelylistened ina meetingJoineda groupeffortWrote akudosnoteRecognizedsomeone’sbehind-the-scenes effortRead abouttrends inyour fieldand shareinsightsNominateda colleaguefor arewardCelebratedateammate’ssuccessDocument anew, moreefficientprocedureAdvocatedfor acustomer’sneedAdmitteda mistakeand madeit rightPraisedsomeone ina team chator emailAsked"How canI help?"Followedthroughon apromiseCompleteda taskearlyCollaboratedacrossdepartmentsGaverespectful,honestfeedbackMet atightdeadlineTook part in abrainstormingsessionWent theextra milefor a clientLetsomeoneelsespeak firstPropose anew way tosolve arecurringproblemTookinitiative onsomethingnewSupported ateammember witha challengeVolunteerto test anew toolor systemHelpedmove aprojectforwardEscalateda customerissueproperlyThankedsomeonefor theirinputImproveda customerexperienceStayedfocusedunderpressure

LYRIC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. R-Gave someone a public shoutout
  2. V-Answered a client question promptly
  3. V-Shared customer feedback with the team
  4. T-Helped a teammate complete a task
  5. I-Use trial and error to test a new method
  6. H-Shared an opposing view respectfully
  7. I-Help build or improve an internal resource
  8. H-Actively listened in a meeting
  9. T-Joined a group effort
  10. R-Wrote a kudos note
  11. R-Recognized someone’s behind-the-scenes effort
  12. I-Read about trends in your field and share insights
  13. R-Nominated a colleague for a reward
  14. R-Celebrated a teammate’s success
  15. I-Document a new, more efficient procedure
  16. V-Advocated for a customer’s need
  17. H-Admitted a mistake and made it right
  18. R-Praised someone in a team chat or email
  19. T-Asked "How can I help?"
  20. E-Followed through on a promise
  21. E-Completed a task early
  22. T-Collaborated across departments
  23. H-Gave respectful, honest feedback
  24. E-Met a tight deadline
  25. T-Took part in a brainstorming session
  26. V-Went the extra mile for a client
  27. H-Let someone else speak first
  28. I-Propose a new way to solve a recurring problem
  29. E-Took initiative on something new
  30. T-Supported a team member with a challenge
  31. I-Volunteer to test a new tool or system
  32. E-Helped move a project forward
  33. V-Escalated a customer issue properly
  34. H-Thanked someone for their input
  35. V-Improved a customer experience
  36. E-Stayed focused under pressure