Sharedcustomerfeedbackwith theteamWent theextra milefor a clientGavesomeonea publicshoutoutCompleteda taskearlyRead abouttrends inyour fieldand shareinsightsVolunteerto test anew toolor systemGaverespectful,honestfeedbackDocument anew, moreefficientprocedureCelebratedateammate’ssuccessLetsomeoneelsespeak firstPraisedsomeone ina team chator emailAdvocatedfor acustomer’sneedRecognizedsomeone’sbehind-the-scenes effortStayedfocusedunderpressureTook part in abrainstormingsessionUse trialand error totest a newmethodActivelylistened ina meetingTookinitiative onsomethingnewCollaboratedacrossdepartmentsAnswereda clientquestionpromptlyNominateda colleaguefor arewardMet atightdeadlineFollowedthroughon apromiseEscalateda customerissueproperlyWrote akudosnoteJoineda groupeffortHelped ateammatecompletea taskThankedsomeonefor theirinputHelp buildor improvean internalresourceSupported ateammember witha challengeHelpedmove aprojectforwardAsked"How canI help?"Shared anopposingviewrespectfullyPropose anew way tosolve arecurringproblemAdmitteda mistakeand madeit rightImproveda customerexperienceSharedcustomerfeedbackwith theteamWent theextra milefor a clientGavesomeonea publicshoutoutCompleteda taskearlyRead abouttrends inyour fieldand shareinsightsVolunteerto test anew toolor systemGaverespectful,honestfeedbackDocument anew, moreefficientprocedureCelebratedateammate’ssuccessLetsomeoneelsespeak firstPraisedsomeone ina team chator emailAdvocatedfor acustomer’sneedRecognizedsomeone’sbehind-the-scenes effortStayedfocusedunderpressureTook part in abrainstormingsessionUse trialand error totest a newmethodActivelylistened ina meetingTookinitiative onsomethingnewCollaboratedacrossdepartmentsAnswereda clientquestionpromptlyNominateda colleaguefor arewardMet atightdeadlineFollowedthroughon apromiseEscalateda customerissueproperlyWrote akudosnoteJoineda groupeffortHelped ateammatecompletea taskThankedsomeonefor theirinputHelp buildor improvean internalresourceSupported ateammember witha challengeHelpedmove aprojectforwardAsked"How canI help?"Shared anopposingviewrespectfullyPropose anew way tosolve arecurringproblemAdmitteda mistakeand madeit rightImproveda customerexperience

LYRIC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
V
2
V
3
R
4
E
5
I
6
I
7
H
8
I
9
R
10
H
11
R
12
V
13
R
14
E
15
T
16
I
17
H
18
E
19
T
20
V
21
R
22
E
23
E
24
V
25
R
26
T
27
T
28
H
29
I
30
T
31
E
32
T
33
H
34
I
35
H
36
V
  1. V-Shared customer feedback with the team
  2. V-Went the extra mile for a client
  3. R-Gave someone a public shoutout
  4. E-Completed a task early
  5. I-Read about trends in your field and share insights
  6. I-Volunteer to test a new tool or system
  7. H-Gave respectful, honest feedback
  8. I-Document a new, more efficient procedure
  9. R-Celebrated a teammate’s success
  10. H-Let someone else speak first
  11. R-Praised someone in a team chat or email
  12. V-Advocated for a customer’s need
  13. R-Recognized someone’s behind-the-scenes effort
  14. E-Stayed focused under pressure
  15. T-Took part in a brainstorming session
  16. I-Use trial and error to test a new method
  17. H-Actively listened in a meeting
  18. E-Took initiative on something new
  19. T-Collaborated across departments
  20. V-Answered a client question promptly
  21. R-Nominated a colleague for a reward
  22. E-Met a tight deadline
  23. E-Followed through on a promise
  24. V-Escalated a customer issue properly
  25. R-Wrote a kudos note
  26. T-Joined a group effort
  27. T-Helped a teammate complete a task
  28. H-Thanked someone for their input
  29. I-Help build or improve an internal resource
  30. T-Supported a team member with a challenge
  31. E-Helped move a project forward
  32. T-Asked "How can I help?"
  33. H-Shared an opposing view respectfully
  34. I-Propose a new way to solve a recurring problem
  35. H-Admitted a mistake and made it right
  36. V-Improved a customer experience