Praisedsomeone ina team chator emailFollowedthroughon apromiseSupported ateammember witha challengeJoineda groupeffortCelebratedateammate’ssuccessImproveda customerexperienceTook part in abrainstormingsessionAnswereda clientquestionpromptlyCompleteda taskearlySharedcustomerfeedbackwith theteamAsked"How canI help?"Shared anopposingviewrespectfullyGavesomeonea publicshoutoutAdmitteda mistakeand madeit rightActivelylistened ina meetingThankedsomeonefor theirinputDocument anew, moreefficientprocedureRecognizedsomeone’sbehind-the-scenes effortLetsomeoneelsespeak firstRead abouttrends inyour fieldand shareinsightsMet atightdeadlineHelped ateammatecompletea taskWent theextra milefor a clientStayedfocusedunderpressureTookinitiative onsomethingnewHelp buildor improvean internalresourceEscalateda customerissueproperlyWrote akudosnoteAdvocatedfor acustomer’sneedCollaboratedacrossdepartmentsUse trialand error totest a newmethodGaverespectful,honestfeedbackPropose anew way tosolve arecurringproblemHelpedmove aprojectforwardNominateda colleaguefor arewardVolunteerto test anew toolor systemPraisedsomeone ina team chator emailFollowedthroughon apromiseSupported ateammember witha challengeJoineda groupeffortCelebratedateammate’ssuccessImproveda customerexperienceTook part in abrainstormingsessionAnswereda clientquestionpromptlyCompleteda taskearlySharedcustomerfeedbackwith theteamAsked"How canI help?"Shared anopposingviewrespectfullyGavesomeonea publicshoutoutAdmitteda mistakeand madeit rightActivelylistened ina meetingThankedsomeonefor theirinputDocument anew, moreefficientprocedureRecognizedsomeone’sbehind-the-scenes effortLetsomeoneelsespeak firstRead abouttrends inyour fieldand shareinsightsMet atightdeadlineHelped ateammatecompletea taskWent theextra milefor a clientStayedfocusedunderpressureTookinitiative onsomethingnewHelp buildor improvean internalresourceEscalateda customerissueproperlyWrote akudosnoteAdvocatedfor acustomer’sneedCollaboratedacrossdepartmentsUse trialand error totest a newmethodGaverespectful,honestfeedbackPropose anew way tosolve arecurringproblemHelpedmove aprojectforwardNominateda colleaguefor arewardVolunteerto test anew toolor system

LYRIC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. R-Praised someone in a team chat or email
  2. E-Followed through on a promise
  3. T-Supported a team member with a challenge
  4. T-Joined a group effort
  5. R-Celebrated a teammate’s success
  6. V-Improved a customer experience
  7. T-Took part in a brainstorming session
  8. V-Answered a client question promptly
  9. E-Completed a task early
  10. V-Shared customer feedback with the team
  11. T-Asked "How can I help?"
  12. H-Shared an opposing view respectfully
  13. R-Gave someone a public shoutout
  14. H-Admitted a mistake and made it right
  15. H-Actively listened in a meeting
  16. H-Thanked someone for their input
  17. I-Document a new, more efficient procedure
  18. R-Recognized someone’s behind-the-scenes effort
  19. H-Let someone else speak first
  20. I-Read about trends in your field and share insights
  21. E-Met a tight deadline
  22. T-Helped a teammate complete a task
  23. V-Went the extra mile for a client
  24. E-Stayed focused under pressure
  25. E-Took initiative on something new
  26. I-Help build or improve an internal resource
  27. V-Escalated a customer issue properly
  28. R-Wrote a kudos note
  29. V-Advocated for a customer’s need
  30. T-Collaborated across departments
  31. I-Use trial and error to test a new method
  32. H-Gave respectful, honest feedback
  33. I-Propose a new way to solve a recurring problem
  34. E-Helped move a project forward
  35. R-Nominated a colleague for a reward
  36. I-Volunteer to test a new tool or system