AddSuspenseMaking achange totheallocationsBackOffice ison the lineNB workitemmadefrom a call10%PremiumcallPOAPolicyHave acaller jointhe callMorganStanleySearch fora policyusing anSSNRe-issuerequestHelplinehelpsyouUTMA/UGMAContractHybridProcedureshelf gemwas usedIgnore theTVF forbeneficiaryExplainthe Reg60ProcessAsked"Have youreceivedthe check"UpdatingOwnerinformationVerbalW-9IgnoreCVF forBeneficiaryWellsFargoTransfertoAgencyPre IssuerefundrequestAskingwhere thetransferpaperworkwas sent toJPMorganChaseCancelleda policyFollow upcallrequestedIssue apolicyReceivepraisefrom acallerFree!ReissuerequestCallingabout aproducererrorIssuedpolicyChange/updatethe BeneficiaryCallingabout theACHpaymentOwner andProducerboth onthe callAskingwhere tosend inthe fundsTransferto SuitAskingabout thestatus ofthe transferNBProducererrorAddSuspenseMaking achange totheallocationsBackOffice ison the lineNB workitemmadefrom a call10%PremiumcallPOAPolicyHave acaller jointhe callMorganStanleySearch fora policyusing anSSNRe-issuerequestHelplinehelpsyouUTMA/UGMAContractHybridProcedureshelf gemwas usedIgnore theTVF forbeneficiaryExplainthe Reg60ProcessAsked"Have youreceivedthe check"UpdatingOwnerinformationVerbalW-9IgnoreCVF forBeneficiaryWellsFargoTransfertoAgencyPre IssuerefundrequestAskingwhere thetransferpaperworkwas sent toJPMorganChaseCancelleda policyFollow upcallrequestedIssue apolicyReceivepraisefrom acallerFree!ReissuerequestCallingabout aproducererrorIssuedpolicyChange/updatethe BeneficiaryCallingabout theACHpaymentOwner andProducerboth onthe callAskingwhere tosend inthe fundsTransferto SuitAskingabout thestatus ofthe transferNBProducererror

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add Suspense
  2. Making a change to the allocations
  3. Back Office is on the line
  4. NB work item made from a call
  5. 10% Premium call
  6. POA Policy
  7. Have a caller join the call
  8. Morgan Stanley
  9. Search for a policy using an SSN
  10. Re-issue request
  11. Helpline helps you
  12. UTMA/UGMA Contract
  13. Hybrid Procedure shelf gem was used
  14. Ignore the TVF for beneficiary
  15. Explain the Reg 60 Process
  16. Asked "Have you received the check"
  17. Updating Owner information
  18. Verbal W-9
  19. Ignore CVF for Beneficiary
  20. Wells Fargo
  21. Transfer to Agency
  22. Pre Issue refund request
  23. Asking where the transfer paperwork was sent to
  24. JP Morgan Chase
  25. Cancelled a policy
  26. Follow up call requested
  27. Issue a policy
  28. Receive praise from a caller
  29. Free!
  30. Reissue request
  31. Calling about a producer error
  32. Issued policy
  33. Change/update the Beneficiary
  34. Calling about the ACH payment
  35. Owner and Producer both on the call
  36. Asking where to send in the funds
  37. Transfer to Suit
  38. Asking about the status of the transfer
  39. NB Producer error