Asked"Have youreceivedthe check"TransfertoAgencyBackOffice ison the lineIgnore theTVF forbeneficiaryAskingabout thestatus ofthe transferFollow upcallrequestedAskingwhere thetransferpaperworkwas sent toPOAPolicyRe-issuerequestExplainthe Reg60ProcessReceivepraisefrom acallerIssue apolicyHybridProcedureshelf gemwas usedCancelleda policyIgnoreCVF forBeneficiaryJPMorganChaseChange/updatethe BeneficiaryTransferto SuitVerbalW-9Search fora policyusing anSSNUpdatingOwnerinformationCallingabout aproducererrorWellsFargoMorganStanleyPre IssuerefundrequestNB workitemmadefrom a callIssuedpolicyNBProducererrorReissuerequestFree!AddSuspense10%PremiumcallOwner andProducerboth onthe callCallingabout theACHpaymentMaking achange totheallocationsAskingwhere tosend inthe fundsUTMA/UGMAContractHave acaller jointhe callHelplinehelpsyouAsked"Have youreceivedthe check"TransfertoAgencyBackOffice ison the lineIgnore theTVF forbeneficiaryAskingabout thestatus ofthe transferFollow upcallrequestedAskingwhere thetransferpaperworkwas sent toPOAPolicyRe-issuerequestExplainthe Reg60ProcessReceivepraisefrom acallerIssue apolicyHybridProcedureshelf gemwas usedCancelleda policyIgnoreCVF forBeneficiaryJPMorganChaseChange/updatethe BeneficiaryTransferto SuitVerbalW-9Search fora policyusing anSSNUpdatingOwnerinformationCallingabout aproducererrorWellsFargoMorganStanleyPre IssuerefundrequestNB workitemmadefrom a callIssuedpolicyNBProducererrorReissuerequestFree!AddSuspense10%PremiumcallOwner andProducerboth onthe callCallingabout theACHpaymentMaking achange totheallocationsAskingwhere tosend inthe fundsUTMA/UGMAContractHave acaller jointhe callHelplinehelpsyou

Hybrid Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked "Have you received the check"
  2. Transfer to Agency
  3. Back Office is on the line
  4. Ignore the TVF for beneficiary
  5. Asking about the status of the transfer
  6. Follow up call requested
  7. Asking where the transfer paperwork was sent to
  8. POA Policy
  9. Re-issue request
  10. Explain the Reg 60 Process
  11. Receive praise from a caller
  12. Issue a policy
  13. Hybrid Procedure shelf gem was used
  14. Cancelled a policy
  15. Ignore CVF for Beneficiary
  16. JP Morgan Chase
  17. Change/update the Beneficiary
  18. Transfer to Suit
  19. Verbal W-9
  20. Search for a policy using an SSN
  21. Updating Owner information
  22. Calling about a producer error
  23. Wells Fargo
  24. Morgan Stanley
  25. Pre Issue refund request
  26. NB work item made from a call
  27. Issued policy
  28. NB Producer error
  29. Reissue request
  30. Free!
  31. Add Suspense
  32. 10% Premium call
  33. Owner and Producer both on the call
  34. Calling about the ACH payment
  35. Making a change to the allocations
  36. Asking where to send in the funds
  37. UTMA/UGMA Contract
  38. Have a caller join the call
  39. Helpline helps you