(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
C-Best in delivering promotions to players.
S-Addressed multiple concerns all in one go.
C-Comment left from player regarding fast and efficient service.
S-Best retention ticket
T-Used tone and language perfectly - Verified by QA or TL.
S-Comment from Player stating I showed Care & Compassion
A-Comment left from players regarding my Expert Advice
T-Highest Team Average CSAT Score
T-Repeat Player Praised
C-Best in Handling Gameplay.
S-Turn around a negative situation and ended the conversation positively.
A-A teammate mentions your help in solving an issue.
A-
T-Best CSAT Verbatim
C-Best empathy award.
A-Comment left from players stating I Made Things Easy
