Use activelistening skills(nodding, eyecontact, etc.)Someone istalking to you.How do youshow you'relistening?Returnitemswhere theybelongYou borrowedoffice supplies.What do youdo after usingthem?Follow theinstructionsYour managergives youinstructions.What do youdo next?Takeresponsibilityfor the mistakeand findsomething elseto useYou forgotyour notebookfor a meeting.How shouldyou handle it?Offer youridea orsuggestionpolitelyYour idea isdifferent fromsomeoneelse’s. Whatshould you do?Say"excuseme" whenneededYou're walking infront ofsomeone andneed to get pastthem. Whatshould you say?WaityourturnThe line forthe timeclock is long.What do youdo?Clean up amesswithoutbeing askedYou seewater spilledon the floor.What shouldyou do?Ask asupervisorforclarificationYou forgot whatyour supervisortold you to do.What shouldyou do?Take abreak ifyou needoneYou're tryingto calm downafter feelingupset. Whatcan you do?Raise yourhandbeforeinterruptingYou want to aska questionduring ameeting. Whatshould you do?Offerto helpYou see acoworkerstruggling witha task. Whatshould you do?Ignore itand checkit onbreakYour phonebuzzes atwork. Whatdo you do?Keepphoneawayduring workThe phonepolicy is neverexplained.What shouldyou assume?ApologizeappropriatelyYouaccidentallyknock over acoworker'sdrink. What doyou do?Noticewhat needsto be doneand do itYou havenothing left todo and seesomething outof place. Whatcan you do?OntimeYour breakends at10:30. Whenshould youreturn?Ask,"Can Ihelp?"Your coworkeris clearlyupset. Howcan you showsupport?Askwhat todo nextYou justfinished yourtask. Whatshould youdo?Offer helpwhenyou'reableYour coworkerasks you forhelp, but you'rebusy. What doyou say?Let themanagerknow andarrive as soonas possibleYou noticeyou'rerunning late.What shouldyou do?Greet thesupervisorpolitelyYou see amanagerapproachingwhile you’re onbreak. Whatshould you do?Ask forhelpYou’re not surehow to respondto a customer'squestion. Whatshould you do?AcceptfeedbackrespectfullyYour boss givesyou feedbackon your work.How do yourespond?Use activelistening skills(nodding, eyecontact, etc.)Someone istalking to you.How do youshow you'relistening?Returnitemswhere theybelongYou borrowedoffice supplies.What do youdo after usingthem?Follow theinstructionsYour managergives youinstructions.What do youdo next?Takeresponsibilityfor the mistakeand findsomething elseto useYou forgotyour notebookfor a meeting.How shouldyou handle it?Offer youridea orsuggestionpolitelyYour idea isdifferent fromsomeoneelse’s. Whatshould you do?Say"excuseme" whenneededYou're walking infront ofsomeone andneed to get pastthem. Whatshould you say?WaityourturnThe line forthe timeclock is long.What do youdo?Clean up amesswithoutbeing askedYou seewater spilledon the floor.What shouldyou do?Ask asupervisorforclarificationYou forgot whatyour supervisortold you to do.What shouldyou do?Take abreak ifyou needoneYou're tryingto calm downafter feelingupset. Whatcan you do?Raise yourhandbeforeinterruptingYou want to aska questionduring ameeting. Whatshould you do?Offerto helpYou see acoworkerstruggling witha task. Whatshould you do?Ignore itand checkit onbreakYour phonebuzzes atwork. Whatdo you do?Keepphoneawayduring workThe phonepolicy is neverexplained.What shouldyou assume?ApologizeappropriatelyYouaccidentallyknock over acoworker'sdrink. What doyou do?Noticewhat needsto be doneand do itYou havenothing left todo and seesomething outof place. Whatcan you do?OntimeYour breakends at10:30. Whenshould youreturn?Ask,"Can Ihelp?"Your coworkeris clearlyupset. Howcan you showsupport?Askwhat todo nextYou justfinished yourtask. Whatshould youdo?Offer helpwhenyou'reableYour coworkerasks you forhelp, but you'rebusy. What doyou say?Let themanagerknow andarrive as soonas possibleYou noticeyou'rerunning late.What shouldyou do?Greet thesupervisorpolitelyYou see amanagerapproachingwhile you’re onbreak. Whatshould you do?Ask forhelpYou’re not surehow to respondto a customer'squestion. Whatshould you do?AcceptfeedbackrespectfullyYour boss givesyou feedbackon your work.How do yourespond?

Workplace Behavior - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone is talking to you. How do you show you're listening?
    Use active listening skills (nodding, eye contact, etc.)
  2. You borrowed office supplies. What do you do after using them?
    Return items where they belong
  3. Your manager gives you instructions. What do you do next?
    Follow the instructions
  4. You forgot your notebook for a meeting. How should you handle it?
    Take responsibility for the mistake and find something else to use
  5. Your idea is different from someone else’s. What should you do?
    Offer your idea or suggestion politely
  6. You're walking in front of someone and need to get past them. What should you say?
    Say "excuse me" when needed
  7. The line for the time clock is long. What do you do?
    Wait your turn
  8. You see water spilled on the floor. What should you do?
    Clean up a mess without being asked
  9. You forgot what your supervisor told you to do. What should you do?
    Ask a supervisor for clarification
  10. You're trying to calm down after feeling upset. What can you do?
    Take a break if you need one
  11. You want to ask a question during a meeting. What should you do?
    Raise your hand before interrupting
  12. You see a coworker struggling with a task. What should you do?
    Offer to help
  13. Your phone buzzes at work. What do you do?
    Ignore it and check it on break
  14. The phone policy is never explained. What should you assume?
    Keep phone away during work
  15. You accidentally knock over a coworker's drink. What do you do?
    Apologize appropriately
  16. You have nothing left to do and see something out of place. What can you do?
    Notice what needs to be done and do it
  17. Your break ends at 10:30. When should you return?
    On time
  18. Your coworker is clearly upset. How can you show support?
    Ask, "Can I help?"
  19. You just finished your task. What should you do?
    Ask what to do next
  20. Your coworker asks you for help, but you're busy. What do you say?
    Offer help when you're able
  21. You notice you're running late. What should you do?
    Let the manager know and arrive as soon as possible
  22. You see a manager approaching while you’re on break. What should you do?
    Greet the supervisor politely
  23. You’re not sure how to respond to a customer's question. What should you do?
    Ask for help
  24. Your boss gives you feedback on your work. How do you respond?
    Accept feedback respectfully