Say"excuseme" whenneededYou're walking infront ofsomeone andneed to get pastthem. Whatshould you say?Takeresponsibilityfor the mistakeand findsomething elseto useYou forgotyour notebookfor a meeting.How shouldyou handle it?Greet thesupervisorpolitelyYou see amanagerapproachingwhile you’re onbreak. Whatshould you do?Ignore itand checkit onbreakYour phonebuzzes atwork. Whatdo you do?Clean up amesswithoutbeing askedYou seewater spilledon the floor.What shouldyou do?ApologizeappropriatelyYouaccidentallyknock over acoworker'sdrink. What doyou do?Use activelistening skills(nodding, eyecontact, etc.)Someone istalking to you.How do youshow you'relistening?Ask asupervisorforclarificationYou forgot whatyour supervisortold you to do.What shouldyou do?Ask forhelpYou’re not surehow to respondto a customer'squestion. Whatshould you do?Noticewhat needsto be doneand do itYou havenothing left todo and seesomething outof place. Whatcan you do?Take abreak ifyou needoneYou're tryingto calm downafter feelingupset. Whatcan you do?Offer youridea orsuggestionpolitelyYour idea isdifferent fromsomeoneelse’s. Whatshould you do?Offerto helpYou see acoworkerstruggling witha task. Whatshould you do?Raise yourhandbeforeinterruptingYou want to aska questionduring ameeting. Whatshould you do?Follow theinstructionsYour managergives youinstructions.What do youdo next?WaityourturnThe line forthe timeclock is long.What do youdo?Offer helpwhenyou'reableYour coworkerasks you forhelp, but you'rebusy. What doyou say?Askwhat todo nextYou justfinished yourtask. Whatshould youdo?Let themanagerknow andarrive as soonas possibleYou noticeyou'rerunning late.What shouldyou do?Returnitemswhere theybelongYou borrowedoffice supplies.What do youdo after usingthem?Ask,"Can Ihelp?"Your coworkeris clearlyupset. Howcan you showsupport?OntimeYour breakends at10:30. Whenshould youreturn?AcceptfeedbackrespectfullyYour boss givesyou feedbackon your work.How do yourespond?Keepphoneawayduring workThe phonepolicy is neverexplained.What shouldyou assume?Say"excuseme" whenneededYou're walking infront ofsomeone andneed to get pastthem. Whatshould you say?Takeresponsibilityfor the mistakeand findsomething elseto useYou forgotyour notebookfor a meeting.How shouldyou handle it?Greet thesupervisorpolitelyYou see amanagerapproachingwhile you’re onbreak. Whatshould you do?Ignore itand checkit onbreakYour phonebuzzes atwork. Whatdo you do?Clean up amesswithoutbeing askedYou seewater spilledon the floor.What shouldyou do?ApologizeappropriatelyYouaccidentallyknock over acoworker'sdrink. What doyou do?Use activelistening skills(nodding, eyecontact, etc.)Someone istalking to you.How do youshow you'relistening?Ask asupervisorforclarificationYou forgot whatyour supervisortold you to do.What shouldyou do?Ask forhelpYou’re not surehow to respondto a customer'squestion. Whatshould you do?Noticewhat needsto be doneand do itYou havenothing left todo and seesomething outof place. Whatcan you do?Take abreak ifyou needoneYou're tryingto calm downafter feelingupset. Whatcan you do?Offer youridea orsuggestionpolitelyYour idea isdifferent fromsomeoneelse’s. Whatshould you do?Offerto helpYou see acoworkerstruggling witha task. Whatshould you do?Raise yourhandbeforeinterruptingYou want to aska questionduring ameeting. Whatshould you do?Follow theinstructionsYour managergives youinstructions.What do youdo next?WaityourturnThe line forthe timeclock is long.What do youdo?Offer helpwhenyou'reableYour coworkerasks you forhelp, but you'rebusy. What doyou say?Askwhat todo nextYou justfinished yourtask. Whatshould youdo?Let themanagerknow andarrive as soonas possibleYou noticeyou'rerunning late.What shouldyou do?Returnitemswhere theybelongYou borrowedoffice supplies.What do youdo after usingthem?Ask,"Can Ihelp?"Your coworkeris clearlyupset. Howcan you showsupport?OntimeYour breakends at10:30. Whenshould youreturn?AcceptfeedbackrespectfullyYour boss givesyou feedbackon your work.How do yourespond?Keepphoneawayduring workThe phonepolicy is neverexplained.What shouldyou assume?

Workplace Behavior - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You're walking in front of someone and need to get past them. What should you say?
    Say "excuse me" when needed
  2. You forgot your notebook for a meeting. How should you handle it?
    Take responsibility for the mistake and find something else to use
  3. You see a manager approaching while you’re on break. What should you do?
    Greet the supervisor politely
  4. Your phone buzzes at work. What do you do?
    Ignore it and check it on break
  5. You see water spilled on the floor. What should you do?
    Clean up a mess without being asked
  6. You accidentally knock over a coworker's drink. What do you do?
    Apologize appropriately
  7. Someone is talking to you. How do you show you're listening?
    Use active listening skills (nodding, eye contact, etc.)
  8. You forgot what your supervisor told you to do. What should you do?
    Ask a supervisor for clarification
  9. You’re not sure how to respond to a customer's question. What should you do?
    Ask for help
  10. You have nothing left to do and see something out of place. What can you do?
    Notice what needs to be done and do it
  11. You're trying to calm down after feeling upset. What can you do?
    Take a break if you need one
  12. Your idea is different from someone else’s. What should you do?
    Offer your idea or suggestion politely
  13. You see a coworker struggling with a task. What should you do?
    Offer to help
  14. You want to ask a question during a meeting. What should you do?
    Raise your hand before interrupting
  15. Your manager gives you instructions. What do you do next?
    Follow the instructions
  16. The line for the time clock is long. What do you do?
    Wait your turn
  17. Your coworker asks you for help, but you're busy. What do you say?
    Offer help when you're able
  18. You just finished your task. What should you do?
    Ask what to do next
  19. You notice you're running late. What should you do?
    Let the manager know and arrive as soon as possible
  20. You borrowed office supplies. What do you do after using them?
    Return items where they belong
  21. Your coworker is clearly upset. How can you show support?
    Ask, "Can I help?"
  22. Your break ends at 10:30. When should you return?
    On time
  23. Your boss gives you feedback on your work. How do you respond?
    Accept feedback respectfully
  24. The phone policy is never explained. What should you assume?
    Keep phone away during work