Calllongerthan 10minutesWants OPpartsremovedfrom an oldorderReprint 5or moreinvoicesWants CCPWbut doesn'twant to makea work orderfirstSpeakingto you fromacross theroomHaving toexplain theweb vs. in-store tirepricingWantsvoucher foranythingother than aCBG or PMThinkswe'rethe ISCNeeds toretendermultipleordersDoesn't wantto speak toJoel orDennisAndrecatchingstrays fromPhineasCustomerphonecallWants toreopen aninvoicedorderLies aboutnot usingTiremaxinstead ofMavOSComplainsaboutTiremaxbeing an oldprogramClearinstructionsgiven, noneof themfollowedWants youto createthe workorderDid paidoutinstead ofrefund"I'm justdoing whatmy RTM toldme to do"Wants tochange itemnumber formetricsHangsup onyouMakingweird/grossnoises(chewing,breathing)Mileageupdate formore than 2work ordersWants youto speakto thecustomerWants torefund fullamount andrechargeBeen callingNationalAccounts forweeks - NoanswerSays it's nota refund...needs torefundCalled you aname thatisn't close toyour actualname Free!Tookdepositfor morethan $100DepartmentPing-PongFree!Waited in queue,not prepared (nowork ordernumber,customer info,etc)Store operatorin order"alreadychecked allPCs"CCPWwrong onspreadsheetRefunded acustomer...Doesn'tknow who itwasCalllongerthan 10minutesWants OPpartsremovedfrom an oldorderReprint 5or moreinvoicesWants CCPWbut doesn'twant to makea work orderfirstSpeakingto you fromacross theroomHaving toexplain theweb vs. in-store tirepricingWantsvoucher foranythingother than aCBG or PMThinkswe'rethe ISCNeeds toretendermultipleordersDoesn't wantto speak toJoel orDennisAndrecatchingstrays fromPhineasCustomerphonecallWants toreopen aninvoicedorderLies aboutnot usingTiremaxinstead ofMavOSComplainsaboutTiremaxbeing an oldprogramClearinstructionsgiven, noneof themfollowedWants youto createthe workorderDid paidoutinstead ofrefund"I'm justdoing whatmy RTM toldme to do"Wants tochange itemnumber formetricsHangsup onyouMakingweird/grossnoises(chewing,breathing)Mileageupdate formore than 2work ordersWants youto speakto thecustomerWants torefund fullamount andrechargeBeen callingNationalAccounts forweeks - NoanswerSays it's nota refund...needs torefundCalled you aname thatisn't close toyour actualnameFree!Tookdepositfor morethan $100DepartmentPing-PongFree!Waited in queue,not prepared (nowork ordernumber,customer info,etc)Store operatorin order"alreadychecked allPCs"CCPWwrong onspreadsheetRefunded acustomer...Doesn'tknow who itwas

Shop Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call longer than 10 minutes
  2. Wants OP parts removed from an old order
  3. Reprint 5 or more invoices
  4. Wants CCPW but doesn't want to make a work order first
  5. Speaking to you from across the room
  6. Having to explain the web vs. in-store tire pricing
  7. Wants voucher for anything other than a CBG or PM
  8. Thinks we're the ISC
  9. Needs to retender multiple orders
  10. Doesn't want to speak to Joel or Dennis
  11. Andre catching strays from Phineas
  12. Customer phone call
  13. Wants to reopen an invoiced order
  14. Lies about not using Tiremax instead of MavOS
  15. Complains about Tiremax being an old program
  16. Clear instructions given, none of them followed
  17. Wants you to create the work order
  18. Did paid out instead of refund
  19. "I'm just doing what my RTM told me to do"
  20. Wants to change item number for metrics
  21. Hangs up on you
  22. Making weird/gross noises (chewing, breathing)
  23. Mileage update for more than 2 work orders
  24. Wants you to speak to the customer
  25. Wants to refund full amount and recharge
  26. Been calling National Accounts for weeks - No answer
  27. Says it's not a refund... needs to refund
  28. Called you a name that isn't close to your actual name
  29. Free!
  30. Took deposit for more than $100
  31. Department Ping-Pong
  32. Free!
  33. Waited in queue, not prepared (no work order number, customer info, etc)
  34. Store operator in order "already checked all PCs"
  35. CCPW wrong on spreadsheet
  36. Refunded a customer... Doesn't know who it was