Wantsvoucher foranythingother than aCBG or PMWaited in queue,not prepared (nowork ordernumber,customer info,etc)"I'm justdoing whatmy RTM toldme to do"Hangsup onyouWants CCPWbut doesn'twant to makea work orderfirstWants toreopen aninvoicedorderClearinstructionsgiven, noneof themfollowedComplainsaboutTiremaxbeing an oldprogramWants youto createthe workorderWants youto speakto thecustomerCustomerphonecall Free!Wants tochange itemnumber formetricsWants OPpartsremovedfrom an oldorderDid paidoutinstead ofrefundBeen callingNationalAccounts forweeks - NoanswerFree!Called you aname thatisn't close toyour actualnameAndrecatchingstrays fromPhineasDoesn't wantto speak toJoel orDennisWants torefund fullamount andrechargeThinkswe'rethe ISCLies aboutnot usingTiremaxinstead ofMavOSTookdepositfor morethan $100Speakingto you fromacross theroomSays it's nota refund...needs torefundNeeds toretendermultipleordersMileageupdate formore than 2work ordersRefunded acustomer...Doesn'tknow who itwasStore operatorin order"alreadychecked allPCs"CCPWwrong onspreadsheetHaving toexplain theweb vs. in-store tirepricingMakingweird/grossnoises(chewing,breathing)Calllongerthan 10minutesDepartmentPing-PongReprint 5or moreinvoicesWantsvoucher foranythingother than aCBG or PMWaited in queue,not prepared (nowork ordernumber,customer info,etc)"I'm justdoing whatmy RTM toldme to do"Hangsup onyouWants CCPWbut doesn'twant to makea work orderfirstWants toreopen aninvoicedorderClearinstructionsgiven, noneof themfollowedComplainsaboutTiremaxbeing an oldprogramWants youto createthe workorderWants youto speakto thecustomerCustomerphonecallFree!Wants tochange itemnumber formetricsWants OPpartsremovedfrom an oldorderDid paidoutinstead ofrefundBeen callingNationalAccounts forweeks - NoanswerFree!Called you aname thatisn't close toyour actualnameAndrecatchingstrays fromPhineasDoesn't wantto speak toJoel orDennisWants torefund fullamount andrechargeThinkswe'rethe ISCLies aboutnot usingTiremaxinstead ofMavOSTookdepositfor morethan $100Speakingto you fromacross theroomSays it's nota refund...needs torefundNeeds toretendermultipleordersMileageupdate formore than 2work ordersRefunded acustomer...Doesn'tknow who itwasStore operatorin order"alreadychecked allPCs"CCPWwrong onspreadsheetHaving toexplain theweb vs. in-store tirepricingMakingweird/grossnoises(chewing,breathing)Calllongerthan 10minutesDepartmentPing-PongReprint 5or moreinvoices

Shop Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants voucher for anything other than a CBG or PM
  2. Waited in queue, not prepared (no work order number, customer info, etc)
  3. "I'm just doing what my RTM told me to do"
  4. Hangs up on you
  5. Wants CCPW but doesn't want to make a work order first
  6. Wants to reopen an invoiced order
  7. Clear instructions given, none of them followed
  8. Complains about Tiremax being an old program
  9. Wants you to create the work order
  10. Wants you to speak to the customer
  11. Customer phone call
  12. Free!
  13. Wants to change item number for metrics
  14. Wants OP parts removed from an old order
  15. Did paid out instead of refund
  16. Been calling National Accounts for weeks - No answer
  17. Free!
  18. Called you a name that isn't close to your actual name
  19. Andre catching strays from Phineas
  20. Doesn't want to speak to Joel or Dennis
  21. Wants to refund full amount and recharge
  22. Thinks we're the ISC
  23. Lies about not using Tiremax instead of MavOS
  24. Took deposit for more than $100
  25. Speaking to you from across the room
  26. Says it's not a refund... needs to refund
  27. Needs to retender multiple orders
  28. Mileage update for more than 2 work orders
  29. Refunded a customer... Doesn't know who it was
  30. Store operator in order "already checked all PCs"
  31. CCPW wrong on spreadsheet
  32. Having to explain the web vs. in-store tire pricing
  33. Making weird/gross noises (chewing, breathing)
  34. Call longer than 10 minutes
  35. Department Ping-Pong
  36. Reprint 5 or more invoices