Shop Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Waited in queue, not prepared (no work order number, customer info, etc)
2. Been calling National Accounts for weeks - No answer
3. Wants you to create the work order
4. Mileage update for more than 2 work orders
5. Says it's not a refund... needs to refund
6. Called you a name that isn't close to your actual name
7. Complains about Tiremax being an old program
8. Lies about not using Tiremax instead of MavOS
9. Wants OP parts removed from an old order
10. Wants to change item number for metrics
11. Customer phone call
12. Wants voucher for anything other than a CBG or PM
13. Thinks we're the ISC
14. Clear instructions given, none of them followed
15. Free!
16. Having to explain the web vs. in-store tire pricing
17. Making weird/gross noises (chewing, breathing)
18. Call longer than 10 minutes
19. Did paid out instead of refund
20. Refunded a customer... Doesn't know who it was
21. CCPW wrong on spreadsheet
22. Took deposit for more than $100
23. Wants CCPW but doesn't want to make a work order first
24. Needs to retender multiple orders
25. Reprint 5 or more invoices
26. Department Ping-Pong
27. Wants to reopen an invoiced order
28. Hangs up on you
29. Free!
30. Wants to refund full amount and recharge
31. Andre catching strays from Phineas
32. Store operator in order "already checked all PCs"
33. "I'm just doing what my RTM told me to do"
34. Wants you to speak to the customer
35. Doesn't want to speak to Joel or Dennis
36. Speaking to you from across the room