Speakingto you fromacross theroom Free!Wants torefund fullamount andrechargeThinkswe'rethe ISCMakingweird/grossnoises(chewing,breathing)Calllongerthan 10minutesWants youto createthe workorderWaited in queue,not prepared (nowork ordernumber,customer info,etc)Wants youto speakto thecustomerMileageupdate formore than 2work ordersHangsup onyouWants tochange itemnumber formetricsWants CCPWbut doesn'twant to makea work orderfirstWants toreopen aninvoicedorderLies aboutnot usingTiremaxinstead ofMavOSWants OPpartsremovedfrom an oldorderTookdepositfor morethan $100Needs toretendermultipleordersSays it's nota refund...needs torefundClearinstructionsgiven, noneof themfollowedHaving toexplain theweb vs. in-store tirepricingReprint 5or moreinvoicesFree!Called you aname thatisn't close toyour actualnameDid paidoutinstead ofrefundDepartmentPing-PongCustomerphonecallAndrecatchingstrays fromPhineasStore operatorin order"alreadychecked allPCs"CCPWwrong onspreadsheetDoesn't wantto speak toJoel orDennisWantsvoucher foranythingother than aCBG or PM"I'm justdoing whatmy RTM toldme to do"Been callingNationalAccounts forweeks - NoanswerRefunded acustomer...Doesn'tknow who itwasComplainsaboutTiremaxbeing an oldprogramSpeakingto you fromacross theroomFree!Wants torefund fullamount andrechargeThinkswe'rethe ISCMakingweird/grossnoises(chewing,breathing)Calllongerthan 10minutesWants youto createthe workorderWaited in queue,not prepared (nowork ordernumber,customer info,etc)Wants youto speakto thecustomerMileageupdate formore than 2work ordersHangsup onyouWants tochange itemnumber formetricsWants CCPWbut doesn'twant to makea work orderfirstWants toreopen aninvoicedorderLies aboutnot usingTiremaxinstead ofMavOSWants OPpartsremovedfrom an oldorderTookdepositfor morethan $100Needs toretendermultipleordersSays it's nota refund...needs torefundClearinstructionsgiven, noneof themfollowedHaving toexplain theweb vs. in-store tirepricingReprint 5or moreinvoicesFree!Called you aname thatisn't close toyour actualnameDid paidoutinstead ofrefundDepartmentPing-PongCustomerphonecallAndrecatchingstrays fromPhineasStore operatorin order"alreadychecked allPCs"CCPWwrong onspreadsheetDoesn't wantto speak toJoel orDennisWantsvoucher foranythingother than aCBG or PM"I'm justdoing whatmy RTM toldme to do"Been callingNationalAccounts forweeks - NoanswerRefunded acustomer...Doesn'tknow who itwasComplainsaboutTiremaxbeing an oldprogram

Shop Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speaking to you from across the room
  2. Free!
  3. Wants to refund full amount and recharge
  4. Thinks we're the ISC
  5. Making weird/gross noises (chewing, breathing)
  6. Call longer than 10 minutes
  7. Wants you to create the work order
  8. Waited in queue, not prepared (no work order number, customer info, etc)
  9. Wants you to speak to the customer
  10. Mileage update for more than 2 work orders
  11. Hangs up on you
  12. Wants to change item number for metrics
  13. Wants CCPW but doesn't want to make a work order first
  14. Wants to reopen an invoiced order
  15. Lies about not using Tiremax instead of MavOS
  16. Wants OP parts removed from an old order
  17. Took deposit for more than $100
  18. Needs to retender multiple orders
  19. Says it's not a refund... needs to refund
  20. Clear instructions given, none of them followed
  21. Having to explain the web vs. in-store tire pricing
  22. Reprint 5 or more invoices
  23. Free!
  24. Called you a name that isn't close to your actual name
  25. Did paid out instead of refund
  26. Department Ping-Pong
  27. Customer phone call
  28. Andre catching strays from Phineas
  29. Store operator in order "already checked all PCs"
  30. CCPW wrong on spreadsheet
  31. Doesn't want to speak to Joel or Dennis
  32. Wants voucher for anything other than a CBG or PM
  33. "I'm just doing what my RTM told me to do"
  34. Been calling National Accounts for weeks - No answer
  35. Refunded a customer... Doesn't know who it was
  36. Complains about Tiremax being an old program