Did paidoutinstead ofrefundWants OPpartsremovedfrom an oldorderStore operatorin order"alreadychecked allPCs"ComplainsaboutTiremaxbeing an oldprogramCCPWwrong onspreadsheetDoesn't wantto speak toJoel orDennisWants toreopen aninvoicedorderCalled you aname thatisn't close toyour actualnameHangsup onyou Free!Waited in queue,not prepared (nowork ordernumber,customer info,etc)Thinkswe'rethe ISC"I'm justdoing whatmy RTM toldme to do"Wants torefund fullamount andrechargeCalllongerthan 10minutesHaving toexplain theweb vs. in-store tirepricingCustomerphonecallRefunded acustomer...Doesn'tknow who itwasFree!Been callingNationalAccounts forweeks - NoanswerSpeakingto you fromacross theroomWants CCPWbut doesn'twant to makea work orderfirstDepartmentPing-PongWants youto speakto thecustomerAndrecatchingstrays fromPhineasClearinstructionsgiven, noneof themfollowedLies aboutnot usingTiremaxinstead ofMavOSReprint 5or moreinvoicesTookdepositfor morethan $100Mileageupdate formore than 2work ordersWantsvoucher foranythingother than aCBG or PMWants tochange itemnumber formetricsMakingweird/grossnoises(chewing,breathing)Wants youto createthe workorderNeeds toretendermultipleordersSays it's nota refund...needs torefundDid paidoutinstead ofrefundWants OPpartsremovedfrom an oldorderStore operatorin order"alreadychecked allPCs"ComplainsaboutTiremaxbeing an oldprogramCCPWwrong onspreadsheetDoesn't wantto speak toJoel orDennisWants toreopen aninvoicedorderCalled you aname thatisn't close toyour actualnameHangsup onyouFree!Waited in queue,not prepared (nowork ordernumber,customer info,etc)Thinkswe'rethe ISC"I'm justdoing whatmy RTM toldme to do"Wants torefund fullamount andrechargeCalllongerthan 10minutesHaving toexplain theweb vs. in-store tirepricingCustomerphonecallRefunded acustomer...Doesn'tknow who itwasFree!Been callingNationalAccounts forweeks - NoanswerSpeakingto you fromacross theroomWants CCPWbut doesn'twant to makea work orderfirstDepartmentPing-PongWants youto speakto thecustomerAndrecatchingstrays fromPhineasClearinstructionsgiven, noneof themfollowedLies aboutnot usingTiremaxinstead ofMavOSReprint 5or moreinvoicesTookdepositfor morethan $100Mileageupdate formore than 2work ordersWantsvoucher foranythingother than aCBG or PMWants tochange itemnumber formetricsMakingweird/grossnoises(chewing,breathing)Wants youto createthe workorderNeeds toretendermultipleordersSays it's nota refund...needs torefund

Shop Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did paid out instead of refund
  2. Wants OP parts removed from an old order
  3. Store operator in order "already checked all PCs"
  4. Complains about Tiremax being an old program
  5. CCPW wrong on spreadsheet
  6. Doesn't want to speak to Joel or Dennis
  7. Wants to reopen an invoiced order
  8. Called you a name that isn't close to your actual name
  9. Hangs up on you
  10. Free!
  11. Waited in queue, not prepared (no work order number, customer info, etc)
  12. Thinks we're the ISC
  13. "I'm just doing what my RTM told me to do"
  14. Wants to refund full amount and recharge
  15. Call longer than 10 minutes
  16. Having to explain the web vs. in-store tire pricing
  17. Customer phone call
  18. Refunded a customer... Doesn't know who it was
  19. Free!
  20. Been calling National Accounts for weeks - No answer
  21. Speaking to you from across the room
  22. Wants CCPW but doesn't want to make a work order first
  23. Department Ping-Pong
  24. Wants you to speak to the customer
  25. Andre catching strays from Phineas
  26. Clear instructions given, none of them followed
  27. Lies about not using Tiremax instead of MavOS
  28. Reprint 5 or more invoices
  29. Took deposit for more than $100
  30. Mileage update for more than 2 work orders
  31. Wants voucher for anything other than a CBG or PM
  32. Wants to change item number for metrics
  33. Making weird/gross noises (chewing, breathing)
  34. Wants you to create the work order
  35. Needs to retender multiple orders
  36. Says it's not a refund... needs to refund