Speakingto you fromacross theroomRefunded acustomer...Doesn'tknow who itwasCalllongerthan 10minutesSays it's nota refund...needs torefundLies aboutnot usingTiremaxinstead ofMavOSWants OPpartsremovedfrom an oldorderBeen callingNationalAccounts forweeks - NoanswerCustomerphonecallStore operatorin order"alreadychecked allPCs"Wantsvoucher foranythingother than aCBG or PMHangsup onyouCalled you aname thatisn't close toyour actualnameHaving toexplain theweb vs. in-store tirepricingWants torefund fullamount andrechargeComplainsaboutTiremaxbeing an oldprogramClearinstructionsgiven, noneof themfollowedWants toreopen aninvoicedorderWaited in queue,not prepared (nowork ordernumber,customer info,etc) Free!Wants youto speakto thecustomerWants CCPWbut doesn'twant to makea work orderfirstNeeds toretendermultipleordersMakingweird/grossnoises(chewing,breathing)Mileageupdate formore than 2work ordersDoesn't wantto speak toJoel orDennisDid paidoutinstead ofrefund"I'm justdoing whatmy RTM toldme to do"Andrecatchingstrays fromPhineasDepartmentPing-PongThinkswe'rethe ISCFree!Wants youto createthe workorderCCPWwrong onspreadsheetWants tochange itemnumber formetricsReprint 5or moreinvoicesTookdepositfor morethan $100Speakingto you fromacross theroomRefunded acustomer...Doesn'tknow who itwasCalllongerthan 10minutesSays it's nota refund...needs torefundLies aboutnot usingTiremaxinstead ofMavOSWants OPpartsremovedfrom an oldorderBeen callingNationalAccounts forweeks - NoanswerCustomerphonecallStore operatorin order"alreadychecked allPCs"Wantsvoucher foranythingother than aCBG or PMHangsup onyouCalled you aname thatisn't close toyour actualnameHaving toexplain theweb vs. in-store tirepricingWants torefund fullamount andrechargeComplainsaboutTiremaxbeing an oldprogramClearinstructionsgiven, noneof themfollowedWants toreopen aninvoicedorderWaited in queue,not prepared (nowork ordernumber,customer info,etc)Free!Wants youto speakto thecustomerWants CCPWbut doesn'twant to makea work orderfirstNeeds toretendermultipleordersMakingweird/grossnoises(chewing,breathing)Mileageupdate formore than 2work ordersDoesn't wantto speak toJoel orDennisDid paidoutinstead ofrefund"I'm justdoing whatmy RTM toldme to do"Andrecatchingstrays fromPhineasDepartmentPing-PongThinkswe'rethe ISCFree!Wants youto createthe workorderCCPWwrong onspreadsheetWants tochange itemnumber formetricsReprint 5or moreinvoicesTookdepositfor morethan $100

Shop Shenanigans - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speaking to you from across the room
  2. Refunded a customer... Doesn't know who it was
  3. Call longer than 10 minutes
  4. Says it's not a refund... needs to refund
  5. Lies about not using Tiremax instead of MavOS
  6. Wants OP parts removed from an old order
  7. Been calling National Accounts for weeks - No answer
  8. Customer phone call
  9. Store operator in order "already checked all PCs"
  10. Wants voucher for anything other than a CBG or PM
  11. Hangs up on you
  12. Called you a name that isn't close to your actual name
  13. Having to explain the web vs. in-store tire pricing
  14. Wants to refund full amount and recharge
  15. Complains about Tiremax being an old program
  16. Clear instructions given, none of them followed
  17. Wants to reopen an invoiced order
  18. Waited in queue, not prepared (no work order number, customer info, etc)
  19. Free!
  20. Wants you to speak to the customer
  21. Wants CCPW but doesn't want to make a work order first
  22. Needs to retender multiple orders
  23. Making weird/gross noises (chewing, breathing)
  24. Mileage update for more than 2 work orders
  25. Doesn't want to speak to Joel or Dennis
  26. Did paid out instead of refund
  27. "I'm just doing what my RTM told me to do"
  28. Andre catching strays from Phineas
  29. Department Ping-Pong
  30. Thinks we're the ISC
  31. Free!
  32. Wants you to create the work order
  33. CCPW wrong on spreadsheet
  34. Wants to change item number for metrics
  35. Reprint 5 or more invoices
  36. Took deposit for more than $100