Receiveda callaboutHHS/IRLreissueemail(npc)Clockingin on timefor theweekzeroabsencesfor theweekUsing an"I can"statementReadyand Aval.at the startof shiftWon thelast call ofthe nightPropergreetingreissueemail(cpc)Above95% oraboveAdherence PASSPRIVACYHold %less than10%E-mailed anpassportapplication/formsover to caller.NoImproperTransferProvidedtrackingnumberby emailBookedappointmentSentupgradedrequest overto agency Compassion (demonstratingon calls/withcoworkers)Provideda statusZerotardies forthe weekPASSPRIVACYfor aminorSent anUrgentTravelnotificationusingproperclosing oncallRecapwithcallerReceiveda callaboutHHS/IRLreissueemail(npc)Clockingin on timefor theweekzeroabsencesfor theweekUsing an"I can"statementReadyand Aval.at the startof shiftWon thelast call ofthe nightPropergreetingreissueemail(cpc)Above95% oraboveAdherence PASSPRIVACYHold %less than10%E-mailed anpassportapplication/formsover to caller.NoImproperTransferProvidedtrackingnumberby emailBookedappointmentSentupgradedrequest overto agency Compassion (demonstratingon calls/withcoworkers)Provideda statusZerotardies forthe weekPASSPRIVACYfor aminorSent anUrgentTravelnotificationusingproperclosing oncallRecapwithcaller

NPIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
I
4
G
5
N
6
B
7
N
8
G
9
B
10
G
11
B
12
B
13
B
14
I
15
O
16
I
17
N
18
N
19
I
20
I
21
O
22
G
23
G
24
O
  1. O-Received a call about HHS/IRL
  2. O-reissue email (npc)
  3. I-Clocking in on time for the week
  4. G-zero absences for the week
  5. N-Using an "I can" statement
  6. B-Ready and Aval. at the start of shift
  7. N-Won the last call of the night
  8. G-Proper greeting
  9. B-reissue email (cpc)
  10. G-Above 95% or above Adherence
  11. B-PASS PRIVACY
  12. B-Hold % less than 10%
  13. B-E-mailed an passport application/forms over to caller.
  14. I-No Improper Transfer
  15. O-Provided tracking number by email
  16. I-Booked appointment
  17. N-Sent upgraded request over to agency
  18. N-Compassion (demonstrating on calls/with coworkers)
  19. I-Provided a status
  20. I-Zero tardies for the week
  21. O-PASS PRIVACY for a minor
  22. G-Sent an Urgent Travel notification
  23. G-using proper closing on call
  24. O-Recap with caller