Clockingin on timefor theweekReceiveda callaboutHHS/IRLSent anUrgentTravelnotificationE-mailed anpassportapplication/formsover to caller.Readyand Aval.at the startof shiftProvidedtrackingnumberby emailreissueemail(npc)Using an"I can"statementPropergreetingPASSPRIVACYfor aminorCompassion (demonstratingon calls/withcoworkers)PASSPRIVACYzeroabsencesfor theweekNoImproperTransferusingproperclosing oncallSentupgradedrequest overto agency Won thelast call ofthe nightAbove95% oraboveAdherence RecapwithcallerProvideda statusZerotardies forthe weekBookedappointmentreissueemail(cpc)Hold %less than10%Clockingin on timefor theweekReceiveda callaboutHHS/IRLSent anUrgentTravelnotificationE-mailed anpassportapplication/formsover to caller.Readyand Aval.at the startof shiftProvidedtrackingnumberby emailreissueemail(npc)Using an"I can"statementPropergreetingPASSPRIVACYfor aminorCompassion (demonstratingon calls/withcoworkers)PASSPRIVACYzeroabsencesfor theweekNoImproperTransferusingproperclosing oncallSentupgradedrequest overto agency Won thelast call ofthe nightAbove95% oraboveAdherence RecapwithcallerProvideda statusZerotardies forthe weekBookedappointmentreissueemail(cpc)Hold %less than10%

NPIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
B
5
B
6
O
7
O
8
N
9
G
10
O
11
N
12
B
13
G
14
I
15
G
16
N
17
N
18
G
19
O
20
I
21
I
22
I
23
B
24
B
  1. I-Clocking in on time for the week
  2. O-Received a call about HHS/IRL
  3. G-Sent an Urgent Travel notification
  4. B-E-mailed an passport application/forms over to caller.
  5. B-Ready and Aval. at the start of shift
  6. O-Provided tracking number by email
  7. O-reissue email (npc)
  8. N-Using an "I can" statement
  9. G-Proper greeting
  10. O-PASS PRIVACY for a minor
  11. N-Compassion (demonstrating on calls/with coworkers)
  12. B-PASS PRIVACY
  13. G-zero absences for the week
  14. I-No Improper Transfer
  15. G-using proper closing on call
  16. N-Sent upgraded request over to agency
  17. N-Won the last call of the night
  18. G-Above 95% or above Adherence
  19. O-Recap with caller
  20. I-Provided a status
  21. I-Zero tardies for the week
  22. I-Booked appointment
  23. B-reissue email (cpc)
  24. B-Hold % less than 10%