PASSPRIVACYClockingin on timefor theweekRecapwithcallerNoImproperTransferWon thelast call ofthe nightUsing an"I can"statementHold %less than10%usingproperclosing oncallProvideda statusReceiveda callaboutHHS/IRLzeroabsencesfor theweekProvidedtrackingnumberby emailBookedappointmentreissueemail(cpc)Above95% oraboveAdherence PASSPRIVACYfor aminorE-mailed anpassportapplication/formsover to caller.reissueemail(npc)Zerotardies forthe weekSent anUrgentTravelnotificationPropergreetingCompassion (demonstratingon calls/withcoworkers)Readyand Aval.at the startof shiftSentupgradedrequest overto agency PASSPRIVACYClockingin on timefor theweekRecapwithcallerNoImproperTransferWon thelast call ofthe nightUsing an"I can"statementHold %less than10%usingproperclosing oncallProvideda statusReceiveda callaboutHHS/IRLzeroabsencesfor theweekProvidedtrackingnumberby emailBookedappointmentreissueemail(cpc)Above95% oraboveAdherence PASSPRIVACYfor aminorE-mailed anpassportapplication/formsover to caller.reissueemail(npc)Zerotardies forthe weekSent anUrgentTravelnotificationPropergreetingCompassion (demonstratingon calls/withcoworkers)Readyand Aval.at the startof shiftSentupgradedrequest overto agency 

NPIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
I
5
N
6
N
7
B
8
G
9
I
10
O
11
G
12
O
13
I
14
B
15
G
16
O
17
B
18
O
19
I
20
G
21
G
22
N
23
B
24
N
  1. B-PASS PRIVACY
  2. I-Clocking in on time for the week
  3. O-Recap with caller
  4. I-No Improper Transfer
  5. N-Won the last call of the night
  6. N-Using an "I can" statement
  7. B-Hold % less than 10%
  8. G-using proper closing on call
  9. I-Provided a status
  10. O-Received a call about HHS/IRL
  11. G-zero absences for the week
  12. O-Provided tracking number by email
  13. I-Booked appointment
  14. B-reissue email (cpc)
  15. G-Above 95% or above Adherence
  16. O-PASS PRIVACY for a minor
  17. B-E-mailed an passport application/forms over to caller.
  18. O-reissue email (npc)
  19. I-Zero tardies for the week
  20. G-Sent an Urgent Travel notification
  21. G-Proper greeting
  22. N-Compassion (demonstrating on calls/with coworkers)
  23. B-Ready and Aval. at the start of shift
  24. N-Sent upgraded request over to agency