Using an"I can"statementProvideda statusPASSPRIVACYfor aminorreissueemail(cpc)Zerotardies forthe weekHold %less than10%Receiveda callaboutHHS/IRLAbove95% oraboveAdherence PASSPRIVACYreissueemail(npc)RecapwithcallerClockingin on timefor theweekE-mailed anpassportapplication/formsover to caller.Sent anUrgentTravelnotificationzeroabsencesfor theweekWon thelast call ofthe nightNoImproperTransferReadyand Aval.at the startof shiftProvidedtrackingnumberby emailSentupgradedrequest overto agency PropergreetingBookedappointmentCompassion (demonstratingon calls/withcoworkers)usingproperclosing oncallUsing an"I can"statementProvideda statusPASSPRIVACYfor aminorreissueemail(cpc)Zerotardies forthe weekHold %less than10%Receiveda callaboutHHS/IRLAbove95% oraboveAdherence PASSPRIVACYreissueemail(npc)RecapwithcallerClockingin on timefor theweekE-mailed anpassportapplication/formsover to caller.Sent anUrgentTravelnotificationzeroabsencesfor theweekWon thelast call ofthe nightNoImproperTransferReadyand Aval.at the startof shiftProvidedtrackingnumberby emailSentupgradedrequest overto agency PropergreetingBookedappointmentCompassion (demonstratingon calls/withcoworkers)usingproperclosing oncall

NPIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
O
4
B
5
I
6
B
7
O
8
G
9
B
10
O
11
O
12
I
13
B
14
G
15
G
16
N
17
I
18
B
19
O
20
N
21
G
22
I
23
N
24
G
  1. N-Using an "I can" statement
  2. I-Provided a status
  3. O-PASS PRIVACY for a minor
  4. B-reissue email (cpc)
  5. I-Zero tardies for the week
  6. B-Hold % less than 10%
  7. O-Received a call about HHS/IRL
  8. G-Above 95% or above Adherence
  9. B-PASS PRIVACY
  10. O-reissue email (npc)
  11. O-Recap with caller
  12. I-Clocking in on time for the week
  13. B-E-mailed an passport application/forms over to caller.
  14. G-Sent an Urgent Travel notification
  15. G-zero absences for the week
  16. N-Won the last call of the night
  17. I-No Improper Transfer
  18. B-Ready and Aval. at the start of shift
  19. O-Provided tracking number by email
  20. N-Sent upgraded request over to agency
  21. G-Proper greeting
  22. I-Booked appointment
  23. N-Compassion (demonstrating on calls/with coworkers)
  24. G-using proper closing on call