Provideda statusReceiveda callaboutHHS/IRLusingproperclosing oncallPropergreetingBookedappointmentSentupgradedrequest overto agency RecapwithcallerNoImproperTransferreissueemail(npc)Won thelast call ofthe nightUsing an"I can"statementSent anUrgentTravelnotificationHold %less than10%zeroabsencesfor theweekCompassion (demonstratingon calls/withcoworkers)Clockingin on timefor theweekE-mailed anpassportapplication/formsover to caller.Above95% oraboveAdherence PASSPRIVACYReadyand Aval.at the startof shiftProvidedtrackingnumberby emailPASSPRIVACYfor aminorZerotardies forthe weekreissueemail(cpc)Provideda statusReceiveda callaboutHHS/IRLusingproperclosing oncallPropergreetingBookedappointmentSentupgradedrequest overto agency RecapwithcallerNoImproperTransferreissueemail(npc)Won thelast call ofthe nightUsing an"I can"statementSent anUrgentTravelnotificationHold %less than10%zeroabsencesfor theweekCompassion (demonstratingon calls/withcoworkers)Clockingin on timefor theweekE-mailed anpassportapplication/formsover to caller.Above95% oraboveAdherence PASSPRIVACYReadyand Aval.at the startof shiftProvidedtrackingnumberby emailPASSPRIVACYfor aminorZerotardies forthe weekreissueemail(cpc)

NPIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
G
5
I
6
N
7
O
8
I
9
O
10
N
11
N
12
G
13
B
14
G
15
N
16
I
17
B
18
G
19
B
20
B
21
O
22
O
23
I
24
B
  1. I-Provided a status
  2. O-Received a call about HHS/IRL
  3. G-using proper closing on call
  4. G-Proper greeting
  5. I-Booked appointment
  6. N-Sent upgraded request over to agency
  7. O-Recap with caller
  8. I-No Improper Transfer
  9. O-reissue email (npc)
  10. N-Won the last call of the night
  11. N-Using an "I can" statement
  12. G-Sent an Urgent Travel notification
  13. B-Hold % less than 10%
  14. G-zero absences for the week
  15. N-Compassion (demonstrating on calls/with coworkers)
  16. I-Clocking in on time for the week
  17. B-E-mailed an passport application/forms over to caller.
  18. G-Above 95% or above Adherence
  19. B-PASS PRIVACY
  20. B-Ready and Aval. at the start of shift
  21. O-Provided tracking number by email
  22. O-PASS PRIVACY for a minor
  23. I-Zero tardies for the week
  24. B-reissue email (cpc)