Takenotes ona clientcallFacilitatetraining orinitiative tohelp train ourHPC TeamFind & Attenda CPECourse for atopic you'reinterested inSchedule one onone withmanager andrequestfeedback/specificquestionsAttend aNetworkingEvent & Shareyour contactinformation withone new contactOn-board newclient (setting upprior year return inCCH, Read Medocument for thefile, team meeting,etc)Help a HPCteam memberoutside of 8-5"our" time withquestionsMVPMomentTrain a HPCteam memberon a topicthey'restruggling withAttend aprospectmeetingAttend anin-personclientmeetingReach out to ateam member thatis remote/inanother office youdon't normallywork with to "justconnect"Proactively draftpending items/inforequests for aclient and ask tosend yourself,before managerasksKnowledgeShare with ateammemberwho needshelpReachingout to AllTeam/Podchat withAvailabilityIndependentlyResearch aClient/ReturnProblem, SaveResults to the file& discuss withteamKnowledgeShare onTeam orPod CallHave an internalclient meeting withmanager to brainstorm ways toelevate your role &responsibilities onprojectRecommend oneexisting client forexpandedHORNE servicesto ManagerHelpanInternOffer up anidea forimprovementfor our team tomanagementteamCreate aproposal &participate inpricingdiscussionExtraMileAwardAssist with Processingfor your client (in takescanning/assigning,flippingreturn/estimates,and/or clientcommunication forwrap up)Independentlyfacilitatingprocessingestimates foryour clientsImpactMakerCreate or OfferUp Idea toImprove ClientExperience orProjectAttend onementorshipmeetingAhead of theGame - beatyour managerto schedulingout incomingworkCatch ANDCorrect somethingwe've been doingincorrectly on areturn in previousyearsOffer up anaction itempost clientcall (nextsteps)Send reviewer 3items you noticedwhen "analyzing"return with printpreview whensending to reviewCreativeClientSolution orTax SavingsIdeaOfferingAssistancewhen someoneasks for help inAll Team/PodchatProactivelyassign work toa HPC teammember, beforemanager asksReceiveappreciationor feedbackfrom clientIndependentlyresolve aClient NoticewhenreceivedCompleted aReturn withLittle/NoReview Notes(managerdiscretion)Attenda clientcallProactivelydraft email for aclient and askto sendyourself, beforemanager asksTakenotes ona clientcallFacilitatetraining orinitiative tohelp train ourHPC TeamFind & Attenda CPECourse for atopic you'reinterested inSchedule one onone withmanager andrequestfeedback/specificquestionsAttend aNetworkingEvent & Shareyour contactinformation withone new contactOn-board newclient (setting upprior year return inCCH, Read Medocument for thefile, team meeting,etc)Help a HPCteam memberoutside of 8-5"our" time withquestionsMVPMomentTrain a HPCteam memberon a topicthey'restruggling withAttend aprospectmeetingAttend anin-personclientmeetingReach out to ateam member thatis remote/inanother office youdon't normallywork with to "justconnect"Proactively draftpending items/inforequests for aclient and ask tosend yourself,before managerasksKnowledgeShare with ateammemberwho needshelpReachingout to AllTeam/Podchat withAvailabilityIndependentlyResearch aClient/ReturnProblem, SaveResults to the file& discuss withteamKnowledgeShare onTeam orPod CallHave an internalclient meeting withmanager to brainstorm ways toelevate your role &responsibilities onprojectRecommend oneexisting client forexpandedHORNE servicesto ManagerHelpanInternOffer up anidea forimprovementfor our team tomanagementteamCreate aproposal &participate inpricingdiscussionExtraMileAwardAssist with Processingfor your client (in takescanning/assigning,flippingreturn/estimates,and/or clientcommunication forwrap up)Independentlyfacilitatingprocessingestimates foryour clientsImpactMakerCreate or OfferUp Idea toImprove ClientExperience orProjectAttend onementorshipmeetingAhead of theGame - beatyour managerto schedulingout incomingworkCatch ANDCorrect somethingwe've been doingincorrectly on areturn in previousyearsOffer up anaction itempost clientcall (nextsteps)Send reviewer 3items you noticedwhen "analyzing"return with printpreview whensending to reviewCreativeClientSolution orTax SavingsIdeaOfferingAssistancewhen someoneasks for help inAll Team/PodchatProactivelyassign work toa HPC teammember, beforemanager asksReceiveappreciationor feedbackfrom clientIndependentlyresolve aClient NoticewhenreceivedCompleted aReturn withLittle/NoReview Notes(managerdiscretion)Attenda clientcallProactivelydraft email for aclient and askto sendyourself, beforemanager asks

SUMMER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take notes on a client call
  2. Facilitate training or initiative to help train our HPC Team
  3. Find & Attend a CPE Course for a topic you're interested in
  4. Schedule one on one with manager and request feedback/specific questions
  5. Attend a Networking Event & Share your contact information with one new contact
  6. On-board new client (setting up prior year return in CCH, Read Me document for the file, team meeting, etc)
  7. Help a HPC team member outside of 8-5 "our" time with questions
  8. MVP Moment
  9. Train a HPC team member on a topic they're struggling with
  10. Attend a prospect meeting
  11. Attend an in-person client meeting
  12. Reach out to a team member that is remote/in another office you don't normally work with to "just connect"
  13. Proactively draft pending items/info requests for a client and ask to send yourself, before manager asks
  14. Knowledge Share with a teammember who needs help
  15. Reaching out to All Team/Pod chat with Availability
  16. Independently Research a Client/Return Problem, Save Results to the file & discuss with team
  17. Knowledge Share on Team or Pod Call
  18. Have an internal client meeting with manager to brain storm ways to elevate your role & responsibilities on project
  19. Recommend one existing client for expanded HORNE services to Manager
  20. Help an Intern
  21. Offer up an idea for improvement for our team to management team
  22. Create a proposal & participate in pricing discussion
  23. Extra Mile Award
  24. Assist with Processing for your client (in take scanning/assigning, flipping return/estimates, and/or client communication for wrap up)
  25. Independently facilitating processing estimates for your clients
  26. Impact Maker
  27. Create or Offer Up Idea to Improve Client Experience or Project
  28. Attend one mentorship meeting
  29. Ahead of the Game - beat your manager to scheduling out incoming work
  30. Catch AND Correct something we've been doing incorrectly on a return in previous years
  31. Offer up an action item post client call (next steps)
  32. Send reviewer 3 items you noticed when "analyzing" return with print preview when sending to review
  33. Creative Client Solution or Tax Savings Idea
  34. Offering Assistance when someone asks for help in All Team/Pod chat
  35. Proactively assign work to a HPC team member, before manager asks
  36. Receive appreciation or feedback from client
  37. Independently resolve a Client Notice when received
  38. Completed a Return with Little/No Review Notes (manager discretion)
  39. Attend a client call
  40. Proactively draft email for a client and ask to send yourself, before manager asks