ExtensionApprovedLate FeewaivercomplaintPTPPmultipletransferscomplaintCall PullRequestInterestRatecomplaintNew YorkLanguagePreferenceNon-PTUIpaymentProgramComplaintEmployeeFeedbackLetterRequestCSIRecordingDisclosureOffsetReversalDenialComplaintPAYPhonenumberremovalrequestDid notreceivestatementscomplaintMPAY100%QualityExtensionFiled3Complaintssubmittedon callAfterHours CSIcompletedExtensiondenialcomplaintexistingfraud caseoutcomecomplaintsubmitting2nd levelCET CSIExtensionApprovedLate FeewaivercomplaintPTPPmultipletransferscomplaintCall PullRequestInterestRatecomplaintNew YorkLanguagePreferenceNon-PTUIpaymentProgramComplaintEmployeeFeedbackLetterRequestCSIRecordingDisclosureOffsetReversalDenialComplaintPAYPhonenumberremovalrequestDid notreceivestatementscomplaintMPAY100%QualityExtensionFiled3Complaintssubmittedon callAfterHours CSIcompletedExtensiondenialcomplaintexistingfraud caseoutcomecomplaintsubmitting2nd levelCET CSI

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Extension Approved
  2. Late Fee waiver complaint
  3. PTPP
  4. multiple transfers complaint
  5. Call Pull Request
  6. Interest Rate complaint
  7. New York Language Preference
  8. Non-PTUI payment
  9. Program Complaint
  10. Employee Feedback
  11. Letter Request CSI
  12. Recording Disclosure
  13. Offset Reversal Denial Complaint
  14. PAY
  15. Phone number removal request
  16. Did not receive statements complaint
  17. MPAY
  18. 100% Quality
  19. Extension Filed
  20. 3 Complaints submitted on call
  21. After Hours CSI completed
  22. Extension denial complaint
  23. existing fraud case outcome complaint
  24. submitting 2nd level CET CSI