PTPPDid notreceivestatementscomplaintExtensiondenialcomplaintCall PullRequestOffsetReversalDenialComplaintInterestRatecomplaint3Complaintssubmittedon callRecordingDisclosure100%QualityNon-PTUIpaymentExtensionFiledEmployeeFeedbackPAYAfterHours CSIcompletedMPAYPhonenumberremovalrequestsubmitting2nd levelCET CSILate FeewaivercomplaintmultipletransferscomplaintProgramComplaintexistingfraud caseoutcomecomplaintNew YorkLanguagePreferenceExtensionApprovedLetterRequestCSIPTPPDid notreceivestatementscomplaintExtensiondenialcomplaintCall PullRequestOffsetReversalDenialComplaintInterestRatecomplaint3Complaintssubmittedon callRecordingDisclosure100%QualityNon-PTUIpaymentExtensionFiledEmployeeFeedbackPAYAfterHours CSIcompletedMPAYPhonenumberremovalrequestsubmitting2nd levelCET CSILate FeewaivercomplaintmultipletransferscomplaintProgramComplaintexistingfraud caseoutcomecomplaintNew YorkLanguagePreferenceExtensionApprovedLetterRequestCSI

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PTPP
  2. Did not receive statements complaint
  3. Extension denial complaint
  4. Call Pull Request
  5. Offset Reversal Denial Complaint
  6. Interest Rate complaint
  7. 3 Complaints submitted on call
  8. Recording Disclosure
  9. 100% Quality
  10. Non-PTUI payment
  11. Extension Filed
  12. Employee Feedback
  13. PAY
  14. After Hours CSI completed
  15. MPAY
  16. Phone number removal request
  17. submitting 2nd level CET CSI
  18. Late Fee waiver complaint
  19. multiple transfers complaint
  20. Program Complaint
  21. existing fraud case outcome complaint
  22. New York Language Preference
  23. Extension Approved
  24. Letter Request CSI