ExtensionFiledmultipletransferscomplaintPhonenumberremovalrequestPTPPDid notreceivestatementscomplaintMPAYNon-PTUIpaymentsubmitting2nd levelCET CSILate FeewaivercomplaintInterestRatecomplaint3Complaintssubmittedon callOffsetReversalDenialComplaintExtensiondenialcomplaintRecordingDisclosureCall PullRequestexistingfraud caseoutcomecomplaintEmployeeFeedbackNew YorkLanguagePreferenceExtensionApproved100%QualityLetterRequestCSIProgramComplaintPAYAfterHours CSIcompletedExtensionFiledmultipletransferscomplaintPhonenumberremovalrequestPTPPDid notreceivestatementscomplaintMPAYNon-PTUIpaymentsubmitting2nd levelCET CSILate FeewaivercomplaintInterestRatecomplaint3Complaintssubmittedon callOffsetReversalDenialComplaintExtensiondenialcomplaintRecordingDisclosureCall PullRequestexistingfraud caseoutcomecomplaintEmployeeFeedbackNew YorkLanguagePreferenceExtensionApproved100%QualityLetterRequestCSIProgramComplaintPAYAfterHours CSIcompleted

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Extension Filed
  2. multiple transfers complaint
  3. Phone number removal request
  4. PTPP
  5. Did not receive statements complaint
  6. MPAY
  7. Non-PTUI payment
  8. submitting 2nd level CET CSI
  9. Late Fee waiver complaint
  10. Interest Rate complaint
  11. 3 Complaints submitted on call
  12. Offset Reversal Denial Complaint
  13. Extension denial complaint
  14. Recording Disclosure
  15. Call Pull Request
  16. existing fraud case outcome complaint
  17. Employee Feedback
  18. New York Language Preference
  19. Extension Approved
  20. 100% Quality
  21. Letter Request CSI
  22. Program Complaint
  23. PAY
  24. After Hours CSI completed