ExtensiondenialcomplaintDid notreceivestatementscomplaintExtensionFiledExtensionApprovedRecordingDisclosurePhonenumberremovalrequestmultipletransferscomplaintPTPPsubmitting2nd levelCET CSIAfterHours CSIcompletedInterestRatecomplaintEmployeeFeedbackLetterRequestCSIProgramComplaintCall PullRequestPAYOffsetReversalDenialComplaintNon-PTUIpaymentexistingfraud caseoutcomecomplaint100%QualityNew YorkLanguagePreferenceMPAY3Complaintssubmittedon callLate FeewaivercomplaintExtensiondenialcomplaintDid notreceivestatementscomplaintExtensionFiledExtensionApprovedRecordingDisclosurePhonenumberremovalrequestmultipletransferscomplaintPTPPsubmitting2nd levelCET CSIAfterHours CSIcompletedInterestRatecomplaintEmployeeFeedbackLetterRequestCSIProgramComplaintCall PullRequestPAYOffsetReversalDenialComplaintNon-PTUIpaymentexistingfraud caseoutcomecomplaint100%QualityNew YorkLanguagePreferenceMPAY3Complaintssubmittedon callLate Feewaivercomplaint

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Extension denial complaint
  2. Did not receive statements complaint
  3. Extension Filed
  4. Extension Approved
  5. Recording Disclosure
  6. Phone number removal request
  7. multiple transfers complaint
  8. PTPP
  9. submitting 2nd level CET CSI
  10. After Hours CSI completed
  11. Interest Rate complaint
  12. Employee Feedback
  13. Letter Request CSI
  14. Program Complaint
  15. Call Pull Request
  16. PAY
  17. Offset Reversal Denial Complaint
  18. Non-PTUI payment
  19. existing fraud case outcome complaint
  20. 100% Quality
  21. New York Language Preference
  22. MPAY
  23. 3 Complaints submitted on call
  24. Late Fee waiver complaint