3Complaintssubmittedon callExtensionFiledPTPPEmployeeFeedbackPAYCall PullRequestInterestRatecomplaintPhonenumberremovalrequestLetterRequestCSIRecordingDisclosure100%QualitymultipletransferscomplaintDid notreceivestatementscomplaintexistingfraud caseoutcomecomplaintAfterHours CSIcompletedExtensiondenialcomplaintLate FeewaivercomplaintNew YorkLanguagePreferenceNon-PTUIpaymentsubmitting2nd levelCET CSIExtensionApprovedOffsetReversalDenialComplaintProgramComplaintMPAY3Complaintssubmittedon callExtensionFiledPTPPEmployeeFeedbackPAYCall PullRequestInterestRatecomplaintPhonenumberremovalrequestLetterRequestCSIRecordingDisclosure100%QualitymultipletransferscomplaintDid notreceivestatementscomplaintexistingfraud caseoutcomecomplaintAfterHours CSIcompletedExtensiondenialcomplaintLate FeewaivercomplaintNew YorkLanguagePreferenceNon-PTUIpaymentsubmitting2nd levelCET CSIExtensionApprovedOffsetReversalDenialComplaintProgramComplaintMPAY

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 Complaints submitted on call
  2. Extension Filed
  3. PTPP
  4. Employee Feedback
  5. PAY
  6. Call Pull Request
  7. Interest Rate complaint
  8. Phone number removal request
  9. Letter Request CSI
  10. Recording Disclosure
  11. 100% Quality
  12. multiple transfers complaint
  13. Did not receive statements complaint
  14. existing fraud case outcome complaint
  15. After Hours CSI completed
  16. Extension denial complaint
  17. Late Fee waiver complaint
  18. New York Language Preference
  19. Non-PTUI payment
  20. submitting 2nd level CET CSI
  21. Extension Approved
  22. Offset Reversal Denial Complaint
  23. Program Complaint
  24. MPAY