Late FeewaivercomplaintCall PullRequestsubmitting2nd levelCET CSIPAYExtensiondenialcomplaintDid notreceivestatementscomplaintOffsetReversalDenialComplaint3Complaintssubmittedon callmultipletransferscomplaintExtensionApprovedMPAYProgramComplaintAfterHours CSIcompletedPhonenumberremovalrequest100%QualityLetterRequestCSINew YorkLanguagePreferenceexistingfraud caseoutcomecomplaintPTPPRecordingDisclosureNon-PTUIpaymentExtensionFiledEmployeeFeedbackInterestRatecomplaintLate FeewaivercomplaintCall PullRequestsubmitting2nd levelCET CSIPAYExtensiondenialcomplaintDid notreceivestatementscomplaintOffsetReversalDenialComplaint3Complaintssubmittedon callmultipletransferscomplaintExtensionApprovedMPAYProgramComplaintAfterHours CSIcompletedPhonenumberremovalrequest100%QualityLetterRequestCSINew YorkLanguagePreferenceexistingfraud caseoutcomecomplaintPTPPRecordingDisclosureNon-PTUIpaymentExtensionFiledEmployeeFeedbackInterestRatecomplaint

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Late Fee waiver complaint
  2. Call Pull Request
  3. submitting 2nd level CET CSI
  4. PAY
  5. Extension denial complaint
  6. Did not receive statements complaint
  7. Offset Reversal Denial Complaint
  8. 3 Complaints submitted on call
  9. multiple transfers complaint
  10. Extension Approved
  11. MPAY
  12. Program Complaint
  13. After Hours CSI completed
  14. Phone number removal request
  15. 100% Quality
  16. Letter Request CSI
  17. New York Language Preference
  18. existing fraud case outcome complaint
  19. PTPP
  20. Recording Disclosure
  21. Non-PTUI payment
  22. Extension Filed
  23. Employee Feedback
  24. Interest Rate complaint