Non-PTUIpaymentExtensionFiledexistingfraud caseoutcomecomplaintsubmitting2nd levelCET CSICall PullRequestExtensiondenialcomplaintOffsetReversalDenialComplaintInterestRatecomplaintLate FeewaivercomplaintPhonenumberremovalrequestAfterHours CSIcompletedPTPPPAY3Complaintssubmittedon callProgramComplaintLetterRequestCSIExtensionApprovedRecordingDisclosureEmployeeFeedbackNew YorkLanguagePreferenceMPAYmultipletransferscomplaint100%QualityDid notreceivestatementscomplaintNon-PTUIpaymentExtensionFiledexistingfraud caseoutcomecomplaintsubmitting2nd levelCET CSICall PullRequestExtensiondenialcomplaintOffsetReversalDenialComplaintInterestRatecomplaintLate FeewaivercomplaintPhonenumberremovalrequestAfterHours CSIcompletedPTPPPAY3Complaintssubmittedon callProgramComplaintLetterRequestCSIExtensionApprovedRecordingDisclosureEmployeeFeedbackNew YorkLanguagePreferenceMPAYmultipletransferscomplaint100%QualityDid notreceivestatementscomplaint

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Non-PTUI payment
  2. Extension Filed
  3. existing fraud case outcome complaint
  4. submitting 2nd level CET CSI
  5. Call Pull Request
  6. Extension denial complaint
  7. Offset Reversal Denial Complaint
  8. Interest Rate complaint
  9. Late Fee waiver complaint
  10. Phone number removal request
  11. After Hours CSI completed
  12. PTPP
  13. PAY
  14. 3 Complaints submitted on call
  15. Program Complaint
  16. Letter Request CSI
  17. Extension Approved
  18. Recording Disclosure
  19. Employee Feedback
  20. New York Language Preference
  21. MPAY
  22. multiple transfers complaint
  23. 100% Quality
  24. Did not receive statements complaint