InterestRatecomplaintNew YorkLanguagePreference3Complaintssubmittedon callAfterHours CSIcompletedNon-PTUIpaymentOffsetReversalDenialComplaintMPAYLetterRequestCSILate FeewaivercomplaintProgramComplaintExtensionFiledPhonenumberremovalrequestexistingfraud caseoutcomecomplaintmultipletransferscomplaintCall PullRequestsubmitting2nd levelCET CSIDid notreceivestatementscomplaintExtensiondenialcomplaintPAY100%QualityEmployeeFeedbackExtensionApprovedRecordingDisclosurePTPPInterestRatecomplaintNew YorkLanguagePreference3Complaintssubmittedon callAfterHours CSIcompletedNon-PTUIpaymentOffsetReversalDenialComplaintMPAYLetterRequestCSILate FeewaivercomplaintProgramComplaintExtensionFiledPhonenumberremovalrequestexistingfraud caseoutcomecomplaintmultipletransferscomplaintCall PullRequestsubmitting2nd levelCET CSIDid notreceivestatementscomplaintExtensiondenialcomplaintPAY100%QualityEmployeeFeedbackExtensionApprovedRecordingDisclosurePTPP

CET MDD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interest Rate complaint
  2. New York Language Preference
  3. 3 Complaints submitted on call
  4. After Hours CSI completed
  5. Non-PTUI payment
  6. Offset Reversal Denial Complaint
  7. MPAY
  8. Letter Request CSI
  9. Late Fee waiver complaint
  10. Program Complaint
  11. Extension Filed
  12. Phone number removal request
  13. existing fraud case outcome complaint
  14. multiple transfers complaint
  15. Call Pull Request
  16. submitting 2nd level CET CSI
  17. Did not receive statements complaint
  18. Extension denial complaint
  19. PAY
  20. 100% Quality
  21. Employee Feedback
  22. Extension Approved
  23. Recording Disclosure
  24. PTPP