WorkaroundAutomationProblemUX (Userexperience)ServiceRequestPrioritisationIncidentSLAFocusonvalueContinuousimprovementMetricUserIncidentmanagementServicerequestmanagementServicerequestmanagementService levelmanagementServicerequestfulfilmentProviderChangeServiceConfigurationItemEmotionalIntelligenceCustomerTicketWorkaroundAutomationProblemUX (Userexperience)ServiceRequestPrioritisationIncidentSLAFocusonvalueContinuousimprovementMetricUserIncidentmanagementServicerequestmanagementServicerequestmanagementService levelmanagementServicerequestfulfilmentProviderChangeServiceConfigurationItemEmotionalIntelligenceCustomerTicket

Service Desk Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Workaround
  2. Automation
  3. Problem
  4. UX (User experience)
  5. Service Request
  6. Prioritisation
  7. Incident
  8. SLA
  9. Focus on value
  10. Continuous improvement
  11. Metric
  12. User
  13. Incident management
  14. Service request management
  15. Service request management
  16. Service level management
  17. Service request fulfilment
  18. Provider
  19. Change
  20. Service
  21. Configuration Item
  22. Emotional Intelligence
  23. Customer
  24. Ticket