ProblemWorkaroundContinuousimprovementUX (Userexperience)PrioritisationSLAEmotionalIntelligenceCustomerFocusonvalueIncidentChangeServicerequestmanagementConfigurationItemIncidentmanagementService levelmanagementMetricUserServiceRequestTicketServicerequestmanagementAutomationServiceServicerequestfulfilmentProviderProblemWorkaroundContinuousimprovementUX (Userexperience)PrioritisationSLAEmotionalIntelligenceCustomerFocusonvalueIncidentChangeServicerequestmanagementConfigurationItemIncidentmanagementService levelmanagementMetricUserServiceRequestTicketServicerequestmanagementAutomationServiceServicerequestfulfilmentProvider

Service Desk Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Problem
  2. Workaround
  3. Continuous improvement
  4. UX (User experience)
  5. Prioritisation
  6. SLA
  7. Emotional Intelligence
  8. Customer
  9. Focus on value
  10. Incident
  11. Change
  12. Service request management
  13. Configuration Item
  14. Incident management
  15. Service level management
  16. Metric
  17. User
  18. Service Request
  19. Ticket
  20. Service request management
  21. Automation
  22. Service
  23. Service request fulfilment
  24. Provider