ChangeUserServicerequestmanagementServiceTicketProviderAutomationIncidentmanagementContinuousimprovementEmotionalIntelligenceServicerequestfulfilmentFocusonvaluePrioritisationServiceRequestCustomerMetricIncidentUX (Userexperience)WorkaroundProblemServicerequestmanagementSLAService levelmanagementConfigurationItemChangeUserServicerequestmanagementServiceTicketProviderAutomationIncidentmanagementContinuousimprovementEmotionalIntelligenceServicerequestfulfilmentFocusonvaluePrioritisationServiceRequestCustomerMetricIncidentUX (Userexperience)WorkaroundProblemServicerequestmanagementSLAService levelmanagementConfigurationItem

Service Desk Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change
  2. User
  3. Service request management
  4. Service
  5. Ticket
  6. Provider
  7. Automation
  8. Incident management
  9. Continuous improvement
  10. Emotional Intelligence
  11. Service request fulfilment
  12. Focus on value
  13. Prioritisation
  14. Service Request
  15. Customer
  16. Metric
  17. Incident
  18. UX (User experience)
  19. Workaround
  20. Problem
  21. Service request management
  22. SLA
  23. Service level management
  24. Configuration Item