HideyLeafHideyLeafPt no-showGive awrittenKudosCoveredsomeone(Lunch,Break, etc)HideyLeafPt wants tocheck in ormake anappt w/AsanteHideyLeafWhen a ptsays "buh bye"when hangingup the phoneor walking outSamedaycancelScheduleclean-up forsomeoneelsePt askswhere therestroomisScheduledpatient fromany waitliston anyscheduleHelped 2 co-workers with2 separatetasks or 2separate ptsHelped 2 co-workers with2 separatetasks or 2separate ptsComputerfroze andneeds to berestartedSurgery slotnot filled andscheduleopens foradd-onMom orsig otherspeaks forptPt stopsand asks ifthey needto check outPt still wants totalk to clinicaleven thoughyou answeredtheir questionsSomeonesays "umm"while talkingto a ptGive awrittenKudosSame dayadd-on/ok tosee a 15 +min late pt,any schedClinical callsto ask to no-show a pt ormake a pt anapptHideyLeafHideyLeafPt no-showGive awrittenKudosCoveredsomeone(Lunch,Break, etc)HideyLeafPt wants tocheck in ormake anappt w/AsanteHideyLeafWhen a ptsays "buh bye"when hangingup the phoneor walking outSamedaycancelScheduleclean-up forsomeoneelsePt askswhere therestroomisScheduledpatient fromany waitliston anyscheduleHelped 2 co-workers with2 separatetasks or 2separate ptsHelped 2 co-workers with2 separatetasks or 2separate ptsComputerfroze andneeds to berestartedSurgery slotnot filled andscheduleopens foradd-onMom orsig otherspeaks forptPt stopsand asks ifthey needto check outPt still wants totalk to clinicaleven thoughyou answeredtheir questionsSomeonesays "umm"while talkingto a ptGive awrittenKudosSame dayadd-on/ok tosee a 15 +min late pt,any schedClinical callsto ask to no-show a pt ormake a pt anappt

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hidey Leaf
  2. Hidey Leaf
  3. Pt no-show
  4. Give a written Kudos
  5. Covered someone (Lunch, Break, etc)
  6. Hidey Leaf
  7. Pt wants to check in or make an appt w/ Asante
  8. Hidey Leaf
  9. When a pt says "buh bye" when hanging up the phone or walking out
  10. Same day cancel
  11. Schedule clean-up for someone else
  12. Pt asks where the restroom is
  13. Scheduled patient from any waitlist on any schedule
  14. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  15. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  16. Computer froze and needs to be restarted
  17. Surgery slot not filled and schedule opens for add-on
  18. Mom or sig other speaks for pt
  19. Pt stops and asks if they need to check out
  20. Pt still wants to talk to clinical even though you answered their questions
  21. Someone says "umm" while talking to a pt
  22. Give a written Kudos
  23. Same day add-on/ok to see a 15 + min late pt, any sched
  24. Clinical calls to ask to no-show a pt or make a pt an appt