Pt wants tocheck in ormake anappt w/AsanteHideyLeafSamedaycancelHelped 2 co-workers with2 separatetasks or 2separate ptsComputerfroze andneeds to berestartedPt askswhere therestroomisClinical callsto ask to no-show a pt ormake a pt anapptPt no-showHideyLeafGive awrittenKudosWhen a ptsays "buh bye"when hangingup the phoneor walking outSurgery slotnot filled andscheduleopens foradd-onScheduleclean-up forsomeoneelseHideyLeafScheduledpatient fromany waitliston anyscheduleSame dayadd-on/ok tosee a 15 +min late pt,any schedHelped 2 co-workers with2 separatetasks or 2separate ptsSomeonesays "umm"while talkingto a ptHideyLeafPt stopsand asks ifthey needto check outPt still wants totalk to clinicaleven thoughyou answeredtheir questionsCoveredsomeone(Lunch,Break, etc)Give awrittenKudosMom orsig otherspeaks forptPt wants tocheck in ormake anappt w/AsanteHideyLeafSamedaycancelHelped 2 co-workers with2 separatetasks or 2separate ptsComputerfroze andneeds to berestartedPt askswhere therestroomisClinical callsto ask to no-show a pt ormake a pt anapptPt no-showHideyLeafGive awrittenKudosWhen a ptsays "buh bye"when hangingup the phoneor walking outSurgery slotnot filled andscheduleopens foradd-onScheduleclean-up forsomeoneelseHideyLeafScheduledpatient fromany waitliston anyscheduleSame dayadd-on/ok tosee a 15 +min late pt,any schedHelped 2 co-workers with2 separatetasks or 2separate ptsSomeonesays "umm"while talkingto a ptHideyLeafPt stopsand asks ifthey needto check outPt still wants totalk to clinicaleven thoughyou answeredtheir questionsCoveredsomeone(Lunch,Break, etc)Give awrittenKudosMom orsig otherspeaks forpt

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt wants to check in or make an appt w/ Asante
  2. Hidey Leaf
  3. Same day cancel
  4. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  5. Computer froze and needs to be restarted
  6. Pt asks where the restroom is
  7. Clinical calls to ask to no-show a pt or make a pt an appt
  8. Pt no-show
  9. Hidey Leaf
  10. Give a written Kudos
  11. When a pt says "buh bye" when hanging up the phone or walking out
  12. Surgery slot not filled and schedule opens for add-on
  13. Schedule clean-up for someone else
  14. Hidey Leaf
  15. Scheduled patient from any waitlist on any schedule
  16. Same day add-on/ok to see a 15 + min late pt, any sched
  17. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  18. Someone says "umm" while talking to a pt
  19. Hidey Leaf
  20. Pt stops and asks if they need to check out
  21. Pt still wants to talk to clinical even though you answered their questions
  22. Covered someone (Lunch, Break, etc)
  23. Give a written Kudos
  24. Mom or sig other speaks for pt