Scheduleclean-up forsomeoneelseMom orsig otherspeaks forptScheduledpatient fromany waitliston anyscheduleSamedaycancelSame dayadd-on/ok tosee a 15 +min late pt,any schedHideyLeafPt no-showHideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsPt wants tocheck in ormake anappt w/AsanteWhen a ptsays "buh bye"when hangingup the phoneor walking outClinical callsto ask to no-show a pt ormake a pt anapptSomeonesays "umm"while talkingto a ptComputerfroze andneeds to berestartedCoveredsomeone(Lunch,Break, etc)Give awrittenKudosSurgery slotnot filled andscheduleopens foradd-onGive awrittenKudosPt still wants totalk to clinicaleven thoughyou answeredtheir questionsHideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsPt askswhere therestroomisHideyLeafPt stopsand asks ifthey needto check outScheduleclean-up forsomeoneelseMom orsig otherspeaks forptScheduledpatient fromany waitliston anyscheduleSamedaycancelSame dayadd-on/ok tosee a 15 +min late pt,any schedHideyLeafPt no-showHideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsPt wants tocheck in ormake anappt w/AsanteWhen a ptsays "buh bye"when hangingup the phoneor walking outClinical callsto ask to no-show a pt ormake a pt anapptSomeonesays "umm"while talkingto a ptComputerfroze andneeds to berestartedCoveredsomeone(Lunch,Break, etc)Give awrittenKudosSurgery slotnot filled andscheduleopens foradd-onGive awrittenKudosPt still wants totalk to clinicaleven thoughyou answeredtheir questionsHideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsPt askswhere therestroomisHideyLeafPt stopsand asks ifthey needto check out

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule clean-up for someone else
  2. Mom or sig other speaks for pt
  3. Scheduled patient from any waitlist on any schedule
  4. Same day cancel
  5. Same day add-on/ok to see a 15 + min late pt, any sched
  6. Hidey Leaf
  7. Pt no-show
  8. Hidey Leaf
  9. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  10. Pt wants to check in or make an appt w/ Asante
  11. When a pt says "buh bye" when hanging up the phone or walking out
  12. Clinical calls to ask to no-show a pt or make a pt an appt
  13. Someone says "umm" while talking to a pt
  14. Computer froze and needs to be restarted
  15. Covered someone (Lunch, Break, etc)
  16. Give a written Kudos
  17. Surgery slot not filled and schedule opens for add-on
  18. Give a written Kudos
  19. Pt still wants to talk to clinical even though you answered their questions
  20. Hidey Leaf
  21. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  22. Pt asks where the restroom is
  23. Hidey Leaf
  24. Pt stops and asks if they need to check out