HideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsSurgery slotnot filled andscheduleopens foradd-onPt wants tocheck in ormake anappt w/AsanteHideyLeafPt no-showSamedaycancelHelped 2 co-workers with2 separatetasks or 2separate ptsSame dayadd-on/ok tosee a 15 +min late pt,any schedClinical callsto ask to no-show a pt ormake a pt anapptPt still wants totalk to clinicaleven thoughyou answeredtheir questionsScheduleclean-up forsomeoneelseWhen a ptsays "buh bye"when hangingup the phoneor walking outScheduledpatient fromany waitliston anyscheduleMom orsig otherspeaks forptHideyLeafGive awrittenKudosGive awrittenKudosPt stopsand asks ifthey needto check outPt askswhere therestroomisComputerfroze andneeds to berestartedHideyLeafSomeonesays "umm"while talkingto a ptCoveredsomeone(Lunch,Break, etc)HideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsSurgery slotnot filled andscheduleopens foradd-onPt wants tocheck in ormake anappt w/AsanteHideyLeafPt no-showSamedaycancelHelped 2 co-workers with2 separatetasks or 2separate ptsSame dayadd-on/ok tosee a 15 +min late pt,any schedClinical callsto ask to no-show a pt ormake a pt anapptPt still wants totalk to clinicaleven thoughyou answeredtheir questionsScheduleclean-up forsomeoneelseWhen a ptsays "buh bye"when hangingup the phoneor walking outScheduledpatient fromany waitliston anyscheduleMom orsig otherspeaks forptHideyLeafGive awrittenKudosGive awrittenKudosPt stopsand asks ifthey needto check outPt askswhere therestroomisComputerfroze andneeds to berestartedHideyLeafSomeonesays "umm"while talkingto a ptCoveredsomeone(Lunch,Break, etc)

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hidey Leaf
  2. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  3. Surgery slot not filled and schedule opens for add-on
  4. Pt wants to check in or make an appt w/ Asante
  5. Hidey Leaf
  6. Pt no-show
  7. Same day cancel
  8. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  9. Same day add-on/ok to see a 15 + min late pt, any sched
  10. Clinical calls to ask to no-show a pt or make a pt an appt
  11. Pt still wants to talk to clinical even though you answered their questions
  12. Schedule clean-up for someone else
  13. When a pt says "buh bye" when hanging up the phone or walking out
  14. Scheduled patient from any waitlist on any schedule
  15. Mom or sig other speaks for pt
  16. Hidey Leaf
  17. Give a written Kudos
  18. Give a written Kudos
  19. Pt stops and asks if they need to check out
  20. Pt asks where the restroom is
  21. Computer froze and needs to be restarted
  22. Hidey Leaf
  23. Someone says "umm" while talking to a pt
  24. Covered someone (Lunch, Break, etc)