(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt still wants to talk to clinical even though you answered their questions
Mom or sig other speaks for pt
Give a written Kudos
Pt no-show
Hidey Leaf
Computer froze and needs to be restarted
Clinical calls to ask to no-show a pt or make a pt an appt
Hidey Leaf
Helped 2 co-workers with 2 separate tasks or 2 separate pts
Helped 2 co-workers with 2 separate tasks or 2 separate pts
Someone says "umm" while talking to a pt
Hidey Leaf
When a pt says "buh bye" when hanging up the phone or walking out
Schedule clean-up for someone else
Pt wants to check in or make an appt w/ Asante
Hidey Leaf
Covered someone (Lunch, Break, etc)
Scheduled patient from any waitlist on any schedule
Give a written Kudos
Pt stops and asks if they need to check out
Same day cancel
Pt asks where the restroom is
Surgery slot not filled and schedule opens for add-on
Same day add-on/ok to see a 15 + min late pt, any sched
