Clinical callsto ask to no-show a pt ormake a pt anapptWhen a ptsays "buh bye"when hangingup the phoneor walking outComputerfroze andneeds to berestartedScheduledpatient fromany waitliston anyscheduleHideyLeafPt wants tocheck in ormake anappt w/AsanteSame dayadd-on/ok tosee a 15 +min late pt,any schedGive awrittenKudosHideyLeafSomeonesays "umm"while talkingto a ptPt no-showSamedaycancelCoveredsomeone(Lunch,Break, etc)Scheduleclean-up forsomeoneelseHelped 2 co-workers with2 separatetasks or 2separate ptsPt stopsand asks ifthey needto check outMom orsig otherspeaks forptHideyLeafHideyLeafGive awrittenKudosPt still wants totalk to clinicaleven thoughyou answeredtheir questionsSurgery slotnot filled andscheduleopens foradd-onPt askswhere therestroomisHelped 2 co-workers with2 separatetasks or 2separate ptsClinical callsto ask to no-show a pt ormake a pt anapptWhen a ptsays "buh bye"when hangingup the phoneor walking outComputerfroze andneeds to berestartedScheduledpatient fromany waitliston anyscheduleHideyLeafPt wants tocheck in ormake anappt w/AsanteSame dayadd-on/ok tosee a 15 +min late pt,any schedGive awrittenKudosHideyLeafSomeonesays "umm"while talkingto a ptPt no-showSamedaycancelCoveredsomeone(Lunch,Break, etc)Scheduleclean-up forsomeoneelseHelped 2 co-workers with2 separatetasks or 2separate ptsPt stopsand asks ifthey needto check outMom orsig otherspeaks forptHideyLeafHideyLeafGive awrittenKudosPt still wants totalk to clinicaleven thoughyou answeredtheir questionsSurgery slotnot filled andscheduleopens foradd-onPt askswhere therestroomisHelped 2 co-workers with2 separatetasks or 2separate pts

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clinical calls to ask to no-show a pt or make a pt an appt
  2. When a pt says "buh bye" when hanging up the phone or walking out
  3. Computer froze and needs to be restarted
  4. Scheduled patient from any waitlist on any schedule
  5. Hidey Leaf
  6. Pt wants to check in or make an appt w/ Asante
  7. Same day add-on/ok to see a 15 + min late pt, any sched
  8. Give a written Kudos
  9. Hidey Leaf
  10. Someone says "umm" while talking to a pt
  11. Pt no-show
  12. Same day cancel
  13. Covered someone (Lunch, Break, etc)
  14. Schedule clean-up for someone else
  15. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  16. Pt stops and asks if they need to check out
  17. Mom or sig other speaks for pt
  18. Hidey Leaf
  19. Hidey Leaf
  20. Give a written Kudos
  21. Pt still wants to talk to clinical even though you answered their questions
  22. Surgery slot not filled and schedule opens for add-on
  23. Pt asks where the restroom is
  24. Helped 2 co-workers with 2 separate tasks or 2 separate pts