Mom orsig otherspeaks forptPt askswhere therestroomisHideyLeafHideyLeafSomeonesays "umm"while talkingto a ptGive awrittenKudosHideyLeafScheduledpatient fromany waitliston anyscheduleHideyLeafComputerfroze andneeds to berestartedSurgery slotnot filled andscheduleopens foradd-onClinical callsto ask to no-show a pt ormake a pt anapptHelped 2 co-workers with2 separatetasks or 2separate ptsHelped 2 co-workers with2 separatetasks or 2separate ptsGive awrittenKudosPt no-showSamedaycancelCoveredsomeone(Lunch,Break, etc)Same dayadd-on/ok tosee a 15 +min late pt,any schedPt still wants totalk to clinicaleven thoughyou answeredtheir questionsPt stopsand asks ifthey needto check outScheduleclean-up forsomeoneelseWhen a ptsays "buh bye"when hangingup the phoneor walking outPt wants tocheck in ormake anappt w/AsanteMom orsig otherspeaks forptPt askswhere therestroomisHideyLeafHideyLeafSomeonesays "umm"while talkingto a ptGive awrittenKudosHideyLeafScheduledpatient fromany waitliston anyscheduleHideyLeafComputerfroze andneeds to berestartedSurgery slotnot filled andscheduleopens foradd-onClinical callsto ask to no-show a pt ormake a pt anapptHelped 2 co-workers with2 separatetasks or 2separate ptsHelped 2 co-workers with2 separatetasks or 2separate ptsGive awrittenKudosPt no-showSamedaycancelCoveredsomeone(Lunch,Break, etc)Same dayadd-on/ok tosee a 15 +min late pt,any schedPt still wants totalk to clinicaleven thoughyou answeredtheir questionsPt stopsand asks ifthey needto check outScheduleclean-up forsomeoneelseWhen a ptsays "buh bye"when hangingup the phoneor walking outPt wants tocheck in ormake anappt w/Asante

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mom or sig other speaks for pt
  2. Pt asks where the restroom is
  3. Hidey Leaf
  4. Hidey Leaf
  5. Someone says "umm" while talking to a pt
  6. Give a written Kudos
  7. Hidey Leaf
  8. Scheduled patient from any waitlist on any schedule
  9. Hidey Leaf
  10. Computer froze and needs to be restarted
  11. Surgery slot not filled and schedule opens for add-on
  12. Clinical calls to ask to no-show a pt or make a pt an appt
  13. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  14. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  15. Give a written Kudos
  16. Pt no-show
  17. Same day cancel
  18. Covered someone (Lunch, Break, etc)
  19. Same day add-on/ok to see a 15 + min late pt, any sched
  20. Pt still wants to talk to clinical even though you answered their questions
  21. Pt stops and asks if they need to check out
  22. Schedule clean-up for someone else
  23. When a pt says "buh bye" when hanging up the phone or walking out
  24. Pt wants to check in or make an appt w/ Asante