(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When a pt says "buh bye" when hanging up the phone or walking out
Same day cancel
Hidey Leaf
Pt wants to check in or make an appt w/ Asante
Covered someone (Lunch, Break, etc)
Helped 2 co-workers with 2 separate tasks or 2 separate pts
Give a written Kudos
Pt no-show
Hidey Leaf
Clinical calls to ask to no-show a pt or make a pt an appt
Schedule clean-up for someone else
Someone says "umm" while talking to a pt
Scheduled patient from any waitlist on any schedule
Pt stops and asks if they need to check out
Helped 2 co-workers with 2 separate tasks or 2 separate pts
Computer froze and needs to be restarted
Pt asks where the restroom is
Surgery slot not filled and schedule opens for add-on
Give a written Kudos
Hidey Leaf
Hidey Leaf
Mom or sig other speaks for pt
Same day add-on/ok to see a 15 + min late pt, any sched
Pt still wants to talk to clinical even though you answered their questions
