Give awrittenKudosScheduleclean-up forsomeoneelsePt no-showScheduledpatient fromany waitliston anyscheduleHideyLeafCoveredsomeone(Lunch,Break, etc)HideyLeafPt wants tocheck in ormake anappt w/AsantePt askswhere therestroomisClinical callsto ask to no-show a pt ormake a pt anapptWhen a ptsays "buh bye"when hangingup the phoneor walking outHideyLeafMom orsig otherspeaks forptHelped 2 co-workers with2 separatetasks or 2separate ptsSurgery slotnot filled andscheduleopens foradd-onComputerfroze andneeds to berestartedHideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsPt stopsand asks ifthey needto check outSame dayadd-on/ok tosee a 15 +min late pt,any schedSomeonesays "umm"while talkingto a ptPt still wants totalk to clinicaleven thoughyou answeredtheir questionsSamedaycancelGive awrittenKudosGive awrittenKudosScheduleclean-up forsomeoneelsePt no-showScheduledpatient fromany waitliston anyscheduleHideyLeafCoveredsomeone(Lunch,Break, etc)HideyLeafPt wants tocheck in ormake anappt w/AsantePt askswhere therestroomisClinical callsto ask to no-show a pt ormake a pt anapptWhen a ptsays "buh bye"when hangingup the phoneor walking outHideyLeafMom orsig otherspeaks forptHelped 2 co-workers with2 separatetasks or 2separate ptsSurgery slotnot filled andscheduleopens foradd-onComputerfroze andneeds to berestartedHideyLeafHelped 2 co-workers with2 separatetasks or 2separate ptsPt stopsand asks ifthey needto check outSame dayadd-on/ok tosee a 15 +min late pt,any schedSomeonesays "umm"while talkingto a ptPt still wants totalk to clinicaleven thoughyou answeredtheir questionsSamedaycancelGive awrittenKudos

Front Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a written Kudos
  2. Schedule clean-up for someone else
  3. Pt no-show
  4. Scheduled patient from any waitlist on any schedule
  5. Hidey Leaf
  6. Covered someone (Lunch, Break, etc)
  7. Hidey Leaf
  8. Pt wants to check in or make an appt w/ Asante
  9. Pt asks where the restroom is
  10. Clinical calls to ask to no-show a pt or make a pt an appt
  11. When a pt says "buh bye" when hanging up the phone or walking out
  12. Hidey Leaf
  13. Mom or sig other speaks for pt
  14. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  15. Surgery slot not filled and schedule opens for add-on
  16. Computer froze and needs to be restarted
  17. Hidey Leaf
  18. Helped 2 co-workers with 2 separate tasks or 2 separate pts
  19. Pt stops and asks if they need to check out
  20. Same day add-on/ok to see a 15 + min late pt, any sched
  21. Someone says "umm" while talking to a pt
  22. Pt still wants to talk to clinical even though you answered their questions
  23. Same day cancel
  24. Give a written Kudos