Pt has noideaabouttheir insMom orsig otherspeaks forptClincal callsto ask to no-show a pt ormake a pt anapptPtdeclinesto take apicture"Are wecontractedw/ thatins"HideyleafPt didn'tbringins cardA pt says"Buh bye"when hangingup the phoneor walking outSamedaycancelSurgery slotnot filled andscheduleopens foradd-onsPt stopsand asks ifthey needsto check outPt no-showsSomeonedidn't dotheirphreesiaScheduled ptfrom waitliston anyscheduleHelp aco-workerw/ a taskTake ptpaymentWhensomeone says"buh bye"when hangingup the phoneGive awrittenkudosTE/LPackrunningbehindHelp aco-workerw/ a taskPt payswithcashHelp a co-workerwith ataskSame dayadd-on/ ok tosee a 15 +min late pt,any schedTalkedto a ptupstairsPt has noideaabouttheir insMom orsig otherspeaks forptClincal callsto ask to no-show a pt ormake a pt anapptPtdeclinesto take apicture"Are wecontractedw/ thatins"HideyleafPt didn'tbringins cardA pt says"Buh bye"when hangingup the phoneor walking outSamedaycancelSurgery slotnot filled andscheduleopens foradd-onsPt stopsand asks ifthey needsto check outPt no-showsSomeonedidn't dotheirphreesiaScheduled ptfrom waitliston anyscheduleHelp aco-workerw/ a taskTake ptpaymentWhensomeone says"buh bye"when hangingup the phoneGive awrittenkudosTE/LPackrunningbehindHelp aco-workerw/ a taskPt payswithcashHelp a co-workerwith ataskSame dayadd-on/ ok tosee a 15 +min late pt,any schedTalkedto a ptupstairs

Billing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt has no idea about their ins
  2. Mom or sig other speaks for pt
  3. Clincal calls to ask to no-show a pt or make a pt an appt
  4. Pt declines to take a picture
  5. "Are we contracted w/ that ins"
  6. Hidey leaf
  7. Pt didn't bring ins card
  8. A pt says "Buh bye" when hanging up the phone or walking out
  9. Same day cancel
  10. Surgery slot not filled and schedule opens for add-ons
  11. Pt stops and asks if they needs to check out
  12. Pt no-shows
  13. Someone didn't do their phreesia
  14. Scheduled pt from waitlist on any schedule
  15. Help a co-worker w/ a task
  16. Take pt payment
  17. When someone says "buh bye" when hanging up the phone
  18. Give a written kudos
  19. TE/LPack running behind
  20. Help a co-worker w/ a task
  21. Pt pays with cash
  22. Help a co-worker with a task
  23. Same day add-on/ ok to see a 15 + min late pt, any sched
  24. Talked to a pt upstairs