A pt says"Buh bye"when hangingup the phoneor walking outHideyleaf"Are wecontractedw/ thatins"Mom orsig otherspeaks forptGive awrittenkudosPt no-showsSurgery slotnot filled andscheduleopens foradd-onsTE/LPackrunningbehindTake ptpaymentPtdeclinesto take apictureScheduled ptfrom waitliston anyschedulePt stopsand asks ifthey needsto check outSamedaycancelSame dayadd-on/ ok tosee a 15 +min late pt,any schedHelp aco-workerw/ a taskSomeonedidn't dotheirphreesiaPt didn'tbringins cardPt payswithcashTalkedto a ptupstairsClincal callsto ask to no-show a pt ormake a pt anapptHelp a co-workerwith ataskHelp aco-workerw/ a taskWhensomeone says"buh bye"when hangingup the phonePt has noideaabouttheir insA pt says"Buh bye"when hangingup the phoneor walking outHideyleaf"Are wecontractedw/ thatins"Mom orsig otherspeaks forptGive awrittenkudosPt no-showsSurgery slotnot filled andscheduleopens foradd-onsTE/LPackrunningbehindTake ptpaymentPtdeclinesto take apictureScheduled ptfrom waitliston anyschedulePt stopsand asks ifthey needsto check outSamedaycancelSame dayadd-on/ ok tosee a 15 +min late pt,any schedHelp aco-workerw/ a taskSomeonedidn't dotheirphreesiaPt didn'tbringins cardPt payswithcashTalkedto a ptupstairsClincal callsto ask to no-show a pt ormake a pt anapptHelp a co-workerwith ataskHelp aco-workerw/ a taskWhensomeone says"buh bye"when hangingup the phonePt has noideaabouttheir ins

Billing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A pt says "Buh bye" when hanging up the phone or walking out
  2. Hidey leaf
  3. "Are we contracted w/ that ins"
  4. Mom or sig other speaks for pt
  5. Give a written kudos
  6. Pt no-shows
  7. Surgery slot not filled and schedule opens for add-ons
  8. TE/LPack running behind
  9. Take pt payment
  10. Pt declines to take a picture
  11. Scheduled pt from waitlist on any schedule
  12. Pt stops and asks if they needs to check out
  13. Same day cancel
  14. Same day add-on/ ok to see a 15 + min late pt, any sched
  15. Help a co-worker w/ a task
  16. Someone didn't do their phreesia
  17. Pt didn't bring ins card
  18. Pt pays with cash
  19. Talked to a pt upstairs
  20. Clincal calls to ask to no-show a pt or make a pt an appt
  21. Help a co-worker with a task
  22. Help a co-worker w/ a task
  23. When someone says "buh bye" when hanging up the phone
  24. Pt has no idea about their ins