Scheduled a new patient Confirming appt details Pharmacy calling PHI calling Billing question Reporting a fever Scheduled same day appointment Secure chat to RN team Medication clarification Reporting a cough Home Health agency calling Rescheduling an appointment Patient running late Insurance department calling Prior authorization Returning a missed call Silent call Calling about FMLA Call was dropped Call from another UTSW department Wrong clinic Refill encounter Telehealth issue Insurance referral Scheduled a new patient Confirming appt details Pharmacy calling PHI calling Billing question Reporting a fever Scheduled same day appointment Secure chat to RN team Medication clarification Reporting a cough Home Health agency calling Rescheduling an appointment Patient running late Insurance department calling Prior authorization Returning a missed call Silent call Calling about FMLA Call was dropped Call from another UTSW department Wrong clinic Refill encounter Telehealth issue Insurance referral
(Print)
I-Scheduled a new patient
O-Confirming appt details
N-Pharmacy calling
G-PHI calling
G-Billing question
B-Reporting a fever
G-Scheduled same day appointment
O-Secure chat to RN team
I-Medication clarification
N-Reporting a cough
N-Home Health agency calling
O-Rescheduling an appointment
I-Patient running late
B-Insurance department calling
B-Prior authorization
B-Returning a missed call
I-Silent call
G-
Calling about FMLA
O-Call was dropped
G-Call from another UTSW department
N-Wrong clinic
B-Refill encounter
I-Telehealth issue
O-Insurance referral
