Refill encounter Pharmacy calling Returning a missed call Patient running late Telehealth issue Scheduled a new patient Prior authorization PHI calling Wrong clinic Silent call Home Health agency calling Reporting a cough Scheduled same day appointment Confirming appt details Insurance referral Reporting a fever Call was dropped Secure chat to RN team Calling about FMLA Billing question Call from another UTSW department Rescheduling an appointment Medication clarification Insurance department calling Refill encounter Pharmacy calling Returning a missed call Patient running late Telehealth issue Scheduled a new patient Prior authorization PHI calling Wrong clinic Silent call Home Health agency calling Reporting a cough Scheduled same day appointment Confirming appt details Insurance referral Reporting a fever Call was dropped Secure chat to RN team Calling about FMLA Billing question Call from another UTSW department Rescheduling an appointment Medication clarification Insurance department calling
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Refill encounter
N-Pharmacy calling
B-Returning a missed call
I-Patient running late
I-Telehealth issue
I-Scheduled a new patient
B-Prior authorization
G-PHI calling
N-Wrong clinic
I-Silent call
N-Home Health agency calling
N-Reporting a cough
G-Scheduled same day appointment
O-Confirming appt details
O-Insurance referral
B-Reporting a fever
O-Call was dropped
O-Secure chat to RN team
G-
Calling about FMLA
G-Billing question
G-Call from another UTSW department
O-Rescheduling an appointment
I-Medication clarification
B-Insurance department calling