Scheduled a new patient Calling about FMLA Medication clarification Secure chat to RN team Prior authorization Call was dropped Rescheduling an appointment Reporting a cough PHI calling Pharmacy calling Refill encounter Telehealth issue Call from another UTSW department Silent call Scheduled same day appointment Billing question Home Health agency calling Returning a missed call Insurance department calling Insurance referral Patient running late Wrong clinic Reporting a fever Confirming appt details Scheduled a new patient Calling about FMLA Medication clarification Secure chat to RN team Prior authorization Call was dropped Rescheduling an appointment Reporting a cough PHI calling Pharmacy calling Refill encounter Telehealth issue Call from another UTSW department Silent call Scheduled same day appointment Billing question Home Health agency calling Returning a missed call Insurance department calling Insurance referral Patient running late Wrong clinic Reporting a fever Confirming appt details
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Scheduled a new patient
G-
Calling about FMLA
I-Medication clarification
O-Secure chat to RN team
B-Prior authorization
O-Call was dropped
O-Rescheduling an appointment
N-Reporting a cough
G-PHI calling
N-Pharmacy calling
B-Refill encounter
I-Telehealth issue
G-Call from another UTSW department
I-Silent call
G-Scheduled same day appointment
G-Billing question
N-Home Health agency calling
B-Returning a missed call
B-Insurance department calling
O-Insurance referral
I-Patient running late
N-Wrong clinic
B-Reporting a fever
O-Confirming appt details