Insurance department calling Telehealth issue Confirming appt details Scheduled same day appointment Prior authorization Silent call Billing question Pharmacy calling Scheduled a new patient Medication clarification Returning a missed call Insurance referral Home Health agency calling Rescheduling an appointment Patient running late Call from another UTSW department Wrong clinic Call was dropped PHI calling Calling about FMLA Secure chat to RN team Reporting a cough Reporting a fever Refill encounter Insurance department calling Telehealth issue Confirming appt details Scheduled same day appointment Prior authorization Silent call Billing question Pharmacy calling Scheduled a new patient Medication clarification Returning a missed call Insurance referral Home Health agency calling Rescheduling an appointment Patient running late Call from another UTSW department Wrong clinic Call was dropped PHI calling Calling about FMLA Secure chat to RN team Reporting a cough Reporting a fever Refill encounter
(Print)
B-Insurance department calling
I-Telehealth issue
O-Confirming appt details
G-Scheduled same day appointment
B-Prior authorization
I-Silent call
G-Billing question
N-Pharmacy calling
I-Scheduled a new patient
I-Medication clarification
B-Returning a missed call
O-Insurance referral
N-Home Health agency calling
O-Rescheduling an appointment
I-Patient running late
G-Call from another UTSW department
N-Wrong clinic
O-Call was dropped
G-PHI calling
G-
Calling about FMLA
O-Secure chat to RN team
N-Reporting a cough
B-Reporting a fever
B-Refill encounter
