Insurance department calling Silent call PHI calling Returning a missed call Insurance referral Call from another UTSW department Medication clarification Secure chat to RN team Refill encounter Reporting a fever Confirming appt details Wrong clinic Pharmacy calling Telehealth issue Call was dropped Scheduled a new patient Home Health agency calling Billing question Calling about FMLA Rescheduling an appointment Prior authorization Reporting a cough Scheduled same day appointment Patient running late Insurance department calling Silent call PHI calling Returning a missed call Insurance referral Call from another UTSW department Medication clarification Secure chat to RN team Refill encounter Reporting a fever Confirming appt details Wrong clinic Pharmacy calling Telehealth issue Call was dropped Scheduled a new patient Home Health agency calling Billing question Calling about FMLA Rescheduling an appointment Prior authorization Reporting a cough Scheduled same day appointment Patient running late
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Insurance department calling
I-Silent call
G-PHI calling
B-Returning a missed call
O-Insurance referral
G-Call from another UTSW department
I-Medication clarification
O-Secure chat to RN team
B-Refill encounter
B-Reporting a fever
O-Confirming appt details
N-Wrong clinic
N-Pharmacy calling
I-Telehealth issue
O-Call was dropped
I-Scheduled a new patient
N-Home Health agency calling
G-Billing question
G-
Calling about FMLA
O-Rescheduling an appointment
B-Prior authorization
N-Reporting a cough
G-Scheduled same day appointment
I-Patient running late