Call was dropped Scheduled a new patient Scheduled same day appointment Prior authorization Returning a missed call Confirming appt details Medication clarification Insurance referral Billing question Reporting a fever Wrong clinic Telehealth issue Pharmacy calling Silent call Secure chat to RN team Home Health agency calling Insurance department calling Patient running late Rescheduling an appointment Calling about FMLA Call from another UTSW department Refill encounter PHI calling Reporting a cough Call was dropped Scheduled a new patient Scheduled same day appointment Prior authorization Returning a missed call Confirming appt details Medication clarification Insurance referral Billing question Reporting a fever Wrong clinic Telehealth issue Pharmacy calling Silent call Secure chat to RN team Home Health agency calling Insurance department calling Patient running late Rescheduling an appointment Calling about FMLA Call from another UTSW department Refill encounter PHI calling Reporting a cough
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Call was dropped
I-Scheduled a new patient
G-Scheduled same day appointment
B-Prior authorization
B-Returning a missed call
O-Confirming appt details
I-Medication clarification
O-Insurance referral
G-Billing question
B-Reporting a fever
N-Wrong clinic
I-Telehealth issue
N-Pharmacy calling
I-Silent call
O-Secure chat to RN team
N-Home Health agency calling
B-Insurance department calling
I-Patient running late
O-Rescheduling an appointment
G-
Calling about FMLA
G-Call from another UTSW department
B-Refill encounter
G-PHI calling
N-Reporting a cough