Billing question Calling about FMLA Reporting a cough PHI calling Prior authorization Refill encounter Call was dropped Scheduled same day appointment Call from another UTSW department Pharmacy calling Secure chat to RN team Patient running late Wrong clinic Confirming appt details Reporting a fever Rescheduling an appointment Insurance department calling Returning a missed call Medication clarification Scheduled a new patient Home Health agency calling Insurance referral Silent call Telehealth issue Billing question Calling about FMLA Reporting a cough PHI calling Prior authorization Refill encounter Call was dropped Scheduled same day appointment Call from another UTSW department Pharmacy calling Secure chat to RN team Patient running late Wrong clinic Confirming appt details Reporting a fever Rescheduling an appointment Insurance department calling Returning a missed call Medication clarification Scheduled a new patient Home Health agency calling Insurance referral Silent call Telehealth issue
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Billing question
G-
Calling about FMLA
N-Reporting a cough
G-PHI calling
B-Prior authorization
B-Refill encounter
O-Call was dropped
G-Scheduled same day appointment
G-Call from another UTSW department
N-Pharmacy calling
O-Secure chat to RN team
I-Patient running late
N-Wrong clinic
O-Confirming appt details
B-Reporting a fever
O-Rescheduling an appointment
B-Insurance department calling
B-Returning a missed call
I-Medication clarification
I-Scheduled a new patient
N-Home Health agency calling
O-Insurance referral
I-Silent call
I-Telehealth issue