Booked10+callsWalkedcustomerthroughsigning anestimateBooked agas leaksearchLearnedsomethingnew todayBooked15+callsRemoveddispatch feefromcoworkersjobMade acustomerlaughBooked ajob from aformsubmissionMade 10+happycallsCustomermentionedhow helpfulyou werecalled15+ SAMrenewalsBookingrateabove90%Booked a callfor customerthat justwantedpricingDispatched5+techniciansLoggedintosharepointScheduleda SAMinspectionSent anauthorizationformAssistedanotherdepartmentTransferred2+ calls toBlakeRespondedto 2+emailsTurned afrownupsidedownSold 3+SamplansAssistedservicemanagerwith taskPositivefeedbackfrom outsideour officeNOsamedayAICalled amissed callback andbookedSpoke to thesamecustomer 3+times in onedayFollowedup on 2+jobs onholdUsedcustomername on4+ callsBooked10+callsWalkedcustomerthroughsigning anestimateBooked agas leaksearchLearnedsomethingnew todayBooked15+callsRemoveddispatch feefromcoworkersjobMade acustomerlaughBooked ajob from aformsubmissionMade 10+happycallsCustomermentionedhow helpfulyou werecalled15+ SAMrenewalsBookingrateabove90%Booked a callfor customerthat justwantedpricingDispatched5+techniciansLoggedintosharepointScheduleda SAMinspectionSent anauthorizationformAssistedanotherdepartmentTransferred2+ calls toBlakeRespondedto 2+emailsTurned afrownupsidedownSold 3+SamplansAssistedservicemanagerwith taskPositivefeedbackfrom outsideour officeNOsamedayAICalled amissed callback andbookedSpoke to thesamecustomer 3+times in onedayFollowedup on 2+jobs onholdUsedcustomername on4+ calls

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked 10+ calls
  2. Walked customer through signing an estimate
  3. Booked a gas leak search
  4. Learned something new today
  5. Booked 15+ calls
  6. Removed dispatch fee from coworkers job
  7. Made a customer laugh
  8. Booked a job from a form submission
  9. Made 10+ happy calls
  10. Customer mentioned how helpful you were
  11. called 15+ SAM renewals
  12. Booking rate above 90%
  13. Booked a call for customer that just wanted pricing
  14. Dispatched 5+ technicians
  15. Logged into sharepoint
  16. Scheduled a SAM inspection
  17. Sent an authorization form
  18. Assisted another department
  19. Transferred 2+ calls to Blake
  20. Responded to 2+ emails
  21. Turned a frown upside down
  22. Sold 3+ Sam plans
  23. Assisted service manager with task
  24. Positive feedback from outside our office
  25. NO sameday AI
  26. Called a missed call back and booked
  27. Spoke to the same customer 3+ times in one day
  28. Followed up on 2+ jobs on hold
  29. Used customer name on 4+ calls