Booked15+callsSold 3+SamplansWalkedcustomerthroughsigning anestimateLoggedintosharepointFollowedup on 2+jobs onholdLearnedsomethingnew todayPositivefeedbackfrom outsideour officecalled15+ SAMrenewalsBooked ajob from aformsubmissionCalled amissed callback andbookedBooked a callfor customerthat justwantedpricingMade 10+happycallsSpoke to thesamecustomer 3+times in onedayScheduleda SAMinspectionAssistedanotherdepartmentNOsamedayAISent anauthorizationformTransferred2+ calls toBlakeAssistedservicemanagerwith taskDispatched5+techniciansTurned afrownupsidedownRespondedto 2+emailsCustomermentionedhow helpfulyou wereBookingrateabove90%Made acustomerlaughUsedcustomername on4+ callsRemoveddispatch feefromcoworkersjobBooked agas leaksearchBooked10+callsBooked15+callsSold 3+SamplansWalkedcustomerthroughsigning anestimateLoggedintosharepointFollowedup on 2+jobs onholdLearnedsomethingnew todayPositivefeedbackfrom outsideour officecalled15+ SAMrenewalsBooked ajob from aformsubmissionCalled amissed callback andbookedBooked a callfor customerthat justwantedpricingMade 10+happycallsSpoke to thesamecustomer 3+times in onedayScheduleda SAMinspectionAssistedanotherdepartmentNOsamedayAISent anauthorizationformTransferred2+ calls toBlakeAssistedservicemanagerwith taskDispatched5+techniciansTurned afrownupsidedownRespondedto 2+emailsCustomermentionedhow helpfulyou wereBookingrateabove90%Made acustomerlaughUsedcustomername on4+ callsRemoveddispatch feefromcoworkersjobBooked agas leaksearchBooked10+calls

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked 15+ calls
  2. Sold 3+ Sam plans
  3. Walked customer through signing an estimate
  4. Logged into sharepoint
  5. Followed up on 2+ jobs on hold
  6. Learned something new today
  7. Positive feedback from outside our office
  8. called 15+ SAM renewals
  9. Booked a job from a form submission
  10. Called a missed call back and booked
  11. Booked a call for customer that just wanted pricing
  12. Made 10+ happy calls
  13. Spoke to the same customer 3+ times in one day
  14. Scheduled a SAM inspection
  15. Assisted another department
  16. NO sameday AI
  17. Sent an authorization form
  18. Transferred 2+ calls to Blake
  19. Assisted service manager with task
  20. Dispatched 5+ technicians
  21. Turned a frown upside down
  22. Responded to 2+ emails
  23. Customer mentioned how helpful you were
  24. Booking rate above 90%
  25. Made a customer laugh
  26. Used customer name on 4+ calls
  27. Removed dispatch fee from coworkers job
  28. Booked a gas leak search
  29. Booked 10+ calls