Followedup on 2+jobs onholdAssistedservicemanagerwith taskTurned afrownupsidedownPositivefeedbackfrom outsideour officeCalled amissed callback andbookedMade acustomerlaughTransferred2+ calls toBlakeWalkedcustomerthroughsigning anestimateBooked agas leaksearchCustomermentionedhow helpfulyou wereMade 10+happycallsBooked10+callsScheduleda SAMinspectionDispatched5+techniciansLearnedsomethingnew todaySpoke to thesamecustomer 3+times in onedayAssistedanotherdepartmentBookingrateabove90%Respondedto 2+emailsBooked a callfor customerthat justwantedpricingSent anauthorizationformLoggedintosharepointBooked ajob from aformsubmissionRemoveddispatch feefromcoworkersjobcalled15+ SAMrenewalsNOsamedayAIBooked15+callsSold 3+SamplansUsedcustomername on4+ callsFollowedup on 2+jobs onholdAssistedservicemanagerwith taskTurned afrownupsidedownPositivefeedbackfrom outsideour officeCalled amissed callback andbookedMade acustomerlaughTransferred2+ calls toBlakeWalkedcustomerthroughsigning anestimateBooked agas leaksearchCustomermentionedhow helpfulyou wereMade 10+happycallsBooked10+callsScheduleda SAMinspectionDispatched5+techniciansLearnedsomethingnew todaySpoke to thesamecustomer 3+times in onedayAssistedanotherdepartmentBookingrateabove90%Respondedto 2+emailsBooked a callfor customerthat justwantedpricingSent anauthorizationformLoggedintosharepointBooked ajob from aformsubmissionRemoveddispatch feefromcoworkersjobcalled15+ SAMrenewalsNOsamedayAIBooked15+callsSold 3+SamplansUsedcustomername on4+ calls

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Followed up on 2+ jobs on hold
  2. Assisted service manager with task
  3. Turned a frown upside down
  4. Positive feedback from outside our office
  5. Called a missed call back and booked
  6. Made a customer laugh
  7. Transferred 2+ calls to Blake
  8. Walked customer through signing an estimate
  9. Booked a gas leak search
  10. Customer mentioned how helpful you were
  11. Made 10+ happy calls
  12. Booked 10+ calls
  13. Scheduled a SAM inspection
  14. Dispatched 5+ technicians
  15. Learned something new today
  16. Spoke to the same customer 3+ times in one day
  17. Assisted another department
  18. Booking rate above 90%
  19. Responded to 2+ emails
  20. Booked a call for customer that just wanted pricing
  21. Sent an authorization form
  22. Logged into sharepoint
  23. Booked a job from a form submission
  24. Removed dispatch fee from coworkers job
  25. called 15+ SAM renewals
  26. NO sameday AI
  27. Booked 15+ calls
  28. Sold 3+ Sam plans
  29. Used customer name on 4+ calls