Scheduleda SAMinspectionBookingrateabove90%Usedcustomername on4+ callsPositivefeedbackfrom outsideour officeMade acustomerlaughNOsamedayAIFollowedup on 2+jobs onholdMade 10+happycallsAssistedservicemanagerwith taskWalkedcustomerthroughsigning anestimateLoggedintosharepointCalled amissed callback andbookedAssistedanotherdepartmentRemoveddispatch feefromcoworkersjobBooked15+callsDispatched5+techniciansBooked a callfor customerthat justwantedpricingTurned afrownupsidedownBooked10+callsTransferred2+ calls toBlakeCustomermentionedhow helpfulyou wereSpoke to thesamecustomer 3+times in onedaycalled15+ SAMrenewalsLearnedsomethingnew todaySent anauthorizationformBooked ajob from aformsubmissionRespondedto 2+emailsBooked agas leaksearchSold 3+SamplansScheduleda SAMinspectionBookingrateabove90%Usedcustomername on4+ callsPositivefeedbackfrom outsideour officeMade acustomerlaughNOsamedayAIFollowedup on 2+jobs onholdMade 10+happycallsAssistedservicemanagerwith taskWalkedcustomerthroughsigning anestimateLoggedintosharepointCalled amissed callback andbookedAssistedanotherdepartmentRemoveddispatch feefromcoworkersjobBooked15+callsDispatched5+techniciansBooked a callfor customerthat justwantedpricingTurned afrownupsidedownBooked10+callsTransferred2+ calls toBlakeCustomermentionedhow helpfulyou wereSpoke to thesamecustomer 3+times in onedaycalled15+ SAMrenewalsLearnedsomethingnew todaySent anauthorizationformBooked ajob from aformsubmissionRespondedto 2+emailsBooked agas leaksearchSold 3+Samplans

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled a SAM inspection
  2. Booking rate above 90%
  3. Used customer name on 4+ calls
  4. Positive feedback from outside our office
  5. Made a customer laugh
  6. NO sameday AI
  7. Followed up on 2+ jobs on hold
  8. Made 10+ happy calls
  9. Assisted service manager with task
  10. Walked customer through signing an estimate
  11. Logged into sharepoint
  12. Called a missed call back and booked
  13. Assisted another department
  14. Removed dispatch fee from coworkers job
  15. Booked 15+ calls
  16. Dispatched 5+ technicians
  17. Booked a call for customer that just wanted pricing
  18. Turned a frown upside down
  19. Booked 10+ calls
  20. Transferred 2+ calls to Blake
  21. Customer mentioned how helpful you were
  22. Spoke to the same customer 3+ times in one day
  23. called 15+ SAM renewals
  24. Learned something new today
  25. Sent an authorization form
  26. Booked a job from a form submission
  27. Responded to 2+ emails
  28. Booked a gas leak search
  29. Sold 3+ Sam plans