Booked15+callsSent anauthorizationformLearnedsomethingnew todayScheduleda SAMinspectionNOsamedayAICalled amissed callback andbookedFollowedup on 2+jobs onholdBooked ajob from aformsubmissionDispatched5+techniciansBooked agas leaksearchCustomermentionedhow helpfulyou werecalled15+ SAMrenewalsLoggedintosharepointMade acustomerlaughRespondedto 2+emailsAssistedservicemanagerwith taskBooked a callfor customerthat justwantedpricingMade 10+happycallsTurned afrownupsidedownBookingrateabove90%Transferred2+ calls toBlakeSpoke to thesamecustomer 3+times in onedayWalkedcustomerthroughsigning anestimateUsedcustomername on4+ callsPositivefeedbackfrom outsideour officeSold 3+SamplansAssistedanotherdepartmentRemoveddispatch feefromcoworkersjobBooked10+callsBooked15+callsSent anauthorizationformLearnedsomethingnew todayScheduleda SAMinspectionNOsamedayAICalled amissed callback andbookedFollowedup on 2+jobs onholdBooked ajob from aformsubmissionDispatched5+techniciansBooked agas leaksearchCustomermentionedhow helpfulyou werecalled15+ SAMrenewalsLoggedintosharepointMade acustomerlaughRespondedto 2+emailsAssistedservicemanagerwith taskBooked a callfor customerthat justwantedpricingMade 10+happycallsTurned afrownupsidedownBookingrateabove90%Transferred2+ calls toBlakeSpoke to thesamecustomer 3+times in onedayWalkedcustomerthroughsigning anestimateUsedcustomername on4+ callsPositivefeedbackfrom outsideour officeSold 3+SamplansAssistedanotherdepartmentRemoveddispatch feefromcoworkersjobBooked10+calls

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked 15+ calls
  2. Sent an authorization form
  3. Learned something new today
  4. Scheduled a SAM inspection
  5. NO sameday AI
  6. Called a missed call back and booked
  7. Followed up on 2+ jobs on hold
  8. Booked a job from a form submission
  9. Dispatched 5+ technicians
  10. Booked a gas leak search
  11. Customer mentioned how helpful you were
  12. called 15+ SAM renewals
  13. Logged into sharepoint
  14. Made a customer laugh
  15. Responded to 2+ emails
  16. Assisted service manager with task
  17. Booked a call for customer that just wanted pricing
  18. Made 10+ happy calls
  19. Turned a frown upside down
  20. Booking rate above 90%
  21. Transferred 2+ calls to Blake
  22. Spoke to the same customer 3+ times in one day
  23. Walked customer through signing an estimate
  24. Used customer name on 4+ calls
  25. Positive feedback from outside our office
  26. Sold 3+ Sam plans
  27. Assisted another department
  28. Removed dispatch fee from coworkers job
  29. Booked 10+ calls