Booked10+callsTransferred2+ calls toBlakePositivefeedbackfrom outsideour officeUsedcustomername on4+ callsSpoke to thesamecustomer 3+times in onedayNOsamedayAIDispatched5+techniciansSent anauthorizationformBooked a callfor customerthat justwantedpricingLearnedsomethingnew todayCalled amissed callback andbookedRespondedto 2+emailsTurned afrownupsidedownCustomermentionedhow helpfulyou wereBooked15+callsAssistedservicemanagerwith taskBooked agas leaksearchBooked ajob from aformsubmissionMade 10+happycallsAssistedanotherdepartmentFollowedup on 2+jobs onholdRemoveddispatch feefromcoworkersjobWalkedcustomerthroughsigning anestimateMade acustomerlaughBookingrateabove90%Sold 3+SamplansScheduleda SAMinspectioncalled15+ SAMrenewalsLoggedintosharepointBooked10+callsTransferred2+ calls toBlakePositivefeedbackfrom outsideour officeUsedcustomername on4+ callsSpoke to thesamecustomer 3+times in onedayNOsamedayAIDispatched5+techniciansSent anauthorizationformBooked a callfor customerthat justwantedpricingLearnedsomethingnew todayCalled amissed callback andbookedRespondedto 2+emailsTurned afrownupsidedownCustomermentionedhow helpfulyou wereBooked15+callsAssistedservicemanagerwith taskBooked agas leaksearchBooked ajob from aformsubmissionMade 10+happycallsAssistedanotherdepartmentFollowedup on 2+jobs onholdRemoveddispatch feefromcoworkersjobWalkedcustomerthroughsigning anestimateMade acustomerlaughBookingrateabove90%Sold 3+SamplansScheduleda SAMinspectioncalled15+ SAMrenewalsLoggedintosharepoint

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked 10+ calls
  2. Transferred 2+ calls to Blake
  3. Positive feedback from outside our office
  4. Used customer name on 4+ calls
  5. Spoke to the same customer 3+ times in one day
  6. NO sameday AI
  7. Dispatched 5+ technicians
  8. Sent an authorization form
  9. Booked a call for customer that just wanted pricing
  10. Learned something new today
  11. Called a missed call back and booked
  12. Responded to 2+ emails
  13. Turned a frown upside down
  14. Customer mentioned how helpful you were
  15. Booked 15+ calls
  16. Assisted service manager with task
  17. Booked a gas leak search
  18. Booked a job from a form submission
  19. Made 10+ happy calls
  20. Assisted another department
  21. Followed up on 2+ jobs on hold
  22. Removed dispatch fee from coworkers job
  23. Walked customer through signing an estimate
  24. Made a customer laugh
  25. Booking rate above 90%
  26. Sold 3+ Sam plans
  27. Scheduled a SAM inspection
  28. called 15+ SAM renewals
  29. Logged into sharepoint