Positivefeedbackfrom outsideour officeTurned afrownupsidedownSent anauthorizationformRespondedto 2+emailsSold 3+Samplanscalled15+ SAMrenewalsScheduleda SAMinspectionBooked10+callsRemoveddispatch feefromcoworkersjobMade 10+happycallsDispatched5+techniciansBookingrateabove90%NOsamedayAIBooked15+callsCustomermentionedhow helpfulyou wereTransferred2+ calls toBlakeBooked ajob from aformsubmissionCalled amissed callback andbookedBooked agas leaksearchBooked a callfor customerthat justwantedpricingFollowedup on 2+jobs onholdAssistedservicemanagerwith taskAssistedanotherdepartmentMade acustomerlaughUsedcustomername on4+ callsLoggedintosharepointWalkedcustomerthroughsigning anestimateLearnedsomethingnew todaySpoke to thesamecustomer 3+times in onedayPositivefeedbackfrom outsideour officeTurned afrownupsidedownSent anauthorizationformRespondedto 2+emailsSold 3+Samplanscalled15+ SAMrenewalsScheduleda SAMinspectionBooked10+callsRemoveddispatch feefromcoworkersjobMade 10+happycallsDispatched5+techniciansBookingrateabove90%NOsamedayAIBooked15+callsCustomermentionedhow helpfulyou wereTransferred2+ calls toBlakeBooked ajob from aformsubmissionCalled amissed callback andbookedBooked agas leaksearchBooked a callfor customerthat justwantedpricingFollowedup on 2+jobs onholdAssistedservicemanagerwith taskAssistedanotherdepartmentMade acustomerlaughUsedcustomername on4+ callsLoggedintosharepointWalkedcustomerthroughsigning anestimateLearnedsomethingnew todaySpoke to thesamecustomer 3+times in oneday

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive feedback from outside our office
  2. Turned a frown upside down
  3. Sent an authorization form
  4. Responded to 2+ emails
  5. Sold 3+ Sam plans
  6. called 15+ SAM renewals
  7. Scheduled a SAM inspection
  8. Booked 10+ calls
  9. Removed dispatch fee from coworkers job
  10. Made 10+ happy calls
  11. Dispatched 5+ technicians
  12. Booking rate above 90%
  13. NO sameday AI
  14. Booked 15+ calls
  15. Customer mentioned how helpful you were
  16. Transferred 2+ calls to Blake
  17. Booked a job from a form submission
  18. Called a missed call back and booked
  19. Booked a gas leak search
  20. Booked a call for customer that just wanted pricing
  21. Followed up on 2+ jobs on hold
  22. Assisted service manager with task
  23. Assisted another department
  24. Made a customer laugh
  25. Used customer name on 4+ calls
  26. Logged into sharepoint
  27. Walked customer through signing an estimate
  28. Learned something new today
  29. Spoke to the same customer 3+ times in one day