Booked agas leaksearchLoggedintosharepointScheduleda SAMinspectionCalled amissed callback andbookedSold 3+SamplansFollowedup on 2+jobs onholdBooked15+callsAssistedanotherdepartmentRespondedto 2+emailsPositivefeedbackfrom outsideour officeAssistedservicemanagerwith taskNOsamedayAICustomermentionedhow helpfulyou wereTurned afrownupsidedownBooked a callfor customerthat justwantedpricingBookingrateabove90%called15+ SAMrenewalsMade 10+happycallsBooked10+callsMade acustomerlaughLearnedsomethingnew todaySent anauthorizationformUsedcustomername on4+ callsTransferred2+ calls toBlakeRemoveddispatch feefromcoworkersjobBooked ajob from aformsubmissionDispatched5+techniciansWalkedcustomerthroughsigning anestimateSpoke to thesamecustomer 3+times in onedayBooked agas leaksearchLoggedintosharepointScheduleda SAMinspectionCalled amissed callback andbookedSold 3+SamplansFollowedup on 2+jobs onholdBooked15+callsAssistedanotherdepartmentRespondedto 2+emailsPositivefeedbackfrom outsideour officeAssistedservicemanagerwith taskNOsamedayAICustomermentionedhow helpfulyou wereTurned afrownupsidedownBooked a callfor customerthat justwantedpricingBookingrateabove90%called15+ SAMrenewalsMade 10+happycallsBooked10+callsMade acustomerlaughLearnedsomethingnew todaySent anauthorizationformUsedcustomername on4+ callsTransferred2+ calls toBlakeRemoveddispatch feefromcoworkersjobBooked ajob from aformsubmissionDispatched5+techniciansWalkedcustomerthroughsigning anestimateSpoke to thesamecustomer 3+times in oneday

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a gas leak search
  2. Logged into sharepoint
  3. Scheduled a SAM inspection
  4. Called a missed call back and booked
  5. Sold 3+ Sam plans
  6. Followed up on 2+ jobs on hold
  7. Booked 15+ calls
  8. Assisted another department
  9. Responded to 2+ emails
  10. Positive feedback from outside our office
  11. Assisted service manager with task
  12. NO sameday AI
  13. Customer mentioned how helpful you were
  14. Turned a frown upside down
  15. Booked a call for customer that just wanted pricing
  16. Booking rate above 90%
  17. called 15+ SAM renewals
  18. Made 10+ happy calls
  19. Booked 10+ calls
  20. Made a customer laugh
  21. Learned something new today
  22. Sent an authorization form
  23. Used customer name on 4+ calls
  24. Transferred 2+ calls to Blake
  25. Removed dispatch fee from coworkers job
  26. Booked a job from a form submission
  27. Dispatched 5+ technicians
  28. Walked customer through signing an estimate
  29. Spoke to the same customer 3+ times in one day