Followedup on 2+jobs onholdMade acustomerlaughScheduleda SAMinspectionTransferred2+ calls toBlakeCalled amissed callback andbookedMade 10+happycallsBooked agas leaksearchSpoke to thesamecustomer 3+times in onedayLoggedintosharepointWalkedcustomerthroughsigning anestimateBooked a callfor customerthat justwantedpricingPositivefeedbackfrom outsideour officecalled15+ SAMrenewalsUsedcustomername on4+ callsNOsamedayAILearnedsomethingnew todayDispatched5+techniciansRemoveddispatch feefromcoworkersjobAssistedservicemanagerwith taskSold 3+SamplansBookingrateabove90%Booked15+callsBooked10+callsBooked ajob from aformsubmissionAssistedanotherdepartmentSent anauthorizationformRespondedto 2+emailsCustomermentionedhow helpfulyou wereTurned afrownupsidedownFollowedup on 2+jobs onholdMade acustomerlaughScheduleda SAMinspectionTransferred2+ calls toBlakeCalled amissed callback andbookedMade 10+happycallsBooked agas leaksearchSpoke to thesamecustomer 3+times in onedayLoggedintosharepointWalkedcustomerthroughsigning anestimateBooked a callfor customerthat justwantedpricingPositivefeedbackfrom outsideour officecalled15+ SAMrenewalsUsedcustomername on4+ callsNOsamedayAILearnedsomethingnew todayDispatched5+techniciansRemoveddispatch feefromcoworkersjobAssistedservicemanagerwith taskSold 3+SamplansBookingrateabove90%Booked15+callsBooked10+callsBooked ajob from aformsubmissionAssistedanotherdepartmentSent anauthorizationformRespondedto 2+emailsCustomermentionedhow helpfulyou wereTurned afrownupsidedown

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Followed up on 2+ jobs on hold
  2. Made a customer laugh
  3. Scheduled a SAM inspection
  4. Transferred 2+ calls to Blake
  5. Called a missed call back and booked
  6. Made 10+ happy calls
  7. Booked a gas leak search
  8. Spoke to the same customer 3+ times in one day
  9. Logged into sharepoint
  10. Walked customer through signing an estimate
  11. Booked a call for customer that just wanted pricing
  12. Positive feedback from outside our office
  13. called 15+ SAM renewals
  14. Used customer name on 4+ calls
  15. NO sameday AI
  16. Learned something new today
  17. Dispatched 5+ technicians
  18. Removed dispatch fee from coworkers job
  19. Assisted service manager with task
  20. Sold 3+ Sam plans
  21. Booking rate above 90%
  22. Booked 15+ calls
  23. Booked 10+ calls
  24. Booked a job from a form submission
  25. Assisted another department
  26. Sent an authorization form
  27. Responded to 2+ emails
  28. Customer mentioned how helpful you were
  29. Turned a frown upside down