Removeddispatch feefromcoworkersjobMade 10+happycallsLearnedsomethingnew todayCustomermentionedhow helpfulyou wereMade acustomerlaughBooked15+callsSent anauthorizationformRespondedto 2+emailsLoggedintosharepointBooked ajob from aformsubmissionAssistedservicemanagerwith taskBooked a callfor customerthat justwantedpricingWalkedcustomerthroughsigning anestimateAssistedanotherdepartmentcalled15+ SAMrenewalsNOsamedayAISold 3+SamplansBookingrateabove90%Booked agas leaksearchDispatched5+techniciansBooked10+callsCalled amissed callback andbookedSpoke to thesamecustomer 3+times in onedayTurned afrownupsidedownUsedcustomername on4+ callsScheduleda SAMinspectionTransferred2+ calls toBlakePositivefeedbackfrom outsideour officeFollowedup on 2+jobs onholdRemoveddispatch feefromcoworkersjobMade 10+happycallsLearnedsomethingnew todayCustomermentionedhow helpfulyou wereMade acustomerlaughBooked15+callsSent anauthorizationformRespondedto 2+emailsLoggedintosharepointBooked ajob from aformsubmissionAssistedservicemanagerwith taskBooked a callfor customerthat justwantedpricingWalkedcustomerthroughsigning anestimateAssistedanotherdepartmentcalled15+ SAMrenewalsNOsamedayAISold 3+SamplansBookingrateabove90%Booked agas leaksearchDispatched5+techniciansBooked10+callsCalled amissed callback andbookedSpoke to thesamecustomer 3+times in onedayTurned afrownupsidedownUsedcustomername on4+ callsScheduleda SAMinspectionTransferred2+ calls toBlakePositivefeedbackfrom outsideour officeFollowedup on 2+jobs onhold

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Removed dispatch fee from coworkers job
  2. Made 10+ happy calls
  3. Learned something new today
  4. Customer mentioned how helpful you were
  5. Made a customer laugh
  6. Booked 15+ calls
  7. Sent an authorization form
  8. Responded to 2+ emails
  9. Logged into sharepoint
  10. Booked a job from a form submission
  11. Assisted service manager with task
  12. Booked a call for customer that just wanted pricing
  13. Walked customer through signing an estimate
  14. Assisted another department
  15. called 15+ SAM renewals
  16. NO sameday AI
  17. Sold 3+ Sam plans
  18. Booking rate above 90%
  19. Booked a gas leak search
  20. Dispatched 5+ technicians
  21. Booked 10+ calls
  22. Called a missed call back and booked
  23. Spoke to the same customer 3+ times in one day
  24. Turned a frown upside down
  25. Used customer name on 4+ calls
  26. Scheduled a SAM inspection
  27. Transferred 2+ calls to Blake
  28. Positive feedback from outside our office
  29. Followed up on 2+ jobs on hold