Booked a callfor customerthat justwantedpricingTransferred2+ calls toBlakeMade acustomerlaughBooked15+callsRespondedto 2+emailsBooked ajob from aformsubmissionWalkedcustomerthroughsigning anestimatecalled15+ SAMrenewalsUsedcustomername on4+ callsSpoke to thesamecustomer 3+times in onedayCustomermentionedhow helpfulyou wereBookingrateabove90%Assistedservicemanagerwith taskMade 10+happycallsCalled amissed callback andbookedFollowedup on 2+jobs onholdNOsamedayAISent anauthorizationformSold 3+SamplansTurned afrownupsidedownPositivefeedbackfrom outsideour officeLearnedsomethingnew todayBooked agas leaksearchBooked10+callsDispatched5+techniciansScheduleda SAMinspectionAssistedanotherdepartmentLoggedintosharepointRemoveddispatch feefromcoworkersjobBooked a callfor customerthat justwantedpricingTransferred2+ calls toBlakeMade acustomerlaughBooked15+callsRespondedto 2+emailsBooked ajob from aformsubmissionWalkedcustomerthroughsigning anestimatecalled15+ SAMrenewalsUsedcustomername on4+ callsSpoke to thesamecustomer 3+times in onedayCustomermentionedhow helpfulyou wereBookingrateabove90%Assistedservicemanagerwith taskMade 10+happycallsCalled amissed callback andbookedFollowedup on 2+jobs onholdNOsamedayAISent anauthorizationformSold 3+SamplansTurned afrownupsidedownPositivefeedbackfrom outsideour officeLearnedsomethingnew todayBooked agas leaksearchBooked10+callsDispatched5+techniciansScheduleda SAMinspectionAssistedanotherdepartmentLoggedintosharepointRemoveddispatch feefromcoworkersjob

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a call for customer that just wanted pricing
  2. Transferred 2+ calls to Blake
  3. Made a customer laugh
  4. Booked 15+ calls
  5. Responded to 2+ emails
  6. Booked a job from a form submission
  7. Walked customer through signing an estimate
  8. called 15+ SAM renewals
  9. Used customer name on 4+ calls
  10. Spoke to the same customer 3+ times in one day
  11. Customer mentioned how helpful you were
  12. Booking rate above 90%
  13. Assisted service manager with task
  14. Made 10+ happy calls
  15. Called a missed call back and booked
  16. Followed up on 2+ jobs on hold
  17. NO sameday AI
  18. Sent an authorization form
  19. Sold 3+ Sam plans
  20. Turned a frown upside down
  21. Positive feedback from outside our office
  22. Learned something new today
  23. Booked a gas leak search
  24. Booked 10+ calls
  25. Dispatched 5+ technicians
  26. Scheduled a SAM inspection
  27. Assisted another department
  28. Logged into sharepoint
  29. Removed dispatch fee from coworkers job