Learnedsomethingnew todayScheduleda SAMinspectionCustomermentionedhow helpfulyou wereBooked agas leaksearchBooked a callfor customerthat justwantedpricingRespondedto 2+emailsBooked15+callsPositivefeedbackfrom outsideour officeTransferred2+ calls toBlakeFollowedup on 2+jobs onholdAssistedanotherdepartmentBookingrateabove90%Sold 3+SamplansRemoveddispatch feefromcoworkersjobcalled15+ SAMrenewalsLoggedintosharepointDispatched5+techniciansMade 10+happycallsBooked ajob from aformsubmissionBooked10+callsUsedcustomername on4+ callsSpoke to thesamecustomer 3+times in onedayTurned afrownupsidedownSent anauthorizationformCalled amissed callback andbookedWalkedcustomerthroughsigning anestimateNOsamedayAIMade acustomerlaughAssistedservicemanagerwith taskLearnedsomethingnew todayScheduleda SAMinspectionCustomermentionedhow helpfulyou wereBooked agas leaksearchBooked a callfor customerthat justwantedpricingRespondedto 2+emailsBooked15+callsPositivefeedbackfrom outsideour officeTransferred2+ calls toBlakeFollowedup on 2+jobs onholdAssistedanotherdepartmentBookingrateabove90%Sold 3+SamplansRemoveddispatch feefromcoworkersjobcalled15+ SAMrenewalsLoggedintosharepointDispatched5+techniciansMade 10+happycallsBooked ajob from aformsubmissionBooked10+callsUsedcustomername on4+ callsSpoke to thesamecustomer 3+times in onedayTurned afrownupsidedownSent anauthorizationformCalled amissed callback andbookedWalkedcustomerthroughsigning anestimateNOsamedayAIMade acustomerlaughAssistedservicemanagerwith task

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learned something new today
  2. Scheduled a SAM inspection
  3. Customer mentioned how helpful you were
  4. Booked a gas leak search
  5. Booked a call for customer that just wanted pricing
  6. Responded to 2+ emails
  7. Booked 15+ calls
  8. Positive feedback from outside our office
  9. Transferred 2+ calls to Blake
  10. Followed up on 2+ jobs on hold
  11. Assisted another department
  12. Booking rate above 90%
  13. Sold 3+ Sam plans
  14. Removed dispatch fee from coworkers job
  15. called 15+ SAM renewals
  16. Logged into sharepoint
  17. Dispatched 5+ technicians
  18. Made 10+ happy calls
  19. Booked a job from a form submission
  20. Booked 10+ calls
  21. Used customer name on 4+ calls
  22. Spoke to the same customer 3+ times in one day
  23. Turned a frown upside down
  24. Sent an authorization form
  25. Called a missed call back and booked
  26. Walked customer through signing an estimate
  27. NO sameday AI
  28. Made a customer laugh
  29. Assisted service manager with task