Respondedto 2+emailsLoggedintosharepointcalled15+ SAMrenewalsSent anauthorizationformDispatched5+techniciansWalkedcustomerthroughsigning anestimateAssistedanotherdepartmentCalled amissed callback andbookedAssistedservicemanagerwith taskPositivefeedbackfrom outsideour officeLearnedsomethingnew todayBooked10+callsBookingrateabove90%Made 10+happycallsNOsamedayAIBooked a callfor customerthat justwantedpricingBooked ajob from aformsubmissionSold 3+SamplansFollowedup on 2+jobs onholdCustomermentionedhow helpfulyou wereSpoke to thesamecustomer 3+times in onedayMade acustomerlaughRemoveddispatch feefromcoworkersjobBooked15+callsUsedcustomername on4+ callsScheduleda SAMinspectionBooked agas leaksearchTransferred2+ calls toBlakeTurned afrownupsidedownRespondedto 2+emailsLoggedintosharepointcalled15+ SAMrenewalsSent anauthorizationformDispatched5+techniciansWalkedcustomerthroughsigning anestimateAssistedanotherdepartmentCalled amissed callback andbookedAssistedservicemanagerwith taskPositivefeedbackfrom outsideour officeLearnedsomethingnew todayBooked10+callsBookingrateabove90%Made 10+happycallsNOsamedayAIBooked a callfor customerthat justwantedpricingBooked ajob from aformsubmissionSold 3+SamplansFollowedup on 2+jobs onholdCustomermentionedhow helpfulyou wereSpoke to thesamecustomer 3+times in onedayMade acustomerlaughRemoveddispatch feefromcoworkersjobBooked15+callsUsedcustomername on4+ callsScheduleda SAMinspectionBooked agas leaksearchTransferred2+ calls toBlakeTurned afrownupsidedown

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Responded to 2+ emails
  2. Logged into sharepoint
  3. called 15+ SAM renewals
  4. Sent an authorization form
  5. Dispatched 5+ technicians
  6. Walked customer through signing an estimate
  7. Assisted another department
  8. Called a missed call back and booked
  9. Assisted service manager with task
  10. Positive feedback from outside our office
  11. Learned something new today
  12. Booked 10+ calls
  13. Booking rate above 90%
  14. Made 10+ happy calls
  15. NO sameday AI
  16. Booked a call for customer that just wanted pricing
  17. Booked a job from a form submission
  18. Sold 3+ Sam plans
  19. Followed up on 2+ jobs on hold
  20. Customer mentioned how helpful you were
  21. Spoke to the same customer 3+ times in one day
  22. Made a customer laugh
  23. Removed dispatch fee from coworkers job
  24. Booked 15+ calls
  25. Used customer name on 4+ calls
  26. Scheduled a SAM inspection
  27. Booked a gas leak search
  28. Transferred 2+ calls to Blake
  29. Turned a frown upside down