Spoke to thesamecustomer 3+times in onedaySent anauthorizationformRemoveddispatch feefromcoworkersjobWalkedcustomerthroughsigning anestimatecalled15+ SAMrenewalsBooked15+callsCustomermentionedhow helpfulyou wereBooked ajob from aformsubmissionRespondedto 2+emailsCalled amissed callback andbookedUsedcustomername on4+ callsBooked10+callsBooked agas leaksearchNOsamedayAIBookingrateabove90%Made acustomerlaughDispatched5+techniciansSold 3+SamplansLearnedsomethingnew todayFollowedup on 2+jobs onholdBooked a callfor customerthat justwantedpricingMade 10+happycallsAssistedanotherdepartmentAssistedservicemanagerwith taskPositivefeedbackfrom outsideour officeLoggedintosharepointScheduleda SAMinspectionTurned afrownupsidedownTransferred2+ calls toBlakeSpoke to thesamecustomer 3+times in onedaySent anauthorizationformRemoveddispatch feefromcoworkersjobWalkedcustomerthroughsigning anestimatecalled15+ SAMrenewalsBooked15+callsCustomermentionedhow helpfulyou wereBooked ajob from aformsubmissionRespondedto 2+emailsCalled amissed callback andbookedUsedcustomername on4+ callsBooked10+callsBooked agas leaksearchNOsamedayAIBookingrateabove90%Made acustomerlaughDispatched5+techniciansSold 3+SamplansLearnedsomethingnew todayFollowedup on 2+jobs onholdBooked a callfor customerthat justwantedpricingMade 10+happycallsAssistedanotherdepartmentAssistedservicemanagerwith taskPositivefeedbackfrom outsideour officeLoggedintosharepointScheduleda SAMinspectionTurned afrownupsidedownTransferred2+ calls toBlake

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to the same customer 3+ times in one day
  2. Sent an authorization form
  3. Removed dispatch fee from coworkers job
  4. Walked customer through signing an estimate
  5. called 15+ SAM renewals
  6. Booked 15+ calls
  7. Customer mentioned how helpful you were
  8. Booked a job from a form submission
  9. Responded to 2+ emails
  10. Called a missed call back and booked
  11. Used customer name on 4+ calls
  12. Booked 10+ calls
  13. Booked a gas leak search
  14. NO sameday AI
  15. Booking rate above 90%
  16. Made a customer laugh
  17. Dispatched 5+ technicians
  18. Sold 3+ Sam plans
  19. Learned something new today
  20. Followed up on 2+ jobs on hold
  21. Booked a call for customer that just wanted pricing
  22. Made 10+ happy calls
  23. Assisted another department
  24. Assisted service manager with task
  25. Positive feedback from outside our office
  26. Logged into sharepoint
  27. Scheduled a SAM inspection
  28. Turned a frown upside down
  29. Transferred 2+ calls to Blake