Non Clientasks if weseebirds/reptilesO wantswritten RxFaxed/EmailedO asksaboutboardingO is askingfor someone(staff) inparticularPharmacyfaxes RxrequestSpayded/DistempermentPet atesomethingbizarreO SelfDiagnoses/MedicatesO wantstheir RXTODAYO walks in forRx/Food (didnot requestahead oftime)On holdwithanotherclinicAregularcallsCat isn't incarrier/ Dogdoesn'thave leashO parksby thewrongside door"Even foremergencycases?!"Theprinteris angrySomeonejustmoved tothe areaOther endis silentwhenansweringDr. JainsqueezessomethinginClient wehaven'tseen in >3years callsSomeonenot on thescheduleshows up>10 minphonecall"Run thistransactionoffline?"ClientswearsClientshares fartoo muchinformationSomeonejust wantsa RabiesshotBlue pearlis tooexpensiveHCsClientis madDr. Jaingets pagedto Nurse's/TreatmentImpromedcrashesUrineD/OCoughingdog walksin frontdoorNew ClientWalks in toEstablishO justwants anantibioticPhonecalldropsOwnerDisregardsDVMinstructionsRobocallO is usingtheir carbluetoothto callNon-Clientwantsmeds/foodSomeonebrings ustreats :)Staffmember hasa mentalbreakdownAlii needsmorefoodA PamCalledSomeonewants to speakto management(And won't saywhy)"HeyShorty"O wantsballparkestimateNOWStaplerjamsJaelynn getscovered in abodily fluid"I justspoke tosomeonethere"Client hasbeen herefor "XXyears"Madelinedrops/spillssomethingEar infectionneeds to beseenurgentlyO calls forsick petafter10am"Thevoicemailsays you'reclosed"O no-showsappointmentNew clientwill "callback"Non Clientasks if weseebirds/reptilesO wantswritten RxFaxed/EmailedO asksaboutboardingO is askingfor someone(staff) inparticularPharmacyfaxes RxrequestSpayded/DistempermentPet atesomethingbizarreO SelfDiagnoses/MedicatesO wantstheir RXTODAYO walks in forRx/Food (didnot requestahead oftime)On holdwithanotherclinicAregularcallsCat isn't incarrier/ Dogdoesn'thave leashO parksby thewrongside door"Even foremergencycases?!"Theprinteris angrySomeonejustmoved tothe areaOther endis silentwhenansweringDr. JainsqueezessomethinginClient wehaven'tseen in >3years callsSomeonenot on thescheduleshows up>10 minphonecall"Run thistransactionoffline?"ClientswearsClientshares fartoo muchinformationSomeonejust wantsa RabiesshotBlue pearlis tooexpensiveHCsClientis madDr. Jaingets pagedto Nurse's/TreatmentImpromedcrashesUrineD/OCoughingdog walksin frontdoorNew ClientWalks in toEstablishO justwants anantibioticPhonecalldropsOwnerDisregardsDVMinstructionsRobocallO is usingtheir carbluetoothto callNon-Clientwantsmeds/foodSomeonebrings ustreats :)Staffmember hasa mentalbreakdownAlii needsmorefoodA PamCalledSomeonewants to speakto management(And won't saywhy)"HeyShorty"O wantsballparkestimateNOWStaplerjamsJaelynn getscovered in abodily fluid"I justspoke tosomeonethere"Client hasbeen herefor "XXyears"Madelinedrops/spillssomethingEar infectionneeds to beseenurgentlyO calls forsick petafter10am"Thevoicemailsays you'reclosed"O no-showsappointmentNew clientwill "callback"

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Non Client asks if we see birds/reptiles
  2. O wants written Rx Faxed/Emailed
  3. O asks about boarding
  4. O is asking for someone (staff) in particular
  5. Pharmacy faxes Rx request
  6. Spayded/ Distemperment
  7. Pet ate something bizarre
  8. O Self Diagnoses/ Medicates
  9. O wants their RX TODAY
  10. O walks in for Rx/Food (did not request ahead of time)
  11. On hold with another clinic
  12. A regular calls
  13. Cat isn't in carrier/ Dog doesn't have leash
  14. O parks by the wrong side door
  15. "Even for emergency cases?!"
  16. The printer is angry
  17. Someone just moved to the area
  18. Other end is silent when answering
  19. Dr. Jain squeezes something in
  20. Client we haven't seen in >3 years calls
  21. Someone not on the schedule shows up
  22. >10 min phone call
  23. "Run this transaction offline?"
  24. Client swears
  25. Client shares far too much information
  26. Someone just wants a Rabies shot
  27. Blue pearl is too expensive
  28. HCs Client is mad
  29. Dr. Jain gets paged to Nurse's/ Treatment
  30. Impromed crashes
  31. Urine D/O
  32. Coughing dog walks in front door
  33. New Client Walks in to Establish
  34. O just wants an antibiotic
  35. Phone call drops
  36. Owner Disregards DVM instructions
  37. Robocall
  38. O is using their car bluetooth to call
  39. Non-Client wants meds/food
  40. Someone brings us treats :)
  41. Staff member has a mental breakdown
  42. Alii needs more food
  43. A Pam Called
  44. Someone wants to speak to management (And won't say why)
  45. "Hey Shorty"
  46. O wants ballpark estimate NOW
  47. Stapler jams
  48. Jaelynn gets covered in a bodily fluid
  49. "I just spoke to someone there"
  50. Client has been here for "XX years"
  51. Madeline drops/spills something
  52. Ear infection needs to be seen urgently
  53. O calls for sick pet after 10am
  54. "The voicemail says you're closed"
  55. O no-shows appointment
  56. New client will "call back"