O no-shows appointment Blue pearl is too expensive Ear infection needs to be seen urgently "Hey Shorty" Client has been here for "XX years" O wants ballpark estimate NOW Staff member has a mental breakdown Impromed crashes Cat isn't in carrier/ Dog doesn't have leash Other end is silent when answering Jaelynn gets covered in a bodily fluid Alii needs more food Dr. Jain gets paged to Nurse's/ Treatment O calls for sick pet after 10am O walks in for Rx/Food (did not request ahead of time) O asks about boarding Someone brings us treats :) >10 min phone call "I just spoke to someone there" Someone wants to speak to management (And won't say why) "Run this transaction offline?" Stapler jams Dr. Jain squeezes something in On hold with another clinic New client will "call back" HCs Client is mad O just wants an antibiotic Someone just moved to the area A Pam Called Robocall Pharmacy faxes Rx request Non Client asks if we see birds/reptiles Phone call drops Client we haven't seen in >3 years calls The printer is angry O wants their RX TODAY Someone not on the schedule shows up "Even for emergency cases?!" Coughing dog walks in front door O Self Diagnoses/ Medicates Madeline drops/spills something O wants written Rx Faxed/Emailed O parks by the wrong side door Spayded/ Distemperment Non- Client wants meds/food A regular calls Urine D/O O is using their car bluetooth to call Owner Disregards DVM instructions Pet ate something bizarre New Client Walks in to Establish Client swears O is asking for someone (staff) in particular Someone just wants a Rabies shot "The voicemail says you're closed" Client shares far too much information O no-shows appointment Blue pearl is too expensive Ear infection needs to be seen urgently "Hey Shorty" Client has been here for "XX years" O wants ballpark estimate NOW Staff member has a mental breakdown Impromed crashes Cat isn't in carrier/ Dog doesn't have leash Other end is silent when answering Jaelynn gets covered in a bodily fluid Alii needs more food Dr. Jain gets paged to Nurse's/ Treatment O calls for sick pet after 10am O walks in for Rx/Food (did not request ahead of time) O asks about boarding Someone brings us treats :) >10 min phone call "I just spoke to someone there" Someone wants to speak to management (And won't say why) "Run this transaction offline?" Stapler jams Dr. Jain squeezes something in On hold with another clinic New client will "call back" HCs Client is mad O just wants an antibiotic Someone just moved to the area A Pam Called Robocall Pharmacy faxes Rx request Non Client asks if we see birds/reptiles Phone call drops Client we haven't seen in >3 years calls The printer is angry O wants their RX TODAY Someone not on the schedule shows up "Even for emergency cases?!" Coughing dog walks in front door O Self Diagnoses/ Medicates Madeline drops/spills something O wants written Rx Faxed/Emailed O parks by the wrong side door Spayded/ Distemperment Non- Client wants meds/food A regular calls Urine D/O O is using their car bluetooth to call Owner Disregards DVM instructions Pet ate something bizarre New Client Walks in to Establish Client swears O is asking for someone (staff) in particular Someone just wants a Rabies shot "The voicemail says you're closed" Client shares far too much information
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O no-shows appointment
Blue pearl is too expensive
Ear infection needs to be seen urgently
"Hey Shorty"
Client has been here for "XX years"
O wants ballpark estimate NOW
Staff member has a mental breakdown
Impromed crashes
Cat isn't in carrier/ Dog doesn't have leash
Other end is silent when answering
Jaelynn gets covered in a bodily fluid
Alii needs more food
Dr. Jain gets paged to Nurse's/
Treatment
O calls for sick pet after 10am
O walks in for Rx/Food (did not request ahead of time)
O asks about boarding
Someone brings us treats :)
>10 min phone call
"I just spoke to someone there"
Someone wants to speak to management
(And won't say why)
"Run this transaction offline?"
Stapler jams
Dr. Jain squeezes something in
On hold with another clinic
New client will "call back"
HCs Client is mad
O just wants an antibiotic
Someone just moved to the area
A Pam Called
Robocall
Pharmacy faxes Rx request
Non Client asks if we see birds/reptiles
Phone call drops
Client we haven't seen in >3 years calls
The printer is angry
O wants their RX TODAY
Someone not on the schedule shows up
"Even for emergency cases?!"
Coughing dog walks in front door
O Self Diagnoses/ Medicates
Madeline drops/spills something
O wants written Rx Faxed/Emailed
O parks by the wrong side door
Spayded/ Distemperment
Non-Client wants meds/food
A regular calls
Urine D/O
O is using their car bluetooth to call
Owner Disregards DVM instructions
Pet ate something bizarre
New Client Walks in to Establish
Client swears
O is asking for someone (staff) in particular
Someone just wants a Rabies shot
"The voicemail says you're closed"
Client shares far too much information