RefundRequestMPAYAfterHoursCSIMultipleTransfersCallPullrequestNon-PTUIPaymentProgramComplaintLetterRequestCSIRecordingDisclosure3Complaintssubmittedon callDid notReceiveStatementsComplaintOffsetReversalDenialExtensionApprovedExtensiondeniedcomplaintPTPP2nd LevelCSIrequestExtensionFiledEmployeeFeedbackPAYInterestRateComplaintFraudCaseOutcomeComplaintThirdParty NomessageLate FeeComplaintNew YorkLanguagePreferenceRefundRequestMPAYAfterHoursCSIMultipleTransfersCallPullrequestNon-PTUIPaymentProgramComplaintLetterRequestCSIRecordingDisclosure3Complaintssubmittedon callDid notReceiveStatementsComplaintOffsetReversalDenialExtensionApprovedExtensiondeniedcomplaintPTPP2nd LevelCSIrequestExtensionFiledEmployeeFeedbackPAYInterestRateComplaintFraudCaseOutcomeComplaintThirdParty NomessageLate FeeComplaintNew YorkLanguagePreference

CET MDD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refund Request
  2. MPAY
  3. After Hours CSI
  4. Multiple Transfers
  5. Call Pull request
  6. Non-PTUI Payment
  7. Program Complaint
  8. Letter Request CSI
  9. Recording Disclosure
  10. 3 Complaints submitted on call
  11. Did not Receive Statements Complaint
  12. Offset Reversal Denial
  13. Extension Approved
  14. Extension denied complaint
  15. PTPP
  16. 2nd Level CSI request
  17. Extension Filed
  18. Employee Feedback
  19. PAY
  20. Interest Rate Complaint
  21. Fraud Case Outcome Complaint
  22. Third Party No message
  23. Late Fee Complaint
  24. New York Language Preference