ExtensiondeniedcomplaintEmployeeFeedbackNon-PTUIPaymentNew YorkLanguagePreferenceInterestRateComplaintLetterRequestCSIRefundRequestProgramComplaintMultipleTransfersThirdParty NomessageCallPullrequestLate FeeComplaintFraudCaseOutcomeComplaintExtensionFiled2nd LevelCSIrequestMPAYDid notReceiveStatementsComplaintRecordingDisclosurePTPPPAY3Complaintssubmittedon callAfterHoursCSIExtensionApprovedOffsetReversalDenialExtensiondeniedcomplaintEmployeeFeedbackNon-PTUIPaymentNew YorkLanguagePreferenceInterestRateComplaintLetterRequestCSIRefundRequestProgramComplaintMultipleTransfersThirdParty NomessageCallPullrequestLate FeeComplaintFraudCaseOutcomeComplaintExtensionFiled2nd LevelCSIrequestMPAYDid notReceiveStatementsComplaintRecordingDisclosurePTPPPAY3Complaintssubmittedon callAfterHoursCSIExtensionApprovedOffsetReversalDenial

CET MDD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Extension denied complaint
  2. Employee Feedback
  3. Non-PTUI Payment
  4. New York Language Preference
  5. Interest Rate Complaint
  6. Letter Request CSI
  7. Refund Request
  8. Program Complaint
  9. Multiple Transfers
  10. Third Party No message
  11. Call Pull request
  12. Late Fee Complaint
  13. Fraud Case Outcome Complaint
  14. Extension Filed
  15. 2nd Level CSI request
  16. MPAY
  17. Did not Receive Statements Complaint
  18. Recording Disclosure
  19. PTPP
  20. PAY
  21. 3 Complaints submitted on call
  22. After Hours CSI
  23. Extension Approved
  24. Offset Reversal Denial