Non-PTUIPaymentPAYLate FeeComplaintRecordingDisclosureLetterRequestCSI3Complaintssubmittedon callExtensionApprovedDid notReceiveStatementsComplaintOffsetReversalDenialCallPullrequestMultipleTransfersInterestRateComplaint2nd LevelCSIrequestProgramComplaintExtensionFiledThirdParty NomessageFraudCaseOutcomeComplaintMPAYAfterHoursCSIPTPPNew YorkLanguagePreferenceRefundRequestEmployeeFeedbackExtensiondeniedcomplaintNon-PTUIPaymentPAYLate FeeComplaintRecordingDisclosureLetterRequestCSI3Complaintssubmittedon callExtensionApprovedDid notReceiveStatementsComplaintOffsetReversalDenialCallPullrequestMultipleTransfersInterestRateComplaint2nd LevelCSIrequestProgramComplaintExtensionFiledThirdParty NomessageFraudCaseOutcomeComplaintMPAYAfterHoursCSIPTPPNew YorkLanguagePreferenceRefundRequestEmployeeFeedbackExtensiondeniedcomplaint

CET MDD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Non-PTUI Payment
  2. PAY
  3. Late Fee Complaint
  4. Recording Disclosure
  5. Letter Request CSI
  6. 3 Complaints submitted on call
  7. Extension Approved
  8. Did not Receive Statements Complaint
  9. Offset Reversal Denial
  10. Call Pull request
  11. Multiple Transfers
  12. Interest Rate Complaint
  13. 2nd Level CSI request
  14. Program Complaint
  15. Extension Filed
  16. Third Party No message
  17. Fraud Case Outcome Complaint
  18. MPAY
  19. After Hours CSI
  20. PTPP
  21. New York Language Preference
  22. Refund Request
  23. Employee Feedback
  24. Extension denied complaint