InterestRateComplaintEmployeeFeedbackPAYMultipleTransfers2nd LevelCSIrequestNon-PTUIPaymentLetterRequestCSICallPullrequestExtensionApprovedPTPPExtensiondeniedcomplaintNew YorkLanguagePreferenceDid notReceiveStatementsComplaintExtensionFiledFraudCaseOutcomeComplaintLate FeeComplaintAfterHoursCSIMPAYThirdParty NomessageProgramComplaintRefundRequest3Complaintssubmittedon callRecordingDisclosureOffsetReversalDenialInterestRateComplaintEmployeeFeedbackPAYMultipleTransfers2nd LevelCSIrequestNon-PTUIPaymentLetterRequestCSICallPullrequestExtensionApprovedPTPPExtensiondeniedcomplaintNew YorkLanguagePreferenceDid notReceiveStatementsComplaintExtensionFiledFraudCaseOutcomeComplaintLate FeeComplaintAfterHoursCSIMPAYThirdParty NomessageProgramComplaintRefundRequest3Complaintssubmittedon callRecordingDisclosureOffsetReversalDenial

CET MDD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interest Rate Complaint
  2. Employee Feedback
  3. PAY
  4. Multiple Transfers
  5. 2nd Level CSI request
  6. Non-PTUI Payment
  7. Letter Request CSI
  8. Call Pull request
  9. Extension Approved
  10. PTPP
  11. Extension denied complaint
  12. New York Language Preference
  13. Did not Receive Statements Complaint
  14. Extension Filed
  15. Fraud Case Outcome Complaint
  16. Late Fee Complaint
  17. After Hours CSI
  18. MPAY
  19. Third Party No message
  20. Program Complaint
  21. Refund Request
  22. 3 Complaints submitted on call
  23. Recording Disclosure
  24. Offset Reversal Denial