Allowedsilenceto lingerAcknowledgeddiscomfortFree!Respondedwith “Tellmemore…”Asked“What doyouneed?”Held backfrominterruptingParaphrasedwhatsomeonejust saidEncouragedreflectionUsedopen-endedquestionsDidn’trush tofixPausedbeforerespondingSummarisedwhat youheardValidateda feelingNoticedyour ownreactionsAsked“Whatelse?”AvoidedmakingassumptionsAsked aquestioninstead ofgiving adviceAllowedsilenceto lingerAcknowledgeddiscomfortFree!Respondedwith “Tellmemore…”Asked“What doyouneed?”Held backfrominterruptingParaphrasedwhatsomeonejust saidEncouragedreflectionUsedopen-endedquestionsDidn’trush tofixPausedbeforerespondingSummarisedwhat youheardValidateda feelingNoticedyour ownreactionsAsked“Whatelse?”AvoidedmakingassumptionsAsked aquestioninstead ofgiving advice

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allowed silence to linger
  2. Acknowledged discomfort
  3. Free!
  4. Responded with “Tell me more…”
  5. Asked “What do you need?”
  6. Held back from interrupting
  7. Paraphrased what someone just said
  8. Encouraged reflection
  9. Used open-ended questions
  10. Didn’t rush to fix
  11. Paused before responding
  12. Summarised what you heard
  13. Validated a feeling
  14. Noticed your own reactions
  15. Asked “What else?”
  16. Avoided making assumptions
  17. Asked a question instead of giving advice