Usedopen-endedquestionsAsked“What doyouneed?”Paraphrasedwhatsomeonejust saidValidateda feelingDidn’trush tofixAvoidedmakingassumptionsAllowedsilenceto lingerRespondedwith “Tellmemore…”AcknowledgeddiscomfortPausedbeforerespondingEncouragedreflectionAsked aquestioninstead ofgiving adviceFree!Asked“Whatelse?”Held backfrominterruptingSummarisedwhat youheardNoticedyour ownreactionsUsedopen-endedquestionsAsked“What doyouneed?”Paraphrasedwhatsomeonejust saidValidateda feelingDidn’trush tofixAvoidedmakingassumptionsAllowedsilenceto lingerRespondedwith “Tellmemore…”AcknowledgeddiscomfortPausedbeforerespondingEncouragedreflectionAsked aquestioninstead ofgiving adviceFree!Asked“Whatelse?”Held backfrominterruptingSummarisedwhat youheardNoticedyour ownreactions

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used open-ended questions
  2. Asked “What do you need?”
  3. Paraphrased what someone just said
  4. Validated a feeling
  5. Didn’t rush to fix
  6. Avoided making assumptions
  7. Allowed silence to linger
  8. Responded with “Tell me more…”
  9. Acknowledged discomfort
  10. Paused before responding
  11. Encouraged reflection
  12. Asked a question instead of giving advice
  13. Free!
  14. Asked “What else?”
  15. Held back from interrupting
  16. Summarised what you heard
  17. Noticed your own reactions