AvoidedmakingassumptionsAcknowledgeddiscomfortPausedbeforerespondingHeld backfrominterruptingParaphrasedwhatsomeonejust saidAllowedsilenceto lingerEncouragedreflectionFree!Asked“Whatelse?”Summarisedwhat youheardValidateda feelingNoticedyour ownreactionsAsked“What doyouneed?”Didn’trush tofixRespondedwith “Tellmemore…”Usedopen-endedquestionsAsked aquestioninstead ofgiving adviceAvoidedmakingassumptionsAcknowledgeddiscomfortPausedbeforerespondingHeld backfrominterruptingParaphrasedwhatsomeonejust saidAllowedsilenceto lingerEncouragedreflectionFree!Asked“Whatelse?”Summarisedwhat youheardValidateda feelingNoticedyour ownreactionsAsked“What doyouneed?”Didn’trush tofixRespondedwith “Tellmemore…”Usedopen-endedquestionsAsked aquestioninstead ofgiving advice

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoided making assumptions
  2. Acknowledged discomfort
  3. Paused before responding
  4. Held back from interrupting
  5. Paraphrased what someone just said
  6. Allowed silence to linger
  7. Encouraged reflection
  8. Free!
  9. Asked “What else?”
  10. Summarised what you heard
  11. Validated a feeling
  12. Noticed your own reactions
  13. Asked “What do you need?”
  14. Didn’t rush to fix
  15. Responded with “Tell me more…”
  16. Used open-ended questions
  17. Asked a question instead of giving advice