Asked aquestioninstead ofgiving adviceAsked“What doyouneed?”Didn’trush tofixEncouragedreflectionValidateda feelingRespondedwith “Tellmemore…”AvoidedmakingassumptionsHeld backfrominterruptingAcknowledgeddiscomfortFree!Allowedsilenceto lingerUsedopen-endedquestionsAsked“Whatelse?”PausedbeforerespondingSummarisedwhat youheardNoticedyour ownreactionsParaphrasedwhatsomeonejust saidAsked aquestioninstead ofgiving adviceAsked“What doyouneed?”Didn’trush tofixEncouragedreflectionValidateda feelingRespondedwith “Tellmemore…”AvoidedmakingassumptionsHeld backfrominterruptingAcknowledgeddiscomfortFree!Allowedsilenceto lingerUsedopen-endedquestionsAsked“Whatelse?”PausedbeforerespondingSummarisedwhat youheardNoticedyour ownreactionsParaphrasedwhatsomeonejust said

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a question instead of giving advice
  2. Asked “What do you need?”
  3. Didn’t rush to fix
  4. Encouraged reflection
  5. Validated a feeling
  6. Responded with “Tell me more…”
  7. Avoided making assumptions
  8. Held back from interrupting
  9. Acknowledged discomfort
  10. Free!
  11. Allowed silence to linger
  12. Used open-ended questions
  13. Asked “What else?”
  14. Paused before responding
  15. Summarised what you heard
  16. Noticed your own reactions
  17. Paraphrased what someone just said