Paraphrasedwhatsomeonejust saidHeld backfrominterruptingAsked“What doyouneed?”Summarisedwhat youheardAsked aquestioninstead ofgiving adviceAvoidedmakingassumptionsAsked“Whatelse?”PausedbeforerespondingAllowedsilenceto lingerUsedopen-endedquestionsRespondedwith “Tellmemore…”Validateda feelingAcknowledgeddiscomfortFree!EncouragedreflectionNoticedyour ownreactionsDidn’trush tofixParaphrasedwhatsomeonejust saidHeld backfrominterruptingAsked“What doyouneed?”Summarisedwhat youheardAsked aquestioninstead ofgiving adviceAvoidedmakingassumptionsAsked“Whatelse?”PausedbeforerespondingAllowedsilenceto lingerUsedopen-endedquestionsRespondedwith “Tellmemore…”Validateda feelingAcknowledgeddiscomfortFree!EncouragedreflectionNoticedyour ownreactionsDidn’trush tofix

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paraphrased what someone just said
  2. Held back from interrupting
  3. Asked “What do you need?”
  4. Summarised what you heard
  5. Asked a question instead of giving advice
  6. Avoided making assumptions
  7. Asked “What else?”
  8. Paused before responding
  9. Allowed silence to linger
  10. Used open-ended questions
  11. Responded with “Tell me more…”
  12. Validated a feeling
  13. Acknowledged discomfort
  14. Free!
  15. Encouraged reflection
  16. Noticed your own reactions
  17. Didn’t rush to fix