Allowedsilenceto lingerPausedbeforerespondingNoticedyour ownreactionsParaphrasedwhatsomeonejust saidAcknowledgeddiscomfortFree!Summarisedwhat youheardAsked“What doyouneed?”AvoidedmakingassumptionsAsked“Whatelse?”EncouragedreflectionDidn’trush tofixHeld backfrominterruptingUsedopen-endedquestionsAsked aquestioninstead ofgiving adviceRespondedwith “Tellmemore…”Validateda feelingAllowedsilenceto lingerPausedbeforerespondingNoticedyour ownreactionsParaphrasedwhatsomeonejust saidAcknowledgeddiscomfortFree!Summarisedwhat youheardAsked“What doyouneed?”AvoidedmakingassumptionsAsked“Whatelse?”EncouragedreflectionDidn’trush tofixHeld backfrominterruptingUsedopen-endedquestionsAsked aquestioninstead ofgiving adviceRespondedwith “Tellmemore…”Validateda feeling

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allowed silence to linger
  2. Paused before responding
  3. Noticed your own reactions
  4. Paraphrased what someone just said
  5. Acknowledged discomfort
  6. Free!
  7. Summarised what you heard
  8. Asked “What do you need?”
  9. Avoided making assumptions
  10. Asked “What else?”
  11. Encouraged reflection
  12. Didn’t rush to fix
  13. Held back from interrupting
  14. Used open-ended questions
  15. Asked a question instead of giving advice
  16. Responded with “Tell me more…”
  17. Validated a feeling