Validateda feelingSummarisedwhat youheardHeld backfrominterruptingAcknowledgeddiscomfortUsedopen-endedquestionsAsked“What doyouneed?”Allowedsilenceto lingerDidn’trush tofixNoticedyour ownreactionsParaphrasedwhatsomeonejust saidAsked aquestioninstead ofgiving adviceAvoidedmakingassumptionsRespondedwith “Tellmemore…”EncouragedreflectionAsked“Whatelse?”PausedbeforerespondingFree!Validateda feelingSummarisedwhat youheardHeld backfrominterruptingAcknowledgeddiscomfortUsedopen-endedquestionsAsked“What doyouneed?”Allowedsilenceto lingerDidn’trush tofixNoticedyour ownreactionsParaphrasedwhatsomeonejust saidAsked aquestioninstead ofgiving adviceAvoidedmakingassumptionsRespondedwith “Tellmemore…”EncouragedreflectionAsked“Whatelse?”PausedbeforerespondingFree!

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Validated a feeling
  2. Summarised what you heard
  3. Held back from interrupting
  4. Acknowledged discomfort
  5. Used open-ended questions
  6. Asked “What do you need?”
  7. Allowed silence to linger
  8. Didn’t rush to fix
  9. Noticed your own reactions
  10. Paraphrased what someone just said
  11. Asked a question instead of giving advice
  12. Avoided making assumptions
  13. Responded with “Tell me more…”
  14. Encouraged reflection
  15. Asked “What else?”
  16. Paused before responding
  17. Free!