Didn’trush tofixAsked aquestioninstead ofgiving adviceSummarisedwhat youheardHeld backfrominterruptingParaphrasedwhatsomeonejust saidAsked“Whatelse?”Allowedsilenceto lingerAcknowledgeddiscomfortRespondedwith “Tellmemore…”EncouragedreflectionAsked“What doyouneed?”Validateda feelingPausedbeforerespondingUsedopen-endedquestionsFree!AvoidedmakingassumptionsNoticedyour ownreactionsDidn’trush tofixAsked aquestioninstead ofgiving adviceSummarisedwhat youheardHeld backfrominterruptingParaphrasedwhatsomeonejust saidAsked“Whatelse?”Allowedsilenceto lingerAcknowledgeddiscomfortRespondedwith “Tellmemore…”EncouragedreflectionAsked“What doyouneed?”Validateda feelingPausedbeforerespondingUsedopen-endedquestionsFree!AvoidedmakingassumptionsNoticedyour ownreactions

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Didn’t rush to fix
  2. Asked a question instead of giving advice
  3. Summarised what you heard
  4. Held back from interrupting
  5. Paraphrased what someone just said
  6. Asked “What else?”
  7. Allowed silence to linger
  8. Acknowledged discomfort
  9. Responded with “Tell me more…”
  10. Encouraged reflection
  11. Asked “What do you need?”
  12. Validated a feeling
  13. Paused before responding
  14. Used open-ended questions
  15. Free!
  16. Avoided making assumptions
  17. Noticed your own reactions