AcknowledgeddiscomfortAsked aquestioninstead ofgiving adviceParaphrasedwhatsomeonejust saidEncouragedreflectionAllowedsilenceto lingerUsedopen-endedquestionsRespondedwith “Tellmemore…”Asked“Whatelse?”Didn’trush tofixAsked“What doyouneed?”Validateda feelingPausedbeforerespondingAvoidedmakingassumptionsSummarisedwhat youheardHeld backfrominterruptingFree!Noticedyour ownreactionsAcknowledgeddiscomfortAsked aquestioninstead ofgiving adviceParaphrasedwhatsomeonejust saidEncouragedreflectionAllowedsilenceto lingerUsedopen-endedquestionsRespondedwith “Tellmemore…”Asked“Whatelse?”Didn’trush tofixAsked“What doyouneed?”Validateda feelingPausedbeforerespondingAvoidedmakingassumptionsSummarisedwhat youheardHeld backfrominterruptingFree!Noticedyour ownreactions

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledged discomfort
  2. Asked a question instead of giving advice
  3. Paraphrased what someone just said
  4. Encouraged reflection
  5. Allowed silence to linger
  6. Used open-ended questions
  7. Responded with “Tell me more…”
  8. Asked “What else?”
  9. Didn’t rush to fix
  10. Asked “What do you need?”
  11. Validated a feeling
  12. Paused before responding
  13. Avoided making assumptions
  14. Summarised what you heard
  15. Held back from interrupting
  16. Free!
  17. Noticed your own reactions