Paraphrasedwhatsomeonejust saidAsked“What doyouneed?”AvoidedmakingassumptionsDidn’trush tofixHeld backfrominterruptingEncouragedreflectionAcknowledgeddiscomfortSummarisedwhat youheardAsked aquestioninstead ofgiving adviceFree!Noticedyour ownreactionsAllowedsilenceto lingerValidateda feelingRespondedwith “Tellmemore…”Asked“Whatelse?”Usedopen-endedquestionsPausedbeforerespondingParaphrasedwhatsomeonejust saidAsked“What doyouneed?”AvoidedmakingassumptionsDidn’trush tofixHeld backfrominterruptingEncouragedreflectionAcknowledgeddiscomfortSummarisedwhat youheardAsked aquestioninstead ofgiving adviceFree!Noticedyour ownreactionsAllowedsilenceto lingerValidateda feelingRespondedwith “Tellmemore…”Asked“Whatelse?”Usedopen-endedquestionsPausedbeforeresponding

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paraphrased what someone just said
  2. Asked “What do you need?”
  3. Avoided making assumptions
  4. Didn’t rush to fix
  5. Held back from interrupting
  6. Encouraged reflection
  7. Acknowledged discomfort
  8. Summarised what you heard
  9. Asked a question instead of giving advice
  10. Free!
  11. Noticed your own reactions
  12. Allowed silence to linger
  13. Validated a feeling
  14. Responded with “Tell me more…”
  15. Asked “What else?”
  16. Used open-ended questions
  17. Paused before responding