Noticedyour ownreactionsValidateda feelingSummarisedwhat youheardAllowedsilenceto lingerFree!Asked aquestioninstead ofgiving adviceHeld backfrominterruptingAsked“Whatelse?”Usedopen-endedquestionsRespondedwith “Tellmemore…”AvoidedmakingassumptionsEncouragedreflectionParaphrasedwhatsomeonejust saidAsked“What doyouneed?”AcknowledgeddiscomfortPausedbeforerespondingDidn’trush tofixNoticedyour ownreactionsValidateda feelingSummarisedwhat youheardAllowedsilenceto lingerFree!Asked aquestioninstead ofgiving adviceHeld backfrominterruptingAsked“Whatelse?”Usedopen-endedquestionsRespondedwith “Tellmemore…”AvoidedmakingassumptionsEncouragedreflectionParaphrasedwhatsomeonejust saidAsked“What doyouneed?”AcknowledgeddiscomfortPausedbeforerespondingDidn’trush tofix

Coaching in action - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Noticed your own reactions
  2. Validated a feeling
  3. Summarised what you heard
  4. Allowed silence to linger
  5. Free!
  6. Asked a question instead of giving advice
  7. Held back from interrupting
  8. Asked “What else?”
  9. Used open-ended questions
  10. Responded with “Tell me more…”
  11. Avoided making assumptions
  12. Encouraged reflection
  13. Paraphrased what someone just said
  14. Asked “What do you need?”
  15. Acknowledged discomfort
  16. Paused before responding
  17. Didn’t rush to fix