RepAsked Youto do NRBTicketRepStoppedRespondingAddressMismatchBYORonDelphiNoTroubleFoundHeavyDataUserWi-FiBackupLineBrokenChatDroppedVSMAlertLineDisconnectedandReconnectedRep Askedyou to Dothe FWAMoveConfirmedCell LockWi-FiBackupRep saysFactory ResetCompletedbut it wasNOTAdvised onNRB ticketbut NoTicket FiledKnownOutageStreamingIssues/IPQuestions5GAnomalyNeedsIoTNetworkRep orderedanUnnecessaryReplacementConfirmedMissingAnchorsRep asksYou toSchedule aTruck RollWi-FiExtenderPairingActivationIssueCoverageOpportunityUnsupportedDeviceOut ofScopeNeeds aWi-FiExtenderPDIUsedRep orderedanUnnecessaryTruck RollChattedBack Inon SameAccount4 or MoreGatewayReplacements30 +DevicesConnectedto GatewayRepositionthe RouterRepAsked Youto do NRBTicketRepStoppedRespondingAddressMismatchBYORonDelphiNoTroubleFoundHeavyDataUserWi-FiBackupLineBrokenChatDroppedVSMAlertLineDisconnectedandReconnectedRep Askedyou to Dothe FWAMoveConfirmedCell LockWi-FiBackupRep saysFactory ResetCompletedbut it wasNOTAdvised onNRB ticketbut NoTicket FiledKnownOutageStreamingIssues/IPQuestions5GAnomalyNeedsIoTNetworkRep orderedanUnnecessaryReplacementConfirmedMissingAnchorsRep asksYou toSchedule aTruck RollWi-FiExtenderPairingActivationIssueCoverageOpportunityUnsupportedDeviceOut ofScopeNeeds aWi-FiExtenderPDIUsedRep orderedanUnnecessaryTruck RollChattedBack Inon SameAccount4 or MoreGatewayReplacements30 +DevicesConnectedto GatewayRepositionthe Router

RTS Chat - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep Asked You to do NRB Ticket
  2. Rep Stopped Responding
  3. Address Mismatch
  4. BYOR on Delphi
  5. No Trouble Found
  6. Heavy Data User
  7. Wi-Fi Backup Line Broken
  8. Chat Dropped
  9. VSM Alert
  10. Line Disconnected and Reconnected
  11. Rep Asked you to Do the FWA Move
  12. Confirmed Cell Lock
  13. Wi-Fi Backup
  14. Rep says Factory Reset Completed but it was NOT
  15. Advised on NRB ticket but No Ticket Filed
  16. Known Outage
  17. Streaming Issues/IP Questions
  18. 5G Anomaly
  19. Needs IoT Network
  20. Rep ordered an Unnecessary Replacement
  21. Confirmed Missing Anchors
  22. Rep asks You to Schedule a Truck Roll
  23. Wi-Fi Extender Pairing
  24. Activation Issue
  25. Coverage Opportunity
  26. Unsupported Device
  27. Out of Scope
  28. Needs a Wi-Fi Extender
  29. PDI Used
  30. Rep ordered an Unnecessary Truck Roll
  31. Chatted Back In on Same Account
  32. 4 or More Gateway Replacements
  33. 30 + Devices Connected to Gateway
  34. Reposition the Router