Take gatecheckedbags to thebottom of thejetbridgeList acockpitjumpseaterLookup apassenger'sarrival andconnectinggatesProtect apassengeron thevolunteer listChargefor aheavy bagDowngradeapassengerCheckinconciergekeyWork adelayedflightPlace anorangeprioriy tagon a bag tagRequesta BCOAdd afrequentflyer numberin QikTake akiosk outof serviceProtect apassengernot on thevolunteer listFix apassengerapisinformationSwipe apassporton akeyboardRefillboardingpaperCharge fora checkedbag at thegateRemovepassengersfrom the bxlistRestockticketcounterIssue ahotelvoucherCheckinanUNMRAdd aDODnumber inQikCatch apassengertrying to boardwith morethan 2 itemsRestockgateRecord afound itemon the highvalue formGatecheck astrollerPut an activeuniformmilitary onthe upgradelistList acabinjumpseaterPick upa pieceof FODCheckina petPrint FAfinalpaperworkCatch apassengertrying to boardwith anoversizedluggageNominated aco-worker forthepresident'sawardPutremarksin a PNRIssue atravelvoucherPrint a noticeofcompensationAdd flightp-textcommentChange theboardinglane signafter group 4Rebook apassengerfor adifferentdestinationIssue amealvoucherPull ajetbrigeup to anaircraftCancel afree carry-on itembag tagScan apassporton thekioskRefillkiosk bagtag paperAct as theD2 gateagentRebook apassengeron a laterflightPlaceheavy tagon a bagPut aflight infinalstatusSend arecognitioncard throughRecognitionReseatspecialneedspassengersRefillkioskboardingpaperOpenE175doorAdd aglobal entrynumber onthe kioskAdd avolunteerto the palllistCheckinanassistancedeviceRebook apassengerfor anotherdayAdd afrequentflyernumberDo apredepartureC walkGatecheck awheelchairAdd aglobal entrynumber inQikReprint abag tagon thekioskDeletea bagtagRefillbag tagpaperActivatea SMSbag tagPlace aweapontag on abag tagOpen319doorClear astand-by listPut aflight inclosedstatusRebook apassengeron a laterconnectingflightOpup apassengerSend a co-woker aNon-StopThanksLookup apassenger bylast name andflight numberin the kioskFind abatteryattached to achecked orvalet bagManuallytypepassportinformationAdd afrequentflyer numberon the kioskTake gatecheckedbags to thebottom of thejetbridgeList acockpitjumpseaterLookup apassenger'sarrival andconnectinggatesProtect apassengeron thevolunteer listChargefor aheavy bagDowngradeapassengerCheckinconciergekeyWork adelayedflightPlace anorangeprioriy tagon a bag tagRequesta BCOAdd afrequentflyer numberin QikTake akiosk outof serviceProtect apassengernot on thevolunteer listFix apassengerapisinformationSwipe apassporton akeyboardRefillboardingpaperCharge fora checkedbag at thegateRemovepassengersfrom the bxlistRestockticketcounterIssue ahotelvoucherCheckinanUNMRAdd aDODnumber inQikCatch apassengertrying to boardwith morethan 2 itemsRestockgateRecord afound itemon the highvalue formGatecheck astrollerPut an activeuniformmilitary onthe upgradelistList acabinjumpseaterPick upa pieceof FODCheckina petPrint FAfinalpaperworkCatch apassengertrying to boardwith anoversizedluggageNominated aco-worker forthepresident'sawardPutremarksin a PNRIssue atravelvoucherPrint a noticeofcompensationAdd flightp-textcommentChange theboardinglane signafter group 4Rebook apassengerfor adifferentdestinationIssue amealvoucherPull ajetbrigeup to anaircraftCancel afree carry-on itembag tagScan apassporton thekioskRefillkiosk bagtag paperAct as theD2 gateagentRebook apassengeron a laterflightPlaceheavy tagon a bagPut aflight infinalstatusSend arecognitioncard throughRecognitionReseatspecialneedspassengersRefillkioskboardingpaperOpenE175doorAdd aglobal entrynumber onthe kioskAdd avolunteerto the palllistCheckinanassistancedeviceRebook apassengerfor anotherdayAdd afrequentflyernumberDo apredepartureC walkGatecheck awheelchairAdd aglobal entrynumber inQikReprint abag tagon thekioskDeletea bagtagRefillbag tagpaperActivatea SMSbag tagPlace aweapontag on abag tagOpen319doorClear astand-by listPut aflight inclosedstatusRebook apassengeron a laterconnectingflightOpup apassengerSend a co-woker aNon-StopThanksLookup apassenger bylast name andflight numberin the kioskFind abatteryattached to achecked orvalet bagManuallytypepassportinformationAdd afrequentflyer numberon the kiosk

Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take gate checked bags to the bottom of the jetbridge
  2. List a cockpit jumpseater
  3. Lookup a passenger's arrival and connecting gates
  4. Protect a passenger on the volunteer list
  5. Charge for a heavy bag
  6. Downgrade a passenger
  7. Checkin concierge key
  8. Work a delayed flight
  9. Place an orange prioriy tag on a bag tag
  10. Request a BCO
  11. Add a frequent flyer number in Qik
  12. Take a kiosk out of service
  13. Protect a passenger not on the volunteer list
  14. Fix a passenger apis information
  15. Swipe a passport on a keyboard
  16. Refill boarding paper
  17. Charge for a checked bag at the gate
  18. Remove passengers from the bx list
  19. Restock ticket counter
  20. Issue a hotel voucher
  21. Checkin an UNMR
  22. Add a DOD number in Qik
  23. Catch a passenger trying to board with more than 2 items
  24. Restock gate
  25. Record a found item on the high value form
  26. Gate check a stroller
  27. Put an active uniform military on the upgrade list
  28. List a cabin jumpseater
  29. Pick up a piece of FOD
  30. Checkin a pet
  31. Print FA final paperwork
  32. Catch a passenger trying to board with an oversized luggage
  33. Nominated a co-worker for the president's award
  34. Put remarks in a PNR
  35. Issue a travel voucher
  36. Print a notice of compensation
  37. Add flight p-text comment
  38. Change the boarding lane sign after group 4
  39. Rebook a passenger for a different destination
  40. Issue a meal voucher
  41. Pull a jetbrige up to an aircraft
  42. Cancel a free carry-on item bag tag
  43. Scan a passport on the kiosk
  44. Refill kiosk bag tag paper
  45. Act as the D2 gate agent
  46. Rebook a passenger on a later flight
  47. Place heavy tag on a bag
  48. Put a flight in final status
  49. Send a recognition card through Recognition
  50. Reseat special needs passengers
  51. Refill kiosk boarding paper
  52. Open E175 door
  53. Add a global entry number on the kiosk
  54. Add a volunteer to the pall list
  55. Checkin an assistance device
  56. Rebook a passenger for another day
  57. Add a frequent flyer number
  58. Do a predeparture C walk
  59. Gate check a wheelchair
  60. Add a global entry number in Qik
  61. Reprint a bag tag on the kiosk
  62. Delete a bag tag
  63. Refill bag tag paper
  64. Activate a SMS bag tag
  65. Place a weapon tag on a bag tag
  66. Open 319 door
  67. Clear a stand-by list
  68. Put a flight in closed status
  69. Rebook a passenger on a later connecting flight
  70. Opup a passenger
  71. Send a co-woker a Non-Stop Thanks
  72. Lookup a passenger by last name and flight number in the kiosk
  73. Find a battery attached to a checked or valet bag
  74. Manually type passport information
  75. Add a frequent flyer number on the kiosk