Work adelayedflightPut an activeuniformmilitary onthe upgradelistAdd avolunteerto the palllistRefillboardingpaperList acabinjumpseaterIssue ahotelvoucherPut aflight inclosedstatusCatch apassengertrying to boardwith anoversizedluggageRemovepassengersfrom the bxlistRestockgatePlaceheavy tagon a bagChange theboardinglane signafter group 4Cancel afree carry-on itembag tagRequesta BCOPrint a noticeofcompensationClear astand-by listAdd aDODnumber inQikPick upa pieceof FODCheckinanassistancedeviceAdd aglobal entrynumber onthe kioskRefillbag tagpaperReprint abag tagon thekioskGatecheck astrollerAdd afrequentflyer numberin QikOpup apassengerActivatea SMSbag tagAct as theD2 gateagentFix apassengerapisinformationPull ajetbrigeup to anaircraftProtect apassengernot on thevolunteer listList acockpitjumpseaterRebook apassengeron a laterconnectingflightCheckinanUNMRTake akiosk outof serviceOpen319doorAdd aglobal entrynumber inQikSend arecognitioncard throughRecognitionAdd afrequentflyernumberOpenE175doorRebook apassengerfor adifferentdestinationDowngradeapassengerLookup apassenger'sarrival andconnectinggatesSwipe apassporton akeyboardCatch apassengertrying to boardwith morethan 2 itemsAdd flightp-textcommentIssue amealvoucherGatecheck awheelchairDo apredepartureC walkChargefor aheavy bagFind abatteryattached to achecked orvalet bagPrint FAfinalpaperworkRecord afound itemon the highvalue formRefillkiosk bagtag paperLookup apassenger bylast name andflight numberin the kioskProtect apassengeron thevolunteer listSend a co-woker aNon-StopThanksRebook apassengeron a laterflightIssue atravelvoucherAdd afrequentflyer numberon the kioskTake gatecheckedbags to thebottom of thejetbridgeRefillkioskboardingpaperPlace aweapontag on abag tagNominated aco-worker forthepresident'sawardPut aflight infinalstatusCheckinconciergekeyDeletea bagtagCheckina petRestockticketcounterCharge fora checkedbag at thegatePlace anorangeprioriy tagon a bag tagManuallytypepassportinformationScan apassporton thekioskReseatspecialneedspassengersPutremarksin a PNRRebook apassengerfor anotherdayWork adelayedflightPut an activeuniformmilitary onthe upgradelistAdd avolunteerto the palllistRefillboardingpaperList acabinjumpseaterIssue ahotelvoucherPut aflight inclosedstatusCatch apassengertrying to boardwith anoversizedluggageRemovepassengersfrom the bxlistRestockgatePlaceheavy tagon a bagChange theboardinglane signafter group 4Cancel afree carry-on itembag tagRequesta BCOPrint a noticeofcompensationClear astand-by listAdd aDODnumber inQikPick upa pieceof FODCheckinanassistancedeviceAdd aglobal entrynumber onthe kioskRefillbag tagpaperReprint abag tagon thekioskGatecheck astrollerAdd afrequentflyer numberin QikOpup apassengerActivatea SMSbag tagAct as theD2 gateagentFix apassengerapisinformationPull ajetbrigeup to anaircraftProtect apassengernot on thevolunteer listList acockpitjumpseaterRebook apassengeron a laterconnectingflightCheckinanUNMRTake akiosk outof serviceOpen319doorAdd aglobal entrynumber inQikSend arecognitioncard throughRecognitionAdd afrequentflyernumberOpenE175doorRebook apassengerfor adifferentdestinationDowngradeapassengerLookup apassenger'sarrival andconnectinggatesSwipe apassporton akeyboardCatch apassengertrying to boardwith morethan 2 itemsAdd flightp-textcommentIssue amealvoucherGatecheck awheelchairDo apredepartureC walkChargefor aheavy bagFind abatteryattached to achecked orvalet bagPrint FAfinalpaperworkRecord afound itemon the highvalue formRefillkiosk bagtag paperLookup apassenger bylast name andflight numberin the kioskProtect apassengeron thevolunteer listSend a co-woker aNon-StopThanksRebook apassengeron a laterflightIssue atravelvoucherAdd afrequentflyer numberon the kioskTake gatecheckedbags to thebottom of thejetbridgeRefillkioskboardingpaperPlace aweapontag on abag tagNominated aco-worker forthepresident'sawardPut aflight infinalstatusCheckinconciergekeyDeletea bagtagCheckina petRestockticketcounterCharge fora checkedbag at thegatePlace anorangeprioriy tagon a bag tagManuallytypepassportinformationScan apassporton thekioskReseatspecialneedspassengersPutremarksin a PNRRebook apassengerfor anotherday

Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work a delayed flight
  2. Put an active uniform military on the upgrade list
  3. Add a volunteer to the pall list
  4. Refill boarding paper
  5. List a cabin jumpseater
  6. Issue a hotel voucher
  7. Put a flight in closed status
  8. Catch a passenger trying to board with an oversized luggage
  9. Remove passengers from the bx list
  10. Restock gate
  11. Place heavy tag on a bag
  12. Change the boarding lane sign after group 4
  13. Cancel a free carry-on item bag tag
  14. Request a BCO
  15. Print a notice of compensation
  16. Clear a stand-by list
  17. Add a DOD number in Qik
  18. Pick up a piece of FOD
  19. Checkin an assistance device
  20. Add a global entry number on the kiosk
  21. Refill bag tag paper
  22. Reprint a bag tag on the kiosk
  23. Gate check a stroller
  24. Add a frequent flyer number in Qik
  25. Opup a passenger
  26. Activate a SMS bag tag
  27. Act as the D2 gate agent
  28. Fix a passenger apis information
  29. Pull a jetbrige up to an aircraft
  30. Protect a passenger not on the volunteer list
  31. List a cockpit jumpseater
  32. Rebook a passenger on a later connecting flight
  33. Checkin an UNMR
  34. Take a kiosk out of service
  35. Open 319 door
  36. Add a global entry number in Qik
  37. Send a recognition card through Recognition
  38. Add a frequent flyer number
  39. Open E175 door
  40. Rebook a passenger for a different destination
  41. Downgrade a passenger
  42. Lookup a passenger's arrival and connecting gates
  43. Swipe a passport on a keyboard
  44. Catch a passenger trying to board with more than 2 items
  45. Add flight p-text comment
  46. Issue a meal voucher
  47. Gate check a wheelchair
  48. Do a predeparture C walk
  49. Charge for a heavy bag
  50. Find a battery attached to a checked or valet bag
  51. Print FA final paperwork
  52. Record a found item on the high value form
  53. Refill kiosk bag tag paper
  54. Lookup a passenger by last name and flight number in the kiosk
  55. Protect a passenger on the volunteer list
  56. Send a co-woker a Non-Stop Thanks
  57. Rebook a passenger on a later flight
  58. Issue a travel voucher
  59. Add a frequent flyer number on the kiosk
  60. Take gate checked bags to the bottom of the jetbridge
  61. Refill kiosk boarding paper
  62. Place a weapon tag on a bag tag
  63. Nominated a co-worker for the president's award
  64. Put a flight in final status
  65. Checkin concierge key
  66. Delete a bag tag
  67. Checkin a pet
  68. Restock ticket counter
  69. Charge for a checked bag at the gate
  70. Place an orange prioriy tag on a bag tag
  71. Manually type passport information
  72. Scan a passport on the kiosk
  73. Reseat special needs passengers
  74. Put remarks in a PNR
  75. Rebook a passenger for another day