Send a co-woker aNon-StopThanksCheckinanUNMROpup apassengerChange theboardinglane signafter group 4Issue atravelvoucherWork adelayedflightIssue amealvoucherAct as theD2 gateagentPutremarksin a PNRRebook apassengeron a laterconnectingflightProtect apassengeron thevolunteer listAdd afrequentflyer numberon the kioskCheckinanassistancedeviceOpenE175doorAdd avolunteerto the palllistTake gatecheckedbags to thebottom of thejetbridgePut aflight infinalstatusPlace aweapontag on abag tagRestockgateRebook apassengeron a laterflightAdd afrequentflyer numberin QikRefillkiosk bagtag paperOpen319doorScan apassporton thekioskRefillbag tagpaperPut aflight inclosedstatusDowngradeapassengerPlaceheavy tagon a bagDeletea bagtagCheckina petProtect apassengernot on thevolunteer listRebook apassengerfor anotherdayAdd flightp-textcommentClear astand-by listDo apredepartureC walkChargefor aheavy bagAdd aDODnumber inQikTake akiosk outof serviceCancel afree carry-on itembag tagAdd aglobal entrynumber inQikIssue ahotelvoucherCheckinconciergekeyList acabinjumpseaterManuallytypepassportinformationPull ajetbrigeup to anaircraftRebook apassengerfor adifferentdestinationRestockticketcounterLookup apassenger bylast name andflight numberin the kioskRemovepassengersfrom the bxlistActivatea SMSbag tagCatch apassengertrying to boardwith morethan 2 itemsRequesta BCOPrint a noticeofcompensationGatecheck astrollerLookup apassenger'sarrival andconnectinggatesPrint FAfinalpaperworkGatecheck awheelchairPut an activeuniformmilitary onthe upgradelistRecord afound itemon the highvalue formRefillkioskboardingpaperReseatspecialneedspassengersPlace anorangeprioriy tagon a bag tagRefillboardingpaperAdd aglobal entrynumber onthe kioskNominated aco-worker forthepresident'sawardSend arecognitioncard throughRecognitionReprint abag tagon thekioskList acockpitjumpseaterFind abatteryattached to achecked orvalet bagCatch apassengertrying to boardwith anoversizedluggageSwipe apassporton akeyboardPick upa pieceof FODAdd afrequentflyernumberFix apassengerapisinformationCharge fora checkedbag at thegateSend a co-woker aNon-StopThanksCheckinanUNMROpup apassengerChange theboardinglane signafter group 4Issue atravelvoucherWork adelayedflightIssue amealvoucherAct as theD2 gateagentPutremarksin a PNRRebook apassengeron a laterconnectingflightProtect apassengeron thevolunteer listAdd afrequentflyer numberon the kioskCheckinanassistancedeviceOpenE175doorAdd avolunteerto the palllistTake gatecheckedbags to thebottom of thejetbridgePut aflight infinalstatusPlace aweapontag on abag tagRestockgateRebook apassengeron a laterflightAdd afrequentflyer numberin QikRefillkiosk bagtag paperOpen319doorScan apassporton thekioskRefillbag tagpaperPut aflight inclosedstatusDowngradeapassengerPlaceheavy tagon a bagDeletea bagtagCheckina petProtect apassengernot on thevolunteer listRebook apassengerfor anotherdayAdd flightp-textcommentClear astand-by listDo apredepartureC walkChargefor aheavy bagAdd aDODnumber inQikTake akiosk outof serviceCancel afree carry-on itembag tagAdd aglobal entrynumber inQikIssue ahotelvoucherCheckinconciergekeyList acabinjumpseaterManuallytypepassportinformationPull ajetbrigeup to anaircraftRebook apassengerfor adifferentdestinationRestockticketcounterLookup apassenger bylast name andflight numberin the kioskRemovepassengersfrom the bxlistActivatea SMSbag tagCatch apassengertrying to boardwith morethan 2 itemsRequesta BCOPrint a noticeofcompensationGatecheck astrollerLookup apassenger'sarrival andconnectinggatesPrint FAfinalpaperworkGatecheck awheelchairPut an activeuniformmilitary onthe upgradelistRecord afound itemon the highvalue formRefillkioskboardingpaperReseatspecialneedspassengersPlace anorangeprioriy tagon a bag tagRefillboardingpaperAdd aglobal entrynumber onthe kioskNominated aco-worker forthepresident'sawardSend arecognitioncard throughRecognitionReprint abag tagon thekioskList acockpitjumpseaterFind abatteryattached to achecked orvalet bagCatch apassengertrying to boardwith anoversizedluggageSwipe apassporton akeyboardPick upa pieceof FODAdd afrequentflyernumberFix apassengerapisinformationCharge fora checkedbag at thegate

Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a co-woker a Non-Stop Thanks
  2. Checkin an UNMR
  3. Opup a passenger
  4. Change the boarding lane sign after group 4
  5. Issue a travel voucher
  6. Work a delayed flight
  7. Issue a meal voucher
  8. Act as the D2 gate agent
  9. Put remarks in a PNR
  10. Rebook a passenger on a later connecting flight
  11. Protect a passenger on the volunteer list
  12. Add a frequent flyer number on the kiosk
  13. Checkin an assistance device
  14. Open E175 door
  15. Add a volunteer to the pall list
  16. Take gate checked bags to the bottom of the jetbridge
  17. Put a flight in final status
  18. Place a weapon tag on a bag tag
  19. Restock gate
  20. Rebook a passenger on a later flight
  21. Add a frequent flyer number in Qik
  22. Refill kiosk bag tag paper
  23. Open 319 door
  24. Scan a passport on the kiosk
  25. Refill bag tag paper
  26. Put a flight in closed status
  27. Downgrade a passenger
  28. Place heavy tag on a bag
  29. Delete a bag tag
  30. Checkin a pet
  31. Protect a passenger not on the volunteer list
  32. Rebook a passenger for another day
  33. Add flight p-text comment
  34. Clear a stand-by list
  35. Do a predeparture C walk
  36. Charge for a heavy bag
  37. Add a DOD number in Qik
  38. Take a kiosk out of service
  39. Cancel a free carry-on item bag tag
  40. Add a global entry number in Qik
  41. Issue a hotel voucher
  42. Checkin concierge key
  43. List a cabin jumpseater
  44. Manually type passport information
  45. Pull a jetbrige up to an aircraft
  46. Rebook a passenger for a different destination
  47. Restock ticket counter
  48. Lookup a passenger by last name and flight number in the kiosk
  49. Remove passengers from the bx list
  50. Activate a SMS bag tag
  51. Catch a passenger trying to board with more than 2 items
  52. Request a BCO
  53. Print a notice of compensation
  54. Gate check a stroller
  55. Lookup a passenger's arrival and connecting gates
  56. Print FA final paperwork
  57. Gate check a wheelchair
  58. Put an active uniform military on the upgrade list
  59. Record a found item on the high value form
  60. Refill kiosk boarding paper
  61. Reseat special needs passengers
  62. Place an orange prioriy tag on a bag tag
  63. Refill boarding paper
  64. Add a global entry number on the kiosk
  65. Nominated a co-worker for the president's award
  66. Send a recognition card through Recognition
  67. Reprint a bag tag on the kiosk
  68. List a cockpit jumpseater
  69. Find a battery attached to a checked or valet bag
  70. Catch a passenger trying to board with an oversized luggage
  71. Swipe a passport on a keyboard
  72. Pick up a piece of FOD
  73. Add a frequent flyer number
  74. Fix a passenger apis information
  75. Charge for a checked bag at the gate