Do apredepartureC walkCheckinanUNMROpenE175doorOpup apassengerIssue ahotelvoucherOpen319doorCatch apassengertrying to boardwith morethan 2 itemsRequesta BCOLookup apassenger bylast name andflight numberin the kioskProtect apassengeron thevolunteer listPutremarksin a PNRAdd afrequentflyernumberDeletea bagtagAdd avolunteerto the palllistCharge fora checkedbag at thegateAdd flightp-textcommentPlace anorangeprioriy tagon a bag tagManuallytypepassportinformationCatch apassengertrying to boardwith anoversizedluggageAdd afrequentflyer numberon the kioskSend arecognitioncard throughRecognitionAdd aglobal entrynumber inQikRebook apassengeron a laterflightCheckina petTake gatecheckedbags to thebottom of thejetbridgeChange theboardinglane signafter group 4Add aDODnumber inQikPrint FAfinalpaperworkCheckinconciergekeyPut an activeuniformmilitary onthe upgradelistReseatspecialneedspassengersAdd afrequentflyer numberin QikProtect apassengernot on thevolunteer listRefillbag tagpaperPut aflight infinalstatusPut aflight inclosedstatusTake akiosk outof servicePrint a noticeofcompensationRebook apassengerfor adifferentdestinationChargefor aheavy bagPlaceheavy tagon a bagSwipe apassporton akeyboardAct as theD2 gateagentPlace aweapontag on abag tagCancel afree carry-on itembag tagSend a co-woker aNon-StopThanksClear astand-by listRebook apassengerfor anotherdayRefillboardingpaperRecord afound itemon the highvalue formRebook apassengeron a laterconnectingflightAdd aglobal entrynumber onthe kioskFind abatteryattached to achecked orvalet bagList acockpitjumpseaterFix apassengerapisinformationCheckinanassistancedeviceNominated aco-worker forthepresident'sawardReprint abag tagon thekioskPick upa pieceof FODRestockticketcounterScan apassporton thekioskRestockgateList acabinjumpseaterGatecheck astrollerDowngradeapassengerRemovepassengersfrom the bxlistRefillkioskboardingpaperPull ajetbrigeup to anaircraftIssue amealvoucherGatecheck awheelchairLookup apassenger'sarrival andconnectinggatesActivatea SMSbag tagIssue atravelvoucherWork adelayedflightRefillkiosk bagtag paperDo apredepartureC walkCheckinanUNMROpenE175doorOpup apassengerIssue ahotelvoucherOpen319doorCatch apassengertrying to boardwith morethan 2 itemsRequesta BCOLookup apassenger bylast name andflight numberin the kioskProtect apassengeron thevolunteer listPutremarksin a PNRAdd afrequentflyernumberDeletea bagtagAdd avolunteerto the palllistCharge fora checkedbag at thegateAdd flightp-textcommentPlace anorangeprioriy tagon a bag tagManuallytypepassportinformationCatch apassengertrying to boardwith anoversizedluggageAdd afrequentflyer numberon the kioskSend arecognitioncard throughRecognitionAdd aglobal entrynumber inQikRebook apassengeron a laterflightCheckina petTake gatecheckedbags to thebottom of thejetbridgeChange theboardinglane signafter group 4Add aDODnumber inQikPrint FAfinalpaperworkCheckinconciergekeyPut an activeuniformmilitary onthe upgradelistReseatspecialneedspassengersAdd afrequentflyer numberin QikProtect apassengernot on thevolunteer listRefillbag tagpaperPut aflight infinalstatusPut aflight inclosedstatusTake akiosk outof servicePrint a noticeofcompensationRebook apassengerfor adifferentdestinationChargefor aheavy bagPlaceheavy tagon a bagSwipe apassporton akeyboardAct as theD2 gateagentPlace aweapontag on abag tagCancel afree carry-on itembag tagSend a co-woker aNon-StopThanksClear astand-by listRebook apassengerfor anotherdayRefillboardingpaperRecord afound itemon the highvalue formRebook apassengeron a laterconnectingflightAdd aglobal entrynumber onthe kioskFind abatteryattached to achecked orvalet bagList acockpitjumpseaterFix apassengerapisinformationCheckinanassistancedeviceNominated aco-worker forthepresident'sawardReprint abag tagon thekioskPick upa pieceof FODRestockticketcounterScan apassporton thekioskRestockgateList acabinjumpseaterGatecheck astrollerDowngradeapassengerRemovepassengersfrom the bxlistRefillkioskboardingpaperPull ajetbrigeup to anaircraftIssue amealvoucherGatecheck awheelchairLookup apassenger'sarrival andconnectinggatesActivatea SMSbag tagIssue atravelvoucherWork adelayedflightRefillkiosk bagtag paper

Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a predeparture C walk
  2. Checkin an UNMR
  3. Open E175 door
  4. Opup a passenger
  5. Issue a hotel voucher
  6. Open 319 door
  7. Catch a passenger trying to board with more than 2 items
  8. Request a BCO
  9. Lookup a passenger by last name and flight number in the kiosk
  10. Protect a passenger on the volunteer list
  11. Put remarks in a PNR
  12. Add a frequent flyer number
  13. Delete a bag tag
  14. Add a volunteer to the pall list
  15. Charge for a checked bag at the gate
  16. Add flight p-text comment
  17. Place an orange prioriy tag on a bag tag
  18. Manually type passport information
  19. Catch a passenger trying to board with an oversized luggage
  20. Add a frequent flyer number on the kiosk
  21. Send a recognition card through Recognition
  22. Add a global entry number in Qik
  23. Rebook a passenger on a later flight
  24. Checkin a pet
  25. Take gate checked bags to the bottom of the jetbridge
  26. Change the boarding lane sign after group 4
  27. Add a DOD number in Qik
  28. Print FA final paperwork
  29. Checkin concierge key
  30. Put an active uniform military on the upgrade list
  31. Reseat special needs passengers
  32. Add a frequent flyer number in Qik
  33. Protect a passenger not on the volunteer list
  34. Refill bag tag paper
  35. Put a flight in final status
  36. Put a flight in closed status
  37. Take a kiosk out of service
  38. Print a notice of compensation
  39. Rebook a passenger for a different destination
  40. Charge for a heavy bag
  41. Place heavy tag on a bag
  42. Swipe a passport on a keyboard
  43. Act as the D2 gate agent
  44. Place a weapon tag on a bag tag
  45. Cancel a free carry-on item bag tag
  46. Send a co-woker a Non-Stop Thanks
  47. Clear a stand-by list
  48. Rebook a passenger for another day
  49. Refill boarding paper
  50. Record a found item on the high value form
  51. Rebook a passenger on a later connecting flight
  52. Add a global entry number on the kiosk
  53. Find a battery attached to a checked or valet bag
  54. List a cockpit jumpseater
  55. Fix a passenger apis information
  56. Checkin an assistance device
  57. Nominated a co-worker for the president's award
  58. Reprint a bag tag on the kiosk
  59. Pick up a piece of FOD
  60. Restock ticket counter
  61. Scan a passport on the kiosk
  62. Restock gate
  63. List a cabin jumpseater
  64. Gate check a stroller
  65. Downgrade a passenger
  66. Remove passengers from the bx list
  67. Refill kiosk boarding paper
  68. Pull a jetbrige up to an aircraft
  69. Issue a meal voucher
  70. Gate check a wheelchair
  71. Lookup a passenger's arrival and connecting gates
  72. Activate a SMS bag tag
  73. Issue a travel voucher
  74. Work a delayed flight
  75. Refill kiosk bag tag paper