Completethe PPSlearninghubsRebook apassengerfor anotherdayPlace aweapontag on abag tagCheckinanUNMRPrint FAfinalpaperworkAdd afrequentflyer numberon the kioskManuallytypepassportinformationChange abag statusto hold forpickupConfirma tracematchTake akiosk outof serviceAdd aglobal entrynumber onthe kioskRecord afound itemon the highvalue formIssue atravelvoucherAdd afrequentflyer numberin QikRefillbag tagpaperDo apredepartureC walkProcess apaid seatchangeRefillboardingpaperAdd aDODnumber onthe kioskSend arecognitioncard throughRecognitionBring akioskready forserviceFix apassengerapisinformationGatecheck astrollerDelivera ppsSend a co-woker aNon-StopThanksRebook apassengeron a laterflightChange theboardinglane signafter group 4Open319doorAdd afrequentflyernumberAdd flightp-textcommentCatch apassengertrying to boardwith morethan 2 itemsClear acockpitjumpseaterCancel afree carry-on itembag tagAdd aDODnumber inQikReadexactly fromthe boardingscriptsNominated aco-worker forthepresident'sawardReject aninboundonhandIssue atransportationvoucherDelivera ppsPull ajetbridgeoff anaircraftPlace anorangeprioriy tagon a bag tagAct as theD1 gateagentActivatea SMSbag tagClear abag offthe claimbeltDeletea bagtagCheckingan ExectivePlatinumpassengerTake gatecheckedbags to thebottom of thejetbridgeReseatspecialneedspassengersRefillkiosk bagtag paperReceive abag at thegaragedoorUpgradeapassengerCharge fora checkedbag at thegateList acockpitjumpseaterRemovepassengersfrom the bxlistRequesta BCOSwipe apassporton akeyboardDowngradeapassengerClear astand-by listPutremarksin a PNRCatch apassengertrying to boardwith anoversizedluggageRejecta tracematchArrivea ppsPut aflight infinalstatusAct as theD2 gateagentScan apassporton thekioskAssist inboarding awheelchairpassengerList acabinjumpseaterDeliver aweaponbagCheckinconciergekeyOpup apassengerWork adelayedflightOpenE175doorGatecheck awheelchairCheckina petAdd avolunteerto the palllistCompletethe PPSlearninghubsRebook apassengerfor anotherdayPlace aweapontag on abag tagCheckinanUNMRPrint FAfinalpaperworkAdd afrequentflyer numberon the kioskManuallytypepassportinformationChange abag statusto hold forpickupConfirma tracematchTake akiosk outof serviceAdd aglobal entrynumber onthe kioskRecord afound itemon the highvalue formIssue atravelvoucherAdd afrequentflyer numberin QikRefillbag tagpaperDo apredepartureC walkProcess apaid seatchangeRefillboardingpaperAdd aDODnumber onthe kioskSend arecognitioncard throughRecognitionBring akioskready forserviceFix apassengerapisinformationGatecheck astrollerDelivera ppsSend a co-woker aNon-StopThanksRebook apassengeron a laterflightChange theboardinglane signafter group 4Open319doorAdd afrequentflyernumberAdd flightp-textcommentCatch apassengertrying to boardwith morethan 2 itemsClear acockpitjumpseaterCancel afree carry-on itembag tagAdd aDODnumber inQikReadexactly fromthe boardingscriptsNominated aco-worker forthepresident'sawardReject aninboundonhandIssue atransportationvoucherDelivera ppsPull ajetbridgeoff anaircraftPlace anorangeprioriy tagon a bag tagAct as theD1 gateagentActivatea SMSbag tagClear abag offthe claimbeltDeletea bagtagCheckingan ExectivePlatinumpassengerTake gatecheckedbags to thebottom of thejetbridgeReseatspecialneedspassengersRefillkiosk bagtag paperReceive abag at thegaragedoorUpgradeapassengerCharge fora checkedbag at thegateList acockpitjumpseaterRemovepassengersfrom the bxlistRequesta BCOSwipe apassporton akeyboardDowngradeapassengerClear astand-by listPutremarksin a PNRCatch apassengertrying to boardwith anoversizedluggageRejecta tracematchArrivea ppsPut aflight infinalstatusAct as theD2 gateagentScan apassporton thekioskAssist inboarding awheelchairpassengerList acabinjumpseaterDeliver aweaponbagCheckinconciergekeyOpup apassengerWork adelayedflightOpenE175doorGatecheck awheelchairCheckina petAdd avolunteerto the palllist

BSO/Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete the PPS learning hubs
  2. Rebook a passenger for another day
  3. Place a weapon tag on a bag tag
  4. Checkin an UNMR
  5. Print FA final paperwork
  6. Add a frequent flyer number on the kiosk
  7. Manually type passport information
  8. Change a bag status to hold for pickup
  9. Confirm a trace match
  10. Take a kiosk out of service
  11. Add a global entry number on the kiosk
  12. Record a found item on the high value form
  13. Issue a travel voucher
  14. Add a frequent flyer number in Qik
  15. Refill bag tag paper
  16. Do a predeparture C walk
  17. Process a paid seat change
  18. Refill boarding paper
  19. Add a DOD number on the kiosk
  20. Send a recognition card through Recognition
  21. Bring a kiosk ready for service
  22. Fix a passenger apis information
  23. Gate check a stroller
  24. Deliver a pps
  25. Send a co-woker a Non-Stop Thanks
  26. Rebook a passenger on a later flight
  27. Change the boarding lane sign after group 4
  28. Open 319 door
  29. Add a frequent flyer number
  30. Add flight p-text comment
  31. Catch a passenger trying to board with more than 2 items
  32. Clear a cockpit jumpseater
  33. Cancel a free carry-on item bag tag
  34. Add a DOD number in Qik
  35. Read exactly from the boarding scripts
  36. Nominated a co-worker for the president's award
  37. Reject an inbound onhand
  38. Issue a transportation voucher
  39. Deliver a pps
  40. Pull a jetbridge off an aircraft
  41. Place an orange prioriy tag on a bag tag
  42. Act as the D1 gate agent
  43. Activate a SMS bag tag
  44. Clear a bag off the claim belt
  45. Delete a bag tag
  46. Checking an Exective Platinum passenger
  47. Take gate checked bags to the bottom of the jetbridge
  48. Reseat special needs passengers
  49. Refill kiosk bag tag paper
  50. Receive a bag at the garage door
  51. Upgrade a passenger
  52. Charge for a checked bag at the gate
  53. List a cockpit jumpseater
  54. Remove passengers from the bx list
  55. Request a BCO
  56. Swipe a passport on a keyboard
  57. Downgrade a passenger
  58. Clear a stand-by list
  59. Put remarks in a PNR
  60. Catch a passenger trying to board with an oversized luggage
  61. Reject a trace match
  62. Arrive a pps
  63. Put a flight in final status
  64. Act as the D2 gate agent
  65. Scan a passport on the kiosk
  66. Assist in boarding a wheelchair passenger
  67. List a cabin jumpseater
  68. Deliver a weapon bag
  69. Checkin concierge key
  70. Opup a passenger
  71. Work a delayed flight
  72. Open E175 door
  73. Gate check a wheelchair
  74. Checkin a pet
  75. Add a volunteer to the pall list