Clear astand-by listTake gatecheckedbags to thebottom of thejetbridgeManuallytypepassportinformationList acockpitjumpseaterChange abag statusto hold forpickupRequesta BCOProcess apaid seatchangeBring akioskready forserviceActivatea SMSbag tagIssue atravelvoucherList acabinjumpseaterDowngradeapassengerSwipe apassporton akeyboardCancel afree carry-on itembag tagReject aninboundonhandRefillboardingpaperPull ajetbridgeoff anaircraftRebook apassengerfor anotherdayAct as theD2 gateagentDelivera ppsConfirma tracematchAdd afrequentflyer numberon the kioskReseatspecialneedspassengersCheckingan ExectivePlatinumpassengerArrivea ppsRemovepassengersfrom the bxlistNominated aco-worker forthepresident'sawardCheckinanUNMRRefillbag tagpaperClear acockpitjumpseaterAssist inboarding awheelchairpassengerSend arecognitioncard throughRecognitionCharge fora checkedbag at thegateRefillkiosk bagtag paperUpgradeapassengerFix apassengerapisinformationOpup apassengerPrint FAfinalpaperworkDelivera ppsAdd aglobal entrynumber onthe kioskRebook apassengeron a laterflightReadexactly fromthe boardingscriptsGatecheck astrollerDeletea bagtagReceive abag at thegaragedoorWork adelayedflightRejecta tracematchAdd aDODnumber inQikCompletethe PPSlearninghubsIssue atransportationvoucherPlace aweapontag on abag tagOpen319doorSend a co-woker aNon-StopThanksCatch apassengertrying to boardwith anoversizedluggageGatecheck awheelchairCatch apassengertrying to boardwith morethan 2 itemsPut aflight infinalstatusClear abag offthe claimbeltCheckina petAdd avolunteerto the palllistChange theboardinglane signafter group 4OpenE175doorTake akiosk outof serviceAct as theD1 gateagentScan apassporton thekioskAdd aDODnumber onthe kioskPlace anorangeprioriy tagon a bag tagCheckinconciergekeyAdd afrequentflyer numberin QikAdd afrequentflyernumberPutremarksin a PNRDeliver aweaponbagDo apredepartureC walkAdd flightp-textcommentRecord afound itemon the highvalue formClear astand-by listTake gatecheckedbags to thebottom of thejetbridgeManuallytypepassportinformationList acockpitjumpseaterChange abag statusto hold forpickupRequesta BCOProcess apaid seatchangeBring akioskready forserviceActivatea SMSbag tagIssue atravelvoucherList acabinjumpseaterDowngradeapassengerSwipe apassporton akeyboardCancel afree carry-on itembag tagReject aninboundonhandRefillboardingpaperPull ajetbridgeoff anaircraftRebook apassengerfor anotherdayAct as theD2 gateagentDelivera ppsConfirma tracematchAdd afrequentflyer numberon the kioskReseatspecialneedspassengersCheckingan ExectivePlatinumpassengerArrivea ppsRemovepassengersfrom the bxlistNominated aco-worker forthepresident'sawardCheckinanUNMRRefillbag tagpaperClear acockpitjumpseaterAssist inboarding awheelchairpassengerSend arecognitioncard throughRecognitionCharge fora checkedbag at thegateRefillkiosk bagtag paperUpgradeapassengerFix apassengerapisinformationOpup apassengerPrint FAfinalpaperworkDelivera ppsAdd aglobal entrynumber onthe kioskRebook apassengeron a laterflightReadexactly fromthe boardingscriptsGatecheck astrollerDeletea bagtagReceive abag at thegaragedoorWork adelayedflightRejecta tracematchAdd aDODnumber inQikCompletethe PPSlearninghubsIssue atransportationvoucherPlace aweapontag on abag tagOpen319doorSend a co-woker aNon-StopThanksCatch apassengertrying to boardwith anoversizedluggageGatecheck awheelchairCatch apassengertrying to boardwith morethan 2 itemsPut aflight infinalstatusClear abag offthe claimbeltCheckina petAdd avolunteerto the palllistChange theboardinglane signafter group 4OpenE175doorTake akiosk outof serviceAct as theD1 gateagentScan apassporton thekioskAdd aDODnumber onthe kioskPlace anorangeprioriy tagon a bag tagCheckinconciergekeyAdd afrequentflyer numberin QikAdd afrequentflyernumberPutremarksin a PNRDeliver aweaponbagDo apredepartureC walkAdd flightp-textcommentRecord afound itemon the highvalue form

BSO/Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear a stand-by list
  2. Take gate checked bags to the bottom of the jetbridge
  3. Manually type passport information
  4. List a cockpit jumpseater
  5. Change a bag status to hold for pickup
  6. Request a BCO
  7. Process a paid seat change
  8. Bring a kiosk ready for service
  9. Activate a SMS bag tag
  10. Issue a travel voucher
  11. List a cabin jumpseater
  12. Downgrade a passenger
  13. Swipe a passport on a keyboard
  14. Cancel a free carry-on item bag tag
  15. Reject an inbound onhand
  16. Refill boarding paper
  17. Pull a jetbridge off an aircraft
  18. Rebook a passenger for another day
  19. Act as the D2 gate agent
  20. Deliver a pps
  21. Confirm a trace match
  22. Add a frequent flyer number on the kiosk
  23. Reseat special needs passengers
  24. Checking an Exective Platinum passenger
  25. Arrive a pps
  26. Remove passengers from the bx list
  27. Nominated a co-worker for the president's award
  28. Checkin an UNMR
  29. Refill bag tag paper
  30. Clear a cockpit jumpseater
  31. Assist in boarding a wheelchair passenger
  32. Send a recognition card through Recognition
  33. Charge for a checked bag at the gate
  34. Refill kiosk bag tag paper
  35. Upgrade a passenger
  36. Fix a passenger apis information
  37. Opup a passenger
  38. Print FA final paperwork
  39. Deliver a pps
  40. Add a global entry number on the kiosk
  41. Rebook a passenger on a later flight
  42. Read exactly from the boarding scripts
  43. Gate check a stroller
  44. Delete a bag tag
  45. Receive a bag at the garage door
  46. Work a delayed flight
  47. Reject a trace match
  48. Add a DOD number in Qik
  49. Complete the PPS learning hubs
  50. Issue a transportation voucher
  51. Place a weapon tag on a bag tag
  52. Open 319 door
  53. Send a co-woker a Non-Stop Thanks
  54. Catch a passenger trying to board with an oversized luggage
  55. Gate check a wheelchair
  56. Catch a passenger trying to board with more than 2 items
  57. Put a flight in final status
  58. Clear a bag off the claim belt
  59. Checkin a pet
  60. Add a volunteer to the pall list
  61. Change the boarding lane sign after group 4
  62. Open E175 door
  63. Take a kiosk out of service
  64. Act as the D1 gate agent
  65. Scan a passport on the kiosk
  66. Add a DOD number on the kiosk
  67. Place an orange prioriy tag on a bag tag
  68. Checkin concierge key
  69. Add a frequent flyer number in Qik
  70. Add a frequent flyer number
  71. Put remarks in a PNR
  72. Deliver a weapon bag
  73. Do a predeparture C walk
  74. Add flight p-text comment
  75. Record a found item on the high value form