Reject aninboundonhandManuallytypepassportinformationRefillboardingpaperConfirma tracematchFix apassengerapisinformationCheckingan ExectivePlatinumpassengerAdd aDODnumber inQikPlace anorangeprioriy tagon a bag tagProcess apaid seatchangeSend a co-woker aNon-StopThanksTake akiosk outof serviceWork adelayedflightChange theboardinglane signafter group 4Place aweapontag on abag tagRejecta tracematchAdd afrequentflyernumberRequesta BCOPrint FAfinalpaperworkCharge fora checkedbag at thegateDelivera ppsTake gatecheckedbags to thebottom of thejetbridgeAdd flightp-textcommentSwipe apassporton akeyboardRefillkiosk bagtag paperAdd aDODnumber onthe kioskDeliver aweaponbagCancel afree carry-on itembag tagPull ajetbridgeoff anaircraftCatch apassengertrying to boardwith anoversizedluggageAdd afrequentflyer numberin QikCompletethe PPSlearninghubsReceive abag at thegaragedoorReseatspecialneedspassengersAdd afrequentflyer numberon the kioskUpgradeapassengerArrivea ppsActivatea SMSbag tagRecord afound itemon the highvalue formSend arecognitioncard throughRecognitionIssue atransportationvoucherAct as theD1 gateagentClear astand-by listClear abag offthe claimbeltCheckinconciergekeyDelivera ppsRebook apassengeron a laterflightGatecheck astrollerOpup apassengerList acockpitjumpseaterNominated aco-worker forthepresident'sawardScan apassporton thekioskCheckina petChange abag statusto hold forpickupAdd avolunteerto the palllistAssist inboarding awheelchairpassengerRemovepassengersfrom the bxlistDeletea bagtagDowngradeapassengerGatecheck awheelchairOpen319doorAdd aglobal entrynumber onthe kioskCheckinanUNMRReadexactly fromthe boardingscriptsRefillbag tagpaperList acabinjumpseaterAct as theD2 gateagentBring akioskready forserviceClear acockpitjumpseaterCatch apassengertrying to boardwith morethan 2 itemsPut aflight infinalstatusOpenE175doorIssue atravelvoucherDo apredepartureC walkRebook apassengerfor anotherdayPutremarksin a PNRReject aninboundonhandManuallytypepassportinformationRefillboardingpaperConfirma tracematchFix apassengerapisinformationCheckingan ExectivePlatinumpassengerAdd aDODnumber inQikPlace anorangeprioriy tagon a bag tagProcess apaid seatchangeSend a co-woker aNon-StopThanksTake akiosk outof serviceWork adelayedflightChange theboardinglane signafter group 4Place aweapontag on abag tagRejecta tracematchAdd afrequentflyernumberRequesta BCOPrint FAfinalpaperworkCharge fora checkedbag at thegateDelivera ppsTake gatecheckedbags to thebottom of thejetbridgeAdd flightp-textcommentSwipe apassporton akeyboardRefillkiosk bagtag paperAdd aDODnumber onthe kioskDeliver aweaponbagCancel afree carry-on itembag tagPull ajetbridgeoff anaircraftCatch apassengertrying to boardwith anoversizedluggageAdd afrequentflyer numberin QikCompletethe PPSlearninghubsReceive abag at thegaragedoorReseatspecialneedspassengersAdd afrequentflyer numberon the kioskUpgradeapassengerArrivea ppsActivatea SMSbag tagRecord afound itemon the highvalue formSend arecognitioncard throughRecognitionIssue atransportationvoucherAct as theD1 gateagentClear astand-by listClear abag offthe claimbeltCheckinconciergekeyDelivera ppsRebook apassengeron a laterflightGatecheck astrollerOpup apassengerList acockpitjumpseaterNominated aco-worker forthepresident'sawardScan apassporton thekioskCheckina petChange abag statusto hold forpickupAdd avolunteerto the palllistAssist inboarding awheelchairpassengerRemovepassengersfrom the bxlistDeletea bagtagDowngradeapassengerGatecheck awheelchairOpen319doorAdd aglobal entrynumber onthe kioskCheckinanUNMRReadexactly fromthe boardingscriptsRefillbag tagpaperList acabinjumpseaterAct as theD2 gateagentBring akioskready forserviceClear acockpitjumpseaterCatch apassengertrying to boardwith morethan 2 itemsPut aflight infinalstatusOpenE175doorIssue atravelvoucherDo apredepartureC walkRebook apassengerfor anotherdayPutremarksin a PNR

BSO/Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reject an inbound onhand
  2. Manually type passport information
  3. Refill boarding paper
  4. Confirm a trace match
  5. Fix a passenger apis information
  6. Checking an Exective Platinum passenger
  7. Add a DOD number in Qik
  8. Place an orange prioriy tag on a bag tag
  9. Process a paid seat change
  10. Send a co-woker a Non-Stop Thanks
  11. Take a kiosk out of service
  12. Work a delayed flight
  13. Change the boarding lane sign after group 4
  14. Place a weapon tag on a bag tag
  15. Reject a trace match
  16. Add a frequent flyer number
  17. Request a BCO
  18. Print FA final paperwork
  19. Charge for a checked bag at the gate
  20. Deliver a pps
  21. Take gate checked bags to the bottom of the jetbridge
  22. Add flight p-text comment
  23. Swipe a passport on a keyboard
  24. Refill kiosk bag tag paper
  25. Add a DOD number on the kiosk
  26. Deliver a weapon bag
  27. Cancel a free carry-on item bag tag
  28. Pull a jetbridge off an aircraft
  29. Catch a passenger trying to board with an oversized luggage
  30. Add a frequent flyer number in Qik
  31. Complete the PPS learning hubs
  32. Receive a bag at the garage door
  33. Reseat special needs passengers
  34. Add a frequent flyer number on the kiosk
  35. Upgrade a passenger
  36. Arrive a pps
  37. Activate a SMS bag tag
  38. Record a found item on the high value form
  39. Send a recognition card through Recognition
  40. Issue a transportation voucher
  41. Act as the D1 gate agent
  42. Clear a stand-by list
  43. Clear a bag off the claim belt
  44. Checkin concierge key
  45. Deliver a pps
  46. Rebook a passenger on a later flight
  47. Gate check a stroller
  48. Opup a passenger
  49. List a cockpit jumpseater
  50. Nominated a co-worker for the president's award
  51. Scan a passport on the kiosk
  52. Checkin a pet
  53. Change a bag status to hold for pickup
  54. Add a volunteer to the pall list
  55. Assist in boarding a wheelchair passenger
  56. Remove passengers from the bx list
  57. Delete a bag tag
  58. Downgrade a passenger
  59. Gate check a wheelchair
  60. Open 319 door
  61. Add a global entry number on the kiosk
  62. Checkin an UNMR
  63. Read exactly from the boarding scripts
  64. Refill bag tag paper
  65. List a cabin jumpseater
  66. Act as the D2 gate agent
  67. Bring a kiosk ready for service
  68. Clear a cockpit jumpseater
  69. Catch a passenger trying to board with more than 2 items
  70. Put a flight in final status
  71. Open E175 door
  72. Issue a travel voucher
  73. Do a predeparture C walk
  74. Rebook a passenger for another day
  75. Put remarks in a PNR