Deletea bagtagPlace anorangeprioriy tagon a bag tagAdd aDODnumber inQikCompletethe PPSlearninghubsRefillboardingpaperPutremarksin a PNRClear acockpitjumpseaterTake gatecheckedbags to thebottom of thejetbridgeCheckinconciergekeyChange theboardinglane signafter group 4Nominated aco-worker forthepresident'sawardSend a co-woker aNon-StopThanksManuallytypepassportinformationPrint FAfinalpaperworkAdd avolunteerto the palllistPlace aweapontag on abag tagAct as theD1 gateagentActivatea SMSbag tagGatecheck astrollerAct as theD2 gateagentAdd afrequentflyernumberReject aninboundonhandOpen319doorChange abag statusto hold forpickupWork adelayedflightReceive abag at thegaragedoorConfirma tracematchCheckinanUNMRList acockpitjumpseaterSend arecognitioncard throughRecognitionDo apredepartureC walkOpenE175doorCatch apassengertrying to boardwith morethan 2 itemsAdd flightp-textcommentPut aflight infinalstatusAdd afrequentflyer numberon the kioskDeliver aweaponbagOpup apassengerDelivera ppsRefillkiosk bagtag paperCancel afree carry-on itembag tagCheckingan ExectivePlatinumpassengerAdd aglobal entrynumber onthe kioskUpgradeapassengerRecord afound itemon the highvalue formCatch apassengertrying to boardwith anoversizedluggageRebook apassengeron a laterflightFix apassengerapisinformationProcess apaid seatchangeClear astand-by listReadexactly fromthe boardingscriptsClear abag offthe claimbeltList acabinjumpseaterRejecta tracematchRemovepassengersfrom the bxlistSwipe apassporton akeyboardIssue atransportationvoucherPull ajetbridgeoff anaircraftGatecheck awheelchairTake akiosk outof serviceReseatspecialneedspassengersAssist inboarding awheelchairpassengerDowngradeapassengerCharge fora checkedbag at thegateIssue atravelvoucherRebook apassengerfor anotherdayBring akioskready forserviceArrivea ppsAdd afrequentflyer numberin QikRefillbag tagpaperAdd aDODnumber onthe kioskDelivera ppsRequesta BCOScan apassporton thekioskCheckina petDeletea bagtagPlace anorangeprioriy tagon a bag tagAdd aDODnumber inQikCompletethe PPSlearninghubsRefillboardingpaperPutremarksin a PNRClear acockpitjumpseaterTake gatecheckedbags to thebottom of thejetbridgeCheckinconciergekeyChange theboardinglane signafter group 4Nominated aco-worker forthepresident'sawardSend a co-woker aNon-StopThanksManuallytypepassportinformationPrint FAfinalpaperworkAdd avolunteerto the palllistPlace aweapontag on abag tagAct as theD1 gateagentActivatea SMSbag tagGatecheck astrollerAct as theD2 gateagentAdd afrequentflyernumberReject aninboundonhandOpen319doorChange abag statusto hold forpickupWork adelayedflightReceive abag at thegaragedoorConfirma tracematchCheckinanUNMRList acockpitjumpseaterSend arecognitioncard throughRecognitionDo apredepartureC walkOpenE175doorCatch apassengertrying to boardwith morethan 2 itemsAdd flightp-textcommentPut aflight infinalstatusAdd afrequentflyer numberon the kioskDeliver aweaponbagOpup apassengerDelivera ppsRefillkiosk bagtag paperCancel afree carry-on itembag tagCheckingan ExectivePlatinumpassengerAdd aglobal entrynumber onthe kioskUpgradeapassengerRecord afound itemon the highvalue formCatch apassengertrying to boardwith anoversizedluggageRebook apassengeron a laterflightFix apassengerapisinformationProcess apaid seatchangeClear astand-by listReadexactly fromthe boardingscriptsClear abag offthe claimbeltList acabinjumpseaterRejecta tracematchRemovepassengersfrom the bxlistSwipe apassporton akeyboardIssue atransportationvoucherPull ajetbridgeoff anaircraftGatecheck awheelchairTake akiosk outof serviceReseatspecialneedspassengersAssist inboarding awheelchairpassengerDowngradeapassengerCharge fora checkedbag at thegateIssue atravelvoucherRebook apassengerfor anotherdayBring akioskready forserviceArrivea ppsAdd afrequentflyer numberin QikRefillbag tagpaperAdd aDODnumber onthe kioskDelivera ppsRequesta BCOScan apassporton thekioskCheckina pet

BSO/Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Delete a bag tag
  2. Place an orange prioriy tag on a bag tag
  3. Add a DOD number in Qik
  4. Complete the PPS learning hubs
  5. Refill boarding paper
  6. Put remarks in a PNR
  7. Clear a cockpit jumpseater
  8. Take gate checked bags to the bottom of the jetbridge
  9. Checkin concierge key
  10. Change the boarding lane sign after group 4
  11. Nominated a co-worker for the president's award
  12. Send a co-woker a Non-Stop Thanks
  13. Manually type passport information
  14. Print FA final paperwork
  15. Add a volunteer to the pall list
  16. Place a weapon tag on a bag tag
  17. Act as the D1 gate agent
  18. Activate a SMS bag tag
  19. Gate check a stroller
  20. Act as the D2 gate agent
  21. Add a frequent flyer number
  22. Reject an inbound onhand
  23. Open 319 door
  24. Change a bag status to hold for pickup
  25. Work a delayed flight
  26. Receive a bag at the garage door
  27. Confirm a trace match
  28. Checkin an UNMR
  29. List a cockpit jumpseater
  30. Send a recognition card through Recognition
  31. Do a predeparture C walk
  32. Open E175 door
  33. Catch a passenger trying to board with more than 2 items
  34. Add flight p-text comment
  35. Put a flight in final status
  36. Add a frequent flyer number on the kiosk
  37. Deliver a weapon bag
  38. Opup a passenger
  39. Deliver a pps
  40. Refill kiosk bag tag paper
  41. Cancel a free carry-on item bag tag
  42. Checking an Exective Platinum passenger
  43. Add a global entry number on the kiosk
  44. Upgrade a passenger
  45. Record a found item on the high value form
  46. Catch a passenger trying to board with an oversized luggage
  47. Rebook a passenger on a later flight
  48. Fix a passenger apis information
  49. Process a paid seat change
  50. Clear a stand-by list
  51. Read exactly from the boarding scripts
  52. Clear a bag off the claim belt
  53. List a cabin jumpseater
  54. Reject a trace match
  55. Remove passengers from the bx list
  56. Swipe a passport on a keyboard
  57. Issue a transportation voucher
  58. Pull a jetbridge off an aircraft
  59. Gate check a wheelchair
  60. Take a kiosk out of service
  61. Reseat special needs passengers
  62. Assist in boarding a wheelchair passenger
  63. Downgrade a passenger
  64. Charge for a checked bag at the gate
  65. Issue a travel voucher
  66. Rebook a passenger for another day
  67. Bring a kiosk ready for service
  68. Arrive a pps
  69. Add a frequent flyer number in Qik
  70. Refill bag tag paper
  71. Add a DOD number on the kiosk
  72. Deliver a pps
  73. Request a BCO
  74. Scan a passport on the kiosk
  75. Checkin a pet