Receive abag at thegaragedoorAdd flightp-textcommentCompletethe PPSlearninghubsAct as theD2 gateagentCheckina petRefillbag tagpaperGatecheck awheelchairCharge fora checkedbag at thegatePutremarksin a PNRRefillboardingpaperClear abag offthe claimbeltRecord afound itemon the highvalue formConfirma tracematchCatch apassengertrying to boardwith morethan 2 itemsCatch apassengertrying to boardwith anoversizedluggageDeletea bagtagRejecta tracematchIssue atravelvoucherScan apassporton thekioskAssist inboarding awheelchairpassengerPlace aweapontag on abag tagSend arecognitioncard throughRecognitionRemovepassengersfrom the bxlistAdd afrequentflyer numberin QikDelivera ppsSend a co-woker aNon-StopThanksDeliver aweaponbagRefillkiosk bagtag paperCheckinconciergekeyAdd aglobal entrynumber onthe kioskAdd aDODnumber onthe kioskRebook apassengeron a laterflightIssue atransportationvoucherClear acockpitjumpseaterList acabinjumpseaterSwipe apassporton akeyboardGatecheck astrollerChange theboardinglane signafter group 4Activatea SMSbag tagClear astand-by listAdd avolunteerto the palllistPut aflight infinalstatusBring akioskready forserviceAct as theD1 gateagentDelivera ppsManuallytypepassportinformationReject aninboundonhandDowngradeapassengerRebook apassengerfor anotherdayDo apredepartureC walkAdd afrequentflyernumberRequesta BCOCancel afree carry-on itembag tagReadexactly fromthe boardingscriptsCheckingan ExectivePlatinumpassengerAdd afrequentflyer numberon the kioskArrivea ppsOpen319doorFix apassengerapisinformationTake gatecheckedbags to thebottom of thejetbridgeAdd aDODnumber inQikOpup apassengerCheckinanUNMRPrint FAfinalpaperworkNominated aco-worker forthepresident'sawardReseatspecialneedspassengersWork adelayedflightTake akiosk outof servicePull ajetbridgeoff anaircraftChange abag statusto hold forpickupPlace anorangeprioriy tagon a bag tagUpgradeapassengerOpenE175doorProcess apaid seatchangeList acockpitjumpseaterReceive abag at thegaragedoorAdd flightp-textcommentCompletethe PPSlearninghubsAct as theD2 gateagentCheckina petRefillbag tagpaperGatecheck awheelchairCharge fora checkedbag at thegatePutremarksin a PNRRefillboardingpaperClear abag offthe claimbeltRecord afound itemon the highvalue formConfirma tracematchCatch apassengertrying to boardwith morethan 2 itemsCatch apassengertrying to boardwith anoversizedluggageDeletea bagtagRejecta tracematchIssue atravelvoucherScan apassporton thekioskAssist inboarding awheelchairpassengerPlace aweapontag on abag tagSend arecognitioncard throughRecognitionRemovepassengersfrom the bxlistAdd afrequentflyer numberin QikDelivera ppsSend a co-woker aNon-StopThanksDeliver aweaponbagRefillkiosk bagtag paperCheckinconciergekeyAdd aglobal entrynumber onthe kioskAdd aDODnumber onthe kioskRebook apassengeron a laterflightIssue atransportationvoucherClear acockpitjumpseaterList acabinjumpseaterSwipe apassporton akeyboardGatecheck astrollerChange theboardinglane signafter group 4Activatea SMSbag tagClear astand-by listAdd avolunteerto the palllistPut aflight infinalstatusBring akioskready forserviceAct as theD1 gateagentDelivera ppsManuallytypepassportinformationReject aninboundonhandDowngradeapassengerRebook apassengerfor anotherdayDo apredepartureC walkAdd afrequentflyernumberRequesta BCOCancel afree carry-on itembag tagReadexactly fromthe boardingscriptsCheckingan ExectivePlatinumpassengerAdd afrequentflyer numberon the kioskArrivea ppsOpen319doorFix apassengerapisinformationTake gatecheckedbags to thebottom of thejetbridgeAdd aDODnumber inQikOpup apassengerCheckinanUNMRPrint FAfinalpaperworkNominated aco-worker forthepresident'sawardReseatspecialneedspassengersWork adelayedflightTake akiosk outof servicePull ajetbridgeoff anaircraftChange abag statusto hold forpickupPlace anorangeprioriy tagon a bag tagUpgradeapassengerOpenE175doorProcess apaid seatchangeList acockpitjumpseater

BSO/Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a bag at the garage door
  2. Add flight p-text comment
  3. Complete the PPS learning hubs
  4. Act as the D2 gate agent
  5. Checkin a pet
  6. Refill bag tag paper
  7. Gate check a wheelchair
  8. Charge for a checked bag at the gate
  9. Put remarks in a PNR
  10. Refill boarding paper
  11. Clear a bag off the claim belt
  12. Record a found item on the high value form
  13. Confirm a trace match
  14. Catch a passenger trying to board with more than 2 items
  15. Catch a passenger trying to board with an oversized luggage
  16. Delete a bag tag
  17. Reject a trace match
  18. Issue a travel voucher
  19. Scan a passport on the kiosk
  20. Assist in boarding a wheelchair passenger
  21. Place a weapon tag on a bag tag
  22. Send a recognition card through Recognition
  23. Remove passengers from the bx list
  24. Add a frequent flyer number in Qik
  25. Deliver a pps
  26. Send a co-woker a Non-Stop Thanks
  27. Deliver a weapon bag
  28. Refill kiosk bag tag paper
  29. Checkin concierge key
  30. Add a global entry number on the kiosk
  31. Add a DOD number on the kiosk
  32. Rebook a passenger on a later flight
  33. Issue a transportation voucher
  34. Clear a cockpit jumpseater
  35. List a cabin jumpseater
  36. Swipe a passport on a keyboard
  37. Gate check a stroller
  38. Change the boarding lane sign after group 4
  39. Activate a SMS bag tag
  40. Clear a stand-by list
  41. Add a volunteer to the pall list
  42. Put a flight in final status
  43. Bring a kiosk ready for service
  44. Act as the D1 gate agent
  45. Deliver a pps
  46. Manually type passport information
  47. Reject an inbound onhand
  48. Downgrade a passenger
  49. Rebook a passenger for another day
  50. Do a predeparture C walk
  51. Add a frequent flyer number
  52. Request a BCO
  53. Cancel a free carry-on item bag tag
  54. Read exactly from the boarding scripts
  55. Checking an Exective Platinum passenger
  56. Add a frequent flyer number on the kiosk
  57. Arrive a pps
  58. Open 319 door
  59. Fix a passenger apis information
  60. Take gate checked bags to the bottom of the jetbridge
  61. Add a DOD number in Qik
  62. Opup a passenger
  63. Checkin an UNMR
  64. Print FA final paperwork
  65. Nominated a co-worker for the president's award
  66. Reseat special needs passengers
  67. Work a delayed flight
  68. Take a kiosk out of service
  69. Pull a jetbridge off an aircraft
  70. Change a bag status to hold for pickup
  71. Place an orange prioriy tag on a bag tag
  72. Upgrade a passenger
  73. Open E175 door
  74. Process a paid seat change
  75. List a cockpit jumpseater