Assist inboarding awheelchairpassengerWork adelayedflightPull ajetbridgeoff anaircraftPutremarksin a PNRPut aflight infinalstatusSwipe apassporton akeyboardReceive abag at thegaragedoorList acabinjumpseaterNominated aco-worker forthepresident'sawardAct as theD2 gateagentClear acockpitjumpseaterChange abag statusto hold forpickupAdd avolunteerto the palllistRebook apassengeron a laterflightAct as theD1 gateagentManuallytypepassportinformationAdd afrequentflyer numberon the kioskPrint FAfinalpaperworkCheckingan ExectivePlatinumpassengerIssue atravelvoucherSend arecognitioncard throughRecognitionSend a co-woker aNon-StopThanksCharge fora checkedbag at thegateBring akioskready forserviceGatecheck awheelchairTake gatecheckedbags to thebottom of thejetbridgeDeliver aweaponbagProcess apaid seatchangeCheckina petReseatspecialneedspassengersReject aninboundonhandDo apredepartureC walkAdd flightp-textcommentTake akiosk outof serviceDowngradeapassengerAdd aDODnumber inQikCatch apassengertrying to boardwith morethan 2 itemsReadexactly fromthe boardingscriptsClear abag offthe claimbeltRejecta tracematchRebook apassengerfor anotherdayRefillkiosk bagtag paperFix apassengerapisinformationIssue atransportationvoucherCatch apassengertrying to boardwith anoversizedluggageList acockpitjumpseaterDelivera ppsArrivea ppsRequesta BCOUpgradeapassengerPlace aweapontag on abag tagDelivera ppsDeletea bagtagCancel afree carry-on itembag tagGatecheck astrollerChange theboardinglane signafter group 4CheckinconciergekeyAdd aglobal entrynumber onthe kioskAdd afrequentflyer numberin QikOpenE175doorRefillbag tagpaperPlace anorangeprioriy tagon a bag tagAdd afrequentflyernumberCompletethe PPSlearninghubsClear astand-by listOpen319doorConfirma tracematchScan apassporton thekioskRemovepassengersfrom the bxlistAdd aDODnumber onthe kioskOpup apassengerCheckinanUNMRActivatea SMSbag tagRecord afound itemon the highvalue formRefillboardingpaperAssist inboarding awheelchairpassengerWork adelayedflightPull ajetbridgeoff anaircraftPutremarksin a PNRPut aflight infinalstatusSwipe apassporton akeyboardReceive abag at thegaragedoorList acabinjumpseaterNominated aco-worker forthepresident'sawardAct as theD2 gateagentClear acockpitjumpseaterChange abag statusto hold forpickupAdd avolunteerto the palllistRebook apassengeron a laterflightAct as theD1 gateagentManuallytypepassportinformationAdd afrequentflyer numberon the kioskPrint FAfinalpaperworkCheckingan ExectivePlatinumpassengerIssue atravelvoucherSend arecognitioncard throughRecognitionSend a co-woker aNon-StopThanksCharge fora checkedbag at thegateBring akioskready forserviceGatecheck awheelchairTake gatecheckedbags to thebottom of thejetbridgeDeliver aweaponbagProcess apaid seatchangeCheckina petReseatspecialneedspassengersReject aninboundonhandDo apredepartureC walkAdd flightp-textcommentTake akiosk outof serviceDowngradeapassengerAdd aDODnumber inQikCatch apassengertrying to boardwith morethan 2 itemsReadexactly fromthe boardingscriptsClear abag offthe claimbeltRejecta tracematchRebook apassengerfor anotherdayRefillkiosk bagtag paperFix apassengerapisinformationIssue atransportationvoucherCatch apassengertrying to boardwith anoversizedluggageList acockpitjumpseaterDelivera ppsArrivea ppsRequesta BCOUpgradeapassengerPlace aweapontag on abag tagDelivera ppsDeletea bagtagCancel afree carry-on itembag tagGatecheck astrollerChange theboardinglane signafter group 4CheckinconciergekeyAdd aglobal entrynumber onthe kioskAdd afrequentflyer numberin QikOpenE175doorRefillbag tagpaperPlace anorangeprioriy tagon a bag tagAdd afrequentflyernumberCompletethe PPSlearninghubsClear astand-by listOpen319doorConfirma tracematchScan apassporton thekioskRemovepassengersfrom the bxlistAdd aDODnumber onthe kioskOpup apassengerCheckinanUNMRActivatea SMSbag tagRecord afound itemon the highvalue formRefillboardingpaper

BSO/Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist in boarding a wheelchair passenger
  2. Work a delayed flight
  3. Pull a jetbridge off an aircraft
  4. Put remarks in a PNR
  5. Put a flight in final status
  6. Swipe a passport on a keyboard
  7. Receive a bag at the garage door
  8. List a cabin jumpseater
  9. Nominated a co-worker for the president's award
  10. Act as the D2 gate agent
  11. Clear a cockpit jumpseater
  12. Change a bag status to hold for pickup
  13. Add a volunteer to the pall list
  14. Rebook a passenger on a later flight
  15. Act as the D1 gate agent
  16. Manually type passport information
  17. Add a frequent flyer number on the kiosk
  18. Print FA final paperwork
  19. Checking an Exective Platinum passenger
  20. Issue a travel voucher
  21. Send a recognition card through Recognition
  22. Send a co-woker a Non-Stop Thanks
  23. Charge for a checked bag at the gate
  24. Bring a kiosk ready for service
  25. Gate check a wheelchair
  26. Take gate checked bags to the bottom of the jetbridge
  27. Deliver a weapon bag
  28. Process a paid seat change
  29. Checkin a pet
  30. Reseat special needs passengers
  31. Reject an inbound onhand
  32. Do a predeparture C walk
  33. Add flight p-text comment
  34. Take a kiosk out of service
  35. Downgrade a passenger
  36. Add a DOD number in Qik
  37. Catch a passenger trying to board with more than 2 items
  38. Read exactly from the boarding scripts
  39. Clear a bag off the claim belt
  40. Reject a trace match
  41. Rebook a passenger for another day
  42. Refill kiosk bag tag paper
  43. Fix a passenger apis information
  44. Issue a transportation voucher
  45. Catch a passenger trying to board with an oversized luggage
  46. List a cockpit jumpseater
  47. Deliver a pps
  48. Arrive a pps
  49. Request a BCO
  50. Upgrade a passenger
  51. Place a weapon tag on a bag tag
  52. Deliver a pps
  53. Delete a bag tag
  54. Cancel a free carry-on item bag tag
  55. Gate check a stroller
  56. Change the boarding lane sign after group 4
  57. Checkin concierge key
  58. Add a global entry number on the kiosk
  59. Add a frequent flyer number in Qik
  60. Open E175 door
  61. Refill bag tag paper
  62. Place an orange prioriy tag on a bag tag
  63. Add a frequent flyer number
  64. Complete the PPS learning hubs
  65. Clear a stand-by list
  66. Open 319 door
  67. Confirm a trace match
  68. Scan a passport on the kiosk
  69. Remove passengers from the bx list
  70. Add a DOD number on the kiosk
  71. Opup a passenger
  72. Checkin an UNMR
  73. Activate a SMS bag tag
  74. Record a found item on the high value form
  75. Refill boarding paper