Confirma tracematchRequesta BCOSend arecognitioncard throughRecognitionCheckinanUNMRAdd aDODnumber inQikReceive abag at thegaragedoorAssist inboarding awheelchairpassengerPutremarksin a PNRClear astand-by listOpen319doorSend a co-woker aNon-StopThanksClear acockpitjumpseaterIssue atransportationvoucherAct as theD2 gateagentManuallytypepassportinformationDeliver aweaponbagCheckinconciergekeyList acockpitjumpseaterCompletethe PPSlearninghubsGatecheck astrollerClear abag offthe claimbeltReadexactly fromthe boardingscriptsNominated aco-worker forthepresident'sawardUpgradeapassengerReject aninboundonhandReseatspecialneedspassengersActivatea SMSbag tagAdd aglobal entrynumber onthe kioskAdd afrequentflyer numberin QikDelivera ppsPrint FAfinalpaperworkAct as theD1 gateagentWork adelayedflightAdd afrequentflyer numberon the kioskPlace aweapontag on abag tagRefillbag tagpaperChange abag statusto hold forpickupGatecheck awheelchairOpup apassengerRemovepassengersfrom the bxlistProcess apaid seatchangeRefillkiosk bagtag paperAdd aDODnumber onthe kioskCatch apassengertrying to boardwith anoversizedluggageBring akioskready forserviceCancel afree carry-on itembag tagDowngradeapassengerRefillboardingpaperArrivea ppsList acabinjumpseaterIssue atravelvoucherRebook apassengerfor anotherdayRejecta tracematchDo apredepartureC walkRebook apassengeron a laterflightChange theboardinglane signafter group 4Add flightp-textcommentTake akiosk outof serviceDelivera ppsScan apassporton thekioskDeletea bagtagRecord afound itemon the highvalue formPlace anorangeprioriy tagon a bag tagTake gatecheckedbags to thebottom of thejetbridgePut aflight infinalstatusCheckingan ExectivePlatinumpassengerCheckina petAdd afrequentflyernumberSwipe apassporton akeyboardAdd avolunteerto the palllistOpenE175doorCatch apassengertrying to boardwith morethan 2 itemsFix apassengerapisinformationPull ajetbridgeoff anaircraftCharge fora checkedbag at thegateConfirma tracematchRequesta BCOSend arecognitioncard throughRecognitionCheckinanUNMRAdd aDODnumber inQikReceive abag at thegaragedoorAssist inboarding awheelchairpassengerPutremarksin a PNRClear astand-by listOpen319doorSend a co-woker aNon-StopThanksClear acockpitjumpseaterIssue atransportationvoucherAct as theD2 gateagentManuallytypepassportinformationDeliver aweaponbagCheckinconciergekeyList acockpitjumpseaterCompletethe PPSlearninghubsGatecheck astrollerClear abag offthe claimbeltReadexactly fromthe boardingscriptsNominated aco-worker forthepresident'sawardUpgradeapassengerReject aninboundonhandReseatspecialneedspassengersActivatea SMSbag tagAdd aglobal entrynumber onthe kioskAdd afrequentflyer numberin QikDelivera ppsPrint FAfinalpaperworkAct as theD1 gateagentWork adelayedflightAdd afrequentflyer numberon the kioskPlace aweapontag on abag tagRefillbag tagpaperChange abag statusto hold forpickupGatecheck awheelchairOpup apassengerRemovepassengersfrom the bxlistProcess apaid seatchangeRefillkiosk bagtag paperAdd aDODnumber onthe kioskCatch apassengertrying to boardwith anoversizedluggageBring akioskready forserviceCancel afree carry-on itembag tagDowngradeapassengerRefillboardingpaperArrivea ppsList acabinjumpseaterIssue atravelvoucherRebook apassengerfor anotherdayRejecta tracematchDo apredepartureC walkRebook apassengeron a laterflightChange theboardinglane signafter group 4Add flightp-textcommentTake akiosk outof serviceDelivera ppsScan apassporton thekioskDeletea bagtagRecord afound itemon the highvalue formPlace anorangeprioriy tagon a bag tagTake gatecheckedbags to thebottom of thejetbridgePut aflight infinalstatusCheckingan ExectivePlatinumpassengerCheckina petAdd afrequentflyernumberSwipe apassporton akeyboardAdd avolunteerto the palllistOpenE175doorCatch apassengertrying to boardwith morethan 2 itemsFix apassengerapisinformationPull ajetbridgeoff anaircraftCharge fora checkedbag at thegate

BSO/Customer Service Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm a trace match
  2. Request a BCO
  3. Send a recognition card through Recognition
  4. Checkin an UNMR
  5. Add a DOD number in Qik
  6. Receive a bag at the garage door
  7. Assist in boarding a wheelchair passenger
  8. Put remarks in a PNR
  9. Clear a stand-by list
  10. Open 319 door
  11. Send a co-woker a Non-Stop Thanks
  12. Clear a cockpit jumpseater
  13. Issue a transportation voucher
  14. Act as the D2 gate agent
  15. Manually type passport information
  16. Deliver a weapon bag
  17. Checkin concierge key
  18. List a cockpit jumpseater
  19. Complete the PPS learning hubs
  20. Gate check a stroller
  21. Clear a bag off the claim belt
  22. Read exactly from the boarding scripts
  23. Nominated a co-worker for the president's award
  24. Upgrade a passenger
  25. Reject an inbound onhand
  26. Reseat special needs passengers
  27. Activate a SMS bag tag
  28. Add a global entry number on the kiosk
  29. Add a frequent flyer number in Qik
  30. Deliver a pps
  31. Print FA final paperwork
  32. Act as the D1 gate agent
  33. Work a delayed flight
  34. Add a frequent flyer number on the kiosk
  35. Place a weapon tag on a bag tag
  36. Refill bag tag paper
  37. Change a bag status to hold for pickup
  38. Gate check a wheelchair
  39. Opup a passenger
  40. Remove passengers from the bx list
  41. Process a paid seat change
  42. Refill kiosk bag tag paper
  43. Add a DOD number on the kiosk
  44. Catch a passenger trying to board with an oversized luggage
  45. Bring a kiosk ready for service
  46. Cancel a free carry-on item bag tag
  47. Downgrade a passenger
  48. Refill boarding paper
  49. Arrive a pps
  50. List a cabin jumpseater
  51. Issue a travel voucher
  52. Rebook a passenger for another day
  53. Reject a trace match
  54. Do a predeparture C walk
  55. Rebook a passenger on a later flight
  56. Change the boarding lane sign after group 4
  57. Add flight p-text comment
  58. Take a kiosk out of service
  59. Deliver a pps
  60. Scan a passport on the kiosk
  61. Delete a bag tag
  62. Record a found item on the high value form
  63. Place an orange prioriy tag on a bag tag
  64. Take gate checked bags to the bottom of the jetbridge
  65. Put a flight in final status
  66. Checking an Exective Platinum passenger
  67. Checkin a pet
  68. Add a frequent flyer number
  69. Swipe a passport on a keyboard
  70. Add a volunteer to the pall list
  71. Open E175 door
  72. Catch a passenger trying to board with more than 2 items
  73. Fix a passenger apis information
  74. Pull a jetbridge off an aircraft
  75. Charge for a checked bag at the gate