I’veempathizedwith acustomer’sfrustration.I’ve takentime tounderstand acolleague’sperspective.I’veexpressedgratitude inan email.I’ve sharedpositivefeedbackwith acolleague.I’ve receiveda thank-youmessage forbeing kind.I’ve checkedin on acolleague’swell-being.I’veapologizedin an emailto astakeholder.I’vesupported ateammember’sidea.I’vedemonstratedunderstandingin an email.I’ve listenedactivelyduring ameeting.I’verespectedsomeone’sopinion.I’ve helped acolleaguewho washaving atough day.I’veencouragedsomeonewho wasstruggling.I’ve offeredassistancewithoutbeing asked.I’ve madesomeonefeelvalued.I’ve shownappreciationforsomeone’shard work.I’veempathizedwith acustomer’sfrustration.I’ve takentime tounderstand acolleague’sperspective.I’veexpressedgratitude inan email.I’ve sharedpositivefeedbackwith acolleague.I’ve receiveda thank-youmessage forbeing kind.I’ve checkedin on acolleague’swell-being.I’veapologizedin an emailto astakeholder.I’vesupported ateammember’sidea.I’vedemonstratedunderstandingin an email.I’ve listenedactivelyduring ameeting.I’verespectedsomeone’sopinion.I’ve helped acolleaguewho washaving atough day.I’veencouragedsomeonewho wasstruggling.I’ve offeredassistancewithoutbeing asked.I’ve madesomeonefeelvalued.I’ve shownappreciationforsomeone’shard work.

BO Building Empathy Workshop - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’ve empathized with a customer’s frustration.
  2. I’ve taken time to understand a colleague’s perspective.
  3. I’ve expressed gratitude in an email.
  4. I’ve shared positive feedback with a colleague.
  5. I’ve received a thank-you message for being kind.
  6. I’ve checked in on a colleague’s well-being.
  7. I’ve apologized in an email to a stakeholder.
  8. I’ve supported a team member’s idea.
  9. I’ve demonstrated understanding in an email.
  10. I’ve listened actively during a meeting.
  11. I’ve respected someone’s opinion.
  12. I’ve helped a colleague who was having a tough day.
  13. I’ve encouraged someone who was struggling.
  14. I’ve offered assistance without being asked.
  15. I’ve made someone feel valued.
  16. I’ve shown appreciation for someone’s hard work.