I’veempathizedwith acustomer’sfrustration.I’ve receiveda thank-youmessage forbeing kind.I’ve listenedactivelyduring ameeting.I’vedemonstratedunderstandingin an email.I’ve shownappreciationforsomeone’shard work.I’verespectedsomeone’sopinion.I’ve checkedin on acolleague’swell-being.I’vesupported ateammember’sidea.I’ve helped acolleaguewho washaving atough day.I’ve sharedpositivefeedbackwith acolleague.I’ve offeredassistancewithoutbeing asked.I’veencouragedsomeonewho wasstruggling.I’ve madesomeonefeelvalued.I’veapologizedin an emailto astakeholder.I’veexpressedgratitude inan email.I’ve takentime tounderstand acolleague’sperspective.I’veempathizedwith acustomer’sfrustration.I’ve receiveda thank-youmessage forbeing kind.I’ve listenedactivelyduring ameeting.I’vedemonstratedunderstandingin an email.I’ve shownappreciationforsomeone’shard work.I’verespectedsomeone’sopinion.I’ve checkedin on acolleague’swell-being.I’vesupported ateammember’sidea.I’ve helped acolleaguewho washaving atough day.I’ve sharedpositivefeedbackwith acolleague.I’ve offeredassistancewithoutbeing asked.I’veencouragedsomeonewho wasstruggling.I’ve madesomeonefeelvalued.I’veapologizedin an emailto astakeholder.I’veexpressedgratitude inan email.I’ve takentime tounderstand acolleague’sperspective.

BO Building Empathy Workshop - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’ve empathized with a customer’s frustration.
  2. I’ve received a thank-you message for being kind.
  3. I’ve listened actively during a meeting.
  4. I’ve demonstrated understanding in an email.
  5. I’ve shown appreciation for someone’s hard work.
  6. I’ve respected someone’s opinion.
  7. I’ve checked in on a colleague’s well-being.
  8. I’ve supported a team member’s idea.
  9. I’ve helped a colleague who was having a tough day.
  10. I’ve shared positive feedback with a colleague.
  11. I’ve offered assistance without being asked.
  12. I’ve encouraged someone who was struggling.
  13. I’ve made someone feel valued.
  14. I’ve apologized in an email to a stakeholder.
  15. I’ve expressed gratitude in an email.
  16. I’ve taken time to understand a colleague’s perspective.