I’vedemonstratedunderstandingin an email.I’ve sharedpositivefeedbackwith acolleague.I’veempathizedwith acustomer’sfrustration.I’ve helped acolleaguewho washaving atough day.I’ve offeredassistancewithoutbeing asked.I’veencouragedsomeonewho wasstruggling.I’veapologizedin an emailto astakeholder.I’ve madesomeonefeelvalued.I’verespectedsomeone’sopinion.I’ve listenedactivelyduring ameeting.I’ve checkedin on acolleague’swell-being.I’ve takentime tounderstand acolleague’sperspective.I’ve shownappreciationforsomeone’shard work.I’veexpressedgratitude inan email.I’ve receiveda thank-youmessage forbeing kind.I’vesupported ateammember’sidea.I’vedemonstratedunderstandingin an email.I’ve sharedpositivefeedbackwith acolleague.I’veempathizedwith acustomer’sfrustration.I’ve helped acolleaguewho washaving atough day.I’ve offeredassistancewithoutbeing asked.I’veencouragedsomeonewho wasstruggling.I’veapologizedin an emailto astakeholder.I’ve madesomeonefeelvalued.I’verespectedsomeone’sopinion.I’ve listenedactivelyduring ameeting.I’ve checkedin on acolleague’swell-being.I’ve takentime tounderstand acolleague’sperspective.I’ve shownappreciationforsomeone’shard work.I’veexpressedgratitude inan email.I’ve receiveda thank-youmessage forbeing kind.I’vesupported ateammember’sidea.

BO Building Empathy Workshop - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’ve demonstrated understanding in an email.
  2. I’ve shared positive feedback with a colleague.
  3. I’ve empathized with a customer’s frustration.
  4. I’ve helped a colleague who was having a tough day.
  5. I’ve offered assistance without being asked.
  6. I’ve encouraged someone who was struggling.
  7. I’ve apologized in an email to a stakeholder.
  8. I’ve made someone feel valued.
  9. I’ve respected someone’s opinion.
  10. I’ve listened actively during a meeting.
  11. I’ve checked in on a colleague’s well-being.
  12. I’ve taken time to understand a colleague’s perspective.
  13. I’ve shown appreciation for someone’s hard work.
  14. I’ve expressed gratitude in an email.
  15. I’ve received a thank-you message for being kind.
  16. I’ve supported a team member’s idea.