FP Pulls Money 3 Password resets for the same program Client Rage Quits FP Threatens to Pull Money Hold Time goes over 3 hours Client Pulls Money Monitor Goes Out AHT is Under 1 Hour FIS TA Goes Down WFM Goes Down Take 10 calls for the day P&P Gives No Instructions Hold Time goes over 1 hour YOU RAGE QUIT Get Swore at Personally Wait for CSRT is Over 2 Hours Let me speak to a Manager Sneaker Support is Unavailable/Has No Idea Close a WFM Task Prematurely Ugly Cry Client/Associate P&P Gives Wrong Instructions Client yells YOU Quit 2 Team Members Quit Client Threatens to Pull Money Everything Works Smoothly Perform more than 5 Call Backs Have to Disconnect Due to Profanity Hold Time goes over 2 hours Incorrect Processing on FIS TA AHT is Under 30 Minutes 2 reboots FP Yells Cannot Recall a Mis Sent Email FIS TA Times Out 3 Times While On A Call Client/ FP Questions "what is going on" We revert back to FTTA/PEGA (Nuclear Option) Cannot Log In and Have to Call IT Genesys Microphone Doesn't Work 2 Password resets for the same program FP Pulls Money 3 Password resets for the same program Client Rage Quits FP Threatens to Pull Money Hold Time goes over 3 hours Client Pulls Money Monitor Goes Out AHT is Under 1 Hour FIS TA Goes Down WFM Goes Down Take 10 calls for the day P&P Gives No Instructions Hold Time goes over 1 hour YOU RAGE QUIT Get Swore at Personally Wait for CSRT is Over 2 Hours Let me speak to a Manager Sneaker Support is Unavailable/Has No Idea Close a WFM Task Prematurely Ugly Cry Client/Associate P&P Gives Wrong Instructions Client yells YOU Quit 2 Team Members Quit Client Threatens to Pull Money Everything Works Smoothly Perform more than 5 Call Backs Have to Disconnect Due to Profanity Hold Time goes over 2 hours Incorrect Processing on FIS TA AHT is Under 30 Minutes 2 reboots FP Yells Cannot Recall a Mis Sent Email FIS TA Times Out 3 Times While On A Call Client/ FP Questions "what is going on" We revert back to FTTA/PEGA (Nuclear Option) Cannot Log In and Have to Call IT Genesys Microphone Doesn't Work 2 Password resets for the same program
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
FP Pulls Money
3 Password resets for the same program
Client Rage Quits
FP Threatens to Pull Money
Hold Time goes over 3 hours
Client Pulls Money
Monitor Goes Out
AHT is Under 1 Hour
FIS TA Goes Down
WFM Goes Down
Take 10 calls for the day
P&P Gives No Instructions
Hold Time goes over 1 hour
YOU RAGE QUIT
Get Swore at Personally
Wait for CSRT is Over 2 Hours
Let me speak to a Manager
Sneaker Support is Unavailable/Has No Idea
Close a WFM Task Prematurely
Ugly Cry Client/Associate
P&P Gives Wrong Instructions
Client yells
YOU Quit
2 Team Members Quit
Client Threatens to Pull Money
Everything Works Smoothly
Perform more than 5 Call Backs
Have to Disconnect Due to Profanity
Hold Time goes over 2 hours
Incorrect Processing on FIS TA
AHT is Under 30 Minutes
2 reboots
FP Yells
Cannot Recall a Mis Sent Email
FIS TA Times Out 3 Times While On A Call
Client/ FP Questions "what is going on"
We revert back to FTTA/PEGA
(Nuclear Option)
Cannot Log In and Have to Call IT
Genesys Microphone Doesn't Work
2 Password resets for the same program