WFM Goes Down AHT is Under 1 Hour Client Rage Quits FIS TA Times Out 3 Times While On A Call AHT is Under 30 Minutes P&P Gives No Instructions Client Pulls Money 2 reboots Close a WFM Task Prematurely P&P Gives Wrong Instructions 3 Password resets for the same program FIS TA Goes Down We revert back to FTTA/PEGA (Nuclear Option) Client Threatens to Pull Money Perform more than 5 Call Backs Hold Time goes over 3 hours Ugly Cry Client/Associate Take 10 calls for the day YOU Quit Client/ FP Questions "what is going on" Client yells FP Pulls Money Cannot Log In and Have to Call IT Get Swore at Personally Wait for CSRT is Over 2 Hours Genesys Microphone Doesn't Work YOU RAGE QUIT FP Yells 2 Team Members Quit Cannot Recall a Mis Sent Email Monitor Goes Out Have to Disconnect Due to Profanity Sneaker Support is Unavailable/Has No Idea Hold Time goes over 1 hour Everything Works Smoothly 2 Password resets for the same program Let me speak to a Manager Hold Time goes over 2 hours Incorrect Processing on FIS TA FP Threatens to Pull Money WFM Goes Down AHT is Under 1 Hour Client Rage Quits FIS TA Times Out 3 Times While On A Call AHT is Under 30 Minutes P&P Gives No Instructions Client Pulls Money 2 reboots Close a WFM Task Prematurely P&P Gives Wrong Instructions 3 Password resets for the same program FIS TA Goes Down We revert back to FTTA/PEGA (Nuclear Option) Client Threatens to Pull Money Perform more than 5 Call Backs Hold Time goes over 3 hours Ugly Cry Client/Associate Take 10 calls for the day YOU Quit Client/ FP Questions "what is going on" Client yells FP Pulls Money Cannot Log In and Have to Call IT Get Swore at Personally Wait for CSRT is Over 2 Hours Genesys Microphone Doesn't Work YOU RAGE QUIT FP Yells 2 Team Members Quit Cannot Recall a Mis Sent Email Monitor Goes Out Have to Disconnect Due to Profanity Sneaker Support is Unavailable/Has No Idea Hold Time goes over 1 hour Everything Works Smoothly 2 Password resets for the same program Let me speak to a Manager Hold Time goes over 2 hours Incorrect Processing on FIS TA FP Threatens to Pull Money
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
WFM Goes Down
AHT is Under 1 Hour
Client Rage Quits
FIS TA Times Out 3 Times While On A Call
AHT is Under 30 Minutes
P&P Gives No Instructions
Client Pulls Money
2 reboots
Close a WFM Task Prematurely
P&P Gives Wrong Instructions
3 Password resets for the same program
FIS TA Goes Down
We revert back to FTTA/PEGA
(Nuclear Option)
Client Threatens to Pull Money
Perform more than 5 Call Backs
Hold Time goes over 3 hours
Ugly Cry Client/Associate
Take 10 calls for the day
YOU Quit
Client/ FP Questions "what is going on"
Client yells
FP Pulls Money
Cannot Log In and Have to Call IT
Get Swore at Personally
Wait for CSRT is Over 2 Hours
Genesys Microphone Doesn't Work
YOU RAGE QUIT
FP Yells
2 Team Members Quit
Cannot Recall a Mis Sent Email
Monitor Goes Out
Have to Disconnect Due to Profanity
Sneaker Support is Unavailable/Has No Idea
Hold Time goes over 1 hour
Everything Works Smoothly
2 Password resets for the same program
Let me speak to a Manager
Hold Time goes over 2 hours
Incorrect Processing on FIS TA
FP Threatens to Pull Money