YOU RAGE QUIT YOU Quit Hold Time goes over 1 hour Ugly Cry Client/Associate Cannot Log In and Have to Call IT 2 reboots FP Pulls Money Have to Disconnect Due to Profanity WFM Goes Down Wait for CSRT is Over 2 Hours FP Yells Get Swore at Personally Client/ FP Questions "what is going on" Client Rage Quits Cannot Recall a Mis Sent Email Client Threatens to Pull Money Perform more than 5 Call Backs AHT is Under 1 Hour Let me speak to a Manager Hold Time goes over 3 hours AHT is Under 30 Minutes Client Pulls Money Everything Works Smoothly 3 Password resets for the same program FP Threatens to Pull Money Incorrect Processing on FIS TA Sneaker Support is Unavailable/Has No Idea Monitor Goes Out P&P Gives Wrong Instructions Client yells 2 Team Members Quit Close a WFM Task Prematurely Hold Time goes over 2 hours Genesys Microphone Doesn't Work FIS TA Times Out 3 Times While On A Call We revert back to FTTA/PEGA (Nuclear Option) P&P Gives No Instructions Take 10 calls for the day FIS TA Goes Down 2 Password resets for the same program YOU RAGE QUIT YOU Quit Hold Time goes over 1 hour Ugly Cry Client/Associate Cannot Log In and Have to Call IT 2 reboots FP Pulls Money Have to Disconnect Due to Profanity WFM Goes Down Wait for CSRT is Over 2 Hours FP Yells Get Swore at Personally Client/ FP Questions "what is going on" Client Rage Quits Cannot Recall a Mis Sent Email Client Threatens to Pull Money Perform more than 5 Call Backs AHT is Under 1 Hour Let me speak to a Manager Hold Time goes over 3 hours AHT is Under 30 Minutes Client Pulls Money Everything Works Smoothly 3 Password resets for the same program FP Threatens to Pull Money Incorrect Processing on FIS TA Sneaker Support is Unavailable/Has No Idea Monitor Goes Out P&P Gives Wrong Instructions Client yells 2 Team Members Quit Close a WFM Task Prematurely Hold Time goes over 2 hours Genesys Microphone Doesn't Work FIS TA Times Out 3 Times While On A Call We revert back to FTTA/PEGA (Nuclear Option) P&P Gives No Instructions Take 10 calls for the day FIS TA Goes Down 2 Password resets for the same program
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
YOU RAGE QUIT
YOU Quit
Hold Time goes over 1 hour
Ugly Cry Client/Associate
Cannot Log In and Have to Call IT
2 reboots
FP Pulls Money
Have to Disconnect Due to Profanity
WFM Goes Down
Wait for CSRT is Over 2 Hours
FP Yells
Get Swore at Personally
Client/ FP Questions "what is going on"
Client Rage Quits
Cannot Recall a Mis Sent Email
Client Threatens to Pull Money
Perform more than 5 Call Backs
AHT is Under 1 Hour
Let me speak to a Manager
Hold Time goes over 3 hours
AHT is Under 30 Minutes
Client Pulls Money
Everything Works Smoothly
3 Password resets for the same program
FP Threatens to Pull Money
Incorrect Processing on FIS TA
Sneaker Support is Unavailable/Has No Idea
Monitor Goes Out
P&P Gives Wrong Instructions
Client yells
2 Team Members Quit
Close a WFM Task Prematurely
Hold Time goes over 2 hours
Genesys Microphone Doesn't Work
FIS TA Times Out 3 Times While On A Call
We revert back to FTTA/PEGA
(Nuclear Option)
P&P Gives No Instructions
Take 10 calls for the day
FIS TA Goes Down
2 Password resets for the same program