2 Passwordresets forthe sameprogramHave toDisconnectDue toProfanityFPPullsMoneyHold Timegoes over2 hoursCannotRecall aMis SentEmailPerformmore than5 CallBacksClientyells3 Passwordresets forthe sameprogramIncorrectProcessingon FIS TAFPThreatensto PullMoneyFPYellsEverythingWorksSmoothlyUgly CryClient/AssociateFIS TAGoesDownAHT isUnder1 Hour2rebootsYOURAGEQUITClientThreatensto PullMoneyHold Timegoes over3 hoursFIS TATimes Out 3Times WhileOn A CallGenesysMicrophoneDoesn'tWorkP&P GivesNoInstructionsClose aWFM TaskPrematurelyClientRageQuitsClientPullsMoneyTake 10calls forthe day2 TeamMembersQuitWFMGoesDownMonitorGoesOutHold Timegoes over1 hourP&P GivesWrongInstructionsAHT isUnder 30MinutesClient/ FPQuestions"what isgoing on"CannotLog Inand Haveto Call ITYOUQuitSneakerSupport isUnavailable/HasNo IdeaGetSwore atPersonallyLet mespeak to aManagerWe revertback toFTTA/PEGA(NuclearOption)Wait forCSRT isOver 2Hours2 Passwordresets forthe sameprogramHave toDisconnectDue toProfanityFPPullsMoneyHold Timegoes over2 hoursCannotRecall aMis SentEmailPerformmore than5 CallBacksClientyells3 Passwordresets forthe sameprogramIncorrectProcessingon FIS TAFPThreatensto PullMoneyFPYellsEverythingWorksSmoothlyUgly CryClient/AssociateFIS TAGoesDownAHT isUnder1 Hour2rebootsYOURAGEQUITClientThreatensto PullMoneyHold Timegoes over3 hoursFIS TATimes Out 3Times WhileOn A CallGenesysMicrophoneDoesn'tWorkP&P GivesNoInstructionsClose aWFM TaskPrematurelyClientRageQuitsClientPullsMoneyTake 10calls forthe day2 TeamMembersQuitWFMGoesDownMonitorGoesOutHold Timegoes over1 hourP&P GivesWrongInstructionsAHT isUnder 30MinutesClient/ FPQuestions"what isgoing on"CannotLog Inand Haveto Call ITYOUQuitSneakerSupport isUnavailable/HasNo IdeaGetSwore atPersonallyLet mespeak to aManagerWe revertback toFTTA/PEGA(NuclearOption)Wait forCSRT isOver 2Hours

Condor Conversion - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 Password resets for the same program
  2. Have to Disconnect Due to Profanity
  3. FP Pulls Money
  4. Hold Time goes over 2 hours
  5. Cannot Recall a Mis Sent Email
  6. Perform more than 5 Call Backs
  7. Client yells
  8. 3 Password resets for the same program
  9. Incorrect Processing on FIS TA
  10. FP Threatens to Pull Money
  11. FP Yells
  12. Everything Works Smoothly
  13. Ugly Cry Client/Associate
  14. FIS TA Goes Down
  15. AHT is Under 1 Hour
  16. 2 reboots
  17. YOU RAGE QUIT
  18. Client Threatens to Pull Money
  19. Hold Time goes over 3 hours
  20. FIS TA Times Out 3 Times While On A Call
  21. Genesys Microphone Doesn't Work
  22. P&P Gives No Instructions
  23. Close a WFM Task Prematurely
  24. Client Rage Quits
  25. Client Pulls Money
  26. Take 10 calls for the day
  27. 2 Team Members Quit
  28. WFM Goes Down
  29. Monitor Goes Out
  30. Hold Time goes over 1 hour
  31. P&P Gives Wrong Instructions
  32. AHT is Under 30 Minutes
  33. Client/ FP Questions "what is going on"
  34. Cannot Log In and Have to Call IT
  35. YOU Quit
  36. Sneaker Support is Unavailable/Has No Idea
  37. Get Swore at Personally
  38. Let me speak to a Manager
  39. We revert back to FTTA/PEGA (Nuclear Option)
  40. Wait for CSRT is Over 2 Hours