Everything Works Smoothly Hold Time goes over 1 hour Cannot Recall a Mis Sent Email Client Threatens to Pull Money FP Pulls Money Client Rage Quits Monitor Goes Out Perform more than 5 Call Backs Get Swore at Personally 3 Password resets for the same program Client Pulls Money FP Threatens to Pull Money Take 10 calls for the day Client yells FIS TA Times Out 3 Times While On A Call 2 reboots Let me speak to a Manager Genesys Microphone Doesn't Work 2 Team Members Quit P&P Gives Wrong Instructions WFM Goes Down Client/ FP Questions "what is going on" Sneaker Support is Unavailable/Has No Idea AHT is Under 30 Minutes We revert back to FTTA/PEGA (Nuclear Option) Close a WFM Task Prematurely Incorrect Processing on FIS TA YOU RAGE QUIT Cannot Log In and Have to Call IT Wait for CSRT is Over 2 Hours Ugly Cry Client/Associate Hold Time goes over 2 hours 2 Password resets for the same program Hold Time goes over 3 hours FIS TA Goes Down YOU Quit AHT is Under 1 Hour P&P Gives No Instructions Have to Disconnect Due to Profanity FP Yells Everything Works Smoothly Hold Time goes over 1 hour Cannot Recall a Mis Sent Email Client Threatens to Pull Money FP Pulls Money Client Rage Quits Monitor Goes Out Perform more than 5 Call Backs Get Swore at Personally 3 Password resets for the same program Client Pulls Money FP Threatens to Pull Money Take 10 calls for the day Client yells FIS TA Times Out 3 Times While On A Call 2 reboots Let me speak to a Manager Genesys Microphone Doesn't Work 2 Team Members Quit P&P Gives Wrong Instructions WFM Goes Down Client/ FP Questions "what is going on" Sneaker Support is Unavailable/Has No Idea AHT is Under 30 Minutes We revert back to FTTA/PEGA (Nuclear Option) Close a WFM Task Prematurely Incorrect Processing on FIS TA YOU RAGE QUIT Cannot Log In and Have to Call IT Wait for CSRT is Over 2 Hours Ugly Cry Client/Associate Hold Time goes over 2 hours 2 Password resets for the same program Hold Time goes over 3 hours FIS TA Goes Down YOU Quit AHT is Under 1 Hour P&P Gives No Instructions Have to Disconnect Due to Profanity FP Yells
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Everything Works Smoothly
Hold Time goes over 1 hour
Cannot Recall a Mis Sent Email
Client Threatens to Pull Money
FP Pulls Money
Client Rage Quits
Monitor Goes Out
Perform more than 5 Call Backs
Get Swore at Personally
3 Password resets for the same program
Client Pulls Money
FP Threatens to Pull Money
Take 10 calls for the day
Client yells
FIS TA Times Out 3 Times While On A Call
2 reboots
Let me speak to a Manager
Genesys Microphone Doesn't Work
2 Team Members Quit
P&P Gives Wrong Instructions
WFM Goes Down
Client/ FP Questions "what is going on"
Sneaker Support is Unavailable/Has No Idea
AHT is Under 30 Minutes
We revert back to FTTA/PEGA
(Nuclear Option)
Close a WFM Task Prematurely
Incorrect Processing on FIS TA
YOU RAGE QUIT
Cannot Log In and Have to Call IT
Wait for CSRT is Over 2 Hours
Ugly Cry Client/Associate
Hold Time goes over 2 hours
2 Password resets for the same program
Hold Time goes over 3 hours
FIS TA Goes Down
YOU Quit
AHT is Under 1 Hour
P&P Gives No Instructions
Have to Disconnect Due to Profanity
FP Yells