2rebootsP&P GivesWrongInstructionsTake 10calls forthe day3 Passwordresets forthe sameprogramClientyellsFPPullsMoneyIncorrectProcessingon FIS TAUgly CryClient/AssociateYOUQuitWe revertback toFTTA/PEGA(NuclearOption)Let mespeak to aManagerHold Timegoes over3 hoursCannotRecall aMis SentEmailSneakerSupport isUnavailable/HasNo IdeaFPYellsFIS TAGoesDownHold Timegoes over1 hourWFMGoesDownGenesysMicrophoneDoesn'tWorkMonitorGoesOutFPThreatensto PullMoneyP&P GivesNoInstructionsCannotLog Inand Haveto Call IT2 Passwordresets forthe sameprogramAHT isUnder1 HourHave toDisconnectDue toProfanityClientThreatensto PullMoneyYOURAGEQUITWait forCSRT isOver 2HoursClose aWFM TaskPrematurelyClientPullsMoney2 TeamMembersQuitHold Timegoes over2 hoursAHT isUnder 30MinutesGetSwore atPersonallyFIS TATimes Out 3Times WhileOn A CallPerformmore than5 CallBacksClient/ FPQuestions"what isgoing on"ClientRageQuitsEverythingWorksSmoothly2rebootsP&P GivesWrongInstructionsTake 10calls forthe day3 Passwordresets forthe sameprogramClientyellsFPPullsMoneyIncorrectProcessingon FIS TAUgly CryClient/AssociateYOUQuitWe revertback toFTTA/PEGA(NuclearOption)Let mespeak to aManagerHold Timegoes over3 hoursCannotRecall aMis SentEmailSneakerSupport isUnavailable/HasNo IdeaFPYellsFIS TAGoesDownHold Timegoes over1 hourWFMGoesDownGenesysMicrophoneDoesn'tWorkMonitorGoesOutFPThreatensto PullMoneyP&P GivesNoInstructionsCannotLog Inand Haveto Call IT2 Passwordresets forthe sameprogramAHT isUnder1 HourHave toDisconnectDue toProfanityClientThreatensto PullMoneyYOURAGEQUITWait forCSRT isOver 2HoursClose aWFM TaskPrematurelyClientPullsMoney2 TeamMembersQuitHold Timegoes over2 hoursAHT isUnder 30MinutesGetSwore atPersonallyFIS TATimes Out 3Times WhileOn A CallPerformmore than5 CallBacksClient/ FPQuestions"what isgoing on"ClientRageQuitsEverythingWorksSmoothly

Condor Conversion - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 reboots
  2. P&P Gives Wrong Instructions
  3. Take 10 calls for the day
  4. 3 Password resets for the same program
  5. Client yells
  6. FP Pulls Money
  7. Incorrect Processing on FIS TA
  8. Ugly Cry Client/Associate
  9. YOU Quit
  10. We revert back to FTTA/PEGA (Nuclear Option)
  11. Let me speak to a Manager
  12. Hold Time goes over 3 hours
  13. Cannot Recall a Mis Sent Email
  14. Sneaker Support is Unavailable/Has No Idea
  15. FP Yells
  16. FIS TA Goes Down
  17. Hold Time goes over 1 hour
  18. WFM Goes Down
  19. Genesys Microphone Doesn't Work
  20. Monitor Goes Out
  21. FP Threatens to Pull Money
  22. P&P Gives No Instructions
  23. Cannot Log In and Have to Call IT
  24. 2 Password resets for the same program
  25. AHT is Under 1 Hour
  26. Have to Disconnect Due to Profanity
  27. Client Threatens to Pull Money
  28. YOU RAGE QUIT
  29. Wait for CSRT is Over 2 Hours
  30. Close a WFM Task Prematurely
  31. Client Pulls Money
  32. 2 Team Members Quit
  33. Hold Time goes over 2 hours
  34. AHT is Under 30 Minutes
  35. Get Swore at Personally
  36. FIS TA Times Out 3 Times While On A Call
  37. Perform more than 5 Call Backs
  38. Client/ FP Questions "what is going on"
  39. Client Rage Quits
  40. Everything Works Smoothly