FIS TA Goes Down Have to Disconnect Due to Profanity AHT is Under 30 Minutes Everything Works Smoothly YOU Quit Get Swore at Personally 2 Password resets for the same program Hold Time goes over 2 hours Close a WFM Task Prematurely Client yells Client Threatens to Pull Money WFM Goes Down Genesys Microphone Doesn't Work Cannot Log In and Have to Call IT Client/ FP Questions "what is going on" Perform more than 5 Call Backs Take 10 calls for the day Client Rage Quits Hold Time goes over 3 hours Hold Time goes over 1 hour FP Threatens to Pull Money 2 Team Members Quit FP Pulls Money AHT is Under 1 Hour Incorrect Processing on FIS TA P&P Gives No Instructions P&P Gives Wrong Instructions 3 Password resets for the same program FP Yells YOU RAGE QUIT FIS TA Times Out 3 Times While On A Call Client Pulls Money Ugly Cry Client/Associate Cannot Recall a Mis Sent Email Wait for CSRT is Over 2 Hours Sneaker Support is Unavailable/Has No Idea 2 reboots Let me speak to a Manager Monitor Goes Out We revert back to FTTA/PEGA (Nuclear Option) FIS TA Goes Down Have to Disconnect Due to Profanity AHT is Under 30 Minutes Everything Works Smoothly YOU Quit Get Swore at Personally 2 Password resets for the same program Hold Time goes over 2 hours Close a WFM Task Prematurely Client yells Client Threatens to Pull Money WFM Goes Down Genesys Microphone Doesn't Work Cannot Log In and Have to Call IT Client/ FP Questions "what is going on" Perform more than 5 Call Backs Take 10 calls for the day Client Rage Quits Hold Time goes over 3 hours Hold Time goes over 1 hour FP Threatens to Pull Money 2 Team Members Quit FP Pulls Money AHT is Under 1 Hour Incorrect Processing on FIS TA P&P Gives No Instructions P&P Gives Wrong Instructions 3 Password resets for the same program FP Yells YOU RAGE QUIT FIS TA Times Out 3 Times While On A Call Client Pulls Money Ugly Cry Client/Associate Cannot Recall a Mis Sent Email Wait for CSRT is Over 2 Hours Sneaker Support is Unavailable/Has No Idea 2 reboots Let me speak to a Manager Monitor Goes Out We revert back to FTTA/PEGA (Nuclear Option)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
FIS TA Goes Down
Have to Disconnect Due to Profanity
AHT is Under 30 Minutes
Everything Works Smoothly
YOU Quit
Get Swore at Personally
2 Password resets for the same program
Hold Time goes over 2 hours
Close a WFM Task Prematurely
Client yells
Client Threatens to Pull Money
WFM Goes Down
Genesys Microphone Doesn't Work
Cannot Log In and Have to Call IT
Client/ FP Questions "what is going on"
Perform more than 5 Call Backs
Take 10 calls for the day
Client Rage Quits
Hold Time goes over 3 hours
Hold Time goes over 1 hour
FP Threatens to Pull Money
2 Team Members Quit
FP Pulls Money
AHT is Under 1 Hour
Incorrect Processing on FIS TA
P&P Gives No Instructions
P&P Gives Wrong Instructions
3 Password resets for the same program
FP Yells
YOU RAGE QUIT
FIS TA Times Out 3 Times While On A Call
Client Pulls Money
Ugly Cry Client/Associate
Cannot Recall a Mis Sent Email
Wait for CSRT is Over 2 Hours
Sneaker Support is Unavailable/Has No Idea
2 reboots
Let me speak to a Manager
Monitor Goes Out
We revert back to FTTA/PEGA
(Nuclear Option)