Get Swore at Personally FIS TA Times Out 3 Times While On A Call FP Pulls Money Have to Disconnect Due to Profanity Client Threatens to Pull Money 3 Password resets for the same program Hold Time goes over 2 hours Ugly Cry Client/Associate We revert back to FTTA/PEGA (Nuclear Option) FP Threatens to Pull Money Hold Time goes over 1 hour Genesys Microphone Doesn't Work Close a WFM Task Prematurely FP Yells YOU RAGE QUIT Sneaker Support is Unavailable/Has No Idea Let me speak to a Manager Client/ FP Questions "what is going on" AHT is Under 30 Minutes P&P Gives No Instructions Cannot Log In and Have to Call IT Everything Works Smoothly P&P Gives Wrong Instructions Cannot Recall a Mis Sent Email WFM Goes Down 2 reboots Client Pulls Money AHT is Under 1 Hour FIS TA Goes Down Perform more than 5 Call Backs Incorrect Processing on FIS TA 2 Team Members Quit Client yells Take 10 calls for the day Hold Time goes over 3 hours Monitor Goes Out 2 Password resets for the same program Wait for CSRT is Over 2 Hours YOU Quit Client Rage Quits Get Swore at Personally FIS TA Times Out 3 Times While On A Call FP Pulls Money Have to Disconnect Due to Profanity Client Threatens to Pull Money 3 Password resets for the same program Hold Time goes over 2 hours Ugly Cry Client/Associate We revert back to FTTA/PEGA (Nuclear Option) FP Threatens to Pull Money Hold Time goes over 1 hour Genesys Microphone Doesn't Work Close a WFM Task Prematurely FP Yells YOU RAGE QUIT Sneaker Support is Unavailable/Has No Idea Let me speak to a Manager Client/ FP Questions "what is going on" AHT is Under 30 Minutes P&P Gives No Instructions Cannot Log In and Have to Call IT Everything Works Smoothly P&P Gives Wrong Instructions Cannot Recall a Mis Sent Email WFM Goes Down 2 reboots Client Pulls Money AHT is Under 1 Hour FIS TA Goes Down Perform more than 5 Call Backs Incorrect Processing on FIS TA 2 Team Members Quit Client yells Take 10 calls for the day Hold Time goes over 3 hours Monitor Goes Out 2 Password resets for the same program Wait for CSRT is Over 2 Hours YOU Quit Client Rage Quits
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Get Swore at Personally
FIS TA Times Out 3 Times While On A Call
FP Pulls Money
Have to Disconnect Due to Profanity
Client Threatens to Pull Money
3 Password resets for the same program
Hold Time goes over 2 hours
Ugly Cry Client/Associate
We revert back to FTTA/PEGA
(Nuclear Option)
FP Threatens to Pull Money
Hold Time goes over 1 hour
Genesys Microphone Doesn't Work
Close a WFM Task Prematurely
FP Yells
YOU RAGE QUIT
Sneaker Support is Unavailable/Has No Idea
Let me speak to a Manager
Client/ FP Questions "what is going on"
AHT is Under 30 Minutes
P&P Gives No Instructions
Cannot Log In and Have to Call IT
Everything Works Smoothly
P&P Gives Wrong Instructions
Cannot Recall a Mis Sent Email
WFM Goes Down
2 reboots
Client Pulls Money
AHT is Under 1 Hour
FIS TA Goes Down
Perform more than 5 Call Backs
Incorrect Processing on FIS TA
2 Team Members Quit
Client yells
Take 10 calls for the day
Hold Time goes over 3 hours
Monitor Goes Out
2 Password resets for the same program
Wait for CSRT is Over 2 Hours
YOU Quit
Client Rage Quits