GetSwore atPersonallyCannotRecall aMis SentEmailClientyells2 Passwordresets forthe sameprogramClose aWFM TaskPrematurelyFIS TATimes Out 3Times WhileOn A CallClientThreatensto PullMoneyWFMGoesDown2rebootsGenesysMicrophoneDoesn'tWorkSneakerSupport isUnavailable/HasNo IdeaP&P GivesNoInstructionsMonitorGoesOutFPThreatensto PullMoneyTake 10calls forthe dayClientPullsMoneyHold Timegoes over2 hoursHold Timegoes over3 hoursFPYellsCannotLog Inand Haveto Call ITWait forCSRT isOver 2HoursFPPullsMoneyIncorrectProcessingon FIS TAAHT isUnder 30MinutesEverythingWorksSmoothly3 Passwordresets forthe sameprogramAHT isUnder1 HourPerformmore than5 CallBacksClient/ FPQuestions"what isgoing on"YOURAGEQUITHave toDisconnectDue toProfanityWe revertback toFTTA/PEGA(NuclearOption)Hold Timegoes over1 hourFIS TAGoesDownP&P GivesWrongInstructionsLet mespeak to aManagerYOUQuitClientRageQuitsUgly CryClient/Associate2 TeamMembersQuitGetSwore atPersonallyCannotRecall aMis SentEmailClientyells2 Passwordresets forthe sameprogramClose aWFM TaskPrematurelyFIS TATimes Out 3Times WhileOn A CallClientThreatensto PullMoneyWFMGoesDown2rebootsGenesysMicrophoneDoesn'tWorkSneakerSupport isUnavailable/HasNo IdeaP&P GivesNoInstructionsMonitorGoesOutFPThreatensto PullMoneyTake 10calls forthe dayClientPullsMoneyHold Timegoes over2 hoursHold Timegoes over3 hoursFPYellsCannotLog Inand Haveto Call ITWait forCSRT isOver 2HoursFPPullsMoneyIncorrectProcessingon FIS TAAHT isUnder 30MinutesEverythingWorksSmoothly3 Passwordresets forthe sameprogramAHT isUnder1 HourPerformmore than5 CallBacksClient/ FPQuestions"what isgoing on"YOURAGEQUITHave toDisconnectDue toProfanityWe revertback toFTTA/PEGA(NuclearOption)Hold Timegoes over1 hourFIS TAGoesDownP&P GivesWrongInstructionsLet mespeak to aManagerYOUQuitClientRageQuitsUgly CryClient/Associate2 TeamMembersQuit

Condor Conversion - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get Swore at Personally
  2. Cannot Recall a Mis Sent Email
  3. Client yells
  4. 2 Password resets for the same program
  5. Close a WFM Task Prematurely
  6. FIS TA Times Out 3 Times While On A Call
  7. Client Threatens to Pull Money
  8. WFM Goes Down
  9. 2 reboots
  10. Genesys Microphone Doesn't Work
  11. Sneaker Support is Unavailable/Has No Idea
  12. P&P Gives No Instructions
  13. Monitor Goes Out
  14. FP Threatens to Pull Money
  15. Take 10 calls for the day
  16. Client Pulls Money
  17. Hold Time goes over 2 hours
  18. Hold Time goes over 3 hours
  19. FP Yells
  20. Cannot Log In and Have to Call IT
  21. Wait for CSRT is Over 2 Hours
  22. FP Pulls Money
  23. Incorrect Processing on FIS TA
  24. AHT is Under 30 Minutes
  25. Everything Works Smoothly
  26. 3 Password resets for the same program
  27. AHT is Under 1 Hour
  28. Perform more than 5 Call Backs
  29. Client/ FP Questions "what is going on"
  30. YOU RAGE QUIT
  31. Have to Disconnect Due to Profanity
  32. We revert back to FTTA/PEGA (Nuclear Option)
  33. Hold Time goes over 1 hour
  34. FIS TA Goes Down
  35. P&P Gives Wrong Instructions
  36. Let me speak to a Manager
  37. YOU Quit
  38. Client Rage Quits
  39. Ugly Cry Client/Associate
  40. 2 Team Members Quit