Get Swore at Personally Cannot Recall a Mis Sent Email Client yells 2 Password resets for the same program Close a WFM Task Prematurely FIS TA Times Out 3 Times While On A Call Client Threatens to Pull Money WFM Goes Down 2 reboots Genesys Microphone Doesn't Work Sneaker Support is Unavailable/Has No Idea P&P Gives No Instructions Monitor Goes Out FP Threatens to Pull Money Take 10 calls for the day Client Pulls Money Hold Time goes over 2 hours Hold Time goes over 3 hours FP Yells Cannot Log In and Have to Call IT Wait for CSRT is Over 2 Hours FP Pulls Money Incorrect Processing on FIS TA AHT is Under 30 Minutes Everything Works Smoothly 3 Password resets for the same program AHT is Under 1 Hour Perform more than 5 Call Backs Client/ FP Questions "what is going on" YOU RAGE QUIT Have to Disconnect Due to Profanity We revert back to FTTA/PEGA (Nuclear Option) Hold Time goes over 1 hour FIS TA Goes Down P&P Gives Wrong Instructions Let me speak to a Manager YOU Quit Client Rage Quits Ugly Cry Client/Associate 2 Team Members Quit Get Swore at Personally Cannot Recall a Mis Sent Email Client yells 2 Password resets for the same program Close a WFM Task Prematurely FIS TA Times Out 3 Times While On A Call Client Threatens to Pull Money WFM Goes Down 2 reboots Genesys Microphone Doesn't Work Sneaker Support is Unavailable/Has No Idea P&P Gives No Instructions Monitor Goes Out FP Threatens to Pull Money Take 10 calls for the day Client Pulls Money Hold Time goes over 2 hours Hold Time goes over 3 hours FP Yells Cannot Log In and Have to Call IT Wait for CSRT is Over 2 Hours FP Pulls Money Incorrect Processing on FIS TA AHT is Under 30 Minutes Everything Works Smoothly 3 Password resets for the same program AHT is Under 1 Hour Perform more than 5 Call Backs Client/ FP Questions "what is going on" YOU RAGE QUIT Have to Disconnect Due to Profanity We revert back to FTTA/PEGA (Nuclear Option) Hold Time goes over 1 hour FIS TA Goes Down P&P Gives Wrong Instructions Let me speak to a Manager YOU Quit Client Rage Quits Ugly Cry Client/Associate 2 Team Members Quit
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Get Swore at Personally
Cannot Recall a Mis Sent Email
Client yells
2 Password resets for the same program
Close a WFM Task Prematurely
FIS TA Times Out 3 Times While On A Call
Client Threatens to Pull Money
WFM Goes Down
2 reboots
Genesys Microphone Doesn't Work
Sneaker Support is Unavailable/Has No Idea
P&P Gives No Instructions
Monitor Goes Out
FP Threatens to Pull Money
Take 10 calls for the day
Client Pulls Money
Hold Time goes over 2 hours
Hold Time goes over 3 hours
FP Yells
Cannot Log In and Have to Call IT
Wait for CSRT is Over 2 Hours
FP Pulls Money
Incorrect Processing on FIS TA
AHT is Under 30 Minutes
Everything Works Smoothly
3 Password resets for the same program
AHT is Under 1 Hour
Perform more than 5 Call Backs
Client/ FP Questions "what is going on"
YOU RAGE QUIT
Have to Disconnect Due to Profanity
We revert back to FTTA/PEGA
(Nuclear Option)
Hold Time goes over 1 hour
FIS TA Goes Down
P&P Gives Wrong Instructions
Let me speak to a Manager
YOU Quit
Client Rage Quits
Ugly Cry Client/Associate
2 Team Members Quit