(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-Made a resident feel seen by complementing something personal (hairstyle, outfit...)
O-Supported a team member after resident criticism
B-Listened without interrupting to a resident's full story
B-Took a walk with a resident at their pace
B-Assumed how someone felt without asking
B-Assumed how someone felt without asking
I-Gently redirected someone experiencing confusion without frustration
I-Minimized a problem by comparing it to your own
I-Responded with silence to a team members concern because you felt awkward
G-Helped someone navigate the dining area or common space
B-Advocated for a resident's comfort or preference
N-Noticed and reported a possible health concern
O-Helped a team member manage burnout
N-Avoided a resident or team member who was visibly upset
I-Avoided a tough conversation by saying "I don't know what to say"
N-Remembered and used a resident's preferred name
I-Shared a photo or memory from your own life with a resident
O-Gave constructive feedback with kindness
O-Checked in privately with a struggling team member
G-Helped a resident participate in an activity they enjoy
G-Focused on your own feelings instead of theirs
O-Gave public recognition for extra effort
G-Sat and talked with someone during a meal who usually eats alone
N-Assisted a resident with a personal activity (picking out clothes, etc...)
G-Asked about a resident's favorite hobby or past job
