P&P Gives Wrong Workflow Sneaker Support Is Unavailable/Has No Idea 3 Password Resets For The Same Program You Cannot Get Into Any System All Day WFM Goes Down FIS TA Goes Down Client Threatens To Pull Money Perform More Than 5 Call Backs 2 Password Resets For The Same Program Get Swore At Personally Ugly Cry Client/Associate AHT Is Under 30 Minutes FP Rage Quits Genesys Microphone Doesn't Work Close A WFM Task Prematurely Client Yells Everything Works Smoothly Hold Time Over 3 Hours Have To Disconnect Due To Profanity Let Me Speak To A Manager FP Threatens To Pull Money Monitor Goes Out 2 Team Members Quit AHT Is Under 1 Hour FP Pulls Money Client Rage Quits Client Questions "What Is Going On?" We Revert Back To FTTA/PEGA (Nuclear Option) Client Pulls Money You Quit Hold Time Goes Over 2 Hours Wait For CSRT is Over 2 Hours Genesys Goes Down FP Yells Cannot Log In And Have To Call IT FP Questions "What Is Going On?" Hold Time Goes Over 1 Hour 2 Reboots Take 10 Calls For The Day P&P Has No Workflow Instructions P&P Gives Wrong Workflow Sneaker Support Is Unavailable/Has No Idea 3 Password Resets For The Same Program You Cannot Get Into Any System All Day WFM Goes Down FIS TA Goes Down Client Threatens To Pull Money Perform More Than 5 Call Backs 2 Password Resets For The Same Program Get Swore At Personally Ugly Cry Client/Associate AHT Is Under 30 Minutes FP Rage Quits Genesys Microphone Doesn't Work Close A WFM Task Prematurely Client Yells Everything Works Smoothly Hold Time Over 3 Hours Have To Disconnect Due To Profanity Let Me Speak To A Manager FP Threatens To Pull Money Monitor Goes Out 2 Team Members Quit AHT Is Under 1 Hour FP Pulls Money Client Rage Quits Client Questions "What Is Going On?" We Revert Back To FTTA/PEGA (Nuclear Option) Client Pulls Money You Quit Hold Time Goes Over 2 Hours Wait For CSRT is Over 2 Hours Genesys Goes Down FP Yells Cannot Log In And Have To Call IT FP Questions "What Is Going On?" Hold Time Goes Over 1 Hour 2 Reboots Take 10 Calls For The Day P&P Has No Workflow Instructions
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
P&P Gives Wrong Workflow
Sneaker Support Is Unavailable/Has No Idea
3 Password Resets For The Same Program
You Cannot Get Into Any System All Day
WFM Goes Down
FIS TA Goes Down
Client Threatens To Pull Money
Perform More Than 5 Call Backs
2 Password Resets For The Same Program
Get Swore At Personally
Ugly Cry Client/Associate
AHT Is Under 30 Minutes
FP Rage Quits
Genesys Microphone Doesn't Work
Close A WFM Task Prematurely
Client Yells
Everything Works Smoothly
Hold Time Over 3 Hours
Have To Disconnect Due To Profanity
Let Me Speak To A Manager
FP Threatens To Pull Money
Monitor Goes Out
2 Team Members Quit
AHT Is Under 1 Hour
FP Pulls Money
Client Rage Quits
Client Questions "What Is Going On?"
We Revert Back To FTTA/PEGA (Nuclear Option)
Client Pulls Money
You Quit
Hold Time Goes Over 2 Hours
Wait For CSRT is Over 2 Hours
Genesys Goes Down
FP Yells
Cannot Log In And Have To Call IT
FP Questions "What Is Going On?"
Hold Time Goes Over 1 Hour
2 Reboots
Take 10 Calls For The Day
P&P Has No Workflow Instructions