2 Team Members Quit Sneaker Support Is Unavailable/Has No Idea Genesys Microphone Doesn't Work Client Yells Have To Disconnect Due To Profanity Wait For CSRT is Over 2 Hours Hold Time Goes Over 1 Hour Close A WFM Task Prematurely AHT Is Under 30 Minutes Client Rage Quits AHT Is Under 1 Hour Hold Time Over 3 Hours Take 10 Calls For The Day Get Swore At Personally You Quit We Revert Back To FTTA/PEGA (Nuclear Option) FP Pulls Money WFM Goes Down FIS TA Goes Down FP Rage Quits Perform More Than 5 Call Backs Genesys Goes Down Client Questions "What Is Going On?" P&P Gives Wrong Workflow FP Questions "What Is Going On?" Let Me Speak To A Manager FP Yells 3 Password Resets For The Same Program You Cannot Get Into Any System All Day Client Pulls Money Cannot Log In And Have To Call IT Monitor Goes Out Hold Time Goes Over 2 Hours Everything Works Smoothly Ugly Cry Client/Associate FP Threatens To Pull Money 2 Reboots P&P Has No Workflow Instructions 2 Password Resets For The Same Program Client Threatens To Pull Money 2 Team Members Quit Sneaker Support Is Unavailable/Has No Idea Genesys Microphone Doesn't Work Client Yells Have To Disconnect Due To Profanity Wait For CSRT is Over 2 Hours Hold Time Goes Over 1 Hour Close A WFM Task Prematurely AHT Is Under 30 Minutes Client Rage Quits AHT Is Under 1 Hour Hold Time Over 3 Hours Take 10 Calls For The Day Get Swore At Personally You Quit We Revert Back To FTTA/PEGA (Nuclear Option) FP Pulls Money WFM Goes Down FIS TA Goes Down FP Rage Quits Perform More Than 5 Call Backs Genesys Goes Down Client Questions "What Is Going On?" P&P Gives Wrong Workflow FP Questions "What Is Going On?" Let Me Speak To A Manager FP Yells 3 Password Resets For The Same Program You Cannot Get Into Any System All Day Client Pulls Money Cannot Log In And Have To Call IT Monitor Goes Out Hold Time Goes Over 2 Hours Everything Works Smoothly Ugly Cry Client/Associate FP Threatens To Pull Money 2 Reboots P&P Has No Workflow Instructions 2 Password Resets For The Same Program Client Threatens To Pull Money
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
2 Team Members Quit
Sneaker Support Is Unavailable/Has No Idea
Genesys Microphone Doesn't Work
Client Yells
Have To Disconnect Due To Profanity
Wait For CSRT is Over 2 Hours
Hold Time Goes Over 1 Hour
Close A WFM Task Prematurely
AHT Is Under 30 Minutes
Client Rage Quits
AHT Is Under 1 Hour
Hold Time Over 3 Hours
Take 10 Calls For The Day
Get Swore At Personally
You Quit
We Revert Back To FTTA/PEGA (Nuclear Option)
FP Pulls Money
WFM Goes Down
FIS TA Goes Down
FP Rage Quits
Perform More Than 5 Call Backs
Genesys Goes Down
Client Questions "What Is Going On?"
P&P Gives Wrong Workflow
FP Questions "What Is Going On?"
Let Me Speak To A Manager
FP Yells
3 Password Resets For The Same Program
You Cannot Get Into Any System All Day
Client Pulls Money
Cannot Log In And Have To Call IT
Monitor Goes Out
Hold Time Goes Over 2 Hours
Everything Works Smoothly
Ugly Cry Client/Associate
FP Threatens To Pull Money
2 Reboots
P&P Has No Workflow Instructions
2 Password Resets For The Same Program
Client Threatens To Pull Money