Close AWFM TaskPrematurelyFPYellsSneakerSupport IsUnavailable/HasNo IdeaLet MeSpeak ToAManagerCannotLog InAnd HaveTo Call ITGetSwore AtPersonallyGenesysGoesDownYouQuitFPQuestions"What IsGoing On?"ClientThreatensTo PullMoneyYou CannotGet IntoAny SystemAll DayWFMGoesDownMonitorGoesOutGenesysMicrophoneDoesn'tWorkUgly CryClient/AssociateAHT IsUnder1 Hour3 PasswordResets ForThe SameProgramP&PGivesWrongWorkflow2RebootsFPRageQuitsHave ToDisconnectDue ToProfanityEverythingWorksSmoothly2 PasswordResets ForThe SameProgramP&P HasNoWorkflowInstructionsPerformMore Than5 CallBacksWe RevertBack ToFTTA/PEGA(NuclearOption)Hold TimeOver 3HoursTake 10Calls ForThe DayHold TimeGoesOver 2HoursAHT IsUnder 30MinutesClientYellsFPThreatensTo PullMoneyClientPullsMoneyFPPullsMoneyFIS TAGoesDownHold TimeGoesOver 1Hour2 TeamMembersQuitWait ForCSRT isOver 2HoursClientQuestions"What IsGoing On?"ClientRageQuitsClose AWFM TaskPrematurelyFPYellsSneakerSupport IsUnavailable/HasNo IdeaLet MeSpeak ToAManagerCannotLog InAnd HaveTo Call ITGetSwore AtPersonallyGenesysGoesDownYouQuitFPQuestions"What IsGoing On?"ClientThreatensTo PullMoneyYou CannotGet IntoAny SystemAll DayWFMGoesDownMonitorGoesOutGenesysMicrophoneDoesn'tWorkUgly CryClient/AssociateAHT IsUnder1 Hour3 PasswordResets ForThe SameProgramP&PGivesWrongWorkflow2RebootsFPRageQuitsHave ToDisconnectDue ToProfanityEverythingWorksSmoothly2 PasswordResets ForThe SameProgramP&P HasNoWorkflowInstructionsPerformMore Than5 CallBacksWe RevertBack ToFTTA/PEGA(NuclearOption)Hold TimeOver 3HoursTake 10Calls ForThe DayHold TimeGoesOver 2HoursAHT IsUnder 30MinutesClientYellsFPThreatensTo PullMoneyClientPullsMoneyFPPullsMoneyFIS TAGoesDownHold TimeGoesOver 1Hour2 TeamMembersQuitWait ForCSRT isOver 2HoursClientQuestions"What IsGoing On?"ClientRageQuits

Condor Coversion - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close A WFM Task Prematurely
  2. FP Yells
  3. Sneaker Support Is Unavailable/Has No Idea
  4. Let Me Speak To A Manager
  5. Cannot Log In And Have To Call IT
  6. Get Swore At Personally
  7. Genesys Goes Down
  8. You Quit
  9. FP Questions "What Is Going On?"
  10. Client Threatens To Pull Money
  11. You Cannot Get Into Any System All Day
  12. WFM Goes Down
  13. Monitor Goes Out
  14. Genesys Microphone Doesn't Work
  15. Ugly Cry Client/Associate
  16. AHT Is Under 1 Hour
  17. 3 Password Resets For The Same Program
  18. P&P Gives Wrong Workflow
  19. 2 Reboots
  20. FP Rage Quits
  21. Have To Disconnect Due To Profanity
  22. Everything Works Smoothly
  23. 2 Password Resets For The Same Program
  24. P&P Has No Workflow Instructions
  25. Perform More Than 5 Call Backs
  26. We Revert Back To FTTA/PEGA (Nuclear Option)
  27. Hold Time Over 3 Hours
  28. Take 10 Calls For The Day
  29. Hold Time Goes Over 2 Hours
  30. AHT Is Under 30 Minutes
  31. Client Yells
  32. FP Threatens To Pull Money
  33. Client Pulls Money
  34. FP Pulls Money
  35. FIS TA Goes Down
  36. Hold Time Goes Over 1 Hour
  37. 2 Team Members Quit
  38. Wait For CSRT is Over 2 Hours
  39. Client Questions "What Is Going On?"
  40. Client Rage Quits