MonitorGoesOutClientYellsHave ToDisconnectDue ToProfanityGenesysMicrophoneDoesn'tWorkHold TimeGoesOver 1HourClientRageQuitsWait ForCSRT isOver 2HoursAHT IsUnder 30MinutesGetSwore AtPersonallyLet MeSpeak ToAManagerP&P HasNoWorkflowInstructionsFPYellsClose AWFM TaskPrematurelyFPPullsMoney2 TeamMembersQuitCannotLog InAnd HaveTo Call ITSneakerSupport IsUnavailable/HasNo IdeaClientQuestions"What IsGoing On?"PerformMore Than5 CallBacksClientPullsMoney2 PasswordResets ForThe SameProgramAHT IsUnder1 HourFIS TAGoesDownEverythingWorksSmoothlyFPRageQuitsFPQuestions"What IsGoing On?"P&PGivesWrongWorkflowYouQuit2Reboots3 PasswordResets ForThe SameProgramGenesysGoesDownWe RevertBack ToFTTA/PEGA(NuclearOption)You CannotGet IntoAny SystemAll DayClientThreatensTo PullMoneyHold TimeGoesOver 2HoursFPThreatensTo PullMoneyWFMGoesDownTake 10Calls ForThe DayUgly CryClient/AssociateHold TimeOver 3HoursMonitorGoesOutClientYellsHave ToDisconnectDue ToProfanityGenesysMicrophoneDoesn'tWorkHold TimeGoesOver 1HourClientRageQuitsWait ForCSRT isOver 2HoursAHT IsUnder 30MinutesGetSwore AtPersonallyLet MeSpeak ToAManagerP&P HasNoWorkflowInstructionsFPYellsClose AWFM TaskPrematurelyFPPullsMoney2 TeamMembersQuitCannotLog InAnd HaveTo Call ITSneakerSupport IsUnavailable/HasNo IdeaClientQuestions"What IsGoing On?"PerformMore Than5 CallBacksClientPullsMoney2 PasswordResets ForThe SameProgramAHT IsUnder1 HourFIS TAGoesDownEverythingWorksSmoothlyFPRageQuitsFPQuestions"What IsGoing On?"P&PGivesWrongWorkflowYouQuit2Reboots3 PasswordResets ForThe SameProgramGenesysGoesDownWe RevertBack ToFTTA/PEGA(NuclearOption)You CannotGet IntoAny SystemAll DayClientThreatensTo PullMoneyHold TimeGoesOver 2HoursFPThreatensTo PullMoneyWFMGoesDownTake 10Calls ForThe DayUgly CryClient/AssociateHold TimeOver 3Hours

Condor Coversion - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Monitor Goes Out
  2. Client Yells
  3. Have To Disconnect Due To Profanity
  4. Genesys Microphone Doesn't Work
  5. Hold Time Goes Over 1 Hour
  6. Client Rage Quits
  7. Wait For CSRT is Over 2 Hours
  8. AHT Is Under 30 Minutes
  9. Get Swore At Personally
  10. Let Me Speak To A Manager
  11. P&P Has No Workflow Instructions
  12. FP Yells
  13. Close A WFM Task Prematurely
  14. FP Pulls Money
  15. 2 Team Members Quit
  16. Cannot Log In And Have To Call IT
  17. Sneaker Support Is Unavailable/Has No Idea
  18. Client Questions "What Is Going On?"
  19. Perform More Than 5 Call Backs
  20. Client Pulls Money
  21. 2 Password Resets For The Same Program
  22. AHT Is Under 1 Hour
  23. FIS TA Goes Down
  24. Everything Works Smoothly
  25. FP Rage Quits
  26. FP Questions "What Is Going On?"
  27. P&P Gives Wrong Workflow
  28. You Quit
  29. 2 Reboots
  30. 3 Password Resets For The Same Program
  31. Genesys Goes Down
  32. We Revert Back To FTTA/PEGA (Nuclear Option)
  33. You Cannot Get Into Any System All Day
  34. Client Threatens To Pull Money
  35. Hold Time Goes Over 2 Hours
  36. FP Threatens To Pull Money
  37. WFM Goes Down
  38. Take 10 Calls For The Day
  39. Ugly Cry Client/Associate
  40. Hold Time Over 3 Hours