Cannot Log In And Have To Call IT FP Pulls Money We Revert Back To FTTA/PEGA (Nuclear Option) Client Yells Let Me Speak To A Manager Wait For CSRT is Over 2 Hours Perform More Than 5 Call Backs Take 10 Calls For The Day 2 Reboots Get Swore At Personally Hold Time Goes Over 2 Hours AHT Is Under 30 Minutes FP Questions "What Is Going On?" AHT Is Under 1 Hour Client Rage Quits Hold Time Over 3 Hours 2 Password Resets For The Same Program Sneaker Support Is Unavailable/Has No Idea Close A WFM Task Prematurely P&P Gives Wrong Workflow Have To Disconnect Due To Profanity Client Threatens To Pull Money Client Questions "What Is Going On?" P&P Has No Workflow Instructions Monitor Goes Out FP Yells WFM Goes Down You Cannot Get Into Any System All Day 3 Password Resets For The Same Program FP Rage Quits Everything Works Smoothly You Quit Genesys Goes Down FP Threatens To Pull Money Ugly Cry Client/Associate FIS TA Goes Down Client Pulls Money 2 Team Members Quit Hold Time Goes Over 1 Hour Genesys Microphone Doesn't Work Cannot Log In And Have To Call IT FP Pulls Money We Revert Back To FTTA/PEGA (Nuclear Option) Client Yells Let Me Speak To A Manager Wait For CSRT is Over 2 Hours Perform More Than 5 Call Backs Take 10 Calls For The Day 2 Reboots Get Swore At Personally Hold Time Goes Over 2 Hours AHT Is Under 30 Minutes FP Questions "What Is Going On?" AHT Is Under 1 Hour Client Rage Quits Hold Time Over 3 Hours 2 Password Resets For The Same Program Sneaker Support Is Unavailable/Has No Idea Close A WFM Task Prematurely P&P Gives Wrong Workflow Have To Disconnect Due To Profanity Client Threatens To Pull Money Client Questions "What Is Going On?" P&P Has No Workflow Instructions Monitor Goes Out FP Yells WFM Goes Down You Cannot Get Into Any System All Day 3 Password Resets For The Same Program FP Rage Quits Everything Works Smoothly You Quit Genesys Goes Down FP Threatens To Pull Money Ugly Cry Client/Associate FIS TA Goes Down Client Pulls Money 2 Team Members Quit Hold Time Goes Over 1 Hour Genesys Microphone Doesn't Work
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Cannot Log In And Have To Call IT
FP Pulls Money
We Revert Back To FTTA/PEGA (Nuclear Option)
Client Yells
Let Me Speak To A Manager
Wait For CSRT is Over 2 Hours
Perform More Than 5 Call Backs
Take 10 Calls For The Day
2 Reboots
Get Swore At Personally
Hold Time Goes Over 2 Hours
AHT Is Under 30 Minutes
FP Questions "What Is Going On?"
AHT Is Under 1 Hour
Client Rage Quits
Hold Time Over 3 Hours
2 Password Resets For The Same Program
Sneaker Support Is Unavailable/Has No Idea
Close A WFM Task Prematurely
P&P Gives Wrong Workflow
Have To Disconnect Due To Profanity
Client Threatens To Pull Money
Client Questions "What Is Going On?"
P&P Has No Workflow Instructions
Monitor Goes Out
FP Yells
WFM Goes Down
You Cannot Get Into Any System All Day
3 Password Resets For The Same Program
FP Rage Quits
Everything Works Smoothly
You Quit
Genesys Goes Down
FP Threatens To Pull Money
Ugly Cry Client/Associate
FIS TA Goes Down
Client Pulls Money
2 Team Members Quit
Hold Time Goes Over 1 Hour
Genesys Microphone Doesn't Work