Close A WFM Task Prematurely FP Yells Sneaker Support Is Unavailable/Has No Idea Let Me Speak To A Manager Cannot Log In And Have To Call IT Get Swore At Personally Genesys Goes Down You Quit FP Questions "What Is Going On?" Client Threatens To Pull Money You Cannot Get Into Any System All Day WFM Goes Down Monitor Goes Out Genesys Microphone Doesn't Work Ugly Cry Client/Associate AHT Is Under 1 Hour 3 Password Resets For The Same Program P&P Gives Wrong Workflow 2 Reboots FP Rage Quits Have To Disconnect Due To Profanity Everything Works Smoothly 2 Password Resets For The Same Program P&P Has No Workflow Instructions Perform More Than 5 Call Backs We Revert Back To FTTA/PEGA (Nuclear Option) Hold Time Over 3 Hours Take 10 Calls For The Day Hold Time Goes Over 2 Hours AHT Is Under 30 Minutes Client Yells FP Threatens To Pull Money Client Pulls Money FP Pulls Money FIS TA Goes Down Hold Time Goes Over 1 Hour 2 Team Members Quit Wait For CSRT is Over 2 Hours Client Questions "What Is Going On?" Client Rage Quits Close A WFM Task Prematurely FP Yells Sneaker Support Is Unavailable/Has No Idea Let Me Speak To A Manager Cannot Log In And Have To Call IT Get Swore At Personally Genesys Goes Down You Quit FP Questions "What Is Going On?" Client Threatens To Pull Money You Cannot Get Into Any System All Day WFM Goes Down Monitor Goes Out Genesys Microphone Doesn't Work Ugly Cry Client/Associate AHT Is Under 1 Hour 3 Password Resets For The Same Program P&P Gives Wrong Workflow 2 Reboots FP Rage Quits Have To Disconnect Due To Profanity Everything Works Smoothly 2 Password Resets For The Same Program P&P Has No Workflow Instructions Perform More Than 5 Call Backs We Revert Back To FTTA/PEGA (Nuclear Option) Hold Time Over 3 Hours Take 10 Calls For The Day Hold Time Goes Over 2 Hours AHT Is Under 30 Minutes Client Yells FP Threatens To Pull Money Client Pulls Money FP Pulls Money FIS TA Goes Down Hold Time Goes Over 1 Hour 2 Team Members Quit Wait For CSRT is Over 2 Hours Client Questions "What Is Going On?" Client Rage Quits
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Close A WFM Task Prematurely
FP Yells
Sneaker Support Is Unavailable/Has No Idea
Let Me Speak To A Manager
Cannot Log In And Have To Call IT
Get Swore At Personally
Genesys Goes Down
You Quit
FP Questions "What Is Going On?"
Client Threatens To Pull Money
You Cannot Get Into Any System All Day
WFM Goes Down
Monitor Goes Out
Genesys Microphone Doesn't Work
Ugly Cry Client/Associate
AHT Is Under 1 Hour
3 Password Resets For The Same Program
P&P Gives Wrong Workflow
2 Reboots
FP Rage Quits
Have To Disconnect Due To Profanity
Everything Works Smoothly
2 Password Resets For The Same Program
P&P Has No Workflow Instructions
Perform More Than 5 Call Backs
We Revert Back To FTTA/PEGA (Nuclear Option)
Hold Time Over 3 Hours
Take 10 Calls For The Day
Hold Time Goes Over 2 Hours
AHT Is Under 30 Minutes
Client Yells
FP Threatens To Pull Money
Client Pulls Money
FP Pulls Money
FIS TA Goes Down
Hold Time Goes Over 1 Hour
2 Team Members Quit
Wait For CSRT is Over 2 Hours
Client Questions "What Is Going On?"
Client Rage Quits