AHT Is Under 30 Minutes Monitor Goes Out Ugly Cry Client/Associate FP Pulls Money FP Questions "What Is Going On?" FP Yells WFM Goes Down Hold Time Goes Over 2 Hours Everything Works Smoothly P&P Has No Workflow Instructions Hold Time Over 3 Hours Client Rage Quits Perform More Than 5 Call Backs Have To Disconnect Due To Profanity Get Swore At Personally You Quit Cannot Log In And Have To Call IT Take 10 Calls For The Day We Revert Back To FTTA/PEGA (Nuclear Option) Let Me Speak To A Manager Client Pulls Money Client Yells FP Rage Quits Client Questions "What Is Going On?" Client Threatens To Pull Money 2 Reboots 3 Password Resets For The Same Program Sneaker Support Is Unavailable/Has No Idea Wait For CSRT is Over 2 Hours You Cannot Get Into Any System All Day FIS TA Goes Down Genesys Goes Down 2 Team Members Quit Close A WFM Task Prematurely 2 Password Resets For The Same Program Hold Time Goes Over 1 Hour Genesys Microphone Doesn't Work P&P Gives Wrong Workflow AHT Is Under 1 Hour FP Threatens To Pull Money AHT Is Under 30 Minutes Monitor Goes Out Ugly Cry Client/Associate FP Pulls Money FP Questions "What Is Going On?" FP Yells WFM Goes Down Hold Time Goes Over 2 Hours Everything Works Smoothly P&P Has No Workflow Instructions Hold Time Over 3 Hours Client Rage Quits Perform More Than 5 Call Backs Have To Disconnect Due To Profanity Get Swore At Personally You Quit Cannot Log In And Have To Call IT Take 10 Calls For The Day We Revert Back To FTTA/PEGA (Nuclear Option) Let Me Speak To A Manager Client Pulls Money Client Yells FP Rage Quits Client Questions "What Is Going On?" Client Threatens To Pull Money 2 Reboots 3 Password Resets For The Same Program Sneaker Support Is Unavailable/Has No Idea Wait For CSRT is Over 2 Hours You Cannot Get Into Any System All Day FIS TA Goes Down Genesys Goes Down 2 Team Members Quit Close A WFM Task Prematurely 2 Password Resets For The Same Program Hold Time Goes Over 1 Hour Genesys Microphone Doesn't Work P&P Gives Wrong Workflow AHT Is Under 1 Hour FP Threatens To Pull Money
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
AHT Is Under 30 Minutes
Monitor Goes Out
Ugly Cry Client/Associate
FP Pulls Money
FP Questions "What Is Going On?"
FP Yells
WFM Goes Down
Hold Time Goes Over 2 Hours
Everything Works Smoothly
P&P Has No Workflow Instructions
Hold Time Over 3 Hours
Client Rage Quits
Perform More Than 5 Call Backs
Have To Disconnect Due To Profanity
Get Swore At Personally
You Quit
Cannot Log In And Have To Call IT
Take 10 Calls For The Day
We Revert Back To FTTA/PEGA (Nuclear Option)
Let Me Speak To A Manager
Client Pulls Money
Client Yells
FP Rage Quits
Client Questions "What Is Going On?"
Client Threatens To Pull Money
2 Reboots
3 Password Resets For The Same Program
Sneaker Support Is Unavailable/Has No Idea
Wait For CSRT is Over 2 Hours
You Cannot Get Into Any System All Day
FIS TA Goes Down
Genesys Goes Down
2 Team Members Quit
Close A WFM Task Prematurely
2 Password Resets For The Same Program
Hold Time Goes Over 1 Hour
Genesys Microphone Doesn't Work
P&P Gives Wrong Workflow
AHT Is Under 1 Hour
FP Threatens To Pull Money