WFMGoesDownPerformMore Than5 CallBacksClientThreatensTo PullMoneyHold TimeGoesOver 2HoursGetSwore AtPersonallyFIS TAGoesDownUgly CryClient/AssociateClientRageQuitsFPQuestions"What IsGoing On?"Close AWFM TaskPrematurelyFPThreatensTo PullMoneyHave ToDisconnectDue ToProfanityWe RevertBack ToFTTA/PEGA(NuclearOption)Hold TimeGoesOver 1HourYouQuitFPPullsMoneyFPRageQuitsAHT IsUnder 30MinutesClientPullsMoneyYou CannotGet IntoAny SystemAll DayCannotLog InAnd HaveTo Call IT2 PasswordResets ForThe SameProgramMonitorGoesOutFPYells2 TeamMembersQuitSneakerSupport IsUnavailable/HasNo IdeaGenesysMicrophoneDoesn'tWorkClientYells3 PasswordResets ForThe SameProgramWait ForCSRT isOver 2HoursTake 10Calls ForThe DayP&PGivesWrongWorkflowLet MeSpeak ToAManagerGenesysGoesDown2RebootsClientQuestions"What IsGoing On?"EverythingWorksSmoothlyHold TimeOver 3HoursAHT IsUnder1 HourP&P HasNoWorkflowInstructionsWFMGoesDownPerformMore Than5 CallBacksClientThreatensTo PullMoneyHold TimeGoesOver 2HoursGetSwore AtPersonallyFIS TAGoesDownUgly CryClient/AssociateClientRageQuitsFPQuestions"What IsGoing On?"Close AWFM TaskPrematurelyFPThreatensTo PullMoneyHave ToDisconnectDue ToProfanityWe RevertBack ToFTTA/PEGA(NuclearOption)Hold TimeGoesOver 1HourYouQuitFPPullsMoneyFPRageQuitsAHT IsUnder 30MinutesClientPullsMoneyYou CannotGet IntoAny SystemAll DayCannotLog InAnd HaveTo Call IT2 PasswordResets ForThe SameProgramMonitorGoesOutFPYells2 TeamMembersQuitSneakerSupport IsUnavailable/HasNo IdeaGenesysMicrophoneDoesn'tWorkClientYells3 PasswordResets ForThe SameProgramWait ForCSRT isOver 2HoursTake 10Calls ForThe DayP&PGivesWrongWorkflowLet MeSpeak ToAManagerGenesysGoesDown2RebootsClientQuestions"What IsGoing On?"EverythingWorksSmoothlyHold TimeOver 3HoursAHT IsUnder1 HourP&P HasNoWorkflowInstructions

Condor Coversion - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WFM Goes Down
  2. Perform More Than 5 Call Backs
  3. Client Threatens To Pull Money
  4. Hold Time Goes Over 2 Hours
  5. Get Swore At Personally
  6. FIS TA Goes Down
  7. Ugly Cry Client/Associate
  8. Client Rage Quits
  9. FP Questions "What Is Going On?"
  10. Close A WFM Task Prematurely
  11. FP Threatens To Pull Money
  12. Have To Disconnect Due To Profanity
  13. We Revert Back To FTTA/PEGA (Nuclear Option)
  14. Hold Time Goes Over 1 Hour
  15. You Quit
  16. FP Pulls Money
  17. FP Rage Quits
  18. AHT Is Under 30 Minutes
  19. Client Pulls Money
  20. You Cannot Get Into Any System All Day
  21. Cannot Log In And Have To Call IT
  22. 2 Password Resets For The Same Program
  23. Monitor Goes Out
  24. FP Yells
  25. 2 Team Members Quit
  26. Sneaker Support Is Unavailable/Has No Idea
  27. Genesys Microphone Doesn't Work
  28. Client Yells
  29. 3 Password Resets For The Same Program
  30. Wait For CSRT is Over 2 Hours
  31. Take 10 Calls For The Day
  32. P&P Gives Wrong Workflow
  33. Let Me Speak To A Manager
  34. Genesys Goes Down
  35. 2 Reboots
  36. Client Questions "What Is Going On?"
  37. Everything Works Smoothly
  38. Hold Time Over 3 Hours
  39. AHT Is Under 1 Hour
  40. P&P Has No Workflow Instructions