Had astrangecallrequestTook careof followsupsMaintaineda goodvoice levelComplimen-ted a fellowCSRTreated aCSR withrespectParticipatedin a teambuildingexerciseUsed acustomersname oncallTook over50 callsyesterdayFinishedmyemailsyesterdayPut noteson anInvoiceStayedprofessionalfor entireshiftAddresseda majorconcern w/customerSaid MyPleasureTodayWentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithCustomergave me acomplimentI saidGoodMorningtodayAddressedmy leadsStarteda freightclaimHad aone callresolutionUsedTeams forCCquestionsHelpeda fellowCSRSaidThankyou to acustomerDealt withan iratecustomerHad astrangecallrequestTook careof followsupsMaintaineda goodvoice levelComplimen-ted a fellowCSRTreated aCSR withrespectParticipatedin a teambuildingexerciseUsed acustomersname oncallTook over50 callsyesterdayFinishedmyemailsyesterdayPut noteson anInvoiceStayedprofessionalfor entireshiftAddresseda majorconcern w/customerSaid MyPleasureTodayWentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithCustomergave me acomplimentI saidGoodMorningtodayAddressedmy leadsStarteda freightclaimHad aone callresolutionUsedTeams forCCquestionsHelpeda fellowCSRSaidThankyou to acustomerDealt withan iratecustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a strange call request
  2. Took care of follows ups
  3. Maintained a good voice level
  4. Complimen-ted a fellow CSR
  5. Treated a CSR with respect
  6. Participated in a team building exercise
  7. Used a customers name on call
  8. Took over 50 calls yesterday
  9. Finished my emails yesterday
  10. Put notes on an Invoice
  11. Stayed professional for entire shift
  12. Addressed a major concern w/ customer
  13. Said My Pleasure Today
  14. Went above and beyond for a customer
  15. Ask if there was anything else you could help with
  16. Customer gave me a compliment
  17. I said Good Morning today
  18. Addressed my leads
  19. Started a freight claim
  20. Had a one call resolution
  21. Used Teams for CC questions
  22. Helped a fellow CSR
  23. Said Thank you to a customer
  24. Dealt with an irate customer