SaidThankyou to acustomerSaid MyPleasureTodayHad astrangecallrequestAddresseda majorconcern w/customerFinishedmyemailsyesterdayHelpeda fellowCSRDealt withan iratecustomerHad aone callresolutionPut noteson anInvoiceStarteda freightclaimAsk if therewas anythingelse youcould helpwithI saidGoodMorningtodayTook over50 callsyesterdayTook careof followsupsStayedprofessionalfor entireshiftAddressedmy leadsTreated aCSR withrespectMaintaineda goodvoice levelCustomergave me acomplimentWentabove andbeyond fora customerUsedTeams forCCquestionsComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseUsed acustomersname oncallSaidThankyou to acustomerSaid MyPleasureTodayHad astrangecallrequestAddresseda majorconcern w/customerFinishedmyemailsyesterdayHelpeda fellowCSRDealt withan iratecustomerHad aone callresolutionPut noteson anInvoiceStarteda freightclaimAsk if therewas anythingelse youcould helpwithI saidGoodMorningtodayTook over50 callsyesterdayTook careof followsupsStayedprofessionalfor entireshiftAddressedmy leadsTreated aCSR withrespectMaintaineda goodvoice levelCustomergave me acomplimentWentabove andbeyond fora customerUsedTeams forCCquestionsComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseUsed acustomersname oncall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said Thank you to a customer
  2. Said My Pleasure Today
  3. Had a strange call request
  4. Addressed a major concern w/ customer
  5. Finished my emails yesterday
  6. Helped a fellow CSR
  7. Dealt with an irate customer
  8. Had a one call resolution
  9. Put notes on an Invoice
  10. Started a freight claim
  11. Ask if there was anything else you could help with
  12. I said Good Morning today
  13. Took over 50 calls yesterday
  14. Took care of follows ups
  15. Stayed professional for entire shift
  16. Addressed my leads
  17. Treated a CSR with respect
  18. Maintained a good voice level
  19. Customer gave me a compliment
  20. Went above and beyond for a customer
  21. Used Teams for CC questions
  22. Complimen-ted a fellow CSR
  23. Participated in a team building exercise
  24. Used a customers name on call