Ask if therewas anythingelse youcould helpwithComplimen-ted a fellowCSRTreated aCSR withrespectHelpeda fellowCSRStayedprofessionalfor entireshiftAddressedmy leadsTook careof followsupsMaintaineda goodvoice levelUsed acustomersname oncallHad astrangecallrequestSaid MyPleasureTodayWentabove andbeyond fora customerDealt withan iratecustomerStarteda freightclaimParticipatedin a teambuildingexercisePut noteson anInvoiceI saidGoodMorningtodaySaidThankyou to acustomerTook over50 callsyesterdayAddresseda majorconcern w/customerHad aone callresolutionCustomergave me acomplimentFinishedmyemailsyesterdayUsedTeams forCCquestionsAsk if therewas anythingelse youcould helpwithComplimen-ted a fellowCSRTreated aCSR withrespectHelpeda fellowCSRStayedprofessionalfor entireshiftAddressedmy leadsTook careof followsupsMaintaineda goodvoice levelUsed acustomersname oncallHad astrangecallrequestSaid MyPleasureTodayWentabove andbeyond fora customerDealt withan iratecustomerStarteda freightclaimParticipatedin a teambuildingexercisePut noteson anInvoiceI saidGoodMorningtodaySaidThankyou to acustomerTook over50 callsyesterdayAddresseda majorconcern w/customerHad aone callresolutionCustomergave me acomplimentFinishedmyemailsyesterdayUsedTeams forCCquestions

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
B
4
I
5
I
6
B
7
N
8
N
9
G
10
G
11
I
12
I
13
O
14
N
15
B
16
G
17
B
18
O
19
I
20
N
21
G
22
G
23
O
24
O
  1. O-Ask if there was anything else you could help with
  2. B-Complimen-ted a fellow CSR
  3. B-Treated a CSR with respect
  4. I-Helped a fellow CSR
  5. I-Stayed professional for entire shift
  6. B-Addressed my leads
  7. N-Took care of follows ups
  8. N-Maintained a good voice level
  9. G-Used a customers name on call
  10. G-Had a strange call request
  11. I-Said My Pleasure Today
  12. I-Went above and beyond for a customer
  13. O-Dealt with an irate customer
  14. N-Started a freight claim
  15. B-Participated in a team building exercise
  16. G-Put notes on an Invoice
  17. B-I said Good Morning today
  18. O-Said Thank you to a customer
  19. I-Took over 50 calls yesterday
  20. N-Addressed a major concern w/ customer
  21. G-Had a one call resolution
  22. G-Customer gave me a compliment
  23. O-Finished my emails yesterday
  24. O-Used Teams for CC questions