SaidThankyou to acustomerTreated aCSR withrespectPut noteson anInvoiceHelpeda fellowCSRTook careof followsupsHad astrangecallrequestTook over50 callsyesterdayAddressedmy leadsUsedTeams forCCquestionsAsk if therewas anythingelse youcould helpwithMaintaineda goodvoice levelDealt withan iratecustomerSaid MyPleasureTodayWentabove andbeyond fora customerI saidGoodMorningtodayParticipatedin a teambuildingexerciseUsed acustomersname oncallCustomergave me acomplimentStarteda freightclaimHad aone callresolutionStayedprofessionalfor entireshiftAddresseda majorconcern w/customerComplimen-ted a fellowCSRFinishedmyemailsyesterdaySaidThankyou to acustomerTreated aCSR withrespectPut noteson anInvoiceHelpeda fellowCSRTook careof followsupsHad astrangecallrequestTook over50 callsyesterdayAddressedmy leadsUsedTeams forCCquestionsAsk if therewas anythingelse youcould helpwithMaintaineda goodvoice levelDealt withan iratecustomerSaid MyPleasureTodayWentabove andbeyond fora customerI saidGoodMorningtodayParticipatedin a teambuildingexerciseUsed acustomersname oncallCustomergave me acomplimentStarteda freightclaimHad aone callresolutionStayedprofessionalfor entireshiftAddresseda majorconcern w/customerComplimen-ted a fellowCSRFinishedmyemailsyesterday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
I
5
N
6
G
7
I
8
B
9
O
10
O
11
N
12
O
13
I
14
I
15
B
16
B
17
G
18
G
19
N
20
G
21
I
22
N
23
B
24
O
  1. O-Said Thank you to a customer
  2. B-Treated a CSR with respect
  3. G-Put notes on an Invoice
  4. I-Helped a fellow CSR
  5. N-Took care of follows ups
  6. G-Had a strange call request
  7. I-Took over 50 calls yesterday
  8. B-Addressed my leads
  9. O-Used Teams for CC questions
  10. O-Ask if there was anything else you could help with
  11. N-Maintained a good voice level
  12. O-Dealt with an irate customer
  13. I-Said My Pleasure Today
  14. I-Went above and beyond for a customer
  15. B-I said Good Morning today
  16. B-Participated in a team building exercise
  17. G-Used a customers name on call
  18. G-Customer gave me a compliment
  19. N-Started a freight claim
  20. G-Had a one call resolution
  21. I-Stayed professional for entire shift
  22. N-Addressed a major concern w/ customer
  23. B-Complimen-ted a fellow CSR
  24. O-Finished my emails yesterday