Used acustomersname oncallAsk if therewas anythingelse youcould helpwithMaintaineda goodvoice levelTreated aCSR withrespectWentabove andbeyond fora customerComplimen-ted a fellowCSRPut noteson anInvoiceUsedTeams forCCquestionsHad aone callresolutionAddresseda majorconcern w/customerI saidGoodMorningtodaySaid MyPleasureTodayCustomergave me acomplimentParticipatedin a teambuildingexerciseSaidThankyou to acustomerTook over50 callsyesterdayDealt withan iratecustomerAddressedmy leadsStarteda freightclaimFinishedmyemailsyesterdayTook careof followsupsHad astrangecallrequestHelpeda fellowCSRStayedprofessionalfor entireshiftUsed acustomersname oncallAsk if therewas anythingelse youcould helpwithMaintaineda goodvoice levelTreated aCSR withrespectWentabove andbeyond fora customerComplimen-ted a fellowCSRPut noteson anInvoiceUsedTeams forCCquestionsHad aone callresolutionAddresseda majorconcern w/customerI saidGoodMorningtodaySaid MyPleasureTodayCustomergave me acomplimentParticipatedin a teambuildingexerciseSaidThankyou to acustomerTook over50 callsyesterdayDealt withan iratecustomerAddressedmy leadsStarteda freightclaimFinishedmyemailsyesterdayTook careof followsupsHad astrangecallrequestHelpeda fellowCSRStayedprofessionalfor entireshift

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
B
5
I
6
B
7
G
8
O
9
G
10
N
11
B
12
I
13
G
14
B
15
O
16
I
17
O
18
B
19
N
20
O
21
N
22
G
23
I
24
I
  1. G-Used a customers name on call
  2. O-Ask if there was anything else you could help with
  3. N-Maintained a good voice level
  4. B-Treated a CSR with respect
  5. I-Went above and beyond for a customer
  6. B-Complimen-ted a fellow CSR
  7. G-Put notes on an Invoice
  8. O-Used Teams for CC questions
  9. G-Had a one call resolution
  10. N-Addressed a major concern w/ customer
  11. B-I said Good Morning today
  12. I-Said My Pleasure Today
  13. G-Customer gave me a compliment
  14. B-Participated in a team building exercise
  15. O-Said Thank you to a customer
  16. I-Took over 50 calls yesterday
  17. O-Dealt with an irate customer
  18. B-Addressed my leads
  19. N-Started a freight claim
  20. O-Finished my emails yesterday
  21. N-Took care of follows ups
  22. G-Had a strange call request
  23. I-Helped a fellow CSR
  24. I-Stayed professional for entire shift