Maintaineda goodvoice levelWentabove andbeyond fora customerComplimen-ted a fellowCSRTook over50 callsyesterdayHelpeda fellowCSRAddresseda majorconcern w/customerTreated aCSR withrespectUsed acustomersname oncallI saidGoodMorningtodayAddressedmy leadsHad aone callresolutionUsedTeams forCCquestionsStarteda freightclaimSaid MyPleasureTodayPut noteson anInvoiceTook careof followsupsAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayDealt withan iratecustomerSaidThankyou to acustomerParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftHad astrangecallrequestCustomergave me acomplimentMaintaineda goodvoice levelWentabove andbeyond fora customerComplimen-ted a fellowCSRTook over50 callsyesterdayHelpeda fellowCSRAddresseda majorconcern w/customerTreated aCSR withrespectUsed acustomersname oncallI saidGoodMorningtodayAddressedmy leadsHad aone callresolutionUsedTeams forCCquestionsStarteda freightclaimSaid MyPleasureTodayPut noteson anInvoiceTook careof followsupsAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayDealt withan iratecustomerSaidThankyou to acustomerParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftHad astrangecallrequestCustomergave me acompliment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
B
4
I
5
I
6
N
7
B
8
G
9
B
10
B
11
G
12
O
13
N
14
I
15
G
16
N
17
O
18
O
19
O
20
O
21
B
22
I
23
G
24
G
  1. N-Maintained a good voice level
  2. I-Went above and beyond for a customer
  3. B-Complimen-ted a fellow CSR
  4. I-Took over 50 calls yesterday
  5. I-Helped a fellow CSR
  6. N-Addressed a major concern w/ customer
  7. B-Treated a CSR with respect
  8. G-Used a customers name on call
  9. B-I said Good Morning today
  10. B-Addressed my leads
  11. G-Had a one call resolution
  12. O-Used Teams for CC questions
  13. N-Started a freight claim
  14. I-Said My Pleasure Today
  15. G-Put notes on an Invoice
  16. N-Took care of follows ups
  17. O-Ask if there was anything else you could help with
  18. O-Finished my emails yesterday
  19. O-Dealt with an irate customer
  20. O-Said Thank you to a customer
  21. B-Participated in a team building exercise
  22. I-Stayed professional for entire shift
  23. G-Had a strange call request
  24. G-Customer gave me a compliment