Put noteson anInvoiceAddressedmy leadsStayedprofessionalfor entireshiftStarteda freightclaimSaid MyPleasureTodayHad aone callresolutionWentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithTook careof followsupsParticipatedin a teambuildingexerciseFinishedmyemailsyesterdayTook over50 callsyesterdayCustomergave me acomplimentComplimen-ted a fellowCSRSaidThankyou to acustomerUsed acustomersname oncallI saidGoodMorningtodayHelpeda fellowCSRDealt withan iratecustomerUsedTeams forCCquestionsTreated aCSR withrespectMaintaineda goodvoice levelHad astrangecallrequestAddresseda majorconcern w/customerPut noteson anInvoiceAddressedmy leadsStayedprofessionalfor entireshiftStarteda freightclaimSaid MyPleasureTodayHad aone callresolutionWentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithTook careof followsupsParticipatedin a teambuildingexerciseFinishedmyemailsyesterdayTook over50 callsyesterdayCustomergave me acomplimentComplimen-ted a fellowCSRSaidThankyou to acustomerUsed acustomersname oncallI saidGoodMorningtodayHelpeda fellowCSRDealt withan iratecustomerUsedTeams forCCquestionsTreated aCSR withrespectMaintaineda goodvoice levelHad astrangecallrequestAddresseda majorconcern w/customer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
N
5
I
6
G
7
I
8
O
9
N
10
B
11
O
12
I
13
G
14
B
15
O
16
G
17
B
18
I
19
O
20
O
21
B
22
N
23
G
24
N
  1. G-Put notes on an Invoice
  2. B-Addressed my leads
  3. I-Stayed professional for entire shift
  4. N-Started a freight claim
  5. I-Said My Pleasure Today
  6. G-Had a one call resolution
  7. I-Went above and beyond for a customer
  8. O-Ask if there was anything else you could help with
  9. N-Took care of follows ups
  10. B-Participated in a team building exercise
  11. O-Finished my emails yesterday
  12. I-Took over 50 calls yesterday
  13. G-Customer gave me a compliment
  14. B-Complimen-ted a fellow CSR
  15. O-Said Thank you to a customer
  16. G-Used a customers name on call
  17. B-I said Good Morning today
  18. I-Helped a fellow CSR
  19. O-Dealt with an irate customer
  20. O-Used Teams for CC questions
  21. B-Treated a CSR with respect
  22. N-Maintained a good voice level
  23. G-Had a strange call request
  24. N-Addressed a major concern w/ customer