Addressedmy leadsUsed acustomersname oncallCustomergave me acomplimentAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayParticipatedin a teambuildingexerciseWentabove andbeyond fora customerStarteda freightclaimAddresseda majorconcern w/customerStayedprofessionalfor entireshiftComplimen-ted a fellowCSRHad astrangecallrequestHelpeda fellowCSRTreated aCSR withrespectMaintaineda goodvoice levelI saidGoodMorningtodayPut noteson anInvoiceSaid MyPleasureTodaySaidThankyou to acustomerHad aone callresolutionDealt withan iratecustomerUsedTeams forCCquestionsTook careof followsupsTook over50 callsyesterdayAddressedmy leadsUsed acustomersname oncallCustomergave me acomplimentAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayParticipatedin a teambuildingexerciseWentabove andbeyond fora customerStarteda freightclaimAddresseda majorconcern w/customerStayedprofessionalfor entireshiftComplimen-ted a fellowCSRHad astrangecallrequestHelpeda fellowCSRTreated aCSR withrespectMaintaineda goodvoice levelI saidGoodMorningtodayPut noteson anInvoiceSaid MyPleasureTodaySaidThankyou to acustomerHad aone callresolutionDealt withan iratecustomerUsedTeams forCCquestionsTook careof followsupsTook over50 callsyesterday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
O
5
O
6
B
7
I
8
N
9
N
10
I
11
B
12
G
13
I
14
B
15
N
16
B
17
G
18
I
19
O
20
G
21
O
22
O
23
N
24
I
  1. B-Addressed my leads
  2. G-Used a customers name on call
  3. G-Customer gave me a compliment
  4. O-Ask if there was anything else you could help with
  5. O-Finished my emails yesterday
  6. B-Participated in a team building exercise
  7. I-Went above and beyond for a customer
  8. N-Started a freight claim
  9. N-Addressed a major concern w/ customer
  10. I-Stayed professional for entire shift
  11. B-Complimen-ted a fellow CSR
  12. G-Had a strange call request
  13. I-Helped a fellow CSR
  14. B-Treated a CSR with respect
  15. N-Maintained a good voice level
  16. B-I said Good Morning today
  17. G-Put notes on an Invoice
  18. I-Said My Pleasure Today
  19. O-Said Thank you to a customer
  20. G-Had a one call resolution
  21. O-Dealt with an irate customer
  22. O-Used Teams for CC questions
  23. N-Took care of follows ups
  24. I-Took over 50 calls yesterday