Stayedprofessionalfor entireshiftComplimen-ted a fellowCSRHad astrangecallrequestI saidGoodMorningtodayCustomergave me acomplimentAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayWentabove andbeyond fora customerTook over50 callsyesterdayUsedTeams forCCquestionsParticipatedin a teambuildingexerciseStarteda freightclaimSaidThankyou to acustomerSaid MyPleasureTodayDealt withan iratecustomerAddresseda majorconcern w/customerHelpeda fellowCSRAddressedmy leadsUsed acustomersname oncallTook careof followsupsPut noteson anInvoiceHad aone callresolutionMaintaineda goodvoice levelTreated aCSR withrespectStayedprofessionalfor entireshiftComplimen-ted a fellowCSRHad astrangecallrequestI saidGoodMorningtodayCustomergave me acomplimentAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayWentabove andbeyond fora customerTook over50 callsyesterdayUsedTeams forCCquestionsParticipatedin a teambuildingexerciseStarteda freightclaimSaidThankyou to acustomerSaid MyPleasureTodayDealt withan iratecustomerAddresseda majorconcern w/customerHelpeda fellowCSRAddressedmy leadsUsed acustomersname oncallTook careof followsupsPut noteson anInvoiceHad aone callresolutionMaintaineda goodvoice levelTreated aCSR withrespect

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
G
4
B
5
G
6
O
7
O
8
I
9
I
10
O
11
B
12
N
13
O
14
I
15
O
16
N
17
I
18
B
19
G
20
N
21
G
22
G
23
N
24
B
  1. I-Stayed professional for entire shift
  2. B-Complimen-ted a fellow CSR
  3. G-Had a strange call request
  4. B-I said Good Morning today
  5. G-Customer gave me a compliment
  6. O-Ask if there was anything else you could help with
  7. O-Finished my emails yesterday
  8. I-Went above and beyond for a customer
  9. I-Took over 50 calls yesterday
  10. O-Used Teams for CC questions
  11. B-Participated in a team building exercise
  12. N-Started a freight claim
  13. O-Said Thank you to a customer
  14. I-Said My Pleasure Today
  15. O-Dealt with an irate customer
  16. N-Addressed a major concern w/ customer
  17. I-Helped a fellow CSR
  18. B-Addressed my leads
  19. G-Used a customers name on call
  20. N-Took care of follows ups
  21. G-Put notes on an Invoice
  22. G-Had a one call resolution
  23. N-Maintained a good voice level
  24. B-Treated a CSR with respect