Wentabove andbeyond fora customerHelpeda fellowCSRStayedprofessionalfor entireshiftI saidGoodMorningtodayMaintaineda goodvoice levelAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceDealt withan iratecustomerUsed acustomersname oncallCustomergave me acomplimentTreated aCSR withrespectParticipatedin a teambuildingexerciseStarteda freightclaimAddressedmy leadsSaid MyPleasureTodayAddresseda majorconcern w/customerComplimen-ted a fellowCSRFinishedmyemailsyesterdayUsedTeams forCCquestionsTook over50 callsyesterdayHad astrangecallrequestSaidThankyou to acustomerTook careof followsupsHad aone callresolutionWentabove andbeyond fora customerHelpeda fellowCSRStayedprofessionalfor entireshiftI saidGoodMorningtodayMaintaineda goodvoice levelAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceDealt withan iratecustomerUsed acustomersname oncallCustomergave me acomplimentTreated aCSR withrespectParticipatedin a teambuildingexerciseStarteda freightclaimAddressedmy leadsSaid MyPleasureTodayAddresseda majorconcern w/customerComplimen-ted a fellowCSRFinishedmyemailsyesterdayUsedTeams forCCquestionsTook over50 callsyesterdayHad astrangecallrequestSaidThankyou to acustomerTook careof followsupsHad aone callresolution

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
I
4
B
5
N
6
O
7
G
8
O
9
G
10
G
11
B
12
B
13
N
14
B
15
I
16
N
17
B
18
O
19
O
20
I
21
G
22
O
23
N
24
G
  1. I-Went above and beyond for a customer
  2. I-Helped a fellow CSR
  3. I-Stayed professional for entire shift
  4. B-I said Good Morning today
  5. N-Maintained a good voice level
  6. O-Ask if there was anything else you could help with
  7. G-Put notes on an Invoice
  8. O-Dealt with an irate customer
  9. G-Used a customers name on call
  10. G-Customer gave me a compliment
  11. B-Treated a CSR with respect
  12. B-Participated in a team building exercise
  13. N-Started a freight claim
  14. B-Addressed my leads
  15. I-Said My Pleasure Today
  16. N-Addressed a major concern w/ customer
  17. B-Complimen-ted a fellow CSR
  18. O-Finished my emails yesterday
  19. O-Used Teams for CC questions
  20. I-Took over 50 calls yesterday
  21. G-Had a strange call request
  22. O-Said Thank you to a customer
  23. N-Took care of follows ups
  24. G-Had a one call resolution