Addresseda majorconcern w/customerCustomergave me acomplimentAsk if therewas anythingelse youcould helpwithAddressedmy leadsDealt withan iratecustomerI saidGoodMorningtodayWentabove andbeyond fora customerUsed acustomersname oncallTook careof followsupsSaidThankyou to acustomerMaintaineda goodvoice levelStarteda freightclaimHad aone callresolutionHelpeda fellowCSRTreated aCSR withrespectComplimen-ted a fellowCSRPut noteson anInvoiceTook over50 callsyesterdaySaid MyPleasureTodayParticipatedin a teambuildingexerciseUsedTeams forCCquestionsHad astrangecallrequestFinishedmyemailsyesterdayStayedprofessionalfor entireshiftAddresseda majorconcern w/customerCustomergave me acomplimentAsk if therewas anythingelse youcould helpwithAddressedmy leadsDealt withan iratecustomerI saidGoodMorningtodayWentabove andbeyond fora customerUsed acustomersname oncallTook careof followsupsSaidThankyou to acustomerMaintaineda goodvoice levelStarteda freightclaimHad aone callresolutionHelpeda fellowCSRTreated aCSR withrespectComplimen-ted a fellowCSRPut noteson anInvoiceTook over50 callsyesterdaySaid MyPleasureTodayParticipatedin a teambuildingexerciseUsedTeams forCCquestionsHad astrangecallrequestFinishedmyemailsyesterdayStayedprofessionalfor entireshift

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
O
4
B
5
O
6
B
7
I
8
G
9
N
10
O
11
N
12
N
13
G
14
I
15
B
16
B
17
G
18
I
19
I
20
B
21
O
22
G
23
O
24
I
  1. N-Addressed a major concern w/ customer
  2. G-Customer gave me a compliment
  3. O-Ask if there was anything else you could help with
  4. B-Addressed my leads
  5. O-Dealt with an irate customer
  6. B-I said Good Morning today
  7. I-Went above and beyond for a customer
  8. G-Used a customers name on call
  9. N-Took care of follows ups
  10. O-Said Thank you to a customer
  11. N-Maintained a good voice level
  12. N-Started a freight claim
  13. G-Had a one call resolution
  14. I-Helped a fellow CSR
  15. B-Treated a CSR with respect
  16. B-Complimen-ted a fellow CSR
  17. G-Put notes on an Invoice
  18. I-Took over 50 calls yesterday
  19. I-Said My Pleasure Today
  20. B-Participated in a team building exercise
  21. O-Used Teams for CC questions
  22. G-Had a strange call request
  23. O-Finished my emails yesterday
  24. I-Stayed professional for entire shift