Took careof followsupsPut noteson anInvoiceHad aone callresolutionDealt withan iratecustomerSaidThankyou to acustomerUsed acustomersname oncallUsedTeams forCCquestionsHad astrangecallrequestI saidGoodMorningtodayWentabove andbeyond fora customerHelpeda fellowCSRMaintaineda goodvoice levelComplimen-ted a fellowCSRTook over50 callsyesterdaySaid MyPleasureTodayParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftAddressedmy leadsFinishedmyemailsyesterdayAddresseda majorconcern w/customerTreated aCSR withrespectStarteda freightclaimAsk if therewas anythingelse youcould helpwithCustomergave me acomplimentTook careof followsupsPut noteson anInvoiceHad aone callresolutionDealt withan iratecustomerSaidThankyou to acustomerUsed acustomersname oncallUsedTeams forCCquestionsHad astrangecallrequestI saidGoodMorningtodayWentabove andbeyond fora customerHelpeda fellowCSRMaintaineda goodvoice levelComplimen-ted a fellowCSRTook over50 callsyesterdaySaid MyPleasureTodayParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftAddressedmy leadsFinishedmyemailsyesterdayAddresseda majorconcern w/customerTreated aCSR withrespectStarteda freightclaimAsk if therewas anythingelse youcould helpwithCustomergave me acompliment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
O
5
O
6
G
7
O
8
G
9
B
10
I
11
I
12
N
13
B
14
I
15
I
16
B
17
I
18
B
19
O
20
N
21
B
22
N
23
O
24
G
  1. N-Took care of follows ups
  2. G-Put notes on an Invoice
  3. G-Had a one call resolution
  4. O-Dealt with an irate customer
  5. O-Said Thank you to a customer
  6. G-Used a customers name on call
  7. O-Used Teams for CC questions
  8. G-Had a strange call request
  9. B-I said Good Morning today
  10. I-Went above and beyond for a customer
  11. I-Helped a fellow CSR
  12. N-Maintained a good voice level
  13. B-Complimen-ted a fellow CSR
  14. I-Took over 50 calls yesterday
  15. I-Said My Pleasure Today
  16. B-Participated in a team building exercise
  17. I-Stayed professional for entire shift
  18. B-Addressed my leads
  19. O-Finished my emails yesterday
  20. N-Addressed a major concern w/ customer
  21. B-Treated a CSR with respect
  22. N-Started a freight claim
  23. O-Ask if there was anything else you could help with
  24. G-Customer gave me a compliment