Wentabove andbeyond fora customerTook over50 callsyesterdaySaidThankyou to acustomerSaid MyPleasureTodayParticipatedin a teambuildingexerciseHad aone callresolutionTreated aCSR withrespectUsedTeams forCCquestionsPut noteson anInvoiceStarteda freightclaimTook careof followsupsStayedprofessionalfor entireshiftAsk if therewas anythingelse youcould helpwithHad astrangecallrequestCustomergave me acomplimentMaintaineda goodvoice levelUsed acustomersname oncallFinishedmyemailsyesterdayAddresseda majorconcern w/customerComplimen-ted a fellowCSRI saidGoodMorningtodayHelpeda fellowCSRDealt withan iratecustomerAddressedmy leadsWentabove andbeyond fora customerTook over50 callsyesterdaySaidThankyou to acustomerSaid MyPleasureTodayParticipatedin a teambuildingexerciseHad aone callresolutionTreated aCSR withrespectUsedTeams forCCquestionsPut noteson anInvoiceStarteda freightclaimTook careof followsupsStayedprofessionalfor entireshiftAsk if therewas anythingelse youcould helpwithHad astrangecallrequestCustomergave me acomplimentMaintaineda goodvoice levelUsed acustomersname oncallFinishedmyemailsyesterdayAddresseda majorconcern w/customerComplimen-ted a fellowCSRI saidGoodMorningtodayHelpeda fellowCSRDealt withan iratecustomerAddressedmy leads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
I
5
B
6
G
7
B
8
O
9
G
10
N
11
N
12
I
13
O
14
G
15
G
16
N
17
G
18
O
19
N
20
B
21
B
22
I
23
O
24
B
  1. I-Went above and beyond for a customer
  2. I-Took over 50 calls yesterday
  3. O-Said Thank you to a customer
  4. I-Said My Pleasure Today
  5. B-Participated in a team building exercise
  6. G-Had a one call resolution
  7. B-Treated a CSR with respect
  8. O-Used Teams for CC questions
  9. G-Put notes on an Invoice
  10. N-Started a freight claim
  11. N-Took care of follows ups
  12. I-Stayed professional for entire shift
  13. O-Ask if there was anything else you could help with
  14. G-Had a strange call request
  15. G-Customer gave me a compliment
  16. N-Maintained a good voice level
  17. G-Used a customers name on call
  18. O-Finished my emails yesterday
  19. N-Addressed a major concern w/ customer
  20. B-Complimen-ted a fellow CSR
  21. B-I said Good Morning today
  22. I-Helped a fellow CSR
  23. O-Dealt with an irate customer
  24. B-Addressed my leads