I saidGoodMorningtodayAddressedmy leadsStarteda freightclaimAddresseda majorconcern w/customerTook over50 callsyesterdayTook careof followsupsComplimen-ted a fellowCSRHelpeda fellowCSRHad astrangecallrequestHad aone callresolutionParticipatedin a teambuildingexerciseUsed acustomersname oncallSaidThankyou to acustomerMaintaineda goodvoice levelUsedTeams forCCquestionsFinishedmyemailsyesterdayAsk if therewas anythingelse youcould helpwithTreated aCSR withrespectStayedprofessionalfor entireshiftCustomergave me acomplimentSaid MyPleasureTodayPut noteson anInvoiceWentabove andbeyond fora customerDealt withan iratecustomerI saidGoodMorningtodayAddressedmy leadsStarteda freightclaimAddresseda majorconcern w/customerTook over50 callsyesterdayTook careof followsupsComplimen-ted a fellowCSRHelpeda fellowCSRHad astrangecallrequestHad aone callresolutionParticipatedin a teambuildingexerciseUsed acustomersname oncallSaidThankyou to acustomerMaintaineda goodvoice levelUsedTeams forCCquestionsFinishedmyemailsyesterdayAsk if therewas anythingelse youcould helpwithTreated aCSR withrespectStayedprofessionalfor entireshiftCustomergave me acomplimentSaid MyPleasureTodayPut noteson anInvoiceWentabove andbeyond fora customerDealt withan iratecustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
N
5
I
6
N
7
B
8
I
9
G
10
G
11
B
12
G
13
O
14
N
15
O
16
O
17
O
18
B
19
I
20
G
21
I
22
G
23
I
24
O
  1. B-I said Good Morning today
  2. B-Addressed my leads
  3. N-Started a freight claim
  4. N-Addressed a major concern w/ customer
  5. I-Took over 50 calls yesterday
  6. N-Took care of follows ups
  7. B-Complimen-ted a fellow CSR
  8. I-Helped a fellow CSR
  9. G-Had a strange call request
  10. G-Had a one call resolution
  11. B-Participated in a team building exercise
  12. G-Used a customers name on call
  13. O-Said Thank you to a customer
  14. N-Maintained a good voice level
  15. O-Used Teams for CC questions
  16. O-Finished my emails yesterday
  17. O-Ask if there was anything else you could help with
  18. B-Treated a CSR with respect
  19. I-Stayed professional for entire shift
  20. G-Customer gave me a compliment
  21. I-Said My Pleasure Today
  22. G-Put notes on an Invoice
  23. I-Went above and beyond for a customer
  24. O-Dealt with an irate customer