Ask if therewas anythingelse youcould helpwithWentabove andbeyond fora customerSaid MyPleasureTodayTook over50 callsyesterdayCustomergave me acomplimentTreated aCSR withrespectUsed acustomersname oncallAddresseda majorconcern w/customerParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftComplimen-ted a fellowCSRHelpeda fellowCSRSaidThankyou to acustomerAddressedmy leadsI saidGoodMorningtodayUsedTeams forCCquestionsTook careof followsupsHad aone callresolutionPut noteson anInvoiceDealt withan iratecustomerMaintaineda goodvoice levelHad astrangecallrequestFinishedmyemailsyesterdayStarteda freightclaimAsk if therewas anythingelse youcould helpwithWentabove andbeyond fora customerSaid MyPleasureTodayTook over50 callsyesterdayCustomergave me acomplimentTreated aCSR withrespectUsed acustomersname oncallAddresseda majorconcern w/customerParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftComplimen-ted a fellowCSRHelpeda fellowCSRSaidThankyou to acustomerAddressedmy leadsI saidGoodMorningtodayUsedTeams forCCquestionsTook careof followsupsHad aone callresolutionPut noteson anInvoiceDealt withan iratecustomerMaintaineda goodvoice levelHad astrangecallrequestFinishedmyemailsyesterdayStarteda freightclaim

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
I
4
I
5
G
6
B
7
G
8
N
9
B
10
I
11
B
12
I
13
O
14
B
15
B
16
O
17
N
18
G
19
G
20
O
21
N
22
G
23
O
24
N
  1. O-Ask if there was anything else you could help with
  2. I-Went above and beyond for a customer
  3. I-Said My Pleasure Today
  4. I-Took over 50 calls yesterday
  5. G-Customer gave me a compliment
  6. B-Treated a CSR with respect
  7. G-Used a customers name on call
  8. N-Addressed a major concern w/ customer
  9. B-Participated in a team building exercise
  10. I-Stayed professional for entire shift
  11. B-Complimen-ted a fellow CSR
  12. I-Helped a fellow CSR
  13. O-Said Thank you to a customer
  14. B-Addressed my leads
  15. B-I said Good Morning today
  16. O-Used Teams for CC questions
  17. N-Took care of follows ups
  18. G-Had a one call resolution
  19. G-Put notes on an Invoice
  20. O-Dealt with an irate customer
  21. N-Maintained a good voice level
  22. G-Had a strange call request
  23. O-Finished my emails yesterday
  24. N-Started a freight claim