Wentabove andbeyond fora customerStarteda freightclaimCustomergave me acomplimentDealt withan iratecustomerAddresseda majorconcern w/customerPut noteson anInvoiceUsedTeams forCCquestionsComplimen-ted a fellowCSRUsed acustomersname oncallMaintaineda goodvoice levelSaidThankyou to acustomerHelpeda fellowCSRTreated aCSR withrespectHad aone callresolutionTook careof followsupsTook over50 callsyesterdaySaid MyPleasureTodayHad astrangecallrequestAsk if therewas anythingelse youcould helpwithParticipatedin a teambuildingexerciseI saidGoodMorningtodayStayedprofessionalfor entireshiftFinishedmyemailsyesterdayAddressedmy leadsWentabove andbeyond fora customerStarteda freightclaimCustomergave me acomplimentDealt withan iratecustomerAddresseda majorconcern w/customerPut noteson anInvoiceUsedTeams forCCquestionsComplimen-ted a fellowCSRUsed acustomersname oncallMaintaineda goodvoice levelSaidThankyou to acustomerHelpeda fellowCSRTreated aCSR withrespectHad aone callresolutionTook careof followsupsTook over50 callsyesterdaySaid MyPleasureTodayHad astrangecallrequestAsk if therewas anythingelse youcould helpwithParticipatedin a teambuildingexerciseI saidGoodMorningtodayStayedprofessionalfor entireshiftFinishedmyemailsyesterdayAddressedmy leads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
G
4
O
5
N
6
G
7
O
8
B
9
G
10
N
11
O
12
I
13
B
14
G
15
N
16
I
17
I
18
G
19
O
20
B
21
B
22
I
23
O
24
B
  1. I-Went above and beyond for a customer
  2. N-Started a freight claim
  3. G-Customer gave me a compliment
  4. O-Dealt with an irate customer
  5. N-Addressed a major concern w/ customer
  6. G-Put notes on an Invoice
  7. O-Used Teams for CC questions
  8. B-Complimen-ted a fellow CSR
  9. G-Used a customers name on call
  10. N-Maintained a good voice level
  11. O-Said Thank you to a customer
  12. I-Helped a fellow CSR
  13. B-Treated a CSR with respect
  14. G-Had a one call resolution
  15. N-Took care of follows ups
  16. I-Took over 50 calls yesterday
  17. I-Said My Pleasure Today
  18. G-Had a strange call request
  19. O-Ask if there was anything else you could help with
  20. B-Participated in a team building exercise
  21. B-I said Good Morning today
  22. I-Stayed professional for entire shift
  23. O-Finished my emails yesterday
  24. B-Addressed my leads