I saidGoodMorningtodayComplimen-ted a fellowCSRWentabove andbeyond fora customerCustomergave me acomplimentUsed acustomersname oncallHad astrangecallrequestDealt withan iratecustomerHelpeda fellowCSRHad aone callresolutionAddresseda majorconcern w/customerUsedTeams forCCquestionsMaintaineda goodvoice levelTook over50 callsyesterdayTook careof followsupsAddressedmy leadsStarteda freightclaimParticipatedin a teambuildingexerciseAsk if therewas anythingelse youcould helpwithSaidThankyou to acustomerTreated aCSR withrespectSaid MyPleasureTodayFinishedmyemailsyesterdayStayedprofessionalfor entireshiftPut noteson anInvoiceI saidGoodMorningtodayComplimen-ted a fellowCSRWentabove andbeyond fora customerCustomergave me acomplimentUsed acustomersname oncallHad astrangecallrequestDealt withan iratecustomerHelpeda fellowCSRHad aone callresolutionAddresseda majorconcern w/customerUsedTeams forCCquestionsMaintaineda goodvoice levelTook over50 callsyesterdayTook careof followsupsAddressedmy leadsStarteda freightclaimParticipatedin a teambuildingexerciseAsk if therewas anythingelse youcould helpwithSaidThankyou to acustomerTreated aCSR withrespectSaid MyPleasureTodayFinishedmyemailsyesterdayStayedprofessionalfor entireshiftPut noteson anInvoice

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
I
4
G
5
G
6
G
7
O
8
I
9
G
10
N
11
O
12
N
13
I
14
N
15
B
16
N
17
B
18
O
19
O
20
B
21
I
22
O
23
I
24
G
  1. B-I said Good Morning today
  2. B-Complimen-ted a fellow CSR
  3. I-Went above and beyond for a customer
  4. G-Customer gave me a compliment
  5. G-Used a customers name on call
  6. G-Had a strange call request
  7. O-Dealt with an irate customer
  8. I-Helped a fellow CSR
  9. G-Had a one call resolution
  10. N-Addressed a major concern w/ customer
  11. O-Used Teams for CC questions
  12. N-Maintained a good voice level
  13. I-Took over 50 calls yesterday
  14. N-Took care of follows ups
  15. B-Addressed my leads
  16. N-Started a freight claim
  17. B-Participated in a team building exercise
  18. O-Ask if there was anything else you could help with
  19. O-Said Thank you to a customer
  20. B-Treated a CSR with respect
  21. I-Said My Pleasure Today
  22. O-Finished my emails yesterday
  23. I-Stayed professional for entire shift
  24. G-Put notes on an Invoice