Dealt withan iratecustomerStayedprofessionalfor entireshiftI saidGoodMorningtodayUsedTeams forCCquestionsComplimen-ted a fellowCSRWentabove andbeyond fora customerSaidThankyou to acustomerAddresseda majorconcern w/customerAsk if therewas anythingelse youcould helpwithSaid MyPleasureTodayHelpeda fellowCSRParticipatedin a teambuildingexerciseTreated aCSR withrespectTook careof followsupsMaintaineda goodvoice levelUsed acustomersname oncallTook over50 callsyesterdayHad astrangecallrequestCustomergave me acomplimentPut noteson anInvoiceFinishedmyemailsyesterdayHad aone callresolutionStarteda freightclaimAddressedmy leadsDealt withan iratecustomerStayedprofessionalfor entireshiftI saidGoodMorningtodayUsedTeams forCCquestionsComplimen-ted a fellowCSRWentabove andbeyond fora customerSaidThankyou to acustomerAddresseda majorconcern w/customerAsk if therewas anythingelse youcould helpwithSaid MyPleasureTodayHelpeda fellowCSRParticipatedin a teambuildingexerciseTreated aCSR withrespectTook careof followsupsMaintaineda goodvoice levelUsed acustomersname oncallTook over50 callsyesterdayHad astrangecallrequestCustomergave me acomplimentPut noteson anInvoiceFinishedmyemailsyesterdayHad aone callresolutionStarteda freightclaimAddressedmy leads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
B
4
O
5
B
6
I
7
O
8
N
9
O
10
I
11
I
12
B
13
B
14
N
15
N
16
G
17
I
18
G
19
G
20
G
21
O
22
G
23
N
24
B
  1. O-Dealt with an irate customer
  2. I-Stayed professional for entire shift
  3. B-I said Good Morning today
  4. O-Used Teams for CC questions
  5. B-Complimen-ted a fellow CSR
  6. I-Went above and beyond for a customer
  7. O-Said Thank you to a customer
  8. N-Addressed a major concern w/ customer
  9. O-Ask if there was anything else you could help with
  10. I-Said My Pleasure Today
  11. I-Helped a fellow CSR
  12. B-Participated in a team building exercise
  13. B-Treated a CSR with respect
  14. N-Took care of follows ups
  15. N-Maintained a good voice level
  16. G-Used a customers name on call
  17. I-Took over 50 calls yesterday
  18. G-Had a strange call request
  19. G-Customer gave me a compliment
  20. G-Put notes on an Invoice
  21. O-Finished my emails yesterday
  22. G-Had a one call resolution
  23. N-Started a freight claim
  24. B-Addressed my leads