I saidGoodMorningtodayUsedTeams forCCquestionsPut noteson anInvoiceTook careof followsupsStarteda freightclaimUsed acustomersname oncallSaid MyPleasureTodayAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerMaintaineda goodvoice levelSaidThankyou to acustomerFinishedmyemailsyesterdayStayedprofessionalfor entireshiftHad astrangecallrequestAddressedmy leadsTook over50 callsyesterdayTreated aCSR withrespectCustomergave me acomplimentHelpeda fellowCSRHad aone callresolutionAddresseda majorconcern w/customerWentabove andbeyond fora customerComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseI saidGoodMorningtodayUsedTeams forCCquestionsPut noteson anInvoiceTook careof followsupsStarteda freightclaimUsed acustomersname oncallSaid MyPleasureTodayAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerMaintaineda goodvoice levelSaidThankyou to acustomerFinishedmyemailsyesterdayStayedprofessionalfor entireshiftHad astrangecallrequestAddressedmy leadsTook over50 callsyesterdayTreated aCSR withrespectCustomergave me acomplimentHelpeda fellowCSRHad aone callresolutionAddresseda majorconcern w/customerWentabove andbeyond fora customerComplimen-ted a fellowCSRParticipatedin a teambuildingexercise

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
N
5
N
6
G
7
I
8
O
9
O
10
N
11
O
12
O
13
I
14
G
15
B
16
I
17
B
18
G
19
I
20
G
21
N
22
I
23
B
24
B
  1. B-I said Good Morning today
  2. O-Used Teams for CC questions
  3. G-Put notes on an Invoice
  4. N-Took care of follows ups
  5. N-Started a freight claim
  6. G-Used a customers name on call
  7. I-Said My Pleasure Today
  8. O-Ask if there was anything else you could help with
  9. O-Dealt with an irate customer
  10. N-Maintained a good voice level
  11. O-Said Thank you to a customer
  12. O-Finished my emails yesterday
  13. I-Stayed professional for entire shift
  14. G-Had a strange call request
  15. B-Addressed my leads
  16. I-Took over 50 calls yesterday
  17. B-Treated a CSR with respect
  18. G-Customer gave me a compliment
  19. I-Helped a fellow CSR
  20. G-Had a one call resolution
  21. N-Addressed a major concern w/ customer
  22. I-Went above and beyond for a customer
  23. B-Complimen-ted a fellow CSR
  24. B-Participated in a team building exercise