Wentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithHad astrangecallrequestTook over50 callsyesterdayFinishedmyemailsyesterdayPut noteson anInvoiceSaid MyPleasureTodayAddressedmy leadsStayedprofessionalfor entireshiftCustomergave me acomplimentSaidThankyou to acustomerHelpeda fellowCSRStarteda freightclaimDealt withan iratecustomerMaintaineda goodvoice levelTook careof followsupsAddresseda majorconcern w/customerI saidGoodMorningtodayTreated aCSR withrespectHad aone callresolutionUsed acustomersname oncallParticipatedin a teambuildingexerciseUsedTeams forCCquestionsComplimen-ted a fellowCSRWentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithHad astrangecallrequestTook over50 callsyesterdayFinishedmyemailsyesterdayPut noteson anInvoiceSaid MyPleasureTodayAddressedmy leadsStayedprofessionalfor entireshiftCustomergave me acomplimentSaidThankyou to acustomerHelpeda fellowCSRStarteda freightclaimDealt withan iratecustomerMaintaineda goodvoice levelTook careof followsupsAddresseda majorconcern w/customerI saidGoodMorningtodayTreated aCSR withrespectHad aone callresolutionUsed acustomersname oncallParticipatedin a teambuildingexerciseUsedTeams forCCquestionsComplimen-ted a fellowCSR

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
I
5
O
6
G
7
I
8
B
9
I
10
G
11
O
12
I
13
N
14
O
15
N
16
N
17
N
18
B
19
B
20
G
21
G
22
B
23
O
24
B
  1. I-Went above and beyond for a customer
  2. O-Ask if there was anything else you could help with
  3. G-Had a strange call request
  4. I-Took over 50 calls yesterday
  5. O-Finished my emails yesterday
  6. G-Put notes on an Invoice
  7. I-Said My Pleasure Today
  8. B-Addressed my leads
  9. I-Stayed professional for entire shift
  10. G-Customer gave me a compliment
  11. O-Said Thank you to a customer
  12. I-Helped a fellow CSR
  13. N-Started a freight claim
  14. O-Dealt with an irate customer
  15. N-Maintained a good voice level
  16. N-Took care of follows ups
  17. N-Addressed a major concern w/ customer
  18. B-I said Good Morning today
  19. B-Treated a CSR with respect
  20. G-Had a one call resolution
  21. G-Used a customers name on call
  22. B-Participated in a team building exercise
  23. O-Used Teams for CC questions
  24. B-Complimen-ted a fellow CSR