Treated aCSR withrespectHelpeda fellowCSRUsedTeams forCCquestionsParticipatedin a teambuildingexerciseI saidGoodMorningtodayPut noteson anInvoiceHad astrangecallrequestHad aone callresolutionStayedprofessionalfor entireshiftSaid MyPleasureTodayAsk if therewas anythingelse youcould helpwithTook over50 callsyesterdayStarteda freightclaimAddressedmy leadsWentabove andbeyond fora customerTook careof followsupsDealt withan iratecustomerCustomergave me acomplimentMaintaineda goodvoice levelFinishedmyemailsyesterdayAddresseda majorconcern w/customerUsed acustomersname oncallSaidThankyou to acustomerComplimen-ted a fellowCSRTreated aCSR withrespectHelpeda fellowCSRUsedTeams forCCquestionsParticipatedin a teambuildingexerciseI saidGoodMorningtodayPut noteson anInvoiceHad astrangecallrequestHad aone callresolutionStayedprofessionalfor entireshiftSaid MyPleasureTodayAsk if therewas anythingelse youcould helpwithTook over50 callsyesterdayStarteda freightclaimAddressedmy leadsWentabove andbeyond fora customerTook careof followsupsDealt withan iratecustomerCustomergave me acomplimentMaintaineda goodvoice levelFinishedmyemailsyesterdayAddresseda majorconcern w/customerUsed acustomersname oncallSaidThankyou to acustomerComplimen-ted a fellowCSR

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
B
5
B
6
G
7
G
8
G
9
I
10
I
11
O
12
I
13
N
14
B
15
I
16
N
17
O
18
G
19
N
20
O
21
N
22
G
23
O
24
B
  1. B-Treated a CSR with respect
  2. I-Helped a fellow CSR
  3. O-Used Teams for CC questions
  4. B-Participated in a team building exercise
  5. B-I said Good Morning today
  6. G-Put notes on an Invoice
  7. G-Had a strange call request
  8. G-Had a one call resolution
  9. I-Stayed professional for entire shift
  10. I-Said My Pleasure Today
  11. O-Ask if there was anything else you could help with
  12. I-Took over 50 calls yesterday
  13. N-Started a freight claim
  14. B-Addressed my leads
  15. I-Went above and beyond for a customer
  16. N-Took care of follows ups
  17. O-Dealt with an irate customer
  18. G-Customer gave me a compliment
  19. N-Maintained a good voice level
  20. O-Finished my emails yesterday
  21. N-Addressed a major concern w/ customer
  22. G-Used a customers name on call
  23. O-Said Thank you to a customer
  24. B-Complimen-ted a fellow CSR