Helpeda fellowCSRFinishedmyemailsyesterdayTook over50 callsyesterdayTreated aCSR withrespectAddresseda majorconcern w/customerTook careof followsupsI saidGoodMorningtodayParticipatedin a teambuildingexerciseHad aone callresolutionMaintaineda goodvoice levelComplimen-ted a fellowCSRAddressedmy leadsAsk if therewas anythingelse youcould helpwithUsed acustomersname oncallHad astrangecallrequestUsedTeams forCCquestionsWentabove andbeyond fora customerSaid MyPleasureTodayPut noteson anInvoiceStayedprofessionalfor entireshiftDealt withan iratecustomerStarteda freightclaimSaidThankyou to acustomerCustomergave me acomplimentHelpeda fellowCSRFinishedmyemailsyesterdayTook over50 callsyesterdayTreated aCSR withrespectAddresseda majorconcern w/customerTook careof followsupsI saidGoodMorningtodayParticipatedin a teambuildingexerciseHad aone callresolutionMaintaineda goodvoice levelComplimen-ted a fellowCSRAddressedmy leadsAsk if therewas anythingelse youcould helpwithUsed acustomersname oncallHad astrangecallrequestUsedTeams forCCquestionsWentabove andbeyond fora customerSaid MyPleasureTodayPut noteson anInvoiceStayedprofessionalfor entireshiftDealt withan iratecustomerStarteda freightclaimSaidThankyou to acustomerCustomergave me acompliment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
I
4
B
5
N
6
N
7
B
8
B
9
G
10
N
11
B
12
B
13
O
14
G
15
G
16
O
17
I
18
I
19
G
20
I
21
O
22
N
23
O
24
G
  1. I-Helped a fellow CSR
  2. O-Finished my emails yesterday
  3. I-Took over 50 calls yesterday
  4. B-Treated a CSR with respect
  5. N-Addressed a major concern w/ customer
  6. N-Took care of follows ups
  7. B-I said Good Morning today
  8. B-Participated in a team building exercise
  9. G-Had a one call resolution
  10. N-Maintained a good voice level
  11. B-Complimen-ted a fellow CSR
  12. B-Addressed my leads
  13. O-Ask if there was anything else you could help with
  14. G-Used a customers name on call
  15. G-Had a strange call request
  16. O-Used Teams for CC questions
  17. I-Went above and beyond for a customer
  18. I-Said My Pleasure Today
  19. G-Put notes on an Invoice
  20. I-Stayed professional for entire shift
  21. O-Dealt with an irate customer
  22. N-Started a freight claim
  23. O-Said Thank you to a customer
  24. G-Customer gave me a compliment