Took careof followsupsMaintaineda goodvoice levelAsk if therewas anythingelse youcould helpwithI saidGoodMorningtodayParticipatedin a teambuildingexerciseFinishedmyemailsyesterdayAddresseda majorconcern w/customerTreated aCSR withrespectHelpeda fellowCSRComplimen-ted a fellowCSRStayedprofessionalfor entireshiftSaidThankyou to acustomerUsed acustomersname oncallStarteda freightclaimTook over50 callsyesterdayUsedTeams forCCquestionsHad aone callresolutionAddressedmy leadsDealt withan iratecustomerHad astrangecallrequestSaid MyPleasureTodayCustomergave me acomplimentWentabove andbeyond fora customerPut noteson anInvoiceTook careof followsupsMaintaineda goodvoice levelAsk if therewas anythingelse youcould helpwithI saidGoodMorningtodayParticipatedin a teambuildingexerciseFinishedmyemailsyesterdayAddresseda majorconcern w/customerTreated aCSR withrespectHelpeda fellowCSRComplimen-ted a fellowCSRStayedprofessionalfor entireshiftSaidThankyou to acustomerUsed acustomersname oncallStarteda freightclaimTook over50 callsyesterdayUsedTeams forCCquestionsHad aone callresolutionAddressedmy leadsDealt withan iratecustomerHad astrangecallrequestSaid MyPleasureTodayCustomergave me acomplimentWentabove andbeyond fora customerPut noteson anInvoice

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
O
4
B
5
B
6
O
7
N
8
B
9
I
10
B
11
I
12
O
13
G
14
N
15
I
16
O
17
G
18
B
19
O
20
G
21
I
22
G
23
I
24
G
  1. N-Took care of follows ups
  2. N-Maintained a good voice level
  3. O-Ask if there was anything else you could help with
  4. B-I said Good Morning today
  5. B-Participated in a team building exercise
  6. O-Finished my emails yesterday
  7. N-Addressed a major concern w/ customer
  8. B-Treated a CSR with respect
  9. I-Helped a fellow CSR
  10. B-Complimen-ted a fellow CSR
  11. I-Stayed professional for entire shift
  12. O-Said Thank you to a customer
  13. G-Used a customers name on call
  14. N-Started a freight claim
  15. I-Took over 50 calls yesterday
  16. O-Used Teams for CC questions
  17. G-Had a one call resolution
  18. B-Addressed my leads
  19. O-Dealt with an irate customer
  20. G-Had a strange call request
  21. I-Said My Pleasure Today
  22. G-Customer gave me a compliment
  23. I-Went above and beyond for a customer
  24. G-Put notes on an Invoice