Used acustomersname oncallHelpeda fellowCSRSaidThankyou to acustomerCustomergave me acomplimentComplimen-ted a fellowCSRTook over50 callsyesterdayPut noteson anInvoiceStarteda freightclaimMaintaineda goodvoice levelSaid MyPleasureTodayParticipatedin a teambuildingexerciseWentabove andbeyond fora customerAddressedmy leadsTreated aCSR withrespectI saidGoodMorningtodayStayedprofessionalfor entireshiftFinishedmyemailsyesterdayHad aone callresolutionAsk if therewas anythingelse youcould helpwithAddresseda majorconcern w/customerHad astrangecallrequestUsedTeams forCCquestionsTook careof followsupsDealt withan iratecustomerUsed acustomersname oncallHelpeda fellowCSRSaidThankyou to acustomerCustomergave me acomplimentComplimen-ted a fellowCSRTook over50 callsyesterdayPut noteson anInvoiceStarteda freightclaimMaintaineda goodvoice levelSaid MyPleasureTodayParticipatedin a teambuildingexerciseWentabove andbeyond fora customerAddressedmy leadsTreated aCSR withrespectI saidGoodMorningtodayStayedprofessionalfor entireshiftFinishedmyemailsyesterdayHad aone callresolutionAsk if therewas anythingelse youcould helpwithAddresseda majorconcern w/customerHad astrangecallrequestUsedTeams forCCquestionsTook careof followsupsDealt withan iratecustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
O
4
G
5
B
6
I
7
G
8
N
9
N
10
I
11
B
12
I
13
B
14
B
15
B
16
I
17
O
18
G
19
O
20
N
21
G
22
O
23
N
24
O
  1. G-Used a customers name on call
  2. I-Helped a fellow CSR
  3. O-Said Thank you to a customer
  4. G-Customer gave me a compliment
  5. B-Complimen-ted a fellow CSR
  6. I-Took over 50 calls yesterday
  7. G-Put notes on an Invoice
  8. N-Started a freight claim
  9. N-Maintained a good voice level
  10. I-Said My Pleasure Today
  11. B-Participated in a team building exercise
  12. I-Went above and beyond for a customer
  13. B-Addressed my leads
  14. B-Treated a CSR with respect
  15. B-I said Good Morning today
  16. I-Stayed professional for entire shift
  17. O-Finished my emails yesterday
  18. G-Had a one call resolution
  19. O-Ask if there was anything else you could help with
  20. N-Addressed a major concern w/ customer
  21. G-Had a strange call request
  22. O-Used Teams for CC questions
  23. N-Took care of follows ups
  24. O-Dealt with an irate customer