Took careof followsupsTreated aCSR withrespectTook over50 callsyesterdayAddresseda majorconcern w/customerStarteda freightclaimSaidThankyou to acustomerCustomergave me acomplimentPut noteson anInvoiceUsed acustomersname oncallFinishedmyemailsyesterdayWentabove andbeyond fora customerHad aone callresolutionHad astrangecallrequestStayedprofessionalfor entireshiftUsedTeams forCCquestionsComplimen-ted a fellowCSRAddressedmy leadsParticipatedin a teambuildingexerciseSaid MyPleasureTodayDealt withan iratecustomerMaintaineda goodvoice levelHelpeda fellowCSRI saidGoodMorningtodayAsk if therewas anythingelse youcould helpwithTook careof followsupsTreated aCSR withrespectTook over50 callsyesterdayAddresseda majorconcern w/customerStarteda freightclaimSaidThankyou to acustomerCustomergave me acomplimentPut noteson anInvoiceUsed acustomersname oncallFinishedmyemailsyesterdayWentabove andbeyond fora customerHad aone callresolutionHad astrangecallrequestStayedprofessionalfor entireshiftUsedTeams forCCquestionsComplimen-ted a fellowCSRAddressedmy leadsParticipatedin a teambuildingexerciseSaid MyPleasureTodayDealt withan iratecustomerMaintaineda goodvoice levelHelpeda fellowCSRI saidGoodMorningtodayAsk if therewas anythingelse youcould helpwith

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
I
4
N
5
N
6
O
7
G
8
G
9
G
10
O
11
I
12
G
13
G
14
I
15
O
16
B
17
B
18
B
19
I
20
O
21
N
22
I
23
B
24
O
  1. N-Took care of follows ups
  2. B-Treated a CSR with respect
  3. I-Took over 50 calls yesterday
  4. N-Addressed a major concern w/ customer
  5. N-Started a freight claim
  6. O-Said Thank you to a customer
  7. G-Customer gave me a compliment
  8. G-Put notes on an Invoice
  9. G-Used a customers name on call
  10. O-Finished my emails yesterday
  11. I-Went above and beyond for a customer
  12. G-Had a one call resolution
  13. G-Had a strange call request
  14. I-Stayed professional for entire shift
  15. O-Used Teams for CC questions
  16. B-Complimen-ted a fellow CSR
  17. B-Addressed my leads
  18. B-Participated in a team building exercise
  19. I-Said My Pleasure Today
  20. O-Dealt with an irate customer
  21. N-Maintained a good voice level
  22. I-Helped a fellow CSR
  23. B-I said Good Morning today
  24. O-Ask if there was anything else you could help with