Treated aCSR withrespectDealt withan iratecustomerHad aone callresolutionUsed acustomersname oncallFinishedmyemailsyesterdayPut noteson anInvoiceHad astrangecallrequestAddressedmy leadsCustomergave me acomplimentWentabove andbeyond fora customerAddresseda majorconcern w/customerStarteda freightclaimParticipatedin a teambuildingexerciseMaintaineda goodvoice levelAsk if therewas anythingelse youcould helpwithTook over50 callsyesterdaySaid MyPleasureTodaySaidThankyou to acustomerUsedTeams forCCquestionsTook careof followsupsHelpeda fellowCSRI saidGoodMorningtodayStayedprofessionalfor entireshiftComplimen-ted a fellowCSRTreated aCSR withrespectDealt withan iratecustomerHad aone callresolutionUsed acustomersname oncallFinishedmyemailsyesterdayPut noteson anInvoiceHad astrangecallrequestAddressedmy leadsCustomergave me acomplimentWentabove andbeyond fora customerAddresseda majorconcern w/customerStarteda freightclaimParticipatedin a teambuildingexerciseMaintaineda goodvoice levelAsk if therewas anythingelse youcould helpwithTook over50 callsyesterdaySaid MyPleasureTodaySaidThankyou to acustomerUsedTeams forCCquestionsTook careof followsupsHelpeda fellowCSRI saidGoodMorningtodayStayedprofessionalfor entireshiftComplimen-ted a fellowCSR

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
G
5
O
6
G
7
G
8
B
9
G
10
I
11
N
12
N
13
B
14
N
15
O
16
I
17
I
18
O
19
O
20
N
21
I
22
B
23
I
24
B
  1. B-Treated a CSR with respect
  2. O-Dealt with an irate customer
  3. G-Had a one call resolution
  4. G-Used a customers name on call
  5. O-Finished my emails yesterday
  6. G-Put notes on an Invoice
  7. G-Had a strange call request
  8. B-Addressed my leads
  9. G-Customer gave me a compliment
  10. I-Went above and beyond for a customer
  11. N-Addressed a major concern w/ customer
  12. N-Started a freight claim
  13. B-Participated in a team building exercise
  14. N-Maintained a good voice level
  15. O-Ask if there was anything else you could help with
  16. I-Took over 50 calls yesterday
  17. I-Said My Pleasure Today
  18. O-Said Thank you to a customer
  19. O-Used Teams for CC questions
  20. N-Took care of follows ups
  21. I-Helped a fellow CSR
  22. B-I said Good Morning today
  23. I-Stayed professional for entire shift
  24. B-Complimen-ted a fellow CSR