Participatedin a teambuildingexerciseTook over50 callsyesterdayHelpeda fellowCSRStayedprofessionalfor entireshiftFinishedmyemailsyesterdayPut noteson anInvoiceTreated aCSR withrespectAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerAddressedmy leadsTook careof followsupsComplimen-ted a fellowCSRUsed acustomersname oncallUsedTeams forCCquestionsWentabove andbeyond fora customerHad astrangecallrequestAddresseda majorconcern w/customerSaid MyPleasureTodaySaidThankyou to acustomerStarteda freightclaimCustomergave me acomplimentMaintaineda goodvoice levelI saidGoodMorningtodayHad aone callresolutionParticipatedin a teambuildingexerciseTook over50 callsyesterdayHelpeda fellowCSRStayedprofessionalfor entireshiftFinishedmyemailsyesterdayPut noteson anInvoiceTreated aCSR withrespectAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerAddressedmy leadsTook careof followsupsComplimen-ted a fellowCSRUsed acustomersname oncallUsedTeams forCCquestionsWentabove andbeyond fora customerHad astrangecallrequestAddresseda majorconcern w/customerSaid MyPleasureTodaySaidThankyou to acustomerStarteda freightclaimCustomergave me acomplimentMaintaineda goodvoice levelI saidGoodMorningtodayHad aone callresolution

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
I
5
O
6
G
7
B
8
O
9
O
10
B
11
N
12
B
13
G
14
O
15
I
16
G
17
N
18
I
19
O
20
N
21
G
22
N
23
B
24
G
  1. B-Participated in a team building exercise
  2. I-Took over 50 calls yesterday
  3. I-Helped a fellow CSR
  4. I-Stayed professional for entire shift
  5. O-Finished my emails yesterday
  6. G-Put notes on an Invoice
  7. B-Treated a CSR with respect
  8. O-Ask if there was anything else you could help with
  9. O-Dealt with an irate customer
  10. B-Addressed my leads
  11. N-Took care of follows ups
  12. B-Complimen-ted a fellow CSR
  13. G-Used a customers name on call
  14. O-Used Teams for CC questions
  15. I-Went above and beyond for a customer
  16. G-Had a strange call request
  17. N-Addressed a major concern w/ customer
  18. I-Said My Pleasure Today
  19. O-Said Thank you to a customer
  20. N-Started a freight claim
  21. G-Customer gave me a compliment
  22. N-Maintained a good voice level
  23. B-I said Good Morning today
  24. G-Had a one call resolution