Ask if therewas anythingelse youcould helpwithDealt withan iratecustomerUsedTeams forCCquestionsTreated aCSR withrespectSaid MyPleasureTodayStarteda freightclaimHad astrangecallrequestTook over50 callsyesterdayParticipatedin a teambuildingexerciseCustomergave me acomplimentMaintaineda goodvoice levelSaidThankyou to acustomerHelpeda fellowCSRComplimen-ted a fellowCSRAddressedmy leadsPut noteson anInvoiceHad aone callresolutionAddresseda majorconcern w/customerWentabove andbeyond fora customerI saidGoodMorningtodayStayedprofessionalfor entireshiftUsed acustomersname oncallFinishedmyemailsyesterdayTook careof followsupsAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerUsedTeams forCCquestionsTreated aCSR withrespectSaid MyPleasureTodayStarteda freightclaimHad astrangecallrequestTook over50 callsyesterdayParticipatedin a teambuildingexerciseCustomergave me acomplimentMaintaineda goodvoice levelSaidThankyou to acustomerHelpeda fellowCSRComplimen-ted a fellowCSRAddressedmy leadsPut noteson anInvoiceHad aone callresolutionAddresseda majorconcern w/customerWentabove andbeyond fora customerI saidGoodMorningtodayStayedprofessionalfor entireshiftUsed acustomersname oncallFinishedmyemailsyesterdayTook careof followsups

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
O
4
B
5
I
6
N
7
G
8
I
9
B
10
G
11
N
12
O
13
I
14
B
15
B
16
G
17
G
18
N
19
I
20
B
21
I
22
G
23
O
24
N
  1. O-Ask if there was anything else you could help with
  2. O-Dealt with an irate customer
  3. O-Used Teams for CC questions
  4. B-Treated a CSR with respect
  5. I-Said My Pleasure Today
  6. N-Started a freight claim
  7. G-Had a strange call request
  8. I-Took over 50 calls yesterday
  9. B-Participated in a team building exercise
  10. G-Customer gave me a compliment
  11. N-Maintained a good voice level
  12. O-Said Thank you to a customer
  13. I-Helped a fellow CSR
  14. B-Complimen-ted a fellow CSR
  15. B-Addressed my leads
  16. G-Put notes on an Invoice
  17. G-Had a one call resolution
  18. N-Addressed a major concern w/ customer
  19. I-Went above and beyond for a customer
  20. B-I said Good Morning today
  21. I-Stayed professional for entire shift
  22. G-Used a customers name on call
  23. O-Finished my emails yesterday
  24. N-Took care of follows ups