Had aone callresolutionCustomergave me acomplimentHad astrangecallrequestTreated aCSR withrespectUsedTeams forCCquestionsTook careof followsupsI saidGoodMorningtodayDealt withan iratecustomerMaintaineda goodvoice levelSaidThankyou to acustomerTook over50 callsyesterdayAddressedmy leadsWentabove andbeyond fora customerPut noteson anInvoiceFinishedmyemailsyesterdayStayedprofessionalfor entireshiftUsed acustomersname oncallComplimen-ted a fellowCSRStarteda freightclaimAsk if therewas anythingelse youcould helpwithParticipatedin a teambuildingexerciseHelpeda fellowCSRSaid MyPleasureTodayAddresseda majorconcern w/customerHad aone callresolutionCustomergave me acomplimentHad astrangecallrequestTreated aCSR withrespectUsedTeams forCCquestionsTook careof followsupsI saidGoodMorningtodayDealt withan iratecustomerMaintaineda goodvoice levelSaidThankyou to acustomerTook over50 callsyesterdayAddressedmy leadsWentabove andbeyond fora customerPut noteson anInvoiceFinishedmyemailsyesterdayStayedprofessionalfor entireshiftUsed acustomersname oncallComplimen-ted a fellowCSRStarteda freightclaimAsk if therewas anythingelse youcould helpwithParticipatedin a teambuildingexerciseHelpeda fellowCSRSaid MyPleasureTodayAddresseda majorconcern w/customer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
G
4
B
5
O
6
N
7
B
8
O
9
N
10
O
11
I
12
B
13
I
14
G
15
O
16
I
17
G
18
B
19
N
20
O
21
B
22
I
23
I
24
N
  1. G-Had a one call resolution
  2. G-Customer gave me a compliment
  3. G-Had a strange call request
  4. B-Treated a CSR with respect
  5. O-Used Teams for CC questions
  6. N-Took care of follows ups
  7. B-I said Good Morning today
  8. O-Dealt with an irate customer
  9. N-Maintained a good voice level
  10. O-Said Thank you to a customer
  11. I-Took over 50 calls yesterday
  12. B-Addressed my leads
  13. I-Went above and beyond for a customer
  14. G-Put notes on an Invoice
  15. O-Finished my emails yesterday
  16. I-Stayed professional for entire shift
  17. G-Used a customers name on call
  18. B-Complimen-ted a fellow CSR
  19. N-Started a freight claim
  20. O-Ask if there was anything else you could help with
  21. B-Participated in a team building exercise
  22. I-Helped a fellow CSR
  23. I-Said My Pleasure Today
  24. N-Addressed a major concern w/ customer