Had aone callresolutionHelpeda fellowCSRStarteda freightclaimCustomergave me acomplimentParticipatedin a teambuildingexerciseHad astrangecallrequestTook over50 callsyesterdayDealt withan iratecustomerI saidGoodMorningtodayComplimen-ted a fellowCSRAddresseda majorconcern w/customerAddressedmy leadsStayedprofessionalfor entireshiftTreated aCSR withrespectUsed acustomersname oncallPut noteson anInvoiceAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayTook careof followsupsSaid MyPleasureTodayWentabove andbeyond fora customerSaidThankyou to acustomerUsedTeams forCCquestionsMaintaineda goodvoice levelHad aone callresolutionHelpeda fellowCSRStarteda freightclaimCustomergave me acomplimentParticipatedin a teambuildingexerciseHad astrangecallrequestTook over50 callsyesterdayDealt withan iratecustomerI saidGoodMorningtodayComplimen-ted a fellowCSRAddresseda majorconcern w/customerAddressedmy leadsStayedprofessionalfor entireshiftTreated aCSR withrespectUsed acustomersname oncallPut noteson anInvoiceAsk if therewas anythingelse youcould helpwithFinishedmyemailsyesterdayTook careof followsupsSaid MyPleasureTodayWentabove andbeyond fora customerSaidThankyou to acustomerUsedTeams forCCquestionsMaintaineda goodvoice level

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
G
5
B
6
G
7
I
8
O
9
B
10
B
11
N
12
B
13
I
14
B
15
G
16
G
17
O
18
O
19
N
20
I
21
I
22
O
23
O
24
N
  1. G-Had a one call resolution
  2. I-Helped a fellow CSR
  3. N-Started a freight claim
  4. G-Customer gave me a compliment
  5. B-Participated in a team building exercise
  6. G-Had a strange call request
  7. I-Took over 50 calls yesterday
  8. O-Dealt with an irate customer
  9. B-I said Good Morning today
  10. B-Complimen-ted a fellow CSR
  11. N-Addressed a major concern w/ customer
  12. B-Addressed my leads
  13. I-Stayed professional for entire shift
  14. B-Treated a CSR with respect
  15. G-Used a customers name on call
  16. G-Put notes on an Invoice
  17. O-Ask if there was anything else you could help with
  18. O-Finished my emails yesterday
  19. N-Took care of follows ups
  20. I-Said My Pleasure Today
  21. I-Went above and beyond for a customer
  22. O-Said Thank you to a customer
  23. O-Used Teams for CC questions
  24. N-Maintained a good voice level