Said MyPleasureTodayWentabove andbeyond fora customerAddressedmy leadsAddresseda majorconcern w/customerComplimen-ted a fellowCSRFinishedmyemailsyesterdayStarteda freightclaimHelpeda fellowCSRMaintaineda goodvoice levelTook careof followsupsStayedprofessionalfor entireshiftTreated aCSR withrespectCustomergave me acomplimentHad astrangecallrequestPut noteson anInvoiceI saidGoodMorningtodayTook over50 callsyesterdayDealt withan iratecustomerSaidThankyou to acustomerAsk if therewas anythingelse youcould helpwithUsedTeams forCCquestionsUsed acustomersname oncallParticipatedin a teambuildingexerciseHad aone callresolutionSaid MyPleasureTodayWentabove andbeyond fora customerAddressedmy leadsAddresseda majorconcern w/customerComplimen-ted a fellowCSRFinishedmyemailsyesterdayStarteda freightclaimHelpeda fellowCSRMaintaineda goodvoice levelTook careof followsupsStayedprofessionalfor entireshiftTreated aCSR withrespectCustomergave me acomplimentHad astrangecallrequestPut noteson anInvoiceI saidGoodMorningtodayTook over50 callsyesterdayDealt withan iratecustomerSaidThankyou to acustomerAsk if therewas anythingelse youcould helpwithUsedTeams forCCquestionsUsed acustomersname oncallParticipatedin a teambuildingexerciseHad aone callresolution

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
N
5
B
6
O
7
N
8
I
9
N
10
N
11
I
12
B
13
G
14
G
15
G
16
B
17
I
18
O
19
O
20
O
21
O
22
G
23
B
24
G
  1. I-Said My Pleasure Today
  2. I-Went above and beyond for a customer
  3. B-Addressed my leads
  4. N-Addressed a major concern w/ customer
  5. B-Complimen-ted a fellow CSR
  6. O-Finished my emails yesterday
  7. N-Started a freight claim
  8. I-Helped a fellow CSR
  9. N-Maintained a good voice level
  10. N-Took care of follows ups
  11. I-Stayed professional for entire shift
  12. B-Treated a CSR with respect
  13. G-Customer gave me a compliment
  14. G-Had a strange call request
  15. G-Put notes on an Invoice
  16. B-I said Good Morning today
  17. I-Took over 50 calls yesterday
  18. O-Dealt with an irate customer
  19. O-Said Thank you to a customer
  20. O-Ask if there was anything else you could help with
  21. O-Used Teams for CC questions
  22. G-Used a customers name on call
  23. B-Participated in a team building exercise
  24. G-Had a one call resolution