Starteda freightclaimMaintaineda goodvoice levelSaid MyPleasureTodayAddressedmy leadsTook over50 callsyesterdayHelpeda fellowCSRWentabove andbeyond fora customerCustomergave me acomplimentParticipatedin a teambuildingexerciseHad aone callresolutionTook careof followsupsUsed acustomersname oncallFinishedmyemailsyesterdaySaidThankyou to acustomerAsk if therewas anythingelse youcould helpwithComplimen-ted a fellowCSRI saidGoodMorningtodayDealt withan iratecustomerAddresseda majorconcern w/customerPut noteson anInvoiceStayedprofessionalfor entireshiftTreated aCSR withrespectUsedTeams forCCquestionsHad astrangecallrequestStarteda freightclaimMaintaineda goodvoice levelSaid MyPleasureTodayAddressedmy leadsTook over50 callsyesterdayHelpeda fellowCSRWentabove andbeyond fora customerCustomergave me acomplimentParticipatedin a teambuildingexerciseHad aone callresolutionTook careof followsupsUsed acustomersname oncallFinishedmyemailsyesterdaySaidThankyou to acustomerAsk if therewas anythingelse youcould helpwithComplimen-ted a fellowCSRI saidGoodMorningtodayDealt withan iratecustomerAddresseda majorconcern w/customerPut noteson anInvoiceStayedprofessionalfor entireshiftTreated aCSR withrespectUsedTeams forCCquestionsHad astrangecallrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
I
4
B
5
I
6
I
7
I
8
G
9
B
10
G
11
N
12
G
13
O
14
O
15
O
16
B
17
B
18
O
19
N
20
G
21
I
22
B
23
O
24
G
  1. N-Started a freight claim
  2. N-Maintained a good voice level
  3. I-Said My Pleasure Today
  4. B-Addressed my leads
  5. I-Took over 50 calls yesterday
  6. I-Helped a fellow CSR
  7. I-Went above and beyond for a customer
  8. G-Customer gave me a compliment
  9. B-Participated in a team building exercise
  10. G-Had a one call resolution
  11. N-Took care of follows ups
  12. G-Used a customers name on call
  13. O-Finished my emails yesterday
  14. O-Said Thank you to a customer
  15. O-Ask if there was anything else you could help with
  16. B-Complimen-ted a fellow CSR
  17. B-I said Good Morning today
  18. O-Dealt with an irate customer
  19. N-Addressed a major concern w/ customer
  20. G-Put notes on an Invoice
  21. I-Stayed professional for entire shift
  22. B-Treated a CSR with respect
  23. O-Used Teams for CC questions
  24. G-Had a strange call request