Maintaineda goodvoice levelStarteda freightclaimSaid MyPleasureTodayUsed acustomersname oncallFinishedmyemailsyesterdayTook careof followsupsAsk if therewas anythingelse youcould helpwithSaidThankyou to acustomerPut noteson anInvoiceComplimen-ted a fellowCSRHelpeda fellowCSRI saidGoodMorningtodayDealt withan iratecustomerHad aone callresolutionTreated aCSR withrespectCustomergave me acomplimentParticipatedin a teambuildingexerciseUsedTeams forCCquestionsHad astrangecallrequestAddressedmy leadsTook over50 callsyesterdayWentabove andbeyond fora customerAddresseda majorconcern w/customerStayedprofessionalfor entireshiftMaintaineda goodvoice levelStarteda freightclaimSaid MyPleasureTodayUsed acustomersname oncallFinishedmyemailsyesterdayTook careof followsupsAsk if therewas anythingelse youcould helpwithSaidThankyou to acustomerPut noteson anInvoiceComplimen-ted a fellowCSRHelpeda fellowCSRI saidGoodMorningtodayDealt withan iratecustomerHad aone callresolutionTreated aCSR withrespectCustomergave me acomplimentParticipatedin a teambuildingexerciseUsedTeams forCCquestionsHad astrangecallrequestAddressedmy leadsTook over50 callsyesterdayWentabove andbeyond fora customerAddresseda majorconcern w/customerStayedprofessionalfor entireshift

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
I
4
G
5
O
6
N
7
O
8
O
9
G
10
B
11
I
12
B
13
O
14
G
15
B
16
G
17
B
18
O
19
G
20
B
21
I
22
I
23
N
24
I
  1. N-Maintained a good voice level
  2. N-Started a freight claim
  3. I-Said My Pleasure Today
  4. G-Used a customers name on call
  5. O-Finished my emails yesterday
  6. N-Took care of follows ups
  7. O-Ask if there was anything else you could help with
  8. O-Said Thank you to a customer
  9. G-Put notes on an Invoice
  10. B-Complimen-ted a fellow CSR
  11. I-Helped a fellow CSR
  12. B-I said Good Morning today
  13. O-Dealt with an irate customer
  14. G-Had a one call resolution
  15. B-Treated a CSR with respect
  16. G-Customer gave me a compliment
  17. B-Participated in a team building exercise
  18. O-Used Teams for CC questions
  19. G-Had a strange call request
  20. B-Addressed my leads
  21. I-Took over 50 calls yesterday
  22. I-Went above and beyond for a customer
  23. N-Addressed a major concern w/ customer
  24. I-Stayed professional for entire shift