Starteda freightclaimI saidGoodMorningtodayUsedTeams forCCquestionsPut noteson anInvoiceFinishedmyemailsyesterdayParticipatedin a teambuildingexerciseTook over50 callsyesterdayMaintaineda goodvoice levelSaid MyPleasureTodayHelpeda fellowCSRComplimen-ted a fellowCSRHad aone callresolutionWentabove andbeyond fora customerTook careof followsupsUsed acustomersname oncallAddressedmy leadsDealt withan iratecustomerHad astrangecallrequestCustomergave me acomplimentSaidThankyou to acustomerStayedprofessionalfor entireshiftTreated aCSR withrespectAsk if therewas anythingelse youcould helpwithAddresseda majorconcern w/customerStarteda freightclaimI saidGoodMorningtodayUsedTeams forCCquestionsPut noteson anInvoiceFinishedmyemailsyesterdayParticipatedin a teambuildingexerciseTook over50 callsyesterdayMaintaineda goodvoice levelSaid MyPleasureTodayHelpeda fellowCSRComplimen-ted a fellowCSRHad aone callresolutionWentabove andbeyond fora customerTook careof followsupsUsed acustomersname oncallAddressedmy leadsDealt withan iratecustomerHad astrangecallrequestCustomergave me acomplimentSaidThankyou to acustomerStayedprofessionalfor entireshiftTreated aCSR withrespectAsk if therewas anythingelse youcould helpwithAddresseda majorconcern w/customer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
G
5
O
6
B
7
I
8
N
9
I
10
I
11
B
12
G
13
I
14
N
15
G
16
B
17
O
18
G
19
G
20
O
21
I
22
B
23
O
24
N
  1. N-Started a freight claim
  2. B-I said Good Morning today
  3. O-Used Teams for CC questions
  4. G-Put notes on an Invoice
  5. O-Finished my emails yesterday
  6. B-Participated in a team building exercise
  7. I-Took over 50 calls yesterday
  8. N-Maintained a good voice level
  9. I-Said My Pleasure Today
  10. I-Helped a fellow CSR
  11. B-Complimen-ted a fellow CSR
  12. G-Had a one call resolution
  13. I-Went above and beyond for a customer
  14. N-Took care of follows ups
  15. G-Used a customers name on call
  16. B-Addressed my leads
  17. O-Dealt with an irate customer
  18. G-Had a strange call request
  19. G-Customer gave me a compliment
  20. O-Said Thank you to a customer
  21. I-Stayed professional for entire shift
  22. B-Treated a CSR with respect
  23. O-Ask if there was anything else you could help with
  24. N-Addressed a major concern w/ customer