FinishedmyemailsyesterdayI saidGoodMorningtodayParticipatedin a teambuildingexerciseTook over50 callsyesterdayStayedprofessionalfor entireshiftAddresseda majorconcern w/customerTook careof followsupsTreated aCSR withrespectSaid MyPleasureTodayHelpeda fellowCSRHad aone callresolutionAddressedmy leadsAsk if therewas anythingelse youcould helpwithCustomergave me acomplimentUsed acustomersname oncallComplimen-ted a fellowCSRUsedTeams forCCquestionsPut noteson anInvoiceWentabove andbeyond fora customerMaintaineda goodvoice levelDealt withan iratecustomerSaidThankyou to acustomerStarteda freightclaimHad astrangecallrequestFinishedmyemailsyesterdayI saidGoodMorningtodayParticipatedin a teambuildingexerciseTook over50 callsyesterdayStayedprofessionalfor entireshiftAddresseda majorconcern w/customerTook careof followsupsTreated aCSR withrespectSaid MyPleasureTodayHelpeda fellowCSRHad aone callresolutionAddressedmy leadsAsk if therewas anythingelse youcould helpwithCustomergave me acomplimentUsed acustomersname oncallComplimen-ted a fellowCSRUsedTeams forCCquestionsPut noteson anInvoiceWentabove andbeyond fora customerMaintaineda goodvoice levelDealt withan iratecustomerSaidThankyou to acustomerStarteda freightclaimHad astrangecallrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
B
4
I
5
I
6
N
7
N
8
B
9
I
10
I
11
G
12
B
13
O
14
G
15
G
16
B
17
O
18
G
19
I
20
N
21
O
22
O
23
N
24
G
  1. O-Finished my emails yesterday
  2. B-I said Good Morning today
  3. B-Participated in a team building exercise
  4. I-Took over 50 calls yesterday
  5. I-Stayed professional for entire shift
  6. N-Addressed a major concern w/ customer
  7. N-Took care of follows ups
  8. B-Treated a CSR with respect
  9. I-Said My Pleasure Today
  10. I-Helped a fellow CSR
  11. G-Had a one call resolution
  12. B-Addressed my leads
  13. O-Ask if there was anything else you could help with
  14. G-Customer gave me a compliment
  15. G-Used a customers name on call
  16. B-Complimen-ted a fellow CSR
  17. O-Used Teams for CC questions
  18. G-Put notes on an Invoice
  19. I-Went above and beyond for a customer
  20. N-Maintained a good voice level
  21. O-Dealt with an irate customer
  22. O-Said Thank you to a customer
  23. N-Started a freight claim
  24. G-Had a strange call request