Put noteson anInvoiceTook careof followsupsI saidGoodMorningtodayAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerUsed acustomersname oncallMaintaineda goodvoice levelFinishedmyemailsyesterdayHad aone callresolutionTreated aCSR withrespectSaid MyPleasureTodayTook over50 callsyesterdaySaidThankyou to acustomerHad astrangecallrequestStayedprofessionalfor entireshiftAddresseda majorconcern w/customerHelpeda fellowCSRCustomergave me acomplimentParticipatedin a teambuildingexerciseWentabove andbeyond fora customerAddressedmy leadsStarteda freightclaimComplimen-ted a fellowCSRUsedTeams forCCquestionsPut noteson anInvoiceTook careof followsupsI saidGoodMorningtodayAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerUsed acustomersname oncallMaintaineda goodvoice levelFinishedmyemailsyesterdayHad aone callresolutionTreated aCSR withrespectSaid MyPleasureTodayTook over50 callsyesterdaySaidThankyou to acustomerHad astrangecallrequestStayedprofessionalfor entireshiftAddresseda majorconcern w/customerHelpeda fellowCSRCustomergave me acomplimentParticipatedin a teambuildingexerciseWentabove andbeyond fora customerAddressedmy leadsStarteda freightclaimComplimen-ted a fellowCSRUsedTeams forCCquestions

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
O
5
O
6
G
7
N
8
O
9
G
10
B
11
I
12
I
13
O
14
G
15
I
16
N
17
I
18
G
19
B
20
I
21
B
22
N
23
B
24
O
  1. G-Put notes on an Invoice
  2. N-Took care of follows ups
  3. B-I said Good Morning today
  4. O-Ask if there was anything else you could help with
  5. O-Dealt with an irate customer
  6. G-Used a customers name on call
  7. N-Maintained a good voice level
  8. O-Finished my emails yesterday
  9. G-Had a one call resolution
  10. B-Treated a CSR with respect
  11. I-Said My Pleasure Today
  12. I-Took over 50 calls yesterday
  13. O-Said Thank you to a customer
  14. G-Had a strange call request
  15. I-Stayed professional for entire shift
  16. N-Addressed a major concern w/ customer
  17. I-Helped a fellow CSR
  18. G-Customer gave me a compliment
  19. B-Participated in a team building exercise
  20. I-Went above and beyond for a customer
  21. B-Addressed my leads
  22. N-Started a freight claim
  23. B-Complimen-ted a fellow CSR
  24. O-Used Teams for CC questions