Helpeda fellowCSRTreated aCSR withrespectUsedTeams forCCquestionsPut noteson anInvoiceMaintaineda goodvoice levelI saidGoodMorningtodayComplimen-ted a fellowCSRTook over50 callsyesterdayStarteda freightclaimParticipatedin a teambuildingexerciseHad aone callresolutionAddressedmy leadsHad astrangecallrequestSaid MyPleasureTodayStayedprofessionalfor entireshiftSaidThankyou to acustomerTook careof followsupsUsed acustomersname oncallCustomergave me acomplimentFinishedmyemailsyesterdayAddresseda majorconcern w/customerAsk if therewas anythingelse youcould helpwithWentabove andbeyond fora customerDealt withan iratecustomerHelpeda fellowCSRTreated aCSR withrespectUsedTeams forCCquestionsPut noteson anInvoiceMaintaineda goodvoice levelI saidGoodMorningtodayComplimen-ted a fellowCSRTook over50 callsyesterdayStarteda freightclaimParticipatedin a teambuildingexerciseHad aone callresolutionAddressedmy leadsHad astrangecallrequestSaid MyPleasureTodayStayedprofessionalfor entireshiftSaidThankyou to acustomerTook careof followsupsUsed acustomersname oncallCustomergave me acomplimentFinishedmyemailsyesterdayAddresseda majorconcern w/customerAsk if therewas anythingelse youcould helpwithWentabove andbeyond fora customerDealt withan iratecustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
G
5
N
6
B
7
B
8
I
9
N
10
B
11
G
12
B
13
G
14
I
15
I
16
O
17
N
18
G
19
G
20
O
21
N
22
O
23
I
24
O
  1. I-Helped a fellow CSR
  2. B-Treated a CSR with respect
  3. O-Used Teams for CC questions
  4. G-Put notes on an Invoice
  5. N-Maintained a good voice level
  6. B-I said Good Morning today
  7. B-Complimen-ted a fellow CSR
  8. I-Took over 50 calls yesterday
  9. N-Started a freight claim
  10. B-Participated in a team building exercise
  11. G-Had a one call resolution
  12. B-Addressed my leads
  13. G-Had a strange call request
  14. I-Said My Pleasure Today
  15. I-Stayed professional for entire shift
  16. O-Said Thank you to a customer
  17. N-Took care of follows ups
  18. G-Used a customers name on call
  19. G-Customer gave me a compliment
  20. O-Finished my emails yesterday
  21. N-Addressed a major concern w/ customer
  22. O-Ask if there was anything else you could help with
  23. I-Went above and beyond for a customer
  24. O-Dealt with an irate customer