Stayedprofessionalfor entireshiftAddressedmy leadsFinishedmyemailsyesterdaySaidThankyou to acustomerTreated aCSR withrespectCustomergave me acomplimentMaintaineda goodvoice levelTook careof followsupsAddresseda majorconcern w/customerDealt withan iratecustomerPut noteson anInvoiceHad aone callresolutionUsed acustomersname oncallSaid MyPleasureTodayI saidGoodMorningtodayUsedTeams forCCquestionsStarteda freightclaimAsk if therewas anythingelse youcould helpwithComplimen-ted a fellowCSRHad astrangecallrequestTook over50 callsyesterdayHelpeda fellowCSRWentabove andbeyond fora customerParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftAddressedmy leadsFinishedmyemailsyesterdaySaidThankyou to acustomerTreated aCSR withrespectCustomergave me acomplimentMaintaineda goodvoice levelTook careof followsupsAddresseda majorconcern w/customerDealt withan iratecustomerPut noteson anInvoiceHad aone callresolutionUsed acustomersname oncallSaid MyPleasureTodayI saidGoodMorningtodayUsedTeams forCCquestionsStarteda freightclaimAsk if therewas anythingelse youcould helpwithComplimen-ted a fellowCSRHad astrangecallrequestTook over50 callsyesterdayHelpeda fellowCSRWentabove andbeyond fora customerParticipatedin a teambuildingexercise

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
O
5
B
6
G
7
N
8
N
9
N
10
O
11
G
12
G
13
G
14
I
15
B
16
O
17
N
18
O
19
B
20
G
21
I
22
I
23
I
24
B
  1. I-Stayed professional for entire shift
  2. B-Addressed my leads
  3. O-Finished my emails yesterday
  4. O-Said Thank you to a customer
  5. B-Treated a CSR with respect
  6. G-Customer gave me a compliment
  7. N-Maintained a good voice level
  8. N-Took care of follows ups
  9. N-Addressed a major concern w/ customer
  10. O-Dealt with an irate customer
  11. G-Put notes on an Invoice
  12. G-Had a one call resolution
  13. G-Used a customers name on call
  14. I-Said My Pleasure Today
  15. B-I said Good Morning today
  16. O-Used Teams for CC questions
  17. N-Started a freight claim
  18. O-Ask if there was anything else you could help with
  19. B-Complimen-ted a fellow CSR
  20. G-Had a strange call request
  21. I-Took over 50 calls yesterday
  22. I-Helped a fellow CSR
  23. I-Went above and beyond for a customer
  24. B-Participated in a team building exercise