Maintaineda goodvoice levelDealt withan iratecustomerAddressedmy leadsFinishedmyemailsyesterdayUsedTeams forCCquestionsUsed acustomersname oncallComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseSaidThankyou to acustomerSaid MyPleasureTodayAsk if therewas anythingelse youcould helpwithTook careof followsupsHad astrangecallrequestHelpeda fellowCSRWentabove andbeyond fora customerTreated aCSR withrespectStayedprofessionalfor entireshiftI saidGoodMorningtodayHad aone callresolutionPut noteson anInvoiceStarteda freightclaimCustomergave me acomplimentTook over50 callsyesterdayAddresseda majorconcern w/customerMaintaineda goodvoice levelDealt withan iratecustomerAddressedmy leadsFinishedmyemailsyesterdayUsedTeams forCCquestionsUsed acustomersname oncallComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseSaidThankyou to acustomerSaid MyPleasureTodayAsk if therewas anythingelse youcould helpwithTook careof followsupsHad astrangecallrequestHelpeda fellowCSRWentabove andbeyond fora customerTreated aCSR withrespectStayedprofessionalfor entireshiftI saidGoodMorningtodayHad aone callresolutionPut noteson anInvoiceStarteda freightclaimCustomergave me acomplimentTook over50 callsyesterdayAddresseda majorconcern w/customer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
B
4
O
5
O
6
G
7
B
8
B
9
O
10
I
11
O
12
N
13
G
14
I
15
I
16
B
17
I
18
B
19
G
20
G
21
N
22
G
23
I
24
N
  1. N-Maintained a good voice level
  2. O-Dealt with an irate customer
  3. B-Addressed my leads
  4. O-Finished my emails yesterday
  5. O-Used Teams for CC questions
  6. G-Used a customers name on call
  7. B-Complimen-ted a fellow CSR
  8. B-Participated in a team building exercise
  9. O-Said Thank you to a customer
  10. I-Said My Pleasure Today
  11. O-Ask if there was anything else you could help with
  12. N-Took care of follows ups
  13. G-Had a strange call request
  14. I-Helped a fellow CSR
  15. I-Went above and beyond for a customer
  16. B-Treated a CSR with respect
  17. I-Stayed professional for entire shift
  18. B-I said Good Morning today
  19. G-Had a one call resolution
  20. G-Put notes on an Invoice
  21. N-Started a freight claim
  22. G-Customer gave me a compliment
  23. I-Took over 50 calls yesterday
  24. N-Addressed a major concern w/ customer