Customergave me acomplimentUsed acustomersname oncallSaid MyPleasureTodayFinishedmyemailsyesterdayHad astrangecallrequestStarteda freightclaimUsedTeams forCCquestionsHelpeda fellowCSRMaintaineda goodvoice levelAddresseda majorconcern w/customerI saidGoodMorningtodayDealt withan iratecustomerWentabove andbeyond fora customerTook careof followsupsTreated aCSR withrespectSaidThankyou to acustomerParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftHad aone callresolutionTook over50 callsyesterdayAddressedmy leadsComplimen-ted a fellowCSRPut noteson anInvoiceAsk if therewas anythingelse youcould helpwithCustomergave me acomplimentUsed acustomersname oncallSaid MyPleasureTodayFinishedmyemailsyesterdayHad astrangecallrequestStarteda freightclaimUsedTeams forCCquestionsHelpeda fellowCSRMaintaineda goodvoice levelAddresseda majorconcern w/customerI saidGoodMorningtodayDealt withan iratecustomerWentabove andbeyond fora customerTook careof followsupsTreated aCSR withrespectSaidThankyou to acustomerParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftHad aone callresolutionTook over50 callsyesterdayAddressedmy leadsComplimen-ted a fellowCSRPut noteson anInvoiceAsk if therewas anythingelse youcould helpwith

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
O
5
G
6
N
7
O
8
I
9
N
10
N
11
B
12
O
13
I
14
N
15
B
16
O
17
B
18
I
19
G
20
I
21
B
22
B
23
G
24
O
  1. G-Customer gave me a compliment
  2. G-Used a customers name on call
  3. I-Said My Pleasure Today
  4. O-Finished my emails yesterday
  5. G-Had a strange call request
  6. N-Started a freight claim
  7. O-Used Teams for CC questions
  8. I-Helped a fellow CSR
  9. N-Maintained a good voice level
  10. N-Addressed a major concern w/ customer
  11. B-I said Good Morning today
  12. O-Dealt with an irate customer
  13. I-Went above and beyond for a customer
  14. N-Took care of follows ups
  15. B-Treated a CSR with respect
  16. O-Said Thank you to a customer
  17. B-Participated in a team building exercise
  18. I-Stayed professional for entire shift
  19. G-Had a one call resolution
  20. I-Took over 50 calls yesterday
  21. B-Addressed my leads
  22. B-Complimen-ted a fellow CSR
  23. G-Put notes on an Invoice
  24. O-Ask if there was anything else you could help with