Had astrangecallrequestComplimen-ted a fellowCSRMaintaineda goodvoice levelWentabove andbeyond fora customerAddressedmy leadsI saidGoodMorningtodayParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftHad aone callresolutionSaidThankyou to acustomerTook over50 callsyesterdaySaid MyPleasureTodayHelpeda fellowCSRCustomergave me acomplimentAddresseda majorconcern w/customerStarteda freightclaimTreated aCSR withrespectPut noteson anInvoiceAsk if therewas anythingelse youcould helpwithUsedTeams forCCquestionsFinishedmyemailsyesterdayTook careof followsupsDealt withan iratecustomerUsed acustomersname oncallHad astrangecallrequestComplimen-ted a fellowCSRMaintaineda goodvoice levelWentabove andbeyond fora customerAddressedmy leadsI saidGoodMorningtodayParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftHad aone callresolutionSaidThankyou to acustomerTook over50 callsyesterdaySaid MyPleasureTodayHelpeda fellowCSRCustomergave me acomplimentAddresseda majorconcern w/customerStarteda freightclaimTreated aCSR withrespectPut noteson anInvoiceAsk if therewas anythingelse youcould helpwithUsedTeams forCCquestionsFinishedmyemailsyesterdayTook careof followsupsDealt withan iratecustomerUsed acustomersname oncall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
N
4
I
5
B
6
B
7
B
8
I
9
G
10
O
11
I
12
I
13
I
14
G
15
N
16
N
17
B
18
G
19
O
20
O
21
O
22
N
23
O
24
G
  1. G-Had a strange call request
  2. B-Complimen-ted a fellow CSR
  3. N-Maintained a good voice level
  4. I-Went above and beyond for a customer
  5. B-Addressed my leads
  6. B-I said Good Morning today
  7. B-Participated in a team building exercise
  8. I-Stayed professional for entire shift
  9. G-Had a one call resolution
  10. O-Said Thank you to a customer
  11. I-Took over 50 calls yesterday
  12. I-Said My Pleasure Today
  13. I-Helped a fellow CSR
  14. G-Customer gave me a compliment
  15. N-Addressed a major concern w/ customer
  16. N-Started a freight claim
  17. B-Treated a CSR with respect
  18. G-Put notes on an Invoice
  19. O-Ask if there was anything else you could help with
  20. O-Used Teams for CC questions
  21. O-Finished my emails yesterday
  22. N-Took care of follows ups
  23. O-Dealt with an irate customer
  24. G-Used a customers name on call