Had astrangecallrequestCustomergave me acomplimentComplimen-ted a fellowCSRHad aone callresolutionStarteda freightclaimFinishedmyemailsyesterdayUsed acustomersname oncallDealt withan iratecustomerTreated aCSR withrespectSaidThankyou to acustomerTook over50 callsyesterdayParticipatedin a teambuildingexerciseWentabove andbeyond fora customerMaintaineda goodvoice levelI saidGoodMorningtodayUsedTeams forCCquestionsTook careof followsupsAddresseda majorconcern w/customerSaid MyPleasureTodayStayedprofessionalfor entireshiftHelpeda fellowCSRAddressedmy leadsPut noteson anInvoiceAsk if therewas anythingelse youcould helpwithHad astrangecallrequestCustomergave me acomplimentComplimen-ted a fellowCSRHad aone callresolutionStarteda freightclaimFinishedmyemailsyesterdayUsed acustomersname oncallDealt withan iratecustomerTreated aCSR withrespectSaidThankyou to acustomerTook over50 callsyesterdayParticipatedin a teambuildingexerciseWentabove andbeyond fora customerMaintaineda goodvoice levelI saidGoodMorningtodayUsedTeams forCCquestionsTook careof followsupsAddresseda majorconcern w/customerSaid MyPleasureTodayStayedprofessionalfor entireshiftHelpeda fellowCSRAddressedmy leadsPut noteson anInvoiceAsk if therewas anythingelse youcould helpwith

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
B
4
G
5
N
6
O
7
G
8
O
9
B
10
O
11
I
12
B
13
I
14
N
15
B
16
O
17
N
18
N
19
I
20
I
21
I
22
B
23
G
24
O
  1. G-Had a strange call request
  2. G-Customer gave me a compliment
  3. B-Complimen-ted a fellow CSR
  4. G-Had a one call resolution
  5. N-Started a freight claim
  6. O-Finished my emails yesterday
  7. G-Used a customers name on call
  8. O-Dealt with an irate customer
  9. B-Treated a CSR with respect
  10. O-Said Thank you to a customer
  11. I-Took over 50 calls yesterday
  12. B-Participated in a team building exercise
  13. I-Went above and beyond for a customer
  14. N-Maintained a good voice level
  15. B-I said Good Morning today
  16. O-Used Teams for CC questions
  17. N-Took care of follows ups
  18. N-Addressed a major concern w/ customer
  19. I-Said My Pleasure Today
  20. I-Stayed professional for entire shift
  21. I-Helped a fellow CSR
  22. B-Addressed my leads
  23. G-Put notes on an Invoice
  24. O-Ask if there was anything else you could help with