Took careof followsupsHad astrangecallrequestUsedTeams forCCquestionsStarteda freightclaimSaidThankyou to acustomerWentabove andbeyond fora customerSaid MyPleasureTodayDealt withan iratecustomerTreated aCSR withrespectAddresseda majorconcern w/customerUsed acustomersname oncallStayedprofessionalfor entireshiftCustomergave me acomplimentTook over50 callsyesterdayParticipatedin a teambuildingexerciseComplimen-ted a fellowCSRHelpeda fellowCSRHad aone callresolutionFinishedmyemailsyesterdayI saidGoodMorningtodayAddressedmy leadsAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceMaintaineda goodvoice levelTook careof followsupsHad astrangecallrequestUsedTeams forCCquestionsStarteda freightclaimSaidThankyou to acustomerWentabove andbeyond fora customerSaid MyPleasureTodayDealt withan iratecustomerTreated aCSR withrespectAddresseda majorconcern w/customerUsed acustomersname oncallStayedprofessionalfor entireshiftCustomergave me acomplimentTook over50 callsyesterdayParticipatedin a teambuildingexerciseComplimen-ted a fellowCSRHelpeda fellowCSRHad aone callresolutionFinishedmyemailsyesterdayI saidGoodMorningtodayAddressedmy leadsAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceMaintaineda goodvoice level

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
O
4
N
5
O
6
I
7
I
8
O
9
B
10
N
11
G
12
I
13
G
14
I
15
B
16
B
17
I
18
G
19
O
20
B
21
B
22
O
23
G
24
N
  1. N-Took care of follows ups
  2. G-Had a strange call request
  3. O-Used Teams for CC questions
  4. N-Started a freight claim
  5. O-Said Thank you to a customer
  6. I-Went above and beyond for a customer
  7. I-Said My Pleasure Today
  8. O-Dealt with an irate customer
  9. B-Treated a CSR with respect
  10. N-Addressed a major concern w/ customer
  11. G-Used a customers name on call
  12. I-Stayed professional for entire shift
  13. G-Customer gave me a compliment
  14. I-Took over 50 calls yesterday
  15. B-Participated in a team building exercise
  16. B-Complimen-ted a fellow CSR
  17. I-Helped a fellow CSR
  18. G-Had a one call resolution
  19. O-Finished my emails yesterday
  20. B-I said Good Morning today
  21. B-Addressed my leads
  22. O-Ask if there was anything else you could help with
  23. G-Put notes on an Invoice
  24. N-Maintained a good voice level