Took over50 callsyesterdayDealt withan iratecustomerUsed acustomersname oncallHad astrangecallrequestStayedprofessionalfor entireshiftAsk if therewas anythingelse youcould helpwithWentabove andbeyond fora customerSaidThankyou to acustomerI saidGoodMorningtodaySaid MyPleasureTodayTook careof followsupsAddresseda majorconcern w/customerUsedTeams forCCquestionsAddressedmy leadsFinishedmyemailsyesterdayMaintaineda goodvoice levelStarteda freightclaimCustomergave me acomplimentTreated aCSR withrespectHad aone callresolutionComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseHelpeda fellowCSRPut noteson anInvoiceTook over50 callsyesterdayDealt withan iratecustomerUsed acustomersname oncallHad astrangecallrequestStayedprofessionalfor entireshiftAsk if therewas anythingelse youcould helpwithWentabove andbeyond fora customerSaidThankyou to acustomerI saidGoodMorningtodaySaid MyPleasureTodayTook careof followsupsAddresseda majorconcern w/customerUsedTeams forCCquestionsAddressedmy leadsFinishedmyemailsyesterdayMaintaineda goodvoice levelStarteda freightclaimCustomergave me acomplimentTreated aCSR withrespectHad aone callresolutionComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseHelpeda fellowCSRPut noteson anInvoice

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
G
5
I
6
O
7
I
8
O
9
B
10
I
11
N
12
N
13
O
14
B
15
O
16
N
17
N
18
G
19
B
20
G
21
B
22
B
23
I
24
G
  1. I-Took over 50 calls yesterday
  2. O-Dealt with an irate customer
  3. G-Used a customers name on call
  4. G-Had a strange call request
  5. I-Stayed professional for entire shift
  6. O-Ask if there was anything else you could help with
  7. I-Went above and beyond for a customer
  8. O-Said Thank you to a customer
  9. B-I said Good Morning today
  10. I-Said My Pleasure Today
  11. N-Took care of follows ups
  12. N-Addressed a major concern w/ customer
  13. O-Used Teams for CC questions
  14. B-Addressed my leads
  15. O-Finished my emails yesterday
  16. N-Maintained a good voice level
  17. N-Started a freight claim
  18. G-Customer gave me a compliment
  19. B-Treated a CSR with respect
  20. G-Had a one call resolution
  21. B-Complimen-ted a fellow CSR
  22. B-Participated in a team building exercise
  23. I-Helped a fellow CSR
  24. G-Put notes on an Invoice