Ask if therewas anythingelse youcould helpwithUsedTeams forCCquestionsComplimen-ted a fellowCSRMaintaineda goodvoice levelAddressedmy leadsSaid MyPleasureTodayAddresseda majorconcern w/customerTook over50 callsyesterdayWentabove andbeyond fora customerDealt withan iratecustomerHelpeda fellowCSRHad astrangecallrequestPut noteson anInvoiceSaidThankyou to acustomerTreated aCSR withrespectFinishedmyemailsyesterdayParticipatedin a teambuildingexerciseHad aone callresolutionStarteda freightclaimUsed acustomersname oncallCustomergave me acomplimentStayedprofessionalfor entireshiftTook careof followsupsI saidGoodMorningtodayAsk if therewas anythingelse youcould helpwithUsedTeams forCCquestionsComplimen-ted a fellowCSRMaintaineda goodvoice levelAddressedmy leadsSaid MyPleasureTodayAddresseda majorconcern w/customerTook over50 callsyesterdayWentabove andbeyond fora customerDealt withan iratecustomerHelpeda fellowCSRHad astrangecallrequestPut noteson anInvoiceSaidThankyou to acustomerTreated aCSR withrespectFinishedmyemailsyesterdayParticipatedin a teambuildingexerciseHad aone callresolutionStarteda freightclaimUsed acustomersname oncallCustomergave me acomplimentStayedprofessionalfor entireshiftTook careof followsupsI saidGoodMorningtoday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
B
4
N
5
B
6
I
7
N
8
I
9
I
10
O
11
I
12
G
13
G
14
O
15
B
16
O
17
B
18
G
19
N
20
G
21
G
22
I
23
N
24
B
  1. O-Ask if there was anything else you could help with
  2. O-Used Teams for CC questions
  3. B-Complimen-ted a fellow CSR
  4. N-Maintained a good voice level
  5. B-Addressed my leads
  6. I-Said My Pleasure Today
  7. N-Addressed a major concern w/ customer
  8. I-Took over 50 calls yesterday
  9. I-Went above and beyond for a customer
  10. O-Dealt with an irate customer
  11. I-Helped a fellow CSR
  12. G-Had a strange call request
  13. G-Put notes on an Invoice
  14. O-Said Thank you to a customer
  15. B-Treated a CSR with respect
  16. O-Finished my emails yesterday
  17. B-Participated in a team building exercise
  18. G-Had a one call resolution
  19. N-Started a freight claim
  20. G-Used a customers name on call
  21. G-Customer gave me a compliment
  22. I-Stayed professional for entire shift
  23. N-Took care of follows ups
  24. B-I said Good Morning today