Ask if therewas anythingelse youcould helpwithUsedTeams forCCquestionsDealt withan iratecustomerStarteda freightclaimAddresseda majorconcern w/customerPut noteson anInvoiceMaintaineda goodvoice levelParticipatedin a teambuildingexerciseCustomergave me acomplimentTook over50 callsyesterdayI saidGoodMorningtodayTook careof followsupsHelpeda fellowCSRHad astrangecallrequestTreated aCSR withrespectHad aone callresolutionUsed acustomersname oncallSaidThankyou to acustomerFinishedmyemailsyesterdayWentabove andbeyond fora customerStayedprofessionalfor entireshiftComplimen-ted a fellowCSRSaid MyPleasureTodayAddressedmy leadsAsk if therewas anythingelse youcould helpwithUsedTeams forCCquestionsDealt withan iratecustomerStarteda freightclaimAddresseda majorconcern w/customerPut noteson anInvoiceMaintaineda goodvoice levelParticipatedin a teambuildingexerciseCustomergave me acomplimentTook over50 callsyesterdayI saidGoodMorningtodayTook careof followsupsHelpeda fellowCSRHad astrangecallrequestTreated aCSR withrespectHad aone callresolutionUsed acustomersname oncallSaidThankyou to acustomerFinishedmyemailsyesterdayWentabove andbeyond fora customerStayedprofessionalfor entireshiftComplimen-ted a fellowCSRSaid MyPleasureTodayAddressedmy leads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
O
4
N
5
N
6
G
7
N
8
B
9
G
10
I
11
B
12
N
13
I
14
G
15
B
16
G
17
G
18
O
19
O
20
I
21
I
22
B
23
I
24
B
  1. O-Ask if there was anything else you could help with
  2. O-Used Teams for CC questions
  3. O-Dealt with an irate customer
  4. N-Started a freight claim
  5. N-Addressed a major concern w/ customer
  6. G-Put notes on an Invoice
  7. N-Maintained a good voice level
  8. B-Participated in a team building exercise
  9. G-Customer gave me a compliment
  10. I-Took over 50 calls yesterday
  11. B-I said Good Morning today
  12. N-Took care of follows ups
  13. I-Helped a fellow CSR
  14. G-Had a strange call request
  15. B-Treated a CSR with respect
  16. G-Had a one call resolution
  17. G-Used a customers name on call
  18. O-Said Thank you to a customer
  19. O-Finished my emails yesterday
  20. I-Went above and beyond for a customer
  21. I-Stayed professional for entire shift
  22. B-Complimen-ted a fellow CSR
  23. I-Said My Pleasure Today
  24. B-Addressed my leads