Customergave me acomplimentMaintaineda goodvoice levelStarteda freightclaimHad astrangecallrequestI saidGoodMorningtodayDealt withan iratecustomerStayedprofessionalfor entireshiftUsedTeams forCCquestionsTook careof followsupsParticipatedin a teambuildingexerciseAddressedmy leadsHad aone callresolutionFinishedmyemailsyesterdayPut noteson anInvoiceWentabove andbeyond fora customerAddresseda majorconcern w/customerAsk if therewas anythingelse youcould helpwithSaid MyPleasureTodayHelpeda fellowCSRComplimen-ted a fellowCSRTreated aCSR withrespectUsed acustomersname oncallTook over50 callsyesterdaySaidThankyou to acustomerCustomergave me acomplimentMaintaineda goodvoice levelStarteda freightclaimHad astrangecallrequestI saidGoodMorningtodayDealt withan iratecustomerStayedprofessionalfor entireshiftUsedTeams forCCquestionsTook careof followsupsParticipatedin a teambuildingexerciseAddressedmy leadsHad aone callresolutionFinishedmyemailsyesterdayPut noteson anInvoiceWentabove andbeyond fora customerAddresseda majorconcern w/customerAsk if therewas anythingelse youcould helpwithSaid MyPleasureTodayHelpeda fellowCSRComplimen-ted a fellowCSRTreated aCSR withrespectUsed acustomersname oncallTook over50 callsyesterdaySaidThankyou to acustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
N
4
G
5
B
6
O
7
I
8
O
9
N
10
B
11
B
12
G
13
O
14
G
15
I
16
N
17
O
18
I
19
I
20
B
21
B
22
G
23
I
24
O
  1. G-Customer gave me a compliment
  2. N-Maintained a good voice level
  3. N-Started a freight claim
  4. G-Had a strange call request
  5. B-I said Good Morning today
  6. O-Dealt with an irate customer
  7. I-Stayed professional for entire shift
  8. O-Used Teams for CC questions
  9. N-Took care of follows ups
  10. B-Participated in a team building exercise
  11. B-Addressed my leads
  12. G-Had a one call resolution
  13. O-Finished my emails yesterday
  14. G-Put notes on an Invoice
  15. I-Went above and beyond for a customer
  16. N-Addressed a major concern w/ customer
  17. O-Ask if there was anything else you could help with
  18. I-Said My Pleasure Today
  19. I-Helped a fellow CSR
  20. B-Complimen-ted a fellow CSR
  21. B-Treated a CSR with respect
  22. G-Used a customers name on call
  23. I-Took over 50 calls yesterday
  24. O-Said Thank you to a customer