Starteda freightclaimUsedTeams forCCquestionsHelpeda fellowCSRParticipatedin a teambuildingexerciseDealt withan iratecustomerAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceMaintaineda goodvoice levelHad astrangecallrequestHad aone callresolutionSaidThankyou to acustomerI saidGoodMorningtodayAddresseda majorconcern w/customerTook over50 callsyesterdayComplimen-ted a fellowCSRUsed acustomersname oncallTreated aCSR withrespectStayedprofessionalfor entireshiftFinishedmyemailsyesterdayAddressedmy leadsCustomergave me acomplimentWentabove andbeyond fora customerTook careof followsupsSaid MyPleasureTodayStarteda freightclaimUsedTeams forCCquestionsHelpeda fellowCSRParticipatedin a teambuildingexerciseDealt withan iratecustomerAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceMaintaineda goodvoice levelHad astrangecallrequestHad aone callresolutionSaidThankyou to acustomerI saidGoodMorningtodayAddresseda majorconcern w/customerTook over50 callsyesterdayComplimen-ted a fellowCSRUsed acustomersname oncallTreated aCSR withrespectStayedprofessionalfor entireshiftFinishedmyemailsyesterdayAddressedmy leadsCustomergave me acomplimentWentabove andbeyond fora customerTook careof followsupsSaid MyPleasureToday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
I
4
B
5
O
6
O
7
G
8
N
9
G
10
G
11
O
12
B
13
N
14
I
15
B
16
G
17
B
18
I
19
O
20
B
21
G
22
I
23
N
24
I
  1. N-Started a freight claim
  2. O-Used Teams for CC questions
  3. I-Helped a fellow CSR
  4. B-Participated in a team building exercise
  5. O-Dealt with an irate customer
  6. O-Ask if there was anything else you could help with
  7. G-Put notes on an Invoice
  8. N-Maintained a good voice level
  9. G-Had a strange call request
  10. G-Had a one call resolution
  11. O-Said Thank you to a customer
  12. B-I said Good Morning today
  13. N-Addressed a major concern w/ customer
  14. I-Took over 50 calls yesterday
  15. B-Complimen-ted a fellow CSR
  16. G-Used a customers name on call
  17. B-Treated a CSR with respect
  18. I-Stayed professional for entire shift
  19. O-Finished my emails yesterday
  20. B-Addressed my leads
  21. G-Customer gave me a compliment
  22. I-Went above and beyond for a customer
  23. N-Took care of follows ups
  24. I-Said My Pleasure Today