Had aone callresolutionDealt withan iratecustomerTreated aCSR withrespectFinishedmyemailsyesterdayComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerStarteda freightclaimSaid MyPleasureTodayUsed acustomersname oncallWentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithTook over50 callsyesterdayHelpeda fellowCSRHad astrangecallrequestCustomergave me acomplimentStayedprofessionalfor entireshiftAddressedmy leadsMaintaineda goodvoice levelSaidThankyou to acustomerTook careof followsupsPut noteson anInvoiceI saidGoodMorningtodayUsedTeams forCCquestionsHad aone callresolutionDealt withan iratecustomerTreated aCSR withrespectFinishedmyemailsyesterdayComplimen-ted a fellowCSRParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerStarteda freightclaimSaid MyPleasureTodayUsed acustomersname oncallWentabove andbeyond fora customerAsk if therewas anythingelse youcould helpwithTook over50 callsyesterdayHelpeda fellowCSRHad astrangecallrequestCustomergave me acomplimentStayedprofessionalfor entireshiftAddressedmy leadsMaintaineda goodvoice levelSaidThankyou to acustomerTook careof followsupsPut noteson anInvoiceI saidGoodMorningtodayUsedTeams forCCquestions

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
O
5
B
6
B
7
N
8
N
9
I
10
G
11
I
12
O
13
I
14
I
15
G
16
G
17
I
18
B
19
N
20
O
21
N
22
G
23
B
24
O
  1. G-Had a one call resolution
  2. O-Dealt with an irate customer
  3. B-Treated a CSR with respect
  4. O-Finished my emails yesterday
  5. B-Complimen-ted a fellow CSR
  6. B-Participated in a team building exercise
  7. N-Addressed a major concern w/ customer
  8. N-Started a freight claim
  9. I-Said My Pleasure Today
  10. G-Used a customers name on call
  11. I-Went above and beyond for a customer
  12. O-Ask if there was anything else you could help with
  13. I-Took over 50 calls yesterday
  14. I-Helped a fellow CSR
  15. G-Had a strange call request
  16. G-Customer gave me a compliment
  17. I-Stayed professional for entire shift
  18. B-Addressed my leads
  19. N-Maintained a good voice level
  20. O-Said Thank you to a customer
  21. N-Took care of follows ups
  22. G-Put notes on an Invoice
  23. B-I said Good Morning today
  24. O-Used Teams for CC questions