Took over50 callsyesterdayStarteda freightclaimHelpeda fellowCSRHad astrangecallrequestUsed acustomersname oncallParticipatedin a teambuildingexerciseAddressedmy leadsAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceAddresseda majorconcern w/customerFinishedmyemailsyesterdayCustomergave me acomplimentUsedTeams forCCquestionsTook careof followsupsDealt withan iratecustomerWentabove andbeyond fora customerSaid MyPleasureTodayMaintaineda goodvoice levelTreated aCSR withrespectComplimen-ted a fellowCSRSaidThankyou to acustomerStayedprofessionalfor entireshiftHad aone callresolutionI saidGoodMorningtodayTook over50 callsyesterdayStarteda freightclaimHelpeda fellowCSRHad astrangecallrequestUsed acustomersname oncallParticipatedin a teambuildingexerciseAddressedmy leadsAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceAddresseda majorconcern w/customerFinishedmyemailsyesterdayCustomergave me acomplimentUsedTeams forCCquestionsTook careof followsupsDealt withan iratecustomerWentabove andbeyond fora customerSaid MyPleasureTodayMaintaineda goodvoice levelTreated aCSR withrespectComplimen-ted a fellowCSRSaidThankyou to acustomerStayedprofessionalfor entireshiftHad aone callresolutionI saidGoodMorningtoday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
I
4
G
5
G
6
B
7
B
8
O
9
G
10
N
11
O
12
G
13
O
14
N
15
O
16
I
17
I
18
N
19
B
20
B
21
O
22
I
23
G
24
B
  1. I-Took over 50 calls yesterday
  2. N-Started a freight claim
  3. I-Helped a fellow CSR
  4. G-Had a strange call request
  5. G-Used a customers name on call
  6. B-Participated in a team building exercise
  7. B-Addressed my leads
  8. O-Ask if there was anything else you could help with
  9. G-Put notes on an Invoice
  10. N-Addressed a major concern w/ customer
  11. O-Finished my emails yesterday
  12. G-Customer gave me a compliment
  13. O-Used Teams for CC questions
  14. N-Took care of follows ups
  15. O-Dealt with an irate customer
  16. I-Went above and beyond for a customer
  17. I-Said My Pleasure Today
  18. N-Maintained a good voice level
  19. B-Treated a CSR with respect
  20. B-Complimen-ted a fellow CSR
  21. O-Said Thank you to a customer
  22. I-Stayed professional for entire shift
  23. G-Had a one call resolution
  24. B-I said Good Morning today