Starteda freightclaimSaid MyPleasureTodayPut noteson anInvoiceHad astrangecallrequestUsed acustomersname oncallI saidGoodMorningtodayWentabove andbeyond fora customerTook careof followsupsHelpeda fellowCSRParticipatedin a teambuildingexerciseAddressedmy leadsSaidThankyou to acustomerCustomergave me acomplimentUsedTeams forCCquestionsHad aone callresolutionTook over50 callsyesterdayComplimen-ted a fellowCSRDealt withan iratecustomerAddresseda majorconcern w/customerFinishedmyemailsyesterdayStayedprofessionalfor entireshiftAsk if therewas anythingelse youcould helpwithMaintaineda goodvoice levelTreated aCSR withrespectStarteda freightclaimSaid MyPleasureTodayPut noteson anInvoiceHad astrangecallrequestUsed acustomersname oncallI saidGoodMorningtodayWentabove andbeyond fora customerTook careof followsupsHelpeda fellowCSRParticipatedin a teambuildingexerciseAddressedmy leadsSaidThankyou to acustomerCustomergave me acomplimentUsedTeams forCCquestionsHad aone callresolutionTook over50 callsyesterdayComplimen-ted a fellowCSRDealt withan iratecustomerAddresseda majorconcern w/customerFinishedmyemailsyesterdayStayedprofessionalfor entireshiftAsk if therewas anythingelse youcould helpwithMaintaineda goodvoice levelTreated aCSR withrespect

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
G
5
G
6
B
7
I
8
N
9
I
10
B
11
B
12
O
13
G
14
O
15
G
16
I
17
B
18
O
19
N
20
O
21
I
22
O
23
N
24
B
  1. N-Started a freight claim
  2. I-Said My Pleasure Today
  3. G-Put notes on an Invoice
  4. G-Had a strange call request
  5. G-Used a customers name on call
  6. B-I said Good Morning today
  7. I-Went above and beyond for a customer
  8. N-Took care of follows ups
  9. I-Helped a fellow CSR
  10. B-Participated in a team building exercise
  11. B-Addressed my leads
  12. O-Said Thank you to a customer
  13. G-Customer gave me a compliment
  14. O-Used Teams for CC questions
  15. G-Had a one call resolution
  16. I-Took over 50 calls yesterday
  17. B-Complimen-ted a fellow CSR
  18. O-Dealt with an irate customer
  19. N-Addressed a major concern w/ customer
  20. O-Finished my emails yesterday
  21. I-Stayed professional for entire shift
  22. O-Ask if there was anything else you could help with
  23. N-Maintained a good voice level
  24. B-Treated a CSR with respect