Helpeda fellowCSRHad astrangecallrequestCustomergave me acomplimentWentabove andbeyond fora customerParticipatedin a teambuildingexerciseUsedTeams forCCquestionsDealt withan iratecustomerComplimen-ted a fellowCSRTook over50 callsyesterdayAddressedmy leadsStarteda freightclaimFinishedmyemailsyesterdayUsed acustomersname oncallSaidThankyou to acustomerSaid MyPleasureTodayTook careof followsupsStayedprofessionalfor entireshiftTreated aCSR withrespectI saidGoodMorningtodayHad aone callresolutionAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceAddresseda majorconcern w/customerMaintaineda goodvoice levelHelpeda fellowCSRHad astrangecallrequestCustomergave me acomplimentWentabove andbeyond fora customerParticipatedin a teambuildingexerciseUsedTeams forCCquestionsDealt withan iratecustomerComplimen-ted a fellowCSRTook over50 callsyesterdayAddressedmy leadsStarteda freightclaimFinishedmyemailsyesterdayUsed acustomersname oncallSaidThankyou to acustomerSaid MyPleasureTodayTook careof followsupsStayedprofessionalfor entireshiftTreated aCSR withrespectI saidGoodMorningtodayHad aone callresolutionAsk if therewas anythingelse youcould helpwithPut noteson anInvoiceAddresseda majorconcern w/customerMaintaineda goodvoice level

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
I
5
B
6
O
7
O
8
B
9
I
10
B
11
N
12
O
13
G
14
O
15
I
16
N
17
I
18
B
19
B
20
G
21
O
22
G
23
N
24
N
  1. I-Helped a fellow CSR
  2. G-Had a strange call request
  3. G-Customer gave me a compliment
  4. I-Went above and beyond for a customer
  5. B-Participated in a team building exercise
  6. O-Used Teams for CC questions
  7. O-Dealt with an irate customer
  8. B-Complimen-ted a fellow CSR
  9. I-Took over 50 calls yesterday
  10. B-Addressed my leads
  11. N-Started a freight claim
  12. O-Finished my emails yesterday
  13. G-Used a customers name on call
  14. O-Said Thank you to a customer
  15. I-Said My Pleasure Today
  16. N-Took care of follows ups
  17. I-Stayed professional for entire shift
  18. B-Treated a CSR with respect
  19. B-I said Good Morning today
  20. G-Had a one call resolution
  21. O-Ask if there was anything else you could help with
  22. G-Put notes on an Invoice
  23. N-Addressed a major concern w/ customer
  24. N-Maintained a good voice level