Maintaineda goodvoice levelWentabove andbeyond fora customerStarteda freightclaimTook careof followsupsAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerUsedTeams forCCquestionsStayedprofessionalfor entireshiftHad astrangecallrequestPut noteson anInvoiceHad aone callresolutionFinishedmyemailsyesterdayUsed acustomersname oncallParticipatedin a teambuildingexerciseHelpeda fellowCSRAddresseda majorconcern w/customerComplimen-ted a fellowCSRSaid MyPleasureTodayI saidGoodMorningtodayCustomergave me acomplimentAddressedmy leadsTreated aCSR withrespectSaidThankyou to acustomerTook over50 callsyesterdayMaintaineda goodvoice levelWentabove andbeyond fora customerStarteda freightclaimTook careof followsupsAsk if therewas anythingelse youcould helpwithDealt withan iratecustomerUsedTeams forCCquestionsStayedprofessionalfor entireshiftHad astrangecallrequestPut noteson anInvoiceHad aone callresolutionFinishedmyemailsyesterdayUsed acustomersname oncallParticipatedin a teambuildingexerciseHelpeda fellowCSRAddresseda majorconcern w/customerComplimen-ted a fellowCSRSaid MyPleasureTodayI saidGoodMorningtodayCustomergave me acomplimentAddressedmy leadsTreated aCSR withrespectSaidThankyou to acustomerTook over50 callsyesterday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
N
4
N
5
O
6
O
7
O
8
I
9
G
10
G
11
G
12
O
13
G
14
B
15
I
16
N
17
B
18
I
19
B
20
G
21
B
22
B
23
O
24
I
  1. N-Maintained a good voice level
  2. I-Went above and beyond for a customer
  3. N-Started a freight claim
  4. N-Took care of follows ups
  5. O-Ask if there was anything else you could help with
  6. O-Dealt with an irate customer
  7. O-Used Teams for CC questions
  8. I-Stayed professional for entire shift
  9. G-Had a strange call request
  10. G-Put notes on an Invoice
  11. G-Had a one call resolution
  12. O-Finished my emails yesterday
  13. G-Used a customers name on call
  14. B-Participated in a team building exercise
  15. I-Helped a fellow CSR
  16. N-Addressed a major concern w/ customer
  17. B-Complimen-ted a fellow CSR
  18. I-Said My Pleasure Today
  19. B-I said Good Morning today
  20. G-Customer gave me a compliment
  21. B-Addressed my leads
  22. B-Treated a CSR with respect
  23. O-Said Thank you to a customer
  24. I-Took over 50 calls yesterday