Participatedin a teambuildingexerciseFinishedmyemailsyesterdaySaidThankyou to acustomerHad astrangecallrequestPut noteson anInvoiceCustomergave me acomplimentUsed acustomersname oncallHelpeda fellowCSRComplimen-ted a fellowCSRWentabove andbeyond fora customerSaid MyPleasureTodayAddresseda majorconcern w/customerTook careof followsupsStayedprofessionalfor entireshiftMaintaineda goodvoice levelI saidGoodMorningtodayHad aone callresolutionAsk if therewas anythingelse youcould helpwithStarteda freightclaimDealt withan iratecustomerAddressedmy leadsTreated aCSR withrespectTook over50 callsyesterdayUsedTeams forCCquestionsParticipatedin a teambuildingexerciseFinishedmyemailsyesterdaySaidThankyou to acustomerHad astrangecallrequestPut noteson anInvoiceCustomergave me acomplimentUsed acustomersname oncallHelpeda fellowCSRComplimen-ted a fellowCSRWentabove andbeyond fora customerSaid MyPleasureTodayAddresseda majorconcern w/customerTook careof followsupsStayedprofessionalfor entireshiftMaintaineda goodvoice levelI saidGoodMorningtodayHad aone callresolutionAsk if therewas anythingelse youcould helpwithStarteda freightclaimDealt withan iratecustomerAddressedmy leadsTreated aCSR withrespectTook over50 callsyesterdayUsedTeams forCCquestions

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
O
4
G
5
G
6
G
7
G
8
I
9
B
10
I
11
I
12
N
13
N
14
I
15
N
16
B
17
G
18
O
19
N
20
O
21
B
22
B
23
I
24
O
  1. B-Participated in a team building exercise
  2. O-Finished my emails yesterday
  3. O-Said Thank you to a customer
  4. G-Had a strange call request
  5. G-Put notes on an Invoice
  6. G-Customer gave me a compliment
  7. G-Used a customers name on call
  8. I-Helped a fellow CSR
  9. B-Complimen-ted a fellow CSR
  10. I-Went above and beyond for a customer
  11. I-Said My Pleasure Today
  12. N-Addressed a major concern w/ customer
  13. N-Took care of follows ups
  14. I-Stayed professional for entire shift
  15. N-Maintained a good voice level
  16. B-I said Good Morning today
  17. G-Had a one call resolution
  18. O-Ask if there was anything else you could help with
  19. N-Started a freight claim
  20. O-Dealt with an irate customer
  21. B-Addressed my leads
  22. B-Treated a CSR with respect
  23. I-Took over 50 calls yesterday
  24. O-Used Teams for CC questions