Complimen-ted a fellowCSRMaintaineda goodvoice levelTook careof followsupsCustomergave me acomplimentTreated aCSR withrespectPut noteson anInvoiceHad astrangecallrequestFinishedmyemailsyesterdayStarteda freightclaimUsedTeams forCCquestionsHad aone callresolutionSaid MyPleasureTodaySaidThankyou to acustomerParticipatedin a teambuildingexerciseI saidGoodMorningtodayAsk if therewas anythingelse youcould helpwithAddressedmy leadsDealt withan iratecustomerStayedprofessionalfor entireshiftHelpeda fellowCSRUsed acustomersname oncallWentabove andbeyond fora customerTook over50 callsyesterdayAddresseda majorconcern w/customerComplimen-ted a fellowCSRMaintaineda goodvoice levelTook careof followsupsCustomergave me acomplimentTreated aCSR withrespectPut noteson anInvoiceHad astrangecallrequestFinishedmyemailsyesterdayStarteda freightclaimUsedTeams forCCquestionsHad aone callresolutionSaid MyPleasureTodaySaidThankyou to acustomerParticipatedin a teambuildingexerciseI saidGoodMorningtodayAsk if therewas anythingelse youcould helpwithAddressedmy leadsDealt withan iratecustomerStayedprofessionalfor entireshiftHelpeda fellowCSRUsed acustomersname oncallWentabove andbeyond fora customerTook over50 callsyesterdayAddresseda majorconcern w/customer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
G
5
B
6
G
7
G
8
O
9
N
10
O
11
G
12
I
13
O
14
B
15
B
16
O
17
B
18
O
19
I
20
I
21
G
22
I
23
I
24
N
  1. B-Complimen-ted a fellow CSR
  2. N-Maintained a good voice level
  3. N-Took care of follows ups
  4. G-Customer gave me a compliment
  5. B-Treated a CSR with respect
  6. G-Put notes on an Invoice
  7. G-Had a strange call request
  8. O-Finished my emails yesterday
  9. N-Started a freight claim
  10. O-Used Teams for CC questions
  11. G-Had a one call resolution
  12. I-Said My Pleasure Today
  13. O-Said Thank you to a customer
  14. B-Participated in a team building exercise
  15. B-I said Good Morning today
  16. O-Ask if there was anything else you could help with
  17. B-Addressed my leads
  18. O-Dealt with an irate customer
  19. I-Stayed professional for entire shift
  20. I-Helped a fellow CSR
  21. G-Used a customers name on call
  22. I-Went above and beyond for a customer
  23. I-Took over 50 calls yesterday
  24. N-Addressed a major concern w/ customer