(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sell 3 Almond Shimmer Oils
Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Lavender range
Use the Fragrance Rule of 3 to Cross sell or Upsell a Fragrance
Escalate a Moment of Delight
Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Verbena range
Share a beauty tip about one of our skincare ranges via phone & email
Answer 95% of emails in <24 hours for Challenge Duration
Sent 20 Handwrytten Note Cards
Educate a client about our Most Loved Almond Shower Oil via Phone or Email
Successfully Sell a 3 Step Lavender Routine
Use SHP Method for Fragrance Consultation
Cross Sell a Summer Sale SKU
Share a personal Best Practice about one of our Bodycare Ranges via Phone & Email
Successfully explain Almond Supple Oil v. Almond Shimmer Oil
Share an Almond True Story
Successfully used Who, Who, You Method
Clear explanation for Whipped Formula vs. Original Formula Hand Cream
Log 95%+ of Calls Received
Share a Verbena True Story with a Guest
Answer 95%+ of Calls Received in 0:30
Successfully share a suggestion for a Discontinued Product
Successfully Sell 3 Step Verbena Routine
Share a Lavender True Story with a Guest
Ensure that you reiterate Summer Sale SKUs are Final Sale before wrapup
