Educate aclient about ourMost LovedAlmond ShowerOil via Phoneor EmailShare anAlmondTrue StoryShare aVerbenaTrue Storywith a GuestCross Sella SummerSale SKU Educate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theLavender rangeUse theFragrance Ruleof 3 to Crosssell or Upsell aFragrance Successfullyshare asuggestion fora DiscontinuedProductLog 95%+of CallsReceivedShare aLavenderTrue Storywith a GuestClearexplanation forWhippedFormula vs.Original FormulaHand CreamAnswer 95%of emails in<24 hours forChallengeDurationSuccessfullySell a 3 StepLavenderRoutineEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theVerbena rangeSell 3AlmondShimmerOilsEscalatea Momentof DelightSent 20HandwryttenNote CardsShare a beautytip about one ofour skincareranges viaphone & emailAnswer95%+ ofCallsReceived in0:30SuccessfullySell 3 StepVerbenaRoutineUse SHPMethod forFragranceConsultationSuccessfullyexplain AlmondSupple Oil v.AlmondShimmer OilShare a personalBest Practiceabout one of ourBodycareRanges viaPhone & Email Successfullyused Who,Who, YouMethodEnsure that youreiterateSummer SaleSKUs are FinalSale beforewrapupEducate aclient about ourMost LovedAlmond ShowerOil via Phoneor EmailShare anAlmondTrue StoryShare aVerbenaTrue Storywith a GuestCross Sella SummerSale SKU Educate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theLavender rangeUse theFragrance Ruleof 3 to Crosssell or Upsell aFragrance Successfullyshare asuggestion fora DiscontinuedProductLog 95%+of CallsReceivedShare aLavenderTrue Storywith a GuestClearexplanation forWhippedFormula vs.Original FormulaHand CreamAnswer 95%of emails in<24 hours forChallengeDurationSuccessfullySell a 3 StepLavenderRoutineEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theVerbena rangeSell 3AlmondShimmerOilsEscalatea Momentof DelightSent 20HandwryttenNote CardsShare a beautytip about one ofour skincareranges viaphone & emailAnswer95%+ ofCallsReceived in0:30SuccessfullySell 3 StepVerbenaRoutineUse SHPMethod forFragranceConsultationSuccessfullyexplain AlmondSupple Oil v.AlmondShimmer OilShare a personalBest Practiceabout one of ourBodycareRanges viaPhone & Email Successfullyused Who,Who, YouMethodEnsure that youreiterateSummer SaleSKUs are FinalSale beforewrapup

Verbena and Lavender Campaign - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate a client about our Most Loved Almond Shower Oil via Phone or Email
  2. Share an Almond True Story
  3. Share a Verbena True Story with a Guest
  4. Cross Sell a Summer Sale SKU
  5. Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Lavender range
  6. Use the Fragrance Rule of 3 to Cross sell or Upsell a Fragrance
  7. Successfully share a suggestion for a Discontinued Product
  8. Log 95%+ of Calls Received
  9. Share a Lavender True Story with a Guest
  10. Clear explanation for Whipped Formula vs. Original Formula Hand Cream
  11. Answer 95% of emails in <24 hours for Challenge Duration
  12. Successfully Sell a 3 Step Lavender Routine
  13. Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Verbena range
  14. Sell 3 Almond Shimmer Oils
  15. Escalate a Moment of Delight
  16. Sent 20 Handwrytten Note Cards
  17. Share a beauty tip about one of our skincare ranges via phone & email
  18. Answer 95%+ of Calls Received in 0:30
  19. Successfully Sell 3 Step Verbena Routine
  20. Use SHP Method for Fragrance Consultation
  21. Successfully explain Almond Supple Oil v. Almond Shimmer Oil
  22. Share a personal Best Practice about one of our Bodycare Ranges via Phone & Email
  23. Successfully used Who, Who, You Method
  24. Ensure that you reiterate Summer Sale SKUs are Final Sale before wrapup