Share a personalBest Practiceabout one of ourBodycareRanges viaPhone & Email Share anAlmondTrue StorySell 3AlmondShimmerOilsShare a beautytip about one ofour skincareranges viaphone & emailSuccessfullySell a 3 StepLavenderRoutineSuccessfullyshare asuggestion fora DiscontinuedProductSuccessfullyused Who,Who, YouMethodSuccessfullySell 3 StepVerbenaRoutineAnswer 95%of emails in<24 hours forChallengeDurationClearexplanation forWhippedFormula vs.Original FormulaHand CreamLog 95%+of CallsReceivedAnswer95%+ ofCallsReceived in0:30Use SHPMethod forFragranceConsultationCross Sella SummerSale SKU Sent 20HandwryttenNote CardsEscalatea Momentof DelightUse theFragrance Ruleof 3 to Crosssell or Upsell aFragrance Share aLavenderTrue Storywith a GuestEnsure that youreiterateSummer SaleSKUs are FinalSale beforewrapupEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theVerbena rangeEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theLavender rangeShare aVerbenaTrue Storywith a GuestEducate aclient about ourMost LovedAlmond ShowerOil via Phoneor EmailSuccessfullyexplain AlmondSupple Oil v.AlmondShimmer OilShare a personalBest Practiceabout one of ourBodycareRanges viaPhone & Email Share anAlmondTrue StorySell 3AlmondShimmerOilsShare a beautytip about one ofour skincareranges viaphone & emailSuccessfullySell a 3 StepLavenderRoutineSuccessfullyshare asuggestion fora DiscontinuedProductSuccessfullyused Who,Who, YouMethodSuccessfullySell 3 StepVerbenaRoutineAnswer 95%of emails in<24 hours forChallengeDurationClearexplanation forWhippedFormula vs.Original FormulaHand CreamLog 95%+of CallsReceivedAnswer95%+ ofCallsReceived in0:30Use SHPMethod forFragranceConsultationCross Sella SummerSale SKU Sent 20HandwryttenNote CardsEscalatea Momentof DelightUse theFragrance Ruleof 3 to Crosssell or Upsell aFragrance Share aLavenderTrue Storywith a GuestEnsure that youreiterateSummer SaleSKUs are FinalSale beforewrapupEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theVerbena rangeEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theLavender rangeShare aVerbenaTrue Storywith a GuestEducate aclient about ourMost LovedAlmond ShowerOil via Phoneor EmailSuccessfullyexplain AlmondSupple Oil v.AlmondShimmer Oil

Verbena and Lavender Campaign - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Share a personal Best Practice about one of our Bodycare Ranges via Phone & Email
  2. Share an Almond True Story
  3. Sell 3 Almond Shimmer Oils
  4. Share a beauty tip about one of our skincare ranges via phone & email
  5. Successfully Sell a 3 Step Lavender Routine
  6. Successfully share a suggestion for a Discontinued Product
  7. Successfully used Who, Who, You Method
  8. Successfully Sell 3 Step Verbena Routine
  9. Answer 95% of emails in <24 hours for Challenge Duration
  10. Clear explanation for Whipped Formula vs. Original Formula Hand Cream
  11. Log 95%+ of Calls Received
  12. Answer 95%+ of Calls Received in 0:30
  13. Use SHP Method for Fragrance Consultation
  14. Cross Sell a Summer Sale SKU
  15. Sent 20 Handwrytten Note Cards
  16. Escalate a Moment of Delight
  17. Use the Fragrance Rule of 3 to Cross sell or Upsell a Fragrance
  18. Share a Lavender True Story with a Guest
  19. Ensure that you reiterate Summer Sale SKUs are Final Sale before wrapup
  20. Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Verbena range
  21. Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Lavender range
  22. Share a Verbena True Story with a Guest
  23. Educate a client about our Most Loved Almond Shower Oil via Phone or Email
  24. Successfully explain Almond Supple Oil v. Almond Shimmer Oil