Successfullyused Who,Who, YouMethodCross Sella SummerSale SKU Share a personalBest Practiceabout one of ourBodycareRanges viaPhone & Email Escalatea Momentof DelightSuccessfullyexplain AlmondSupple Oil v.AlmondShimmer OilShare a beautytip about one ofour skincareranges viaphone & emailShare aLavenderTrue Storywith a GuestShare anAlmondTrue StoryAnswer95%+ ofCallsReceived in0:30Educate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theLavender rangeSuccessfullySell 3 StepVerbenaRoutineShare aVerbenaTrue Storywith a GuestSuccessfullyshare asuggestion fora DiscontinuedProductLog 95%+of CallsReceivedEducate aclient about ourMost LovedAlmond ShowerOil via Phoneor EmailUse SHPMethod forFragranceConsultationClearexplanation forWhippedFormula vs.Original FormulaHand CreamSell 3AlmondShimmerOilsEnsure that youreiterateSummer SaleSKUs are FinalSale beforewrapupSuccessfullySell a 3 StepLavenderRoutineUse theFragrance Ruleof 3 to Crosssell or Upsell aFragrance Answer 95%of emails in<24 hours forChallengeDurationEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theVerbena rangeSent 20HandwryttenNote CardsSuccessfullyused Who,Who, YouMethodCross Sella SummerSale SKU Share a personalBest Practiceabout one of ourBodycareRanges viaPhone & Email Escalatea Momentof DelightSuccessfullyexplain AlmondSupple Oil v.AlmondShimmer OilShare a beautytip about one ofour skincareranges viaphone & emailShare aLavenderTrue Storywith a GuestShare anAlmondTrue StoryAnswer95%+ ofCallsReceived in0:30Educate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theLavender rangeSuccessfullySell 3 StepVerbenaRoutineShare aVerbenaTrue Storywith a GuestSuccessfullyshare asuggestion fora DiscontinuedProductLog 95%+of CallsReceivedEducate aclient about ourMost LovedAlmond ShowerOil via Phoneor EmailUse SHPMethod forFragranceConsultationClearexplanation forWhippedFormula vs.Original FormulaHand CreamSell 3AlmondShimmerOilsEnsure that youreiterateSummer SaleSKUs are FinalSale beforewrapupSuccessfullySell a 3 StepLavenderRoutineUse theFragrance Ruleof 3 to Crosssell or Upsell aFragrance Answer 95%of emails in<24 hours forChallengeDurationEducate a client ofL’Occitane’scommitment toSupportingProducers &Biodiversityaccording to theVerbena rangeSent 20HandwryttenNote Cards

Verbena and Lavender Campaign - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully used Who, Who, You Method
  2. Cross Sell a Summer Sale SKU
  3. Share a personal Best Practice about one of our Bodycare Ranges via Phone & Email
  4. Escalate a Moment of Delight
  5. Successfully explain Almond Supple Oil v. Almond Shimmer Oil
  6. Share a beauty tip about one of our skincare ranges via phone & email
  7. Share a Lavender True Story with a Guest
  8. Share an Almond True Story
  9. Answer 95%+ of Calls Received in 0:30
  10. Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Lavender range
  11. Successfully Sell 3 Step Verbena Routine
  12. Share a Verbena True Story with a Guest
  13. Successfully share a suggestion for a Discontinued Product
  14. Log 95%+ of Calls Received
  15. Educate a client about our Most Loved Almond Shower Oil via Phone or Email
  16. Use SHP Method for Fragrance Consultation
  17. Clear explanation for Whipped Formula vs. Original Formula Hand Cream
  18. Sell 3 Almond Shimmer Oils
  19. Ensure that you reiterate Summer Sale SKUs are Final Sale before wrapup
  20. Successfully Sell a 3 Step Lavender Routine
  21. Use the Fragrance Rule of 3 to Cross sell or Upsell a Fragrance
  22. Answer 95% of emails in <24 hours for Challenge Duration
  23. Educate a client of L’Occitane’s commitment to Supporting Producers & Biodiversity according to the Verbena range
  24. Sent 20 Handwrytten Note Cards