New Patient "Let me get my calendar" Needs physical form POC gives the whole story Register Newborn Screaming child in lobby Med Refill Collect Copay Comes up to desk, doesn't read signs POC wants to speak to the doctor No New Tricare "I don't want them to miss school" Insurance not active /eligible Needs Shot records POC uses doctor's first name Meds, forms, etc needs it today POS doesn't know child's DOB Wants Bagnall POC Reschedules WCC Sched more than two wcc's for one family POC doesn't have insurance card Wants Valdez No New Medicaid "Is that the latest?" New Patient "Let me get my calendar" Needs physical form POC gives the whole story Register Newborn Screaming child in lobby Med Refill Collect Copay Comes up to desk, doesn't read signs POC wants to speak to the doctor No New Tricare "I don't want them to miss school" Insurance not active /eligible Needs Shot records POC uses doctor's first name Meds, forms, etc needs it today POS doesn't know child's DOB Wants Bagnall POC Reschedules WCC Sched more than two wcc's for one family POC doesn't have insurance card Wants Valdez No New Medicaid "Is that the latest?"
(Print)
New Patient
"Let me get my calendar"
Needs physical form
POC gives the whole story
Register Newborn
Screaming child in lobby
Med Refill
Collect Copay
Comes up to desk, doesn't read signs
POC wants to speak to the doctor
No New Tricare
"I don't want them to miss school"
Insurance not active
/eligible
Needs Shot records
POC uses doctor's first name
Meds, forms, etc needs it today
POS doesn't know child's DOB
Wants Bagnall
POC
Reschedules
WCC
Sched more than two wcc's for one family
POC doesn't have insurance card
Wants Valdez
No New Medicaid
"Is that the latest?"
